Shared Services & Outsourcing, Technology Enablement and Business Transformation
Shared Services & Outsourcing, Technology Enablement and Business Transformation

Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through...


About Chazey Partners - Practitioners-led Global Advisory Business
About Chazey Partners - Practitioners-led Global Advisory Business

Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through...


Chazey Partners - Your Business Services Partner
Chazey Partners - Your Business Services Partner

The brochure gives you an edgy information on how Chazey Partners - a practitioners-led global advisory business - works with shared services leaders globally to deliver world-class operations


Shared Services Stakeholder Management
Shared Services Stakeholder Management

How you are perceived internally depends to a certain extent on how all your stakeholders view your service. Don’t miss out on an influential group just because they are not an obvious counterpart....


Keeing a lid on attrition - 5 Steps to manage attrtion in Shared Services
Keeing a lid on attrition - 5 Steps to manage attrtion in Shared Services

Attrition is a common problem, not just offshore, but also onshore, as we see increased interest in keeping centers near the customer base. We’ve got some tips on managing turnover.


Coca-Cola Hellenic Business Services Centre: 3 Steps from Transactional to Commercial Services
Coca-Cola Hellenic Business Services Centre: 3 Steps from Transactional to Commercial Services

In just four years, the CCH Business Services Organization in Sofia, Bulgaria, has established itself as a valued and strategic partner. Find out how the team pushed the business to prepare for...


Get Inspired: What makes a Career in Shared Services?
Get Inspired: What makes a Career in Shared Services?

Esteban Carril built up his knowledge of the Latin American market place when managing EMC’s Shared Services strategy across the region. Now at Chazey, he often remembers his initial resistance...


Case Study on Optimal Finance Service Delivery Model
Case Study on Optimal Finance Service Delivery Model

Optimal Mix of a Global Captive Shared Services and Outsourcing Solution Smart companies are including outsourcing as part of their global delivery strategy, but the problem remains of...


Finance Transformation- Moving from Finance as a Function to Finance as a Service
Finance Transformation- Moving from Finance as a Function to Finance as a Service

Understanding the role of Finance, and providing an integrated service offering, supported by cross-functional partnerships. Finance needs more than a few “tweaks” to provide the...


9 Questions with Chas Moore, Managing Director of Canada for Chazey Partners
9 Questions with Chas Moore, Managing Director of Canada for Chazey Partners

Canada’s Wide Open Frontiers Invite Shared Services. The public sector is a similar share of both the American and Canadian economies at 27% of GDP, but a significant portion of our...


Shared Services Optimization
Shared Services Optimization

Optimizing your SSO is not about making it bigger. It’s about making it better. This article guides you through the “better-cheaper-freer-bigger” roadmap to deliver the best service you can to...


Are You Ready for a Multifunctional Shared Services Strategy?
Are You Ready for a Multifunctional Shared Services Strategy?

“Multi” may be the way implementations and SSO expansions are trending, but if you don’t have these 5 strategies in place, you’ll run into stormy waters ahead...