Value Judgment: Getting Enterprise Mobility RightPart 2 of 2

2Value Judgment: Getting Enterprise Mobility Right — Part 2 of 2

Because your mobile employees depend upon staying connected in order to remain productive, connectivity has become the foundation of the value they deliver to the business.

But enterprises are jeopardizing this value by providing mobile employees who need full-time connectivity with mobility solutions that do only a part-time job.

For much of the time, employees are left to fend for them-selves, locating and accessing Wi-Fi networks in a bid to

reduce cost or stay connected when cellular is unavailable, for example indoors or during a flight.

A mobility solution which falls short of managing the entire connected experience creates a variety of very real risks, including:

Threats to Security Many employees will seek out free public Wi-Fi, because it is abundant and often easier to access than paid or account-based Wi-Fi. But public Wi-Fi is often inherently insecure. Meanwhile, BYOD devices may be beyond the effective management of the IT security function, while still accessing company data.

The 2018 iPass Mobile Security Report revealed that 81% of CIOs surveyed said their company had experienced a Wi-Fi related security incident in the past 12 months—and that 62% of these occurred in coffee shops.

Lack of VisibilityCIOs and management teams need to monitor their mobile workforce in order to improve productivity and efficiency, and to measure the performance of their enterprise mobility strategy. But whenever an employee is self-pro-visioning Wi-Fi access, monitoring is not possible.

Cisco has forecast that, by 2021, more than 60% of smartphone data will be offloaded to Wi-Fi, meaning mobile workers will be invisible to management for significant periods.

Threats to ProductivityWhenever an employee is managing their own connec-tivity, they are not generating value for the business. Whether they’re hunting for a good Wi-Fi connection, navigating a portal, entering credit card details, creating accounts, enduring irritating splash pages, or setting up a Mifi device or tethering connection, they’re not doing what they’re paid to do.

Commercial deployments show that mobile workers can lose as many as 100 hours per year through poor connectivity and self-provisioning.

81%

Percent of organizations that have seen Wi-Fi related security issues in the last 12 months.

3Value Judgment: Getting Enterprise Mobility Right — Part 2 of 2

Cellular and Wi-Fi—Contrasting and Complementary As serious as these risks are, it is not surprising that many enterprises provide cellular connectivity but leave employees to fend for themselves on Wi-Fi.

While they deliver the same underlying capability, cellular and Wi-Fi are very different.

CELLULAR COSTS WI-FI COSTS

High, particularly when roaming

Unlimited plans are available, but often tiered for quality

Potential unexpected charges and penalties, e.g., overage and throttling

Often low cost compared to cellular

Much public Wi-Fi is free

CELLULAR COVERAGE / AVAILABILITY WI-FI COVERAGE / AVAILABILITY

Usually good outdoors

Can be problematic indoors

Unavailable inflight

Excellent and widely deployed in-building, including underground

Widely available inflight

CELLULAR QUALITY OF EXPERIENCE WI-FI QUALITY OF EXPERIENCE

Optimum user experience

Fully automated

Secure

Managed for QoE

Unmanaged experience

Fragmented networks

High security risk

Access can be time consuming and frustrating with ads, portals, payment etc.

Your team needs a mobility solution which combines a managed experience similar to cellular with the complementary footprint and cost-efficiency of Wi-Fi.

iPass SmartConnect: Intelligent Connection Management for the Enterprise That’s Always WorkingiPass SmartConnect is an intelligent, policy-driven connec-tion management solution for enterprise. It replicates the sophistication of the cellular experience across the world’s largest Wi-Fi network. It gives mobile workers the best available connection in the moment, and IT managers and CIOs unprecedented control and visibility of mobile devices.

SmartConnect delivers enterprise mobility which is:

Fully Automated—A single sign-on service which can automatically connect end users to Wi-Fi all over the world and make sure they are always given the best connection.

Managed for Quality—iPass SmartConnect will not connect a user to a poorly performing Wi-Fi network. It will automatically select the best network available. If a Wi-Fi connection drops in quality, iPass SmartConnect will automatically move the device back to the cellular network (device permitting).

4Value Judgment: Getting Enterprise Mobility Right — Part 2 of 2

About iPass

iPass (NASDAQ: IPAS) has been a pioneer in wireless technology for 20 years. The company’s SmartConnect technology enables wireless users to automatically transition between Wi-Fi and cellular so they can stay connected to work—and life—on the go. This tech-nology also lets businesses gather rich insights based on customer location. By incorporating both Wi-Fi and GPS

signals, iPass delivers the industry’s most accurate location data, so that businesses can better understand their customers and create more value.

iPass® is a registered trademark of iPass Inc. Wi-Fi® is a registered trademark of the Wi-Fi Alliance. All other trademarks are owned by their respective owners.

iPass Corporate Headquarters 3800 Bridge Parkway Redwood Shores, CA 94065

phone: +1650-232-4100 fax: +1650-232-4111

www.ipass.com

Fully Secure—With its Last Mile VPN, iPass SmartCon-nect secures the all-important connection between the device and the AP. It also fully supports corporate VPN functions. Whether devices are BYOD or company-owned, and whether the Wi-Fi network is commercial, private or public, iPass SmartConnect delivers safe, managed connec-tivity.

Designed for Insight—Sophisticated dashboards offer granular insights into your mobile workforce’s network usage, locations visited, and time spent connected.

Device and OS Agnostic—iPass SmartConnect is fully compatible with Windows 10, Mac OS, Android, and iOS. It connects laptops, tablets, and smartphones. It dispenses with the need for additional hardware such as Mifi-style routers, and time-consuming and unreliable processes such as tethering. iPass SmartConnect is simple and quick to activate and the benefits are immediate.

Unmatched for Coverage—the iPass SmartConnect solu-tion provides end users with access to millions of Wi-Fi hotspots in more than 180 countries and territories. Our network includes Wi-Fi on more than 5,000 planes through nearly 40 major airlines.

Commercial deployments show that, for an enterprise with 250 mobile workers, iPass SmartConnect can boost productivity by the equivalent of more than 1,100 employee days per year.

iPass SmartConnect: Your mobile workforce should be staying connected to work, not working to stay connected.

To learn more about how iPass SmartConnect can drive significant improvements in productivity, value, and cost-efficiency, please visit our website.