hire like a pro: how to avoid the 4 fatal hiring mistakes that almost everyone makes

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  • Sponsored by:

    Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost

    Everyone Makes

    Eyal Ronen July 10, 2013

    Twitter Hashtag - #npweb

    Part

    Of:

  • Sponsored by:

    Advising nonprofits in:

    Strategy Planning Organizational Development

    www.synthesispartnership.com

    (617) 969-1881

    info@synthesispartnership.com

    INTEGRATED PLANNING

    Part

    Of:

  • Sponsored by: Part Of:

    Coming Soon

  • Sponsored by:

    Todays Speaker

    Eyal Ronen Consultant & Executive Coach

    Spotlight Leadership

    Assisting with chat questions: Jamie Maloney, 4Good

    Founding Director of Nonprofit Webinars and Host:

    Sam Frank, Synthesis Partnership

    Part

    Of:

  • www.spotlightleadership.com www.spotlightleadership.com

    Hire Like A Pro

    How to Avoid the 4 Fatal Hiring Mistakes

    That Almost Everyone Makes!

  • www.spotlightleadership.com

    Meet Tom Krieglstein

    A serial entrepreneur

    A man on a mission

    CEO and Founder of StudentLauncher.org

    True Story

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    Tom knew what he was looking for

    Or at least so he thought

    And

    True Story

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    Hired Julie

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    Whats so special?

    Julie is so great, that Tom spent a month in

    Honduras three weeks after hiring Julie!

    He is paying her well, but saved $12,000

    More cash for the mission

    Per year!

    Just for this one job

    True Story

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    Ive made plenty for hiring mistakes in the past that cost me. This time, I hired the

    perfect person for the job and at a salary that

    was half what I was planning to offer!

    Tom Krieglstein, CEO, Founder of StudentLauncher.org

    Testimonial

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    This is what you are thinking:

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    Hiring is hard

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    It never works

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    Finding the right person is

    too difficult

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    It takes too much time

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    We should just keep moving

    the way we are

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    But, what if you could avoid

    4 huge mistakes

    you are probably making?

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    We will cover the importance

    of having an amazing team

    And

    How to avoid 4 huge mistakes

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    Stop these mistakes

    immediately

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    This new awareness can boost

    your hiring overnight!

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    Lets dive in

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    Before we do, one last thing

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    At the end,

    the one secret that will help

    you KEEP great people once you have hired them

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    Dr. Eyal Ronen

  • www.spotlightleadership.com

    I have:

    Managed thousands of people

    Personally screened more than 3,000 candidates

    Any job you can imagine

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    Decided to dedicate my life to

    studying what makes people

    tick at work

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    Our mission is to

    bring more HAPPINESS to the

    world of work

    This is very personal for me!

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    Clients screened many many

    many candidates

    Quickly

    Hire people that are a GREAT FIT

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    You can do it too!

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    You may be thinking

    now:

    Its too hard I shouldnt do it

    I should just accept all

    the hard work

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    And I say:

    NOOOOOOOO

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    Why is a great team critical for

    you?

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    Obvious reasons:

    You get more done

    They perform better

    Better service to clients

    Greater efficiency

    Better delivery on your mission

    Great Team

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    I know this because:

    I made every hiring mistake in the book

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    When I built a great team a lot more got

    done

    Raised customer satisfaction from 60% to 95%

    Increased customer retention

    Tripled our revenue in one year

    Mission (getting closer to) accomplished

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    Not So Obvious reasons:

    Your own stress levels go down

    Feels good great people around you

    Makes the rest of the team happy

    Increases peoples loyalty and connection

    Great Team

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    I LOVE coming to work everyday

    My team LOVES coming to work

    Our clients LOVE speaking with us

    We are having a great time

    We can produce like crazy

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    To hire a great team,

    stop the following mistakes

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    You ask the wrong interview

    questions

    Mistake #1

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    Because thats what everyone else is doing

    Thats what you were taught

    Thats what you had experienced

    You never REALLY knew they were the

    wrong questions

    Why do you ask the wrong

    questions?

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    Questions that are not directly and 100% job related

    Questions the candidates probably rehearsed

    Questions the candidate can easily predict what the right answer is

    Questions that just seem cool (and maybe Google is using)

    What questions shouldnt you ask?

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    Here are some examples:

    Do you have a car?

    What are your greatest strengths and

    weaknesses?

    How would you approach an angry

    customer?

    What is the next number in the following

    sequence: 10, 9, 60, 90, 70, 66..?

    I promise to give you the answer at the end..

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    In the past

    I used scenario-based interviews

    They gave me pretty good results

    Still had some surprises on the job

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    Now

    With the interviews I use now:

    I have ZERO surprises

    What I expect to see on the job, is

    absolutely accurate!

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    You use irrelevant selection

    criteria

    Mistake #2

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    One spelling error

    Didnt respond to an email within 24 hours

    Has a visible tattoo (although they will not face clients)

    You strike out a candidate

    because:

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    Make absolutely certain that

    everything you use is

    100% job related

    You need a clear blueprint of the job

    and what it takes to be successful

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    Sometimes its pretty obvious

    No brainer

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    In the past

    I used what made sense

    I looked at what other people told

    me to

    I looked at things that were easy for

    me to see

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    Missed some HUGE signs

    Didnt look at the deep characteristics that predict

    performance

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    Now

    I have a complete Success Profile

    before I do anything else

    Compare each candidate against

    that Success Profile

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    You hire people that are just like

    you

    Mistake #3

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    Very hard to resist

    You have become successful

    because of who you are

    You understand them well

    BUT

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    Is someone like you REALLY the

    best person for the job?

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    How much more value will you get

    from someone who is different?

    More creativity

    Other points of view

    Test your own ideas

    Get more unique suggestions

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    Always focus on finding the best

    person for the job

    Of course. It is important that you like the

    person

    But, make sure you like them

    FOR THIS JOB!

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    Not clear on what you are hiring for

    Not clear what it takes to be

    successful

    Mistake #4

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    A fundamental cornerstone!

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    You must have a

    clear and detailed description

    of the job

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    A complete list of every single task

    This isnt a job ad

    Just a working document that will

    guide y