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    WTFStefanos Karagos XPLAIN.co Digital Marketing Forum 2013

    #

    best practices & roi

    WELCOMETOFACEBOOKAD

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    Hello!

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    xplain.co

    about

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    UNITED KINGDOMGERMANY

    SWITZERLAND

    TURKEY

    ROMANIA

    GREECE

    CYPRUS

    BAHRAIN

    FMCGAUTOMOTIVE

    DISTRIBUTION

    RETAIL

    FASHION

    INSURANCE

    ECOMMERCE

    TECHNOLOGY

    ENTERTAINMENTTELECOMMUNICATIONS

    WORD OF ASSOCIATI

    (CHICAGO)

    EMARKETIN

    (LONDON)

    a 365content marketing age

    Clients

    in8countries

    >100Beloved

    brands

    Proud

    membe

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    great clients portfolio

    FROM THE BRILLIANT START-

    UPS AND CHALLENGING

    BRANDS THROUGH TO THE

    BIGGEST, BEST AND

    MOST ESTABLISHED

    COMPANIES IN THE WORLD, WE

    WORK WITH AMAZING CLIENTS.

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    NO MORE SPAM :-)OK!

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    once upon a time

    there were 3 medialayers

    understand the facebook ecosystem

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    Paid Owned Earned

    Paying to leverage the

    power of a channel todeliver a message thatdrives to another typeof media.

    Dynamic content in a

    controlled environment.Setup as a repeatable,value-addedexperience.

    The customer a

    Built through enconversation ansharing.

    Ads Fbpage Pureu

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    today fb needs mone

    so fb ads arethe main bull-horn

    Stockmarketsrule

    thesocialwebtoo

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    ?

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    The

    basics

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    fb ads are

    socialYou can reach out to people in their

    social environment during their socialactivities. The fact that a user sees that hisfriends like a page, a post etc. is a veryintensive Social Recommendation.

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    fb ads are

    razor sharptargetedYou can target your campaign's

    audience by location, gender, age,education and other demographiccriteria.

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    fb ads arepersonalized& microtargeted

    What is even more important, you

    can target Facebook users by theirspecific interests, activities andhobbies, family status, shoppinghabits, Facebook connections andeven by their date of birth, to createhighly personalized messages to

    them.

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    mainobjecforanfb

    campaign

    build/increasebrand awareness

    brandingdisseminatespecific information*

    fan recruitment

    lead generation

    sales

    1

    23

    45

    6

    (*for example,

    a new product launch

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    understandthefbadsecosystem

    most common ad types that w

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    marketplace

    sponsoredstories*

    Also called standard ads, theyappear in the right-side column

    of Facebook properties. Theycan include a socialrecommendation, even if theylead off Facebook.

    They advertise Facebook users'activities (for example, a page

    or post like, a post comment, aplace ckeck-in) to these users'friends.

    You can further prosuccessful content to

    their friends by creapost that was originyour page.

    most common ad types, that w

    Page poAds*

    *Desktop News Feed, Mobile News Fe

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    Always remember!

    Your Facebook adcampaigns are an integralpart of your Content andmust be aligned to youroverall Content Strategy!

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    Themetricsandtools

    thatmatter

    You

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    CPC

    cpm

    CTR

    impressions

    actionsreach

    frequency

    Cost per Click

    Cost per Thousand Impressions

    Click Through Rate: Percentage of Cto the number of Impressions

    Total number of views

    Every action related to your page, t

    performs after having clicked on an

    Number of Unique Users

    who have seen an Ad

    Number of times a user has seen an

    Youhave

    toknow

    *Page like, post like/comment/share, video view, answe

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    facebook ad manage

    facebook power edit

    third party api tool

    The

    Tools

    The Default Simple Solution

    The Advanced Tool For Bulk Editing

    Sophisticated Tools Which Cover Special Need

    And Are Mostly Expensive

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    latest developmentsin facebook advertising

    s

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    FACEBOOKEXCHANGE

    (FBX)

    CONVERSIONMEASURMENT&OPTIMIZATION

    MULTISITE

    TARGETING

    DIRECTSALES&ACTIONS

    Through Facebook Exchange, advertisers and agencies havcookie-based targeting through Demand-Side Platforms (Daudience on Facebook with more timely and relevant messa

    It works by counting relevant user actions, such as registraticheckouts, that are driven by people seeing an ad on Faceb

    l

    atestd

    evelop

    ments

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    WHERE IS THE ROI

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    In May 2012 General Motors Coannounced that they will stop

    advertising on Facebook becaFacebook ads had little impbuyers' behavior.

    AdAge points out that General Mdecision was taken after they wdenied by Facebook the combranding of Facebook page

    ?

    !

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    In June 2012 Zappos announceROI in the last two years with a s

    of about $10 million.

    In September 2012 Facebook'spartners report that the compaExchange ad-buying program hain up to a 20x increase of RO

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    In November 2012, Facebook GMarketing Chief, Carolyn Ever

    announced that Samsung recea 1,300 percent Return OnInvestment from a campaign fSamsung Galaxy S III.

    Do you Believe it?

    ?

    Running:

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    g

    >100 Brands>48.300 FB Campaigns

    >9,7 Billion Impressions

    impressions create value

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    impressions create value

    of sales from online acampaigns are a resuImpressions witho

    Correct Targeting is mimportant than CTR.93%

    reach drives revenue

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    reach drives revenue

    Reach has always bimportant - in traditas in Online advertisi

    Campaigns optimizehad a 74-76% higher

    76%

    the 3 flavors of reach

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    The number of users (Fans

    & Non-Fans) who visited

    your Page, or saw your

    Page or one of its posts in

    the News Feed or ticker.

    What Does it Tell us?How effective is your

    Content and Content

    Strategy in reaching out to

    more users?

    Are users visiting your

    page?

    The number of people

    saw your Page or one

    posts from a story

    published by a friend.

    What Does it Tell us?How effective is your

    Content Strategy and y

    Paid Ads in motivating

    users to engage and sh

    your content with thei

    friends.

    The number of users (Fans

    & Non-Fans) who saw a

    Sponsored Story or Ad

    pointing to your Page.

    What Does it Tell us?How much are paid efforts

    contributing to your

    results?

    Organic paid viral

    the 3 flavors of reach

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    10,3Millions

    1,9Million

    150 K

    Friends of Fans

    Force

    Reach Last Month

    Fans(17-55)

    ofnetworks

    if message is right frequency

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    if message is right, frequency

    increase of ROI usingOptimized Frequenof Facebook Ads.A too low Frequencybad as a too high FreTest, monitor and meads to find the ideal v

    each individual camp

    42%

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    Youhavetoknow

    followthefacebook

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    facebook.com/ad_guidelines.php

    38% of FB Ads wereRejected because they were Violatingthe Guidelines!

    followthefacebookadvertisingguidelines

    fbadshavetobepart

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    A Facebook ads campaign is

    not an isolated island.It must be aligned with youroverall Content Strategy,Objectives and Aesthetics.

    fbadshavetobepartofyourbrandsstrategy

    keepit

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    Use clear images and close-up photos (also valid forpage posts that will be usedas Page Post Ads).Create texts with a clear

    Call To Action.

    keepitclear&close

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    Targeting a very broad audiencewithout taking into account the users'

    interests, demographics etc. isSPAMMING and will adversely affectyour campaign's CTR.

    DonotspamFacebookusers.

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    Create multiple variations ofyour ads and monitor theirperformance. Identify the bestperforming units and pause therest of the ads.

    As a rule of thumb, startwith about 100 units to beable to test body texts,images but also targetgroups.

    a/btestallthetime

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    stopbombarding

    youraudienceFacebook users are nothelpless TV viewers.They can react toannoyances by hiding or

    even reporting your adwhen they had enough.

    optimize,optimize,

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    optimize,optimize,optimize.

    always

    Do not "fire and forget"!

    Closely monitor yourcampaigns, optimize andrefresh with new texts andimages.

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    Createyourown

    cocktail.Use a mix of standardads and news feed ads togain a satisfactory Reach,drive Engagement with

    your page and Recruitnew fans for your page.

    Optimizedcpm

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    Optimizedcpmcouldhelpyourbrand

    Give oCPM (optimized CPM) a try.

    When it was first introduced, itconfused many advertisers, butthings are much better now!

    human-optimize

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    Keep your Ads ContentHuman Optimized butdont forget to do thesame to your landingpage content.

    Dont forget:Content is the Kingonly if you Treat it Likea King!

    human-optimizeyourcontent

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    Dontbeafraidtobreaksomeeggs

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    butkeepthebrandclear!

    Theimagecannotbedisplayed.Your computer may nothaveenoughmemory to opentheimage,or theimagemay havebeen corrupted.Restartyour computer,and thenopenthefile again.If thered x still appears,youmay haveto deletethe imageand theninsertitagain.

    thank u

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    thank ufor ur engagement!

    contact us if you care about results

    [email protected]

    fb.com/xplain.co@x_plain

    UNITED KINGDOM \ GERMANY \ SWITZERLAND \ GREECE \ ROMANIA \ TURKEY \ BAHRAIN \ CYPRUS

    XPLAIN.co