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OGRM QUALITY MANAGEMENT PROCU__ _ _ _ _, _ __A, 88,mo9'

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP- 0 °AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective

Page 1 of 15

QUALIFICATION, PROFICIENCY, INDOCTRINATION,AND TRAINING OF WASTE MANAGEMENT PROJECT OFFICE PERSONNEL

1.0 PURPOSE AND SCOPE

This procedure establishes the requirements for implementing the qualificationand proficiency evaluation process for individuals assigned to perform orverify Waste Management Project Office (WMPO) quality related activities;defining the indoctrination and training program for the personnel who performquality related activities; and, documenting qualification, indoctrination andtraining activities.

2.0 APPLICABILITY

This procedure is applicable to WMPO and T&MSS personnel, and DOE/NV matrixpersonnel (hereafter referred to as the WMPO staff) that perform qualityrelated activities in support of the Nevada Nuclear Waste StorageInvestigations (NNWSI) Project.

3.0 DEFINITIONS

3.1 INDOCTRINATION

Orientation briefings and reading assignments provided to familiarizepersonnel with documents and policies applicable to the assigned activities.

3.2 MANAGER

Any person who supervises or manages the activities of other personnel.

3.3 POSITION DESCRIPTION

Documentation of the duties to be performed and the minimum qualifyingexperience, education, and professional training required for a position.Synonymous with job description.

3.4 PROFICIENCY EVALUATION

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An annual review by management of an individual's proficiency in performingI the functions and responsibilities listed in the position description.

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OGR QUALITY MANAGEMENT PROCEDURE N6-O16

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. IAND TRAINING OF WASTE MANAGEMENT PROJECT Efetv ae9'2/88OFFICE PERSONNEL Effective Date /2/

Page 2 of 15

3.5 WMPO Staff

Includes WMPO personnel, T&MSS personnel, and DOE/NV matrix support personnel.

3.6 QUALIFICATION EVALUATION

A review by management to determine that an employee meets the minimumqualification requirements of the assigned position.

3.7 TRAINING

Indepth instruction provided to personnel to develop and demonstrate initialproficiency in the application of selected requirements, methods, andprocedures and to adapt to changes in technology, methods, or jobresponsibilities.

4.0 RESPONSIBILITIES

4.1 MANAGERS

Managers are responsible for the following actions for personnel theysupervise:

a. Assuring that an initial evaluation of an individual's qualificationsis conducted prior to the assignment to a quality related position;

b. Conducting annual proficiency evaluations, in conjunction with anemployee's annual performance appraisal, for respective staffpersonnel who perform quality related activities;

c. Determining the indoctrination and training requirements appropriatefor an individual who performs quality related activities;

d. Documenting these activities per Sections 5.0 and 6.0.

4.2 WMPO TRAINING MANAGER

The WMPO Training Manager is responsiblie for:

a. Managing the overall training program.

b. Approving training plans.

c. Establishing training policy.

d. Evaluating the overall training program.4m

WASTE MANAGEMENT PROJECT OFFICE

QUALITY MANAGEMENT PROCEDURE N-Q8A0166,8

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. 1AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective Date 9/2/88

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4.3 T&MSS TRAINING MANAGER

The T&MSS Training Manager is responsible for:

a. Processing training assignments and requests for training;

b. Coordinating and scheduling required training;

c. Coordinating the development of course materials and instructorpreparation;

d. Directing the instructor qualification program;

e. Assisting in the hiring of outside vendors to conduct training;

f. Maintaining WMPO training program records and individualqualification and training files.

g. Submitting training program records to the Local Records Centerfollowing each completed training or indoctrination class, andsubmitting individual qualification and training files annually.

4.4 PERSONNEL DEPARTMENT

The respective personnel department is responsible for conducting anindependent verification of an employee's education and experience andnotifying the respective manager and the T&MSS Training Manager of the results.

5.0 PROCEDURE

The WMPO Training Manager is responsible for the overall qualification andtraining program for the WMPO staff. The WMPO Training Manager will approveall training plans, establish training policy and conduct periodic evaluationsof the overall training program. The T&MSS Training Manager is responsiblefor the implementation of the qualification and training program as stated inthe following sections.

5.1 QUALIFICATION EVALUATION

5.1.1 Managers shall conduct a Qualification Evaluation of individuals whoare to perform or verify quality related activities prior to their performingsuch activities. A Qualification Evaluation shall also be performed by themanager receiving an individual who changes position due to transfer orpromotion. In addition, managers shall perform a Qualification Evaluation ofpersonnel assigned to short-term or temporary performance of quality relatedactivities.

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QUALITY MANAGEMENT PROCEDURE N-QA-016


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5.1.2 The Qualification Evaluation shall consist of a comparison andevaluation of qualification requirements from the position description withthe individual's/employee's accumulated skills, training, and experience fromtheir resume'.

5.1.3 If the manager determines that training is required prior toqualification it will be documented on the Employee Training Assignment form(Figure 4) and submitted to the T&MSS Training Manager for disposition inaccordance with Section 5.4.

5.1.4 Upon management determination that an individual/employee meets therequirements for a position, management shall attest to his/her qualificationsby completing the Qualification Evaluation Form (Figure 1). The signedQualification Evaluation Form and copies of the position description andresume' shall be forwarded to the T&MSS Training Manager for inclusion in theindividual qualification and training file.

5.1.5 The respective personnel department shall conduct an independentverification of the individual's/employee's education and experience and shallnotify the T&MSS Training Manager in writing that the employee'squalifications are true and accurate. The T&MSS Training Manager shall filethis verification in the individual qualification and training file maintainedin the Project Training Center.

5.2 PROFICIENCY EVALUATION

5.2.1 Managers shall conduct annual Proficiency Evaluations to determine thatan employee's proficiency for performing the functions and responsibilitieslisted in the position description has been maintained. ProficiencyEvaluations shall be conducted in conjunction with the annual performanceappraisals. No more than 13 months shall elapse between ProficiencyEvaluations.

5.2.2 The Proficiency Evaluation shall be documented on the ProficiencyEvaluation Form. Managers shall examine the position description anddetermine if the employee is proficient in the functions to be performed. Ifthe manager determines additional or refresher training is required, therequired training will be documented on the Employee Training Assignment form(Figure 4) and forwarded to the T&MSS Training Manager. After signing theProficiency Evaluation Form, the manager shall forward it to the T&MSSTraining Manager for inclusion in the employee's individual qualification andtraining file.

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Hi WASTE MANAGEMENT PROJECT OFFICE

OG0w QUALITY MANAGEMENT PROCEDURE N-QA016

AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective Date 9/2/88

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5.3 INDOCTRINATION

5.3.1 Prior to performing activities that affect quality, all new WMPO staffpersonnel are required to receive indoctrination into the Project scope,purpose and objectives. Basic Project Indoctrination shall consist ofrequired reading assignments and an NNWSI Project Orientation Course. Contentand format of the NNWSI Project Orientation Course will be determined by theT&MSS Training Manager.

5.3.2 Required reading assignments familiarize WMPO staff personnel as to thepurpose, scope, methods of implementation and applicability of NNWSI Projectdocuments. Managers shall determine the specific required reading assignmentsfor personnel under his/her supervision and shall assign these requirements onthe Familiarization Program Form (Figure 3). WMPO managers shall also usethis form, but shall mark 'not applicable" for SAIC or T&MSS specificdocuments. A copy of the completed form shall be forwarded to the T&MSSTraining Manager for inclusion in the employee's individual qualification andtraining file.

5.3.3 The NNWSI Project Orientation Course shall provide the basic concepts,processes, purpose and objectives of the NNWSI Project and shall include aProject overview, and an introduction to quality assurance. Other topics maybe added as appropriate.

5.3.4 The NNWSI Project Orientation shall be scheduled on a regular basis andannounced by the T&MSS Training Manager. Managers shall complete an-EmployeeTraining Assignment form for each new employee needing the NNWSI ProjectOrientation. The T&MSS Training Manager shall ensure that new employees arescheduled to attend the first available scheduled Orientation.

5.4 TRAINING

5.4.1 Prior to performing activities affecting quality, WMPO staff personnelshall receive training to the extent necessary to perform their specificfunctions. Training may be waived by the respective manager (with T&MSSTraining Manager concurrence) if the individual can demonstrate proficiency inthe activity to be performed.

5.4.2 Managers are responsible for determining their employee's trainingneeds and ensuring that their employees receive the required training.When determining needs, managers should examine the quality related tasks tobe performed and applicable procedures or industry codes.

5.4.3 If an employee requires training in an existing course, the managershall notify the T&MSS Training Manager by completing an Employee TrainingAssignment form. The T&MSS Training Manager shall then schedule the employeefor the training at the earliest convenient time.

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I H WASTE MANAGEMENT PROJECT OFFICE

I\gARN1 QUALITY MANAGEMENT PROCEDURE N-OA-016

, Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. 1AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective Date 9/2/88

Page 6 of 15

5.4.4 If a new course must be developed to train an employee, the managershall complete Sections 1 and 2 of a Request to Develop Training form (Figure5) in addition to the Employee Training Assignment form (Figure 4). TheT&MSS Training Manager will coordinate the development of the course materialsand find and schedule an instructor to provide the training. The employeewill then be scheduled to attend the required training.

5.4.5 Attendance at scheduled training classes shall be documented on theNNWSI Project Training Attendance Record (Figure 6).

5.4.6 Development and delivery of quality related training shall beaccomplished by qualified instructors. The T&MSS Training Manager isresponsible for establishing qualification requirements and administering theinstructor qualification program.

5.4.7 After all required training for an employee is complete, the T&MSSTraining Manager shall enter the "Completion Date" on the Employee TrainingAssignment form and retain it in the individual qualification and trainingfile. A copy of the form shall be returned to the requesting manager.

5.5 TRAINING DOCUMENTATION

5.5.1 Completed copies of the following individual qualification and trainingfiles for all WMPO staff personnel shall be maintained in the Project TrainingCenter. Copies of individual files shall be submitted by the T&MSS TrainingManager to the Local Records Center in conjunction with an employee's annualreview.

a. Job Descriptionb. Resume'c. Qualification Evaluation Formd. Proficiency Evaluation Forme. Verification of education and experience by the personnel departmentf. Familiarization Program Formg. Employee Training Assignmenth. Composite list of indoctrination and training courses attended

(updated monthly)

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IN WASTE MANAGEMENT PROJECT OFFICE

OGR~g QUALITY MANAGEMENT PROCEDURE N-QA-016


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5.5.2 In addition to the above individual records, documentation of qualityrelated training shall also be maintained in the Project Training Center in aProgram Training File which will contain completed copies of the followingdocuments:

a. Request to Develop Trainingb. Approved lesson plans for all courses/lessonsc. Inclass tests or other individual evaluation tools (if used)d. NNWSI Training Attendance Recordse. Course Critiques or other course evaluation documents

Copies of documents a,b,c and d will be sent to the Local Records Center oncompletion of each scheduled class.

6.0 REFERENCES*

NNWSI/88-9, NNWSI Project QA Plan

WMPO/88-1, WMPO QA Program Plan

QMP-17-01, QA Records

NNWSI Project Training Management Plan

* Current Revision

7.0 FIGURES

Figure 1 - Qualification Evaluation Form

Figure 2 - Proficiency Evaluation Form

Figure 3 - Familiarization Program Form

Figure 4 - Employee Training Assignment

Figure 5 - Request to Develop Training

Figure 6 - NNWSI Project Training Attendance Record

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IjF] WASTE MANAGEMENT PROJECT OFFICEO5Rw QUALITY MANAGEMENT PROCEDURE 6/88

_ Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. 1AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective Date 9/2/88

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8.0 QA RECORDS

The following QA Records resulting from implementation of this procedure areprocessed and maintained in accordance with QMP-17-01, Quality AssuranceRecords:

1. Qualification Evaluation Form

2. Proficiency Evaluation Form

3. Familiarization Program Form

4. Request to Develop Training

5. NNWSI Project Training Attendance Record

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AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL

IJECT OFFICE

IT PROCEDURE N-QA-1 66/88

No. QMP-02-01

Effective Date 9/2/88

Page 9 of 15

Rev. 1

Figure 1

OUALIF1CATION EVALUATION FORM N1O89e/88

I have evaluated the education, experience and training

ofIndivduallEmployee (print)

Social Security Nurnber

compared to the requirements of the position

Organization

Title (from Position Description)

and have determined that the individual Is qualfed to fill the position.

Manager, Printed Name

Signature

Date


QUALITY MANAGEMENT PROCEDURE N-QA-01 66/88

4 Title QUALIFICATION, PROFICIENCY, INDOCTRiNATION,AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL

No. QMP-02-01


Page 10 of 15

Rev. 1

Figure 2

PROFICIENCY EVALUATION FORMN-AD-068

am

I have evaluated the requirements of the position

Title (from Position Description)

and have determined that

Employee (print)

Social Security Number

is proficient in all skills required to fill the position.

Organization

Manager, Printed Name

Signature

Date

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QUALITY MANAGEMENT PROCEDURE N-QA-01 66188

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Title QUALIFICATION, PROFICIENCY, INDOCTRINATION,AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL

No. QMP-02-01


Rev. 1

11 of 15Page&

Figure 3

T-AD-0567/87

FAMILIARIZATION PROGRAM FORM

(Instructions on Reverse)

Coal for completion of the Familiarization ProgramGOAL/DATE

(NAME)has studied the following topics:

REQUIRED EMPLOYEE DATE(Y/N) INITIALS COMPLETED

DOCUMENTLOCATION

(LIB, PM, DPM,or DM)*

TOPICS

1 .

2.

3.

4 .

S.

6.

7.

SAIC policies andprocedures (Familiari-zation Manual, Section3.0)

Background and purposeof the Nuclear WastePolicy Act, 1982(Nuclear Waste Primer)

NNWSI Proiect Plan

Nuclear Waste Policy Actof 1982

10 CFR 60, 'Disposal ofHigh-Level RadioactiveWastes in GeologicRepositoriesl

10 CFR 960, 'GeneralGuidelines for Recommend-ation of Sites for NuclearWaste Repositories'

40 CFR 191, 'EnvironmentalStandards for Management ofDisposal of Spent NuclearFuel, High-Level, andTransuranic RadioactiveWaste'

*See Section 9.0 of Familiarization Program Manual for locations.

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OR QUALITY MANAGEMENT PROCEDURE N-QA-01 6

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. 1AND TRAINING OF WASTE MANAGEMENT PROJECT 9/2/86OFFICE PERSONNEL Effective Date

Page 12 of 15

Figure 3 (cont'd)

DOCUMENTLOCATION

(LIB, PM, DPU,or DM)*

TOPICS REQUIRED EMPLOYEE DATE(Y/N) INITIALS COMPLETED

8. NNWSX/88-9, NNWSI ProiectQuality Assurance Plan

9. WMPO/88-1, WMPO QualityAssurance Program Plan

10. NNWSI AdministrativeProcedures:

11. TASS AdministrativeProcedures:

12. Cost Account Managers'Handbook

OTHER DOCUMENTS, AS REQUIRED:

--------- -----------------------

--------- -----------------------

--------- -----------------------

-------- -------- ---------

-------- -------- ---------

-------- -------- ---------

APPROVING MANAGER'S SIGNATURE DATE

MANAGER'S NAME AND TITLE (typed)

Original to:Personnel

Copies to:Manager's Personnel FileQuality AssuranceCorrespondence Control Facility

*See Section 9.0 of Familiarization Program Manual for locations.F _

I4 NIWASTE MANAGEMENT PROJECT OFFICE

OGR QUALITY MANAGEMENT PROCEDURE NQA-01

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 Rev. I

AND TRAINING OF WASTE MANAGEMENT PROJECTOFFICE PERSONNEL Effective Date 9/2/88

Page 13 of 15

Figure 4

EMPLOYEE TRAINING ASSIGNMENT NA070

(1) Name: (2) Date:_

(3) Social Security Number_

(4) Position Title:

(5)Required Training:(Assigned by Manager) Completion Date:

a)

b)

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d)

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Remarks:

Requesting Manager Name Organzaion

Signatur Date

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QUALITY MANAGEMENT PROCEDURE N-QA-01 66i88


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Figure 5

REQUEST TO DEVELOP TRAINING

Name

The

Date

Organization

Course TitlefTopic

Date Required

BELOW TO BE COMPLETED BY THE T&MSS TRAINING MANAGER3-[ I OUTSIDE COURSE

Company Name_ Contact

Address

Phone No. Estmated Cost

4.J 1 INHOUSE COURSE

Instructor _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Phone_ _ _ _ _ _ _ _ _ _ _ _ _

Subject Abtter Expen_ Phone

5.

Training Coordinator

Date Assigned

6. AUTHORIZATION OF TRAINING DEVELOPMENT

T&MSS Training Manager Signature

Date ._.

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oaR\:( QUALITY MANAGEMENT PROCEDURE N-OA-016

Title QUALIFICATION, PROFICIENCY, INDOCTRINATION, No. QMP-02-01 - Rev. 1AND TRAINING OF WASTE MANAGEMENT PROJECT 1OFFICE PERSONNEL Effective Date 9/2/88

._________________________________________ _ .Page 15 of 15

Figure 6

gl NNWSI PROJECT NAD-043Li& TRAINING ATTENDANCE RECORD 7187

Title

Conoucted E__

Lengsn of Training

Date

Descrnouon of Training tor attacn a cocy. an outline or an amstrac__

List of Additional Attachnents (if any

Record of Attenoance (use black ink)

. NAME SIGNATURE ORGNAZATION SSN

1.

2.3.4.

5.6.7.

S.9.

10.

11.

12.

13.

14.

15.

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DISTRIBUTION LIST FOR THE WASTE MANAGEMENT PROJECT OFFICEQUALITY ASSURANCE PROGRAM PLAN AND QUALITY MANAGEMENT PROCEDU RES, WMPO/88-1

COPY #

23456781113141517182223323334363840424548495152535455565758596162646768697071727476777879

RECIPIENT

M. B. BLANCHARDJAMES BlAYLOCKJIM HINESVERN WITHERHILLS. H. KLEINM. P. KUNICHSTEPHEN METTAFLORENCIO RAMIREZQUALITY ASSURANCE DIVISIONL. P. SKCUSENDALE HEDGESL. B. IBEC. P. GERTZP. T. PRESTHOLTJIM BLANTONJ. A. JARDINEJ. W. ESTELLAE. H. OAKESF. J. RUTHJ. A. ULSETHF. D. PETERSE. L. WILMOTU. S. CLAINTOND. E. LIVINGSTONW. R. DIXOND. H. IRBYM. D. VALENTINET. P. ZVADAJ. K. ROBSON0. D. SMITHSOOT ADAMSC. U. SPARKMANW. E. NARROWSROBERT KLEMENSC. M. THOMPSONRESOURCE CENTERD. B. JORGENSONP. J. KANNOSKIJ. H. FIOREH. B. CAIDELLS. H. LEEDOMD. C. DOBSONT. L. PANEJ. J. BROGANW. T. HUGHESN. A. MORLEYJ. L. KINGJIM KENNEDY

ORGANIZATION

WmOWMPODOE/LBQDOE/ATSOSAICDOE/QADSAICDOE/SFDOE/%XD

WESTONWmNRC/NVNRCSAICSAICSAICSAICSAICSAICWm

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I DOCUMENT TRANSMITTAL RECORD N-GA-C2.211/87I -dnwftmlwr� � �

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PLEASE SIGN AND RETURN BY

TO Name SEE DISTRIBE"

9/21/88 Transmittal Date 9/7/88

Organization SEE DIST.TION LIST

Fr.M Pame Document Control _ _Orcanzaton SAIC

document Title WMPO QUALITY ASSURANCE PROGRAM PLAN. WMPO/88-1 Copy No. SEE DIST.

ADD CELE-.E. OR REPLACE AS DIRECTED:

REMOVE - QMF Table of Contents dated 8/8/88.

INSERT - QMP Table of Contents dated 9/2/88.

REMOVE - QMP-02-01, Indoctrination and Training, Rev. 0,(10 pages) dated 12/10/84, from the front ofsection 2 in the WMPO QAPP Manual.

INSERT - QMP-02-01, Qualification, Proficiency, Indoctrination,and Training of Waste Management Project Office Personnel,Rev. 1, (15 pages) dated 9/2/88, at the front of section2 in the WMPO QAPP Manual.

Please sign to indicate that the above instructions have beencomplied with and return transmittal to the address below:

Signature ___ Date

Comments

1uW4 TOScience Applications Internaioasl CorporationInformzion Masagmont Division101 Convention Center Drive, Suite 407Mail Steo 617Las Vegas, NV 89109

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0WMPO Quality Management Procedures (QMPs'

Table of Contents

OMP No.

QMP-01-01

QMP-01-02

QMP-02-01

QMP-02-02

ICN No.

I'k

QM-02-06

Q"i-02-08

QMP-03-01

QMP-03-02

QMP-03-03

QMP-03-04

QMP-03-06

QMP-04-01

MN-05-01

QM-05-02

QMP-05-03

QM-06-02

OMP Title Ri

WMPO Organization

Stop Work

Qualification, Proficiency, Indoctrin-ation, and Training of Waste ManagementProject Personnel

Qualification of Quality AssuranceAudit Personnel

Assignment of QA Levels In

Technical Assessment Review

Peer Review

Scientific Investigation Control In

Use and Control of Computer Programs

Software Development and Maintenance

Verification and Validation ofComputer Programs

Procurement Document Control

Preparation and Control of QualityManagement Procedures

Preparation and Control of BranchTechnical Procedures

Preparation and Control of the NNWSIProject QAP and the 1MMO QAPP

Document Control Ir

evision No.

1

Preparation

0

0

Preparation

To beDeveloped

To beDeveloped

To beDeveloped

0

1

0

0

i Preparation

1

0

1

1iDate: September 2, 1988

I

Page 2 of 2

QMP-06-03

QN-07-03

QOMP-07-04

1&2 Document Review/Acceptance/Approval

Control of Purchased Items and Service

Supplier Surveys

QM-15-01

QOMP-15-02

QM-16-01

OMP-16-02

QM-16-03

QMP-17-01

QMP-18-01

Control of Nonconformances

Unusual Occurrences

Corrective Action

Trend Analysis

Standard Deficiency Reporting System

QA Records

Audit System for the Waste ManagementProject Office

Surveillances

1

es 0

To beDeveloped

1

In Preparation

0

2

0

In Preparation

2

1QMP-18-02

Date: September 2, 1988

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