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National Staff Training: Current Trends & Issues April 2015 CICOM BRAINS Inc.

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National  Staff  Training:Current  Trends  &  Issues  

April  2015  CICOM  BRAINS  Inc.  

© CICOM BRAINS Inc.2

Current  Trends

Increased  number  of  trainings

Closely  connected  withJapan  head  office

Effectiveness  &  Practicality

Increasing   inquiries   from  many   industries   and   companies   of  all  sizes.

More  Japan  head  offices  in  charge  of  overseas  training,  due  to  limited   number   of   local   training   staff   or   training   being  controlled  by  head  office.

Greater   focus  on  dealing  with  current  organizational   issues  /  problems  and  developing  the  next  generation  of  leaders.

Leadership Soft   skills   such   as   leadership   and   management   know-‐‑‒how  have  become  more  popular.

© CICOM BRAINS Inc.3

1.Content•   Multi-‐‑‒lingual

2.Purpose• Is  it  a  reward  trip?  Acquisition  of  business  knowledge?  Opportunity  to  network  with  other  global  colleagues?  Or  some  combination  of  the  three?

3.Participants

•   Mixed  levels  of  participants  in  terms  of  business  knowledge  &  experience

4.Logistics

•   Costly  &  time-‐‑‒consuming  to  arrange  transportation  and  accommodation

5.Feedback•   Participantsʼ’  response  and  feedback  may  vary  greatly    

Challenges

© CICOM BRAINS Inc.4

Measures1.Content •  Choose  language  based  on  training  content  ⇒  e.g.  native  language  for  communication  skills  training

2.Purpose

•   Who  should  be  going?  What  should  be  the  outcome  /  objective  of  the  training?

3.  Participants •   Adjust  the  training  content  ⇒  add  pre-‐‑‒course  learning  material  (i.e.̶—online  video)                      ⇒  use  in-‐‑‒house  or  real  cases  for  class  discussion 4.  Logistics•   Make  use  of  different  learning  tools  ⇒  use  video  content  or  web  tools  to  increase  efficiency

5.  Feedback•  Increase  PICʼ’s  knowledge  of  intercultural  contents  ⇒  adjust  the  training  contents  by    researching  participantsʼ’  cultural  tendencies  &  preferences

© CICOM BRAINS Inc.

Clarify  &  Share  the  Training  Objectives

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Who  should  be  offered  the  training?•  By  position•  By  profession

What  is  the  training  objective?•  Learn  new  knowledge  &  skills•  Assess  managersʼ’  potential•  Enhance  employee  retention

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Case  Studies

© CICOM BRAINS Inc.7

Global  business  management  

Management  of  SBU  Global  Business-‐‑‒  Business  Model  Creation-‐‑‒  Global  Level  New  Business-‐‑‒  Global  SBU  Investment  Decision  Making  

Expanding  into  regional  markets

Management  of  Regional  Business-‐‑‒  Regional  Strategy,  Investment-‐‑‒  Regional  Strategic  Team  Management-‐‑‒  Global  Human  Resource  Development

Creating  new  business  &  expanding  existing  

business

Leadership  in  Planning  &  Creating  New  Business  -‐‑‒  Strategic  New  Business  Planning-‐‑‒  Effective  Leadership-‐‑‒  Strategic  Investment  Plan

Existing  business  management

Management  of  Existing  Business  -‐‑‒  P/L  Management-‐‑‒  Labor  Management,  H/R  Management-‐‑‒  Compliance  

1st  STEP-‐‑‒UPØ  Problem  SolvingØ  Strategic  Thinking,  Leadership,  Accounting,  Market  Analysis,  Business  Simulation

2nd    STEP-‐‑‒UP

Ø  Problem  SolvingØ  Innovation  Strategy  Ø  Organization  Management,  Negotiation

3rd    STEP-‐‑‒UPØ  New  Business  Model  CreationØ  Strategic  Investment  &  Finance  (M&A,  Project  Finance),  Creating  New  Markets,  Global  Business  Strategy,  Global  Organizational  Management

Regional  Leader  Development  Program

© CICOM BRAINS Inc.8

Strategic  Thinking•  Business  Environment  Analysis

•  Business  Strategy•  Task  Analysis  •  Decision  Making

 

Day  1  

Basics  of  Finance  &  Accounting

Day  2

Cross-‐‑‒cultural  Understanding•  Understanding  Japanese  Culture  /  Communication  Style

•  Leadership•  Team  Management•  Coaching

Day  3

Presentation  SkillsGroup  workFinal  Presentation

Day  4

Group  work

Ø  Complete  E-‐‑‒Learning  Finance  &  Accounting  courseØ  Think  of  a  work-‐‑‒related  issue  that  you  can  share  with  other  participants  

Pre-‐‑‒training  Assignment

Ø  Focus  on  management  issues,  task  analysis  and  business  strategy.  Participants  then  apply  what  theyʼ’ve  learned  in  a  group  presentation.

Ø  Output=  Final  presentation:  Analyze  a  work-‐‑‒related  issue  or  problem  and  develop  a  recommendation  that  ties  in  with  the  overall  corporate  strategy.

Ø  Program  language:  Japanese  or  English

Program  Features

Basic  Management  Knowledge  for  New  Managers

Group  work

© CICOM BRAINS Inc.9

Session  1Day  1 Day  2 Day  3

AM Strategic  Management Leadership Action  Learning

PM Strategic  Management Leadership Action  Learning

Session  2Day  1 Day  2

AM Leadership  Workshop Action  Learning

PM Leadership  Commitment   Action  Learning

Session  3Day  1 Day  2

AM Presentation  Skills Presentation  Rehearsal

PM Action  LearningPresentation

Summary

Coaching  for  Leadership  Personality  Assessment

Action  Learning

Action  Learning

Objectives:Ø  See  your  business  from  a  global  perspective  instead  of  focusing  on  one  department  or  regionØ  Propose  a  new  regional  or  head  office  strategyØ  Identify  leadership  gaps  and  ways  to  address  them

Develop  Managers  to  be  Future  Leaders

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About  CICOM  BRAINS  Inc.

© CICOM BRAINS Inc.

Our  Strengths

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Experience

Network

Flexibility  

With  20  years  global  human  resource  development  experience,  CICOM  BRAINS  understands  our  client  needs.

CICOM  BRAINS  has  offices  in  China,  Singapore  and  Thailand,  as  well  as  partners  throughout   the   world   who   can   coordinate   and   implement   programs   in   local  languages  which  are  delivered  by  local  lecturers.

•  Customized  training  content  such  as  job  related  exercises,  corresponding  to  the  level  and  interests  of  participants

•  Flexible   combination   of   contents   including   field   research,   project-‐‑‒based  assignments,  &  assessments

© CICOM BRAINS Inc.

Experience

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Established  in  1996  as  the  first  school  (now  CICOM-‐‑‒GLP)  in  Japan  to  offer  MBA  contents  in  English,  CICOM  BRAINS  accumulated  know-‐‑‒how  in  the  following  fields:

・Management  Development  Business  Strategy,  Problem  Solving,  Finance,  Marketing,  Organizational  Management,  &  General  Management  Skills

・Human  Resource  Development  to  Support  Overseas  Business  Inter-‐‑‒cultural  Management,  Business  Communication  Skills  in  English  ・National  Staff  Training  for  Overseas  Subsidiaries  Managerial  Problem  Solving,  Leadership  Programs  for  Executives・Hands-‐‑‒on  programs  for  India,  Indonesia,  China  and  Other  Emerging  Countries  Leadership  Development  &  Market  Analysis

Supporting  the  globalization  and  growth  of  "people  and  organizations"  for  20  years  

© CICOM BRAINS Inc.13

Asian  NetworkPrograms  conducted  in  local  language  &  delivered  by  local  lecturers

,

© CICOM BRAINS Inc.

Linked  Topics

Flexibility  

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Local  Language

Customized  Exercises  &  Cases

Consideration  of  Cultural  Elements

Customization Solutions

E-‐‑‒learning

ClassroomProject-‐‑‒based

OverseasExperience Tools

To  achieve  training  objectives  in  a  cross-‐‑‒cultural  environment

Assessment

For any inquiries regarding national staff training, please contact:

Tel: +81-(0)3-5294-5576 e-mail: [email protected]