bulletin 2012 june

24
of the National Concrete Burial Vault Association BULLETIN THE June 2012 “. . . let us in this solemn presence renew our pledges to aid and assist those whom they have left among us as sacred charges upon the Nation’s gratitude. . .” –– General John Logan, May, 1868 Golden Gate National Cemetery San Bruno, CA

Upload: ncbva

Post on 10-Mar-2016

220 views

Category:

Documents


0 download

DESCRIPTION

Bulletin of the National Concrete Burial Vault Association

TRANSCRIPT

Page 1: Bulletin 2012 June

of the National Concrete Burial Vault Association

B U L L E T I NTHE

June 2012

“. . . let us in this solemn presence renew our pledges to aid and assist those whom they have left among us as sacred charges upon the Nation’s gratitude. . .” –– General John Logan, May, 1868

Golden Gate National CemeterySan Bruno, CA

Page 2: Bulletin 2012 June

2 NCBVA.ORG l June 2012

Page 3: Bulletin 2012 June

June 2012 l NCBVA.ORG 3

National Concrete Burial Vault Association, Inc.

P.O. Box 917525Longwood, Florida 32791

http://www.ncbva.org

PresidentHubert McQuestion

Lake Shore Burial Vault Co.Brookfield, WI

President-Elect Michael Crummitt

Crummitt & Son Vault Co.Martins Ferry, OH

Secretary/TreasurerJerry Russell

Southern Ohio Vault Co.Portsmouth, OH

Immediate Past PresidentStephen Hatfield

Hicks Industries, Inc.Mulberry, FL

Directors

Mark BatesThe Norwalk Vault Company

Bridgeport, CT

Ed BrunsBruns-Norwalk Vault Co.

St. Louis, MO

Steve HandleyHandley Precast Systems, Inc.

Glendale, AZ

Dave LongEagle Burial Vault Association

Joliet, IL

Curt ShannonSI Funeral Services

Ennis, TX

Blake SwinfordTrigard Vaults / Greenwood Plastics

Danville, IL

Greg TilleyIdeal Burial Vault Co., Inc.

Depew, NY

Steve VincentDoric Products, Inc.

Marshall, IL

Dennis WelzenbachWilbert Funeral Services

Broadview, IL

Executive DirectorThomas A. Monahan, CAE

Certified Association Management Co.Longwood, FL

Legal CounselJ. Scott Calkins, Esq.

On the Cover. . .

Memorialization’s Keyas Grateful NationHonors Its Fallen “...gather around their sacred remains and garland the passionless mounds above them with choicest flowers of springtime....let us in this solemn presence renew our pledges to aid and assist those whom they have left among us as sacred charges upon the Nation’s gratitude,––the soldier’s and sailor’s widow and orphan.” ––General John Logan, General Order No. 11, May 1868

As this issue of The Bulletin goes to print, communities across the nation are pre-paring to observe Memorial Day with special ceremonies, many of which will be held in local and national cemeteries.

Historians trace the holiday’s origin back to the American Civil War. Formerly known as Decoration Day, there is evidence that Southern ladies’ organizations and school children gathered fresh flowers, abundant in springtime, to decorate the graves of fallen soldiers. Due to the sheer number of dead soldiers, burial and memorialization became very important following the war.

North and South did not agree on much in those days and the day to remember their late soldiers was one of them. More than two dozen cities and towns claimed to be the birthplace of Memorial Day and observances were held in some locations as early as April and in others at various times during the months of May and June. But a grow-ing movement and the general human need to honor our dead culminated in an official proclamation by General John Logan, national commander of the Grand Army of the Republic, the veteran’s organization for Union Civil War soldiers. In his General Order

-ers or otherwise decorating the graves of comrades who died in defense of the country during the late rebellion.” Even then, North and South carried on separate traditions for many years.

World War I made Memorial/Decoration Day a truly national holiday. That was when observances began to memorialize and honor all Americans who have died in all wars.

of federal holidays, including Memorial Day, were scheduled so as to create a three-

Monday in May. The long weekend, with time off from school and work, gave rise to mini-vacations and the last weekend in May also developed as the kickoff of summer. This somewhat obscured the holiday, diminishing the real purpose of Memorial Day.

Because it’s important that we not forget those who have died in service to our na-

a sort of observance within a holiday. This statute calls for all Americans to pause at 3 p.m. on Memorial Day for a minute to ponder the holiday’s true meaning. Another tradi-tion is to fly the flag of the United States at half-staff from dawn until noon local time. Volunteers, veterans and civic organizations and scouting groups now traditionally place American flags on each grave site at national cemeteries.

Page 4: Bulletin 2012 June

4 NCBVA.ORG l June 2012

Rostine Manufacturing & Supply, Inc.

P.O. Box 8192 | 4227 W. Church

1-800-397-9114Fax 417-864-6596

www.castomagic.com

Help$ cut your labor costs Make$ your concrete look better

Meet$ all EPA and state VOC limits

A Complete Line of Form Release Agents

TABLE OF CONTENTSMemorialization’s KeyAs Grateful NationHonors Its Fallen.......................... 3

NCBVA Requests ExemptionFrom Crane Rule ......................... 6Letter to OSHA

Heavy Rains BringPlastic Vaults to SurfaceIn Kansas Cemetery.................... 8

Beyond Business ––A Sense of Community ............ 12Rex Vault & Mausoleum Service

Business Strategies& Positive Habits........................ 14

Membership Application ............ 18

NCBVA Certified Plants............. 19

Our AdvertisersAmerican Cemetery Supplies, Inc. .... 7Accurate Wire & Strip Forming ........ 10Axis Corporation.............................. 21Crescent Bronze Powder Co.............. 9D & C Supply Co., Inc...................... 16Doric, Inc............................................ 9Edgmont Metallic Pigment Co.......... 16Holland Supply Inc........................... 11Long Machine Co............................. 17Nycon .............................................. 15Rostine Manufacturing & Supply ....... 4RoMix, Inc.......................................... 8Trigard................................................ 5

Page 5: Bulletin 2012 June

June 2012 l NCBVA.ORG 5

Page 6: Bulletin 2012 June

6 NCBVA.ORG l June 2012

The Honorable Dr. David Michaels, MPHAssistant Secretary of Labor

Dear Dr. Michaels:

Two Major Adverse Impacts of Rule Compliance:1. Small Businesses Are Being Jeopardized

-

-

-

Sincerely,

In addition to offering training courses to help burial vault manufacturers and their employees comply with OSHA’s new Crane Standard, NCBVA has been gathering infor-mation from industry experts and counsel to determine what other action should be taken to assist industry.

During a May teleconference, the NCBVA Board voted to officially request an exemption from the Crane Standard for the burial vault industry, on the basis that installation of a concrete burial vault is not construction, and that a cemetery is not a construction site.

The letter, signed by Executive Director Thomas A. Monahan, appears here in its entirety.

Background on the Crane RuleOSHA’s new standard on cranes and derricks

that goes back to 1971. The new rule was published in the Federal Register on August

-diately, while others have delayed effective dates ranging from one to four years.

Crane operators, signalers and rig-gers for mobile cranes were required to be “OSHA-qualified” by November 8, 2010.A qualified crane operator signaler or rigger must pass an OSHA-approved oral or written test and a thorough practical test. Fines for

Crane operators are required to be qualified now, but they must be certifiedby November 14, 2014.

What Can You DoTo Help Sway Opinion?Now that the NCBVA Board has taken the initiative on behalf of the industry to chal-lenge the Crane Standard, consider using the association’s letter to pattern one of your own. Use your company letterhead and write to your Congressmen. Numbers speak, and a few postage stamps and the time it takes to do this might be a good investment.

NCBVA Requests Exemption from Crane Rule

Page 7: Bulletin 2012 June

June 2012 l NCBVA.ORG 7

Phone: 800-515-0400 Fax: 757-488-1589 www.acsupplies.com

Casket & Vault

Lowering

Devices

Chairs

Roller Bars

Casket Stands

Drapes

Tarps

Skid & Grave

Boards

Cocoa Matting

Vault Emblems

Vault Hardware

Monument

Yoke & Slings

And Much More !

For all of your Burial Vault, and Cremation Supplies

American Cemetery

Supplies

Price, quality, satisfaction, and service

Page 8: Bulletin 2012 June

8 NCBVA.ORG l June 2012

By Allen SmithStaff WriterThe four inches of rainfall that has fallen on Independence since Sunday caused two burial vaults made of Durastone, a type of plastic, recently put in the ground at Mount Hope Cemetery to float to the top and break through the ground Tuesday afternoon.

City officials, along with funeral home representatives were busy Wednesday after-noon removing the vaults from the cemetery to the funeral home while the water in the graves subsides.

Independence City Manager Micky Webb said Tuesday afternoon there are six of the non-concrete burial vaults currently in the ground at the cemetery, but the city plans to present an ordinance prohibiting them in the future.

Webb said cemetery sexton Jim Bennett advised against burying the Durastone burial vaults in the cemetery.

in the ground for fear they would float when we got a heavy rainfall,” Webb said.

Heavy Rains Bring Burial Vaults to Surface In Two Plots at Mount Hope

Editor’s note:

has reported that this

seen this happen in other cemeteries that

happened.”Larry Rodrick, former co-owner of Webb

& Rodrick Funeral Home, said he has never heard of burial vaults floating at the local cemetery.

or heard of it happening at Mount Hope Cemetery,” Rodrick said today.

The two vaults that rose to the top were located on the Penn Avenue side of the cemetery across the street from the Social Security Administration office.

Funeral home officials said the families of the deceased whose vaults floated and were removed Wednesday were informed of the situation, and understood things like this can happen.

One of the vaults was placed in the ground about a week ago, while the other was buried approximately six or eight weeks ago.

The following news article, written by Allen Smith, was published on March 22, 2012 in the Independence Daily Reporter, Independence, Kansas. It is reprinted here in its entirety with the publisher’s permission. City Manager Webb was unavailable to NCBVA staff for comment.

Page 9: Bulletin 2012 June

June 2012 l NCBVA.ORG 9

VaultMaster™ paints.The quality you demand,the speed you need.

VaultMaster paints provide consistently beautiful finishes,job after job. And our new, improved water-based quickdry formula covers in one coat, saving you time andlabor costs.

MetallicsWhite and Black

Also available:GlitterMetallic Powders and PastesBronzing Liquids, Spray Cans

See for yourself. Call or write for our updated ColorCard or samples. 1-800-445-6810

3321 County Road A Oshkosh, WI 54901Fax: 920-231-8085 www.crescentbronze.us

Four New ColorsRose Pink, Veteran Blue,

Dark Bronze & Light Bronze

Materials Help Promote Concrete Burial VaultsNCBVA members have been discovering that the marketing mate-rials created several years ago by the Marketing Committee are a valuable resource in helping to explain the benefits of lined concrete burial vaults. Materials include a color brochure and a DVD titled,

can be used at seminars, civic meetings, or offered to funeral direc-tors and cemetery sales personnel as a valuable sales aid.

If you would like to take advantage of these consumer-oriented materials, call 888-88-NCBVA or e-mail Bulletin Editor Jan Monahan ([email protected]).

The ad (as shown below) visually highlights the protective qualities of the concrete burial vault, along with the recipe for its production. The copy is short and straightforward. Marketing-wise burial vault

companies are using

funeral directors, fami-lies and cemeteries. For only $15 NCBVA staff will provide you with a printable copy of the ad (in electronic PDF format) with your company information or personalized mes-sage.

For additional in-formation you can also call 888-88-NCBVA.

Na-ture friend-ly -adjective 1. having minimal impact on the natural environment; also, using as well as

maintaining natural materials; also called [environmentally friendly] You don’t have to choose... ECO-FRIENDLY

40% GRAVEL36% SAND

18% CEMENT6% WATER

Reduce. Reuse. Rethink.When you think green, think a concrete burial vault. Using concrete minimizes the depletion of our natural

resources. Its ingredients come directly from readily available materials: water, aggregate (sand and

gravel or crushed stone) and cement. Cement is also composed of mineral elements that occur naturally

in the earth such as calcium, silica (sand), alumina, and iron. A vault not only is made from ingredients

from the earth, but if properly sealed, it keeps any chemicals from escaping into the earth. The sealed burial

vault also prohibits anything from entering the vault, thereby protecting the remains of your loved one.

Now that’s something to think about.

Properly Sealed

Properly Sealed

Place Your Message here!

Page 10: Bulletin 2012 June

10 NCBVA.ORG l June 2012

Wilbert Funeral Services, Inc (WFSI) has introduced a new philanthropic program to provide burial vaults and urns for first responders who have died in the line of duty.

Families of firefighters, law enforcement officers, and emergency medical personnel receive, at no charge, a Wilbert Stainless Steel Triune® burial vault when traditional burial is chosen. If cremation is chosen, Wilbert offers families a choice of four urns; if the cremains are to be buried, a Stainless Steel Triune urn vault is also provided. Each vault comes with a Wilbert Legacy Custom® personalized carapace, donated by Legacy Prints, one of WFSI’s vendor partners.

honored and humbled to provide this program to those who have sacrificed their lives in

and women who dedicate their lives to helping those in critical need are true heroes. Help-ing their families honor their loved one’s service and ultimate sacrifice is just something we felt we needed to do.”

vault and urn, but also provides, where permitted, a WilbertWay™ graveside setup. The display of the personalized carapace on the vault cover at the graveside adds to the com-memoration of the fallen hero. The final sealing and lowering of the vault is also part of the WilbertWay service.

The Funeral Professionals who provide the service to the families play a vital role in the success of the Commemorating First Responders program. For additional information contact a Wilbert licensee or visit www.wilbert.hmsbox.com/responders.

* * * Audrey Daras has been named new Creative Director for Wilbert Funeral Services, Inc.

She will play a key role in establishing and integrating WFSI’s brand strategy across all online and offline channels. She will also lead the creative direction for the company’s digital and print collateral and assist the Wilbert licensee network in the creation of brand-integrated marketing mate-rials for use by the licensees as well as funeral homes across the U.S.

-sign Awards from Graphic Design USA magazine for catalog design and DVD packaging done for Wilbert Funeral Services.

Wilbert Philanthropic ProgramHonors First Responders.

Page 11: Bulletin 2012 June

June 2012 l NCBVA.ORG 11

Guaranteed to outperform the competition!

Holland 15’ x 15’ & 15’ x 20’ Tents

Our products are designed to look and perform better, last longer, and require less maintenance costs than our competitors.

* Strongest aluminum frames in the industry.* Tent peak and corners with 4 layers of reinforcement.* Straps & hooks with 3 layers of reinforcement.

* Holland Supply manufactures a complete line of oval tops, frames and parts.* Interchangeable with Steril tops, frames and parts.

Best prices on Frigid devices. No-fray binding on our grass.Device straps in all sizes.

Holland Oval Tents

20%Disct.

Now youhave a choice.

Holland, manufacturing a complete line of graveside set-up equipment since 1962. Our commitment is to offer you “The Best Value on the Market.”

HOLLAND SUPPLY, INC.1-800-527-8818

Proud members of the NCBVA.Call for your discounted

pricing.

[email protected] 1-800-527-8818 www.hollandsupplyinc.com

Page 12: Bulletin 2012 June

12 NCBVA.ORG l June 2012

we still have room for improvement. I’d like to see us attract more manufacturing and industry, to provide more jobs.”

Mark’s message on the City of Newton’s home page (www.cityofnewtonil.com) is an enthusiastic

community, we invite you to catch the spirit, live the dream! Whether your dream is to enjoy the security

of a small town atmosphere, or take advantage of the business incentives offered in our area, Newton is the place for you!”

Mark is committed to doing things for the good of the community, and it’s

great time on the City Council,” he

making some positive changes. I’ve lived in this town all my life, and it gives me a great deal of satisfaction to drive through and see things that I’ve helped make possible.”

His Day Job:Vaults & Other ProductsFamily-owned businesses are the rule in the concrete burial vault manufacturing industry, and Mark’s day job rests squarely in Rex Vault

& Mausoleum Service, which had originally been

area of about a hundred-mile radius and produces just

As mayor of the City of Newton in south-eastern Illinois, Mark Bolander admits that holding public office––even in a small town––requires a lot of his time, but he

believes the rewards are worth it.

-munity. Although the economy is doing well here,

Newton, Illinois, the county seat of Jasper County, may only boast a population of approximately 3,000 people, but it’s a little town with a really big heart. Because of its location near two major interstates, it has good economic potential. For the past seven years it’s been guided into greater economic growth by its city council, which is presided over by a mayor who just happens to be a concrete burial vault manufacturer––and a cemetery owner, and co-founder of a not-for-profit water bottling company that gives its proceeds to various youth groups in the area.

The Bolander family includes two daughters who live in St. Louis. (L-R) Lu-cas, who’s in sales and in charge of business development at Rex Vault; Nick Joggerst, Micah’s husband; Micah, a physical therapist; Mallory, a nursing school student; and Karen and Mark.

Inside the plant, workers apply a graphic to the carapace.

Beyond Business–a sense of community

By Sylvia HeidemannNCBVA Staff Writer

Page 13: Bulletin 2012 June

June 2012 l NCBVA.ORG 13

that. Rex Vault deals directly with funeral homes as customers for burial vaults. It’s difficult to get more business when there are no new funeral homes coming on-stream and when cremation continues to grow at a steady rate. So, like many others in the industry, Mark keeps looking for ways to diversify his product line.

One of those ways is the manufacture of precast concrete storm shelters, a very appropriate product for an area that often seems to be the target of severe weather. The outer dimensions of the units, which are produced in both top-hatch and walk-in styles,

the tornado that hit Harrisburg, about a hundred miles south of us, on February 29––our phone rang non-stop for a while with inquiries about our storm shelters,”

shelters are a very active part of our business.”When it comes to excavating for installation

of the shelters, however, Mark is careful about the perceived territories of construction contractors and excavators.

contractor to get the excavating done for a shelter,”

our contractors, because they tend to get a little nervous when we come around with a backhoe. We don’t want to infringe on their territories and prefer to concentrate on providing the concrete shelter, not necessarily installing it.”

Another strong product line, considering the rural area, is septic tanks. Since May of 1982, Rex Vault has been producing and distributing Norweco Singulair wastewater treatment systems.

amount of overtime––a lot of Saturday work.”

Plant Expansion

He has no problem justifying the expansion:

family to take it over for you somewhere down the

succession-planning for my son Lucas, who is cur-rently in sales and in charge of business development. I don’t want to hand over an antiquated, run-down business to him.”

batch plant system with a decumulative scale for ag-gregate and cement batching.

consolidating concrete (SCC) and are getting a high-quality product. The system is quick in every way. It only takes 2½ minutes to turn out a yard of concrete,

in seven days. This ability helps with inventory and prevents early handling problems.”

That’s Not All;More DiversificationOne wonders how Mark Bolander finds the time to devote to his many business and community inter-ests. Since 1997, he and his wife Karen have owned

town––Westlawn Memorial Park Cemetery––that’s located directly on IL SR 33. Seven of the ten acres have been developed as a final resting place for more

garden for cremains, and a concrete pad was designed to accommodate committal tent services when ground or gravesite conditions are unsafe.

Mark and Karen both have a heart for people, especially young people. Karen works with special needs children in the school system, and Mark is co-founder of a not-for-profit water bottling company. This company applies custom labels to the bottles, which are sold as fundraisers for schools and youth groups and organizations, such as the Scouts or school athletic teams. All profits go back to support programs for the kids.

was always taught that you should try to leave things better going out than they were when you came in.” That’s a philosophy they obviously live by.

Rex Vault owns three different types of large trucks in its fleet of 19 for the different aspects of the company business. Image is important, and the trucks are well maintained and attractively painted, with the company name prominently displayed.

Storage yard in foreground; 2006 expansion (with batch plant vis-ible) in background.

Page 14: Bulletin 2012 June

14 NCBVA.ORG l June 2012

Remember Clients OftenWhen it comes to important clients––those for whom your company has provided ser-vices or those you hope to win as clients––practice being a master of detail and cour-tesy. If your company does traditional client-wooing things, such as providing business dinners and throwing parties, hosting educa-tional meetings about your firm’s products and services, consider going a step further.

Try to remember details (or even make a list) about your clients, such as their favorite sports teams, special likes/dislikes, and make them feel like you are genuinely interested in them. Send greeting cards for birthdays and anniversaries. Add a hand-written note to emphasize the personal touch.

Respond to InvitationsIf you receive an invitation to an event via e-mail or regular mail, be counted among the few people these days who actually respond to an invitation. Everyone should know that

please respond. If you are invited by phone, it is all right to say you must check your calendar and get back to the person who invited you. Then, make sure you do it.

not attend in case a better venue opens up for you. Similarly, don’t decline an invita-tion to a special event and then decide to show up. The RSVP feature allows the host to plan accordingly so that all guests are accommodated.

Remember, if you’re planning an event, you expect the same courtesy. RSVPs help you avoid ordering too much in the way of food and beverages (going over budget) or not having enough (reflecting negatively on you as the host) if unexpected guests show up. To ensure responses when hosting an event, consider asking members of your staff to make a friendly call to invitees before you have to provide guarantees for food.

Say or Write “Thank You”You (and your staff when applicable) will stand out from the crowd if you take the time to write a personal note or send a letter for any kindness rendered––whether it’s a gift, a party or a barbeque.

be extended always to business acquaintances, co-workers, and, above all, family mem-bers.

Drive CourteouslyWhen you or your staff members are behind the wheel of a company vehicle, you are advertising your company. Think of all the irritating things other drivers may do––speeding, cutting others off, hogging the passing lane, honking the horn unnecessar-ily, tailgating, playing the radio too loudly, talking on the cell phone, making threatening gestures--and don’t allow yourself or your staff to be guilty of the same offenses.

Make sure your company vehicles re-inforce your company message that you manufacture a high-quality product. Cars/trucks should be attractively painted and kept clean.

Idea: Initiate safe driving awards for employees.

Be “With” the One You’re With––And Put Your Cell Phone Away

The Bulletin,-

nology Work for You.” Technology is not inherently bad. Using electronic devices and social media (such as Facebook, Twitter, LinkedIn, etc.) can have a positive effect on business. Unfortunately, there are signs that these tools for business could possibly

important in the deathcare industry.According to mobiThinking from dot-

Mobi, a firm that provides companies with information and insight to help them take their brands mobile, there were 5.9 billion

87 percent of the world’s population. Do a personal survey: Just look around in restau-rants and notice how many individuals may be sitting together but each may be talking on a cell phone or texting, almost totally

Managing People––

Business Strategies & Positive HabitsIf you scan the news daily, browse titles in the bookstores or frequent on-line blogs or websites, you may have noticed that a number of people are currently writing about social behaviors and referring to “rudeness as the new normal.” Respect for others and their feelings, as well as common courtesy and consideration are taking a backseat to attitudes and behav-iors that are their polar opposites. Rudeness––whether unintentional or purposeful––has no place in the deathcare industry.

There’s a lot more to business etiquette than just a handshake. If there were positive habits and etiquette guidelines for the burial vault industry, they might read something like this:

Page 15: Bulletin 2012 June

June 2012 l NCBVA.ORG 15

oblivious to the other(s) in their party. Even when states have laws prohibiting it, many drivers continue to talk on cell phones or even text.

As a result of smart phone technology, modern-day society is becoming overly dependent on cell phones. Such attachment is eroding personal relationships and rules of decorum.

How can you and your staff combat what is obviously a trend in cell-phone rude-ness? Make it a point to use phones only as business tools and use them as privately as possible. Emphasize the importance of re-lationships by giving the person with whom you are sharing face-to-face company–whether he/she is a client, your co-worker, your spouse or your child––your undivided attention. That means maintaining good eye contact, actively listening, and reaffirming them and what is said.

When in the company of others, turn off your phone or silence its ring-tone. Unless you’re talking business and the person in your immediate company knows you have

to check on a quote or date for his/her conve-nience, avoid the tempta-tion to text or even look at the phone. If a call comes in while you are meeting with someone––regardless of whether

it’s business or pleasure––wait until later to check the number or message, then get back to that person as quickly as possible, in the privacy of your car or office.

Even if you’re dining alone in a restaurant, never talk on the cell phone. Likewise, cell phones have no place in church, movie the-aters or sporting events.

What Happens After HoursIs Your Business. . . ButYes, you do have a right to do what pleases you in your off-hours, but the deathcare in-dustry is a very sensitive one. Except when you are in the privacy of your own home, you must always consider where you are, what you are doing and how it may appear to others.

For example, your company has probably invested a substantial amount of money in advertising your business on the doors/sides of company vehicles. While no one should be denied the opportunity of meeting friends

your company image for any trucks or other vehicles that have your company name on them to be parked in the company parking lot rather than be seen regularly in the parking lot of Joe’s Bar.

Similarly, consider company logo shirts. Whenever you wear logo attire, you are advertising your company. You never know who may be watching and who might be offended because their idea of where you spend off-hours time might be in conflict with their concept of what a professional should do. That person could be a funeral director with whom you do business or a member of a family to whom you may some day provide services. If you or your employ-ees plan to stop off before you head home, encourage the practice of keeping a change of shirts/clothes handy so that you can freely relax and enjoy yourself with friends.

co-workers at lunch on the road or at happy hour. Avoid loud talk and vulgarity.

Where to Go for Etiquette HelpMost company owners and managers are fa-miliar with three basic strategies common to most businesses: (1) Hire intelligent people of promise and expect them to perform well. (2) If someone needs additional training, qualification or certification in a specific area in order to become more proficient, see that he/she receives it. (3) Improve the environs and safety of offices and production areas. Employees who are given the best possible environment in which to work ultimately produce at the peak of their potential.

Now you’ve been made aware of an often overlooked fourth business strategy that can give you an edge today: old-fashioned etiquette with a new twist for contemporary times. Respect for others and their feelings, as well as common courtesy and consider-ation are the proper cornerstones for true success in business.

If you feel your company manners need some brushing up, help is at your fingertips. Use your SmartPhone or personal computer to see what organizations such as Emily Post, Dale Carnegie and others in the eti-quette/protocol business have to offer in the way of books, in-house courses, DVDs and distance learning.

Editor’s note: A selection of business articles and videoclips was reviewed in tailoring etiquette advice for the burial vault manufacturer.

Page 16: Bulletin 2012 June

16 NCBVA.ORG l June 2012

Ivy Tech Student Wins Trigard Scholarship

(From L to R) Brian Miller, Ivy Tech Mortuary Science Program Chair; Linda Darby-Sempsrott, Trigard CEO; Jessee Brammer, scholarship winner; Blake Swinford, Trigard Project Manager; and Mike Hurt, Ivy Tech Mortuary Science Instructor.

science student at Ivy Tech Community College in Indianapolis, IN.

Hosted by the Darby family, the scholarship winner and her fellow students experienced many facets of the deathcare industry during a visit to Trigard. The Ivy Tech instructors were inspired by the sales tools they saw on the tour, particularly the cremation showroom. Since Trigard is firmly committed to investing in the next generation of funeral directors who will care for families across the country, the Darby family was happy to donate a cremation package wall display to the school for teaching and training.

Page 17: Bulletin 2012 June

June 2012 l NCBVA.ORG 17

Long MachineCompanyPh (828) 428-2648Fax (828) 428-8606

THE VAULT INDUSTRY’SPREMIER VAULT TRAILER

BUILT TO ACCOMMODATE YOUR NEEDSOur Standard Vault-Master Can Perform Your Entire Vault Handling Jobs.

Off Loading Vaults From TrucksSetting Vaults Straight Or Crossways DisintermentsOperating On Steep Terrain (3-Point Hydraulic Leveling)

All Our Units Can Be Built To Accommodate Oversized VaultsWe Also Offer A Fixed Boom Unit With All The Features Of Our Standard UnitA Large Selection Of Options Is Available On All Our Units

GPSGasoline-Powered, Crawling Vault

Platform, With Steering

A Positive Braking & Holding Power When Remote Switch Is Disengaged

Push-Button Movement & Steering

Hydraulic-Powered With A 5.5 Hp Honda Engine

We set the standards for vault handling equipment. We DO NOT copy anyone.We are always looking to the future.

LET US CUSTOM BUILD YOUR NEXT VAULT TRAILER

Page 18: Bulletin 2012 June

18 NCBVA.ORG l June 2012

National Concrete Burial Vault Association

APPLICATION FOR MEMBERSHIP

Key Contact____________________________________Nickname_____________

Title ______________________________________________________________

Company Name _____________________________________________________

Street Address _______________________________________________________

City _____________________ State _______________ Zip __________________

Phone ___________________________ Fax ______________________________

E-mail ____________________________________________________________

Company Web Site ___________________________________________________

Check here if you prefer to have your mail sent to your home.Home street Address _________________________________________City _____________________ State ______________ Zip ___________Home Phone _________________ Home Fax ______________________

COMPANY INFORMATION

Burial Vault Manufacturer Funeral Director

Crematory Cemetery

Doric Wilbert Eagle Trigard

Con-O-lite Other Provide Graveside Services

Metal Vaults Plastic Vaults Fiberglass Vaults

Offer sizes for Children Adults Oversize

Associate Member: Tell us in 25 words or less about your product/services

Please enroll me in NCBVA today!Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.

_________________________________________ ___________ (Signature) (Date)

Dues Schedule

Manufacturer MemberDues are based on total units sold at this location.

Please check appropriate level:

1-999 Units .........$225

.........

.........

.........

.....

Associate Member.....

Franchise Group........

Payment InformationInclude payment with this completed form. We accept Visa, MasterCard and American Express

Check is enclosed

Please charge my

Visa MasterCard Amex

Account #_____________________Expiration date _________________

MailingInformation

NCBVAP.O. Box 917525

Longwood, FL 32791(888) 88-NCBVA

www.ncbva.org

We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not dispar-age. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

CODE OF ETHICS

Page 19: Bulletin 2012 June

June 2012 l NCBVA.ORG 19

A D & Sons Vault Co. Suffolk, VAAbel Vault & Monument Co. Canton, ILAmerican Concrete Industries Veazie, MEAmerican Vault Co. Cleveland, OHAmerican Wilbert Vault Corp. Forest Park, ILArnold-Wilbert Corp. Goldsboro, NCArrow Vault Co., Inc. Lafayette, INAtlas Concrete Products, Inc. Orlando, FLAustin Concrete Products Dover, NHBabylon Vault Co. New Windsor, MDBadger Burial Vault Co. Eau Claire, WIBailey Monument & Vault Co. Waycross, GABaumgardner Products Co. Akron, OHBaxter Burial Vault Cincinnati, OHBaxter Vault Co. Baxter Springs, KSBeck Vault Co. Rome, NYBell Vault & Monument Miamisburg, OHBrewster Vaults & Monuments Millville, NJBrown-Wilbert, Inc. Morris, MNBrown-Wilbert, Inc. St. Paul, MNBruns Norwalk Vault Co. St. Louis, MOBrutsche Concrete Products Battle Creek, MIBrutsche Concrete Products Benton Harbor, MIBuckeye Vault Service, Inc. Mansfield, OHC & M Precast Kerrville, TXCalumet Wilbert Vault Co. Inc. Gary, INCapital Precast, Ltd. St. Johns, NL, CanadaCarolina-Doric, Inc. Florence, SCCarolina-Doric, Inc. Snow Camp, NCCemex, Inc. Lake Worth, FLCentral Burial Vaults, Inc. Marlow, OK

Central Burial Vaults, Inc. Oklahoma City, OKCentral Burial Vaults, Inc. Tulsa, OKCentral New York Vault Co. Cortland, NYCentury Vault Co., Inc. West Barnstable, MACharleston Wilbert Summerville, SCCheboygan Cement Products Co. Cheboygan, MIChesapeake Burial Vault Co. Barkley, MDChristy Vault Co., Inc. Colma, CAColumbus-Beier Vaults Columbus, WICooper Wilbert Vault Co. Middletown, DECordeiro Vault Co., Inc. Vallejo, CACostello & Company Vaults Smith Falls, Ontario, CanadaCreter Vault Corp. Flemington, NJCrummitt & Son Vault Corp. Martins Ferry, OHD.G. Robertson, Inc. Williston, VTDardanelle Vault & Monument Dardanelle, ARDeihl Vault & Precast Co. Orangeville, PADelaware Valley Vault Co. Blackwood, NJDePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MIDoody Burial Vaults, Inc. Winchendon, MADoric Concrete Vaults Inc. Garden City, KSDoric Concrete Vaults, Inc. Great Bend, KSDoric Concrete Vaults Inc. Osage City, KSDoric Huntingburg Vault Co. Huntingburg, INDoric of Kansas Vault Iola, KSDoric of Nashville, Inc. Nashville, TNDoric of Northeast Arkansas Jonesboro, ARDoric of Tennessee Cowan, TNDoric Concrete Vaults Limon, CODoric Concrete Vaults, Inc. Newton, KS

Doric Manufacturing Co. Boaz, ALDoric Mississippi, Inc. Jackson, MSDoric-South, Inc. Demopolis, ALDoric Vault of Connecticut North Haven, CTDoric Vault of Eastern NY, Inc. Hudson, NYDoric Vault of Western NY, Inc. Depew, NYDoric Vault Co. Griffin, GADura Vault North Bend, OHEagle Burial Vault Co. of LA Ruston, LAEagle Burial Vaults Perry, GAEsterly Burial Vault Co. West Reading, PAEvans Eagle Vaults, Inc. Leola, PAEverlasting Vault Co. Randallstown, MDFlagg-Palmer Precast, Inc. Oxford, MAFlorida Wilbert, Inc. Jacksonville, FLFond du Lac Wilbert Vault Fond du Lac, WIForsyth Bros. Concrete Prod. Terre Haute, INForsyth Bros. Burial Vaults Fithian, ILFort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PAGolden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, INGraffius Burial Vault Co. Sinking Springs, PAGranite State Doric Newport, NH Gross Vault Co. Thomasville, GAHairfield Vault Co. Hickory, NCHardy Doric, Inc. Chelmsford, MAHarn Vault Service Massillon, OHHarris Precast La Porte, INHicks Industries, Inc. Davie, FLHicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA

Huntingburg Vault Co. Huntingburg, INJacson, Inc. Henderson, TXJefferson Concrete Corp. Watertown, NYJosten Wilbert Vault Co. Sioux Falls, SDKansas City Wilbert Grandview, MOLake Shore Burial Vault Co. Brookfield, WILavaca Vault Co. Lavaca, ARLindquist Concrete Products Ogden, UTLouisell-Davis Vault Service Chattanooga, TNLycoming Burial Vault Co. Inc. Montoursville, PAMarion Vault Works Marion, INMark H. Bott Co. Ogden, UTMaster Grave Service Athens, GAMcDowell Doric Vault Co. Fletcher, NCMemphis Burial Vault Co. Memphis, TNMercer Vault Company Fredericksburg, VAMilan Burial Vault, Inc. Milan, MIMinchew Concrete Products Co. Waycross, GAMinnick Services Corp. Fort Wayne, INMontgomery Vault Co. Woodsboro, MDMontgomery Vault Co. Rockville, MDMoore Wilbert Vault Co. Evans, GANeher Burial Vault Co. Springfield, OHNor-Don Vault Co. Inc. Strafford, MONorth Central Mich. Vault Srvc. Cadillac, MINorthwest PA Burial Service Cochranton, PANorwalk Vault Co. Johnstown, PAOdon Vault Company, Inc. Odon, INOmaha Wilbert Vault, Inc. Omaha, NEOstwalt Vault Co. Concord, NCPalm Vault Co. Ada, OKPatriot Vault Co. Park Hills, MOPanhandle Vaults Amarillo, TX

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. continued . . .

NCBVA proudly recognizes the following companies that have a current standing in the

Plant Certification Program

NCBVA Certified Vault Manufacturing Plants

Page 20: Bulletin 2012 June

20 NCBVA.ORG l June 2012

Name of Plant ___________________________________________________________________________

Plant Mailing Address______________________________________________________________________

Plant Street Address_______________________________________________________________________

Plant Telephone_________________ Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________

Plant Manager/Contact Person__________________ Evening Phone_______________________________

Types of Outer Burial Receptacles Produced Top Seals Air Domes Sectionals

Other________________________________________________

Please return this application with full payment to:

The National Concrete Burial Vault Association, Inc.P.O. Box 917525Longwood, FL 32791(888) 88-NCBVA

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

National Concrete Burial Vault Association, Inc.Member Application for Plant Inspection

NCBVA Certified Vault Manufacturing Plants(Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, ILPhenix Vault Phenix City, ALPioneer Vault, Inc. Doylestown, PAPoplar Bluff Doric Vaults, Inc. Poplar Bluff, MOPrecast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MAQuality Burial Vault Co. Houston, TXRex Vault Service Newton, ILRocky Mountain Monument/Vault Sandy, UTRoland-Wilbert Vault Co. Clinton, IARoland-Wilbert Vault Co. Marion, IASaginaw Wilbert Vault Corp. Saginaw, MISam Green Vault Corp. Lynchburg, VASt. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MOSanteiu Vaults Inc. Livonia, MISexton Wilbert Corporation Bloomington, INSheldon Vault Co. Sheldon, IAShore Vault & Precast Co. Exmore, VASimerly Concrete Products, Inc. Bristol, TNSimerly Vaults, Inc. Knoxville, TNSouthern Ohio Vault Co. Portsmouth, OHSouthern Vault Service Blakely, GASpoerr Precast Concrete Sandusky, OHSI Funeral Services Cedar Hill, TXSI Funeral Services Gerard, PASI Funeral Services Parsons, KSSI Funeral Services San Antonio, TXSunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UTSuperior Vault Co. Bryantown, MDSuperior Vault Co. Charlestown, INSuperior Vault Co., Ltd. Mississauga, Ont., CanadaSwan’s Concrete Products Westbrook, METurner Vault Company Toledo, OHVanden Boomen Burial Vaults Inc. Appleton, WIVanden Boomen Burial Vaults Inc. Wausau, WIVincent & Son, Inc. Galena, ILWashington Wilbert Vault Works Inc. Laurel, MDWarga Concrete Products Inc. Fort Wayne, INWatts Vault & Monument Co. Des Moines, IAWayne Burial Vault Co., Inc. Indianapolis, INWelte Vault Co. Danbury, IAWest Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MAWicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MNWieser Doric Vault Co. LaCrescent, MNWilbert Burial Vault Co. Atlanta, GAWilbert Burial Vault Co. Waycross, GAWilbert Burial Vault Co. Muskegon, MIWilbert Burial Vault Co. Traverse City, MIWilbert Services Lancaster, NYWilbert Vaults of Houston, Inc. Houston, TXWillbee Concrete Products Jackson, MIWilliams Wilbert Des Moines, IAWilliams Vault Company Emporia, VAWillmar Precast Co. Willmar, MNZeiser Wilbert Vault Co. Elmira, NY

Page 21: Bulletin 2012 June

June 2012 l NCBVA.ORG 21

Page 22: Bulletin 2012 June

22 NCBVA.ORG l June 2012

We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happenings. We’re interested in details about special events, individuals who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to [email protected].

We Want to Hear From You!!

INDUSTRY NEWS ’N NOTES

2012 - 2013 INDUSTRY CALENDAR

August 4-9Natl Funeral Directors & Morticians Association75th Annual Convention & ExpoThe Mirage Casino HotelLas Vegas, NV

August 15-18CANA 94th Annual ConventionThe Westin BayshoreVancouver, BC, Canada

September 19-22Selected Independent Funeral Homes94th Annual MeetingThe Westin Copley PlaceBoston, MA

Oct. 5-6Order of the Golden RuleFall ForumCharlotte, NC

October 7-10NFDA International Convention & ExpoCharlotte Convention CenterCharlotte, NC

November 5-6Casket & Funeral Supply AssociationFall Conference & Trade ShowJW MarriottIndianapolis, IN

February 23-25, 2013NCBVA Annual Convention & ExpositionGaylord Palms ResortOrlando, FL

OGR Installs New OfficersOrder of the Golden Rule (OGR) installed new officers at its annual conference recently in Arlington, VA. Michael Lewis, Lewis Funeral Home, Milton, FL was sworn in as president; David Fry, Fry Funeral

Wieting, Wieting Family Funeral Home, Chilton, WI is Secretary/Treasurer. New board members were also installed: Roger Beyers,

Urban, Anton B. Urban Funeral Home, Ambler, PA. OGR’s highest award, the Golden Light Award, was presented during the annual banquet to Guy Linnemann, Linnemann Funeral Homes, Erlanger, KY. A past president of OGR, Linnemann was recognized for his lifetime contributions to the association, his profession and his community.

Cremation Equipment ManufacturerDoubles its Production CapacityU.S. Cremation Equipment, manufacturer of the Classic line of human cremators announced the acquisition of the building adjacent to its Florida-based facility that will double the company’s

Equipment has also broadened its product line, with the recent introduction of a new high-performance model, The Classic XL,

Scores of Buglers, TrumpetersHonor Taps Anniversary at Arlington

traditionally played at military funerals. The musicians joined together and played a united

the amphitheater before they set off in search of a single soldier’s

acre burial ground. Some chose a spot simply for

its convenient location. Others chose them for their significance. Buglers across American, a nonprofit organization that seeks to play live renditions for veteran funerals rather than a CD version, enlisted the musicians for the special event.

Page 23: Bulletin 2012 June

June 2012 l NCBVA.ORG 23

Page 24: Bulletin 2012 June

National Concrete Burial Vault Association, Inc.

NCBVANational Concrete Burial Vault Association, Inc.

Presorted StandardUS POSTAGE

P A I DMID FL, FL

PERMIT NO.

RETURN SERVICE REQUESTED

G o l d

C O R P O R AT ES P O N S O R S

Silver