taklimat wakil pengurusan (wp) mesyuarat semakan...
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TAKLIMAT WAKIL PENGURUSAN (WP)MESYUARAT SEMAKAN PENGURUSAN PERPUSTAKAAN UTM
BIL.2/2019
Tarikh : 16 Julai 2019 (Selasa)Masa : 9 PagiTempat : Perpustakaan UTM(Bangunan PSZ)
UTM Johor Bahru
PENGHARGAAN & TERIMA KASIH
Nama Tarikh Portfolio Perkara
Noraini Yahya 30 Jun 2019- Pengerusi SPP
-Juruaudit DalamBersara Wajib
Mohd Syafiq Firdaus Mohd Nazir 1 Julai 2019 Document ControllerBerpindah ke
Jabatan Lain
Mona Liza Ngadenan 1 Jun 2019AJK Kualiti (Dokumen) -
PRZS
Berpindah ke
Jabatan Lain
PERLANTIKAN BAHARU
Tahniah!
Nama Jawatan Tarikh Portfolio
Haslina Othman Timbalan Ketua
Pustakawan (Galerium)
1 Jun 2019 Penyelaras KIK/BPT
Norsyuhada Shafie Pustakawan 1 Julai 2019 Document Controller
Haslinda Sabari Pustakawan Kanan 1 Julai 2019 Juruaudit Dalam
*Nurrull Huda Abdul Wahid Pustakawan Kanan 1 Julai 2019 Juruaudit Dalam
Norila Joyos Pembantu Tadbir (P/O) 2 Jun 2019 AJK Kualiti
(Dokumen) - PRZS
Nota: * Perlantikan dibatalkan – Tidak hadir kursus Audit Dalam
SETIAUSAHA
SALINA
SHAMSHURI
PENGARAH KUALITI
KETUA PUSTAKAWAN
WAKIL PENGURUSAN
TKP(PK)
AUDIT DALAM
KETUA JURUAUDIT
TKP(PP)
JAWATANKUASA KUALITI
PUTM JB
- JUNAIDAH ABDULLAH
- SYAHRANAH A. RAQI
- NORSYUHADA SHAFIE (DC)
- SAPIAH ABD RAHMAN
- NORLIA JOYOSPUTM JB
- KAMARIAH MOHAMED JONG
- HASLINA NASIR
- MOHD NASIR IBRAHIM
- ZAFARINA DOL
- KHAIRULBAHIYAH YAAKUB
- MOHD FUAD MOHD YUSOF
- JUNAIDAH ABDULLAH
- MD. RAZIB KARNO
- SALINA SHAMSHURI
- HASLINDA SABARI
PUTM KL
- SARASYIMA MD SALLEH
- NIK MASRIZA ZAKARIA
- NURULL HUDA ABDUL WAHID
PROGRAM KUALITI
CARTA ORGANISASI
SISTEM PENGURUSAN KUALITI PERPUSTAKAAN UTM
GO
TKP(PRZS)
5S
KPSK
SETIAUSAHA
ZAFARINA DOL
L
- KHAIRUN NADRAH KHALID
- SITI AZNUR MOHD SALLEH
SPP
KPMPS
SETIAUSAHA
NORASHIKIN
JOHARI
LATIHAN
- HAMIZAH SUMIN
- ABAS RAHMAT
- KHAIRUN NADZRAH BINTI
KHALID
AUDIT
- NABILA JAMIL
- JUNAIDAH ABDULLAH
- SARASYIMA MD SALLEH
DOKUMENTASI
- SITI NISRIN MOHD ANIS
- NAZRINDA A SAMAH
- NURRULL HUDA ABDUL
WAHID
PROMOSI
- SYAZWANI SYAMIMI MAT
PAUZI
- NORHAFISAH ZAKARIA
ZON
- BTK – MOHAMAD SYAFIQ SALAMAT
- BPK – NORAZILA SAFRI
- BPMP – NORSYUHADA SHAFIE
- BPSK – HASLINA HUSSIN
- BG – NOR HAFIZA DAUD KAIYIN
- BM – MOHD FUAD MOHAMED YUSOF
- BA – YUSRUL HISHAM MOHD YUSOF
BPMPS – NAZRINDA A SAMAH
- BPMPS – ZUL IZUAN HANAPIAH
- BRM – JUNAIDAH ABDULLAH
- PSZKL - NOOR AYESHA MOHD EZANEE
PROMOSI
- ZURINA ROSMANI
LATIHAN
- LIZA PORIJO
- FAHIEZAN MD.
ZAN
AUDIT
- MUZAIMAH MOHD
YUNUS YUNUS
- HALIZA ZAINAL
PENYELARAS AKTIVITI (PSZ)
MOHD NASIR IBRAHIM
PENYELARAS AKTIVITI (PRZS)
NOOREFFENDY HAMZAH
PUTM KL
Kemaskini: 1 Julai 2019
KIK/BPT
TKP(G)
MESYUARAT PERPUSTAKAAN UTM 2019
MESYUARATINDUK BAHAGIAN
BIL.1 BIL.2 BIL.3 BIL.4 BIL.1 BIL.2
Mesyuarat JKTS
Perpustakaan & Sumber
Pendidikan
13/2/2019 7/4/2019 7/7/2019 6/10/2019
Mesyuarat Semakan
Pengurusan
19/3/2019 16/7/2019 PP- 5/3/2019
PK- 5/3/2019
PRZS - 20/2/2019
PSZKL - 4/3/2019
PP-10/7/2019
PK- 8/7/2019
PRZS-14/7/2019
PSZKL-15/7/2019
Mesyuarat Jawatankuasa
Eksekutif Perpustakaan
UTM
16/2/2019 24/6/2019 18/9/2019 4/12/2019
Mesyuarat Audit MS ISO
9001:2015
Audit Dalam
Pembukaan -
21/7/2019
Penutup –
6/8/2019
Audit Sirim
Pembukaan
- 24/9/2019
Penutup –
25/9/2019
36 PROSEDUR
7 WP
1 MANUAL KUALITI
6 PROSEDUR MENDIRI
29 PROSES
- 17 PSZJB
- 4 PRZS
- 8 PSZKL
2 PROSEDUR BERGABUNG
(PSZ & PRZS)
Prosedur Pengurusan Fasiliti(AKT(PB)/7.1.3)
Prosedur PengendalianMaklumbalas Perkhidmatan
Perpustakaan (AKT(MP)/8.2.1)
DOKUMENTASI MS ISO 9001:2015 PERPUSTAKAAN UTM 2019
KEMASKINI PROSEDUR
BIL. PERKARA TINDAKAN
1. 2.0 SKOPPindaan kepada pernyataan lama :
`Prosedur ini juga mengambil kira pengurusan risikoyang terlibat di dalam proses kerja berkenaan sepertidi Dashboard Pengurusan Risiko dilampiran’
Dipinda kepada:
`Prosedur ini juga mengambil kira pengurusan risiko yang terlibat di dalam proses kerja berkenaan seperti di Dashboard Pengurusan Risiko’
2. 7.0 REKOD KUALITI Tambahan maklumat dalam senarai rekod kualiti:
Fail Sistem Pengurusan Kualiti MS ISO 9001:2015 Perpustakaan UTM – Pengurusan Risiko.Lokasi : Jawatankuasa Kualiti
3. DASHBOARD PENGURUSAN KUALITI 1. Dikeluarkan dari prosedur.2. Disimpan dalam satu fail induk untuk rujukan_JK Kualiti3. Salinan untuk rujukan di peringkat Bahagian
BENGKEL PENGURUSAN RISIKO
17-18 JUN 2019 (PUTM JB) – Ketua Juruaudit & Wakil Pengurusan1JULAI 2019 (PUTM KL) – Wakil Pengurusan
Peserta: Pemilik Proses
Pengenalan Kepada Risk Management
Dashboard
Penggunaan Risk Management
Dashboard Baharu
Semakan Semula Risk Management
Dashboard Mengikut Prosedur
Penilaian Risiko Mengikut Prosedur
Kemaskini Prosedur
LAPORAN STATUS TINDAKAN SUSULAN AUDIT PEMATUHAN (SURVEILLANCE) SIRIM
MS ISO 9001:201513-14 November 2018 (Selasa-Rabu)
CLAUSE ISU TINDAKAN STATUS
6.1.2
Actions To Address Risks And
Opportunities
The Organisation has yet to evaluate the
effectiveness of the actions identified/taken
as listed in their Risk Management
Dashboard
Risks which has been established mostly at
core processes/procedures, however, risks
at macro level align with the strategic
planning of the Organisation has yet to be
established.
Penilaian dan semakan semula
pengurusan risiko proses telah
dibuat semasa Bengkel
pengurusan risiko pada 17-18
Jun 2019.
Dashboard Risiko korporat
Perpustakaan UTM telah
dibangunkan pada 25 Jun 2019
Tutup
9.3.2
Management review input
Inputs as required by clause 9.3.2 (b)
changes to internal and external issues,
9.3.2 ( e ) effectiveness of actions taken to
address risks and opportunities has yet to
be reported clearly in the meeting.
Laporan keberkesanan tindakan
risiko proses akan dibentangkan
dalam Mesyuarat Semakan
Pengurusan Perpustakaan UTM
mengikut keperluan.
Tutup
OPPORTUNITIES FOR IMPROVEMENT (OFI)
CLAUSE ISU TINDAKAN STATUS
7.1.4
Infrastructure
Perpustakaan Zarith Sofiah – Main
entrance (sliding door) found not in
working order since 2017.
Timbalan Ketua Perpustakaan PRZS telah
menghantar surat rasmi kepada Pengarah
PHB bertarikh 10 Disember 2018 (Ruj.
UTM.J.04.08/11.17/4(51) berkaitan auto
sliding untuk tindakan sewajarnya bagi
memastikan keselamatan bangunan
PRZS terjamin.
Tutup
9/5/2019
8.5.4
Preservation
Rh (relative humidity) readings in
Bilik Thesis found exceeding the
acceptable limit ( 50-55 Rh) since
January 2018 till day of audit.
6 dehumidifier machines was set up to
running concurrently 24 hours by 7 days
as prevention measure to control the
humidity 2 other machines will be in as
standby unit. The humidity and
temperature reading will be monitored and
noted for 3 months starting 15th November
2018 until 15th February 2019. The date
will be summarized and analysed into a
report.
Tutup
18/3/2019
OPPORTUNITIES FOR IMPROVEMENT (OFI)
CLAUSE ISU TINDAKAN STATUS
7.1.4
Environment for the operation
of processes
Noted that the air conditioning system at
the 2 and 3 floor of the library was not
effective and there were numerous
complaints from students. The course of
action to address this issue could be
demonstrated.
Laporan kerosakan telah dibuat ke
Pejabat Harta Bina (PHB) melalui
beberapa siri laporan (rujuk lampiran
1).
Maklumbalas dari PHB berkaitan kerja-
kerja pembaikan juga telah direkodkan
(rujuk lampiran 2).
Masalah kerosakan ‘aircond’ telah
selesai diambil tindakan pada 17
Disember 2018.
Tutup
8.5.1
Control of production and
service provision
1. Students are allowed to borrow books
for a specified period of time. In the
event students fail to return the books
reminders are issued through LESTARI
and subsequently notification is issued
manually. Noted that after several
reminders and notifications the book is
still overdue and since only copy
available in the library, the next course of
action could be specified.
Jangka Pendek
- Membuat pesanan naskhah
tambahan bagi judul buku berkaitan
mengikut keperluan.
Jangka Panjang
- Perpustakaan UTM sedang melihat
semula keberkesanan tindakan yang
akan diambil bagi pelajar yang
meninggalkan UTM tanpa sebarang
notis (kes terpencil)
Tutup
Julai
2020
OPPORTUNITIES FOR IMPROVEMENT (OFI)
CLAUSE ISU TINDAKAN STATUS
2. The last stock take was carried out in 2016
and the number books sighted was 63,594
compared to 82,940 as recorded in LMS
and interms percentage there was a
difference of 23 percent and interms value
based on RM200.00 per book it amounts to
RM3.8 million. Improvement action plan to
address above issue could be
demonstrated.
Jangka Pendek
- Mendapatkan naskah salinan melalui
perkhidmatan Inter Library Loan (ILL) dari
Perpustakaan UTM Cawangan atau
Perpustakaan Institusi Pengajian Tingga
Awam.
Jangka Panjang
- Mengadakan perbincangan dengan pihak
Bahagian Automasi Perpustakaan UTM
bagi penyediaan senarai yang lebih tepat.
- Pelaksanaan Stock take akan dibuat
secara berperingkat-peringkat.
Tutup
22/7/2019
Julai
2020
OPPORTUNITIES FOR IMPROVEMENT (OFI)
CLAUSE ISU TINDAKAN STATUS
3. Noted that new books are installed with
book strip for security reasons.
However verification of the functionality
of the strip prior to shelving could be
considered.
3. Buku yang diterima daripada Unit
Katalog akan disemak ke mesin
desentizer sebelum disusun di rak.
Proses ini akan ditambah dalam
prosedur. Tarikh jangkaan selesai
Julai 2019.
Tutup
8.5.4
Preservation
Noted that some of the reference materials
are maintained in compact disks. The
preservation of the these materials under
controlled environment namely at specified
temperature and relative humidity could be
demonstrated.
Laporan kerosakan telah dibuat
kepada Pejabat Harta Bina UTM KL
pada 17 November 2017. Penghawa
dingin telah berfungsi semula dalam
keadaan yang baik pada 17 Disember
2018.
Tutup
OPPORTUNITIES FOR IMPROVEMENT (OFI)