10 fatal mistakes that killed our time tracking implementation

27
10 Fatal Mistakes That Killed Our Time Tracking Implementation #our_way_to_accurate_time_tracking

Upload: timecamp

Post on 13-Jun-2015

126 views

Category:

Technology


1 download

DESCRIPTION

We struggled to implement time tracking in our company. Even in a company that makes time tracking software! It is known that tracking time will benefit in the long term. But still - it is so frustrating and time consuming when again and again, you force people to do something that they don't care! This process can be really painful, for both employees and managers. But at the end, we manage to collect 10 fatal mistakes, so we or you will never make them again. 1) We didn’t explain why it is important to track time 2) We didn’t all agree on the clear structure of projects and tasks 3) Everyone could add new tasks and projects 4) We didn’t clearly tell that this is an obligation 5) Managers didn’t see clear benefits 6) There was no single person accounted for this implementation to succeed 7) We didn’t check how people are filling their timesheets – every single day 8) We didn’t share best practices of how to track time 9) People have never seen how valuable the timesheet reports are 10) We didn’t have a clear image of how the perfect timesheet looks like Though, the first two trials turned into a failure instead of a spectacular success, they helped us learn a lot. They made us more aware of the problems that may occur during the implementation. Mistakes we’ve made gave us a precious knowledge of how it all should look like. Thanks to this, we are able to share it with you. Hopefully, this time the whole implementation will go as smooth as we assumed at the very beginning.

TRANSCRIPT

Page 1: 10 fatal mistakes that killed our time tracking implementation

10 Fatal Mistakes That Killed Our Time Tracking

Implementation

#our_way_to_accurate_time_tracking

Page 2: 10 fatal mistakes that killed our time tracking implementation

We struggled to implement time tracking in our company.

In a company that makes time tracking software!

Page 3: 10 fatal mistakes that killed our time tracking implementation

Tracking time will benefit in the long term.

But still the whole process of implementation can be really painful and

frustrating, for both employees and managers.

Page 4: 10 fatal mistakes that killed our time tracking implementation

It’s easy to make mistakes that will turn everything into a failure.

We manage to collect 10 fatal mistakes, so we and you will never make them

again.

Page 5: 10 fatal mistakes that killed our time tracking implementation
Page 6: 10 fatal mistakes that killed our time tracking implementation

1) We didn’t explain why it is important to track time

Page 7: 10 fatal mistakes that killed our time tracking implementation

What we need time tracking for?

***

What kind of problems it solves in our organization?

We didn’t have a certain answer for our own team members.

Page 8: 10 fatal mistakes that killed our time tracking implementation

2) We didn’t all agree on the clear structure of projects and tasks

Page 9: 10 fatal mistakes that killed our time tracking implementation

“If I am spending the time on writing emails, what I should track time to?”

***

“If I am spending the time on helping others, what I should track time to?”

***

“If I am spending the time on a short call which lasts around 5 minutes, what I should track time to?”

Page 10: 10 fatal mistakes that killed our time tracking implementation

Without clear guidelines the employees don’t know where to assign the time in particular situations.

They have problems with signing a coffee break or their own work organization.

As a result time tracking becomes a frustrating experience.

Page 11: 10 fatal mistakes that killed our time tracking implementation

3) Everyone could add new tasks and projects

Page 12: 10 fatal mistakes that killed our time tracking implementation

Too many people had a privilege to add their own projects and tasks. It created some kind of disorder in the structure and in the reports.

The assignments were multiplied, put into different projects or had different names given.

This made the employees even more confused.

Page 13: 10 fatal mistakes that killed our time tracking implementation

4) We didn’t clearly tell that this is an obligation

Page 14: 10 fatal mistakes that killed our time tracking implementation

If you want your employees to obligatory track time you should tell them about it. The command should be explicit

so nobody has any doubts.

We haven’t done this previous two times. We started to record time, but just occasionally and for a short time.

Nobody treated it seriously and we haven’t disapproved such behavior.

Page 15: 10 fatal mistakes that killed our time tracking implementation

5) Managers didn’t see clear benefits

Page 16: 10 fatal mistakes that killed our time tracking implementation

The example comes from the top. In our company the managers were not convinced to time tracking themselves so they didn’t show enough engagement in the process.

And they should feel the duty to accomplish it.

They also should be accounted by the team members for their thoroughness in tracking their own time.

Page 17: 10 fatal mistakes that killed our time tracking implementation

6) There was no single person accounted for this implementation

to succeed

Page 18: 10 fatal mistakes that killed our time tracking implementation

Everyone was his own boss in this experiment and we let ourselves do whatever we want. It’s

not a path that could lead anywhere.

Page 19: 10 fatal mistakes that killed our time tracking implementation

7) We didn’t check how people are filling their timesheets – every

single day

Page 20: 10 fatal mistakes that killed our time tracking implementation

We didn’t monitor how we all managed with time tracking. Everyone was doing it on their own. It’s a big mistake.

To make people do it right, you should check on their timesheets and reports systematically.

First weeks make the habit and show what are the problems with time tracking – how to assign their tasks and what are the

technical difficulties.

Page 21: 10 fatal mistakes that killed our time tracking implementation

8) We didn’t share best practices of how to track time

Page 22: 10 fatal mistakes that killed our time tracking implementation

We didn’t show our members how to register their time in the easiest way.

We didn’t share best practices that could make it a more effortless experience for all of them.

Page 23: 10 fatal mistakes that killed our time tracking implementation

9) People have never seen how valuable the timesheet reports are

Page 24: 10 fatal mistakes that killed our time tracking implementation

We didn’t show people that the hours they registered were actually analyzed and that they are very helpful in our

further work.

It is good to gather your team and discuss the results.

Present them, what do you need those figures for, ex. to estimate the profitability of the projects or the

commission for the salesmen

Page 25: 10 fatal mistakes that killed our time tracking implementation

10) We didn’t have a clear image of how the perfect timesheet looks

like

Page 26: 10 fatal mistakes that killed our time tracking implementation

We had no unambiguous vision of how to measure the progress and couldn’t decide how

we should assess the progress made in registering our time.

Page 27: 10 fatal mistakes that killed our time tracking implementation

THANK YOUMore at: http://www.timecamp.com/blog/