Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through...
Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through...
The brochure gives you an edgy information on how Chazey Partners - a practitioners-led global advisory business - works with shared services leaders globally to deliver world-class operations
How you are perceived internally depends to a certain extent on how all your stakeholders view your service. Don’t miss out on an influential group just because they are not an obvious counterpart....
Attrition is a common problem, not just offshore, but also onshore, as we see increased interest in keeping centers near the customer base. We’ve got some tips on managing turnover.
In just four years, the CCH Business Services Organization in Sofia, Bulgaria, has established itself as a valued and strategic partner. Find out how the team pushed the business to prepare for...
Esteban Carril built up his knowledge of the Latin American market place when managing EMC’s Shared Services strategy across the region. Now at Chazey, he often remembers his initial resistance...
Optimal Mix of a Global Captive Shared Services and Outsourcing Solution Smart companies are including outsourcing as part of their global delivery strategy, but the problem remains of...
Understanding the role of Finance, and providing an integrated service offering, supported by cross-functional partnerships. Finance needs more than a few “tweaks” to provide the...
Canada’s Wide Open Frontiers Invite Shared Services. The public sector is a similar share of both the American and Canadian economies at 27% of GDP, but a significant portion of our...
Optimizing your SSO is not about making it bigger. It’s about making it better. This article guides you through the “better-cheaper-freer-bigger” roadmap to deliver the best service you can to...
“Multi” may be the way implementations and SSO expansions are trending, but if you don’t have these 5 strategies in place, you’ll run into stormy waters ahead...