5 hiring mistakes vl

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How to hire the right people for the right jobs.

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  • 1. 5 Most Costly Mistakes in Hiring Presented by: Greg Smith President and Captain of the Ship Chart Your Course International WELCOME
  • 2.
    • Unemployment 4.8% (Feb 06)
    • 243,000 new jobs (Feb 06)
    • Productivity -0.5% (Q4 05)
    • Average: 10.2 employers by age 38
    • Manpower Employment Outlook Survey:
      • Continued strong hiring outlook through Q2 2006
      • Information gathered from the U.S. Department of Labor and Manpower
      • Reference the following websites:
      • http://www.dol.gov/
      • http://www.manpower.com/mpcom/index.jsp
    Short Term Hiring Projections
  • 3.
    • Turnover is under 25% to low
    • Turnover in the last 12 months
      • Decreasing 9.7%
      • Flat 45.2%
      • Increasing 48.4%
    • How competitive is the job market
      • Less 6.5%
      • About the same 48.4 %
      • More competitive 48.4%
    Survey Results
  • 4.
    • How well do the job descriptions represent the job
      • Not a good match 16.1%
      • Somewhat accurate 67.7%
      • Extremely accurate 19.4%
    • How did you learn to ask effective questions?
      • Still trying to figure it out 35.5%
      • Learned from mistakes 38.7%
      • Coached by a manager 19.4%
      • Articles and books 64.5%
      • Interview training 51.6%
    Survey Results
  • 5.
    • Have you ever used online interview training?
      • Yes 0%
      • No 103.2%
    • The interview process I use typically involves
      • One interview myself only 16.1%
      • Multiple Interviews myself only 0%
      • Multiple Interviews with myself and other managers 51.6%
      • Multiple interviews including managers and employees 9.7 %
      • Panel Interview 38.7%
    Survey Results
  • 6.
    • 1. We dont really know what we are looking for.
    • Define the ideal Candidate
    • Start with the Job Description
    • Describe key knowledge competencies and skill competencies
    • Define personal competencies and personal traits for success
    • Identify what is required and what is preferred
    Hiring Mistake #1
  • 7.
    • 2. We dont consistently ask well-crafted questions to gather relevant information from each candidate.
    • Wrong Questions
      • Closed-ended
      • Open-ended but pointless
      • Illegal
    Hiring Mistake #2
  • 8.
    • Correct Questions
      • Open-ended and job specific (situation-action-results)
      • Theoretical
    • Prepare a Question Strategy
      • Use pre-screen strategies to assess the basics
      • Standardized, assigned and consistent
      • Create a flow
    Hiring Mistake #2 cont.
  • 9.
    • 3. Relying too heavily on one persons opinion of
    • the candidateusually your own
    • Individual interviews
    • Involve others
    • Define the Roles and Responsibilities during the interview
    Hiring Mistake #3
  • 10. Review Mistake # 1: We dont really know what we are looking for Mistake # 2: We dont consistently ask well-crafted questions to gather relevant information from each candidate. Mistake # 3: Relying too heavily on one persons opinion of the candidateusually your own. 5 Most Costly Mistakes in Hiring
  • 11. Hiring Winning Talent Delivery format: 8 hour classroom program, 3 hour online or blended Components:
    • A step-by-step guide to hiring a winning candidate
    • Hiring Strategy Checklist
    • Permission to Duplicate Forms
    • Quick Reference Guide
    • Facilitator Friendly Instructions
    • PowerPoint Enhanced
    • Job Aids
    Participant Workbook Facilitator Guide
  • 12.
    • 4. Conducting an incomplete evaluation of the candidates.
    • Resume and applications
    • Standardization = consistent information
    • Solid documentation and scoring
    • Multiple evaluation points (team)
    • Interview team evaluation roll-up
    • Hiring matrix
    Hiring Mistake #4
  • 13.
    • 5. Hiring the Best Youve Seen rather than Whats Really Best for the Position
    • Dont jump the gun
    • Avoid hiring the warm body
    • Always be on the Lookout for Talent
    Hiring Mistake #5
  • 14. Review Mistake # 1: We dont really know what we are looking for Mistake # 2: We dont consistently as well-crafted questions to gather relevant information from each candidate Mistake # 3: Relying too heavily on one persons opinion of the candidateusually your own. Mistake # 4: Conducting an incomplete evaluation of the candidates Mistake #5: Hiring the Best Youve Seen rather than Whats Really best for the Position 5 Most Costly Mistakes in Hiring
  • 15.
    • Vital Learning solutions are based on three essential ideas
      • Make learning relevant to the participant, their job, and their environment
      • Offer learning that is practical and can be reasonably implemented on the job and in the real world
      • Utilize multiple methods such as reading, discussing, and watching with a concentration on real-life to see the transfer of knowledge into skill and thus impact on-the-job behavior and performance
    Vital Learning for business and life
  • 16. A Leadership Solution
    • Essential Skills of Leadership
    • Essential Skills of Communication
    • Developing Performance Goals & Standards
    • Providing Performance Feedback
    • Managing Complaints
    • Improving Work Habits
    • Effective Discipline
    • Resolving Conflict
    • Coaching Job Skills
    • Delegating
    • Supporting Change
    • Communicating Up
    Leadership ESSENTIALS
    • Motivating Team Members
    • Solving Workplace Problems
    • Leading Successful Projects (Classroom)
    • Hiring Winning Talent (Classroom)
    • Retaining Winning Talent (May 06)
    Leadership PLUS Classroom Workshop Online Modules Blended Combination Classroom At This Time Others In Development 19
  • 17. Hiring Winning Talent Delivery format: 8 hour classroom program, 3 hour online or blended Components:
    • A step-by-step guide to hiring a winning candidate
    • Hiring Strategy Checklist
    • Permission to Duplicate Forms
    • Quick Reference Guide
    • Facilitator Friendly Instructions
    • PowerPoint Enhanced
    • Job Aids
    Participant Workbook Facilitator Guide
  • 18.
    • Instructor Kits come complete with all teaching notes, guidelines, videos, PowerPoints, and all necessary supporting materials
    • Video models contain both Office and Industrial settings to fit your environment
    • Participant Manuals each include Job Aids and Resource Guide with important resources for use back on-the-job to help reinforce learning
    • Each Job Aids and Resource Guide contains; Self-Assessment Worksheet, Action Plan Workshe

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