strategic tactics of social media

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Slide Header Social Media for Nonprofits Presenting to Community Foundation of Greater Fort Wayne March 11, 2016

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Page 1: Strategic Tactics of Social Media

Slide HeaderSocial Mediafor Nonprofits

Presenting to Community Foundation of Greater Fort WayneMarch 11, 2016

Page 2: Strategic Tactics of Social Media

Learning Objectives• Have an understanding of how to do more with less.

• Ability to think strategically about your Why, Goals and Audience.

• Know how and where to generate your social media content.

• Spark ideas for new content on social media.

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 3: Strategic Tactics of Social Media

Introduction

Page 4: Strategic Tactics of Social Media

Heather Schoegler, MSOLHeather Schoegler, MSOL founded Augustus in Spring of 2015. Augustus is a strategic consulting firm tailoring trust strategies to improve an organization’s growth and well-being.

Heather's experience spans strategic planning, public relations, customer engagement, brand management, healing arts, customer service, and team building across industries including healthcare, economic development, and not-for-profits.

• Gallup Strengths: Strategic, Activator, Learner, Individualization, and Belief; Myers-Briggs: ENTJ; DiSC: I; John Maxwell Values: Faith, Growth, Integrity, Loyalty, Passion

• M.S. in Organizational Leadership. Master’s Thesis: Applying Tim Sander's "Lovecat Theory” to Leadership.

• B.A. in Media and Public Communication• Graduate Certificate in Public Health (incomplete)

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 5: Strategic Tactics of Social Media

Stephen J. BaileyStephen founded Detailed Web Design in 2006 and recently created With a PH Digital Marketing & Development on its 10th anniversary. In the last decade, he has built over 100 websites for businesses and nonprofits.

In addition to web design and digital marketing, he focuses on SEO strategies for clients as well as digital marketing campaigns. He also manages the social media channels for over a dozen local organizations including Northeast Indiana Regional Partnership, the Downtown Improvement District, The Botanical Conservatory, Waiter on the Way, and many others.

He invests in the community through volunteerism and donating his services to multiple projects and organizations.

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 6: Strategic Tactics of Social Media

Outline

1. Doing More with Less

2. Thinking - and Acting - Strategically

3. Defining Your Audience

4. Building Your Arsenal

5. Sharing Inspiration

6. Answering Your Questions

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 7: Strategic Tactics of Social Media

Doing More with Less

Page 8: Strategic Tactics of Social Media

Doing More with Less

AUGUSTUS ADVISORS.NET

“It’s not about what you do, but how well you do it.”

GFWCF| MARCH 2016 | #FortWayneNFP

Page 9: Strategic Tactics of Social Media

Doing More with Less

AUGUSTUS ADVISORS.NET

“It’s not about what you do, but how well you do it.”

GFWCF| MARCH 2016 | #FortWayneNFP

Page 10: Strategic Tactics of Social Media

Doing More with Less

AUGUSTUS ADVISORS.NET

•Social Media•Advertising •Public Relations•Donor Relations•Volunteer Relations•All Duties As Assigned 1

GFWCF| MARCH 2016 | #FortWayneNFP

Page 11: Strategic Tactics of Social Media

Doing More with Less

AUGUSTUS ADVISORS.NET

•Social Media•Advertising •Public Relations•Donor Relations•Volunteer Relations•All Duties As Assigned 1

GFWCF| MARCH 2016 | #FortWayneNFP

Page 12: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Doing More with Less

GFWCF| MARCH 2016 | #FortWayneNFP

Page 13: Strategic Tactics of Social Media

Thinking Strategically

Page 14: Strategic Tactics of Social Media

Thinking Strategically

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 15: Strategic Tactics of Social Media

Thinking Strategically

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 16: Strategic Tactics of Social Media

Thinking Strategically

Marketing

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 17: Strategic Tactics of Social Media

Thinking Strategically

mar·ket·ingnoun \ˈmär-kə-tiŋ\: the activities that are involved in making people aware of a company's products, making sure that the products are available to be bought, etc.

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 18: Strategic Tactics of Social Media

Thinking Strategically

mar·ket·ingnoun \ˈmär-kə-tiŋ\: “What”

verb \ˈmär-kə-tiŋ\: “Selling”

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 19: Strategic Tactics of Social Media

Thinking Strategically

Social Media

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 20: Strategic Tactics of Social Media

Thinking Strategically

so·cial me·dianoun: forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos)

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 21: Strategic Tactics of Social Media

Thinking Strategically

so·cial me·dianoun: “Where;” a conversation. Today’s online version of deli counter or water cooler.

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 22: Strategic Tactics of Social Media

Thinking Strategically

AUGUSTUS ADVISORS.NET

SMART GoalsSpecificMeasurableAttainableRealisticTime-Bound

GFWCF| MARCH 2016 | #FortWayneNFP

Page 23: Strategic Tactics of Social Media

Thinking Strategically

SMART Goals

Communication Strategies

Tactics

mea

sure

measure

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 24: Strategic Tactics of Social Media

Thinking Strategically

AUGUSTUS ADVISORS.NEThttp://amysampleward.org/2011/01/20/diy-community-engagement-metrics/

GFWCF| MARCH 2016 | #FortWayneNFP

Page 25: Strategic Tactics of Social Media

Thinking Strategically

AUGUSTUS ADVISORS.NET

● Who…is our audience● What…are we trying to say ● Where…can we engage with them● When…can we engage with them● How…do we best say it● Why…do we want to do this ?GFWCF| MARCH 2016 | #FortWayneNFP

Page 26: Strategic Tactics of Social Media

Defining Your Audience

Page 27: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Defining Your Audience

VolunteersEmployeesBoard MembersDonorsOther StakeholdersGeneral Public

GFWCF| MARCH 2016 | #FortWayneNFP

Page 28: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Defining Your Audience

GFWCF| MARCH 2016 | #FortWayneNFP

Page 29: Strategic Tactics of Social Media

Defining Your Audience

AUGUSTUS ADVISORS.NEThttp://amysampleward.org/2011/01/20/diy-community-engagement-metrics/

GFWCF| MARCH 2016 | #FortWayneNFP

Page 30: Strategic Tactics of Social Media

Where is Your Audience

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 31: Strategic Tactics of Social Media

Building Your Arsenal

Page 32: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

3CsGFWCF| MARCH 2016 | #FortWayneNFP

Page 33: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

3Cs CultivationCreationCuration

GFWCF| MARCH 2016 | #FortWayneNFP

Page 34: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

Cultivation

Marketing CollateralWebsiteAnnual ReportPhotos & VideosStoriesVolunteer Material

GFWCF| MARCH 2016 | #FortWayneNFP

Page 35: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

Creation

Volunteer StoriesPartner LocationsTestimonialsAsk Questions/PollsDay-in-Life PhotosVolunteer TipsAccount Sharing

GFWCF| MARCH 2016 | #FortWayneNFP

Page 36: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

Curation

National Day/Week/MonthLocal NewsHashtagsTrade JournalsIndustry Experts/QuotesBlogs/WebsitesE-Newsletters

GFWCF| MARCH 2016 | #FortWayneNFP

Page 37: Strategic Tactics of Social Media

Building Your Arsenal

AUGUSTUS ADVISORS.NET

Volunteer or Client Story

One-Page to Board

Video

Blog Post

E-Newsletter Article

Social Media

1=6GFWCF| MARCH 2016 | #FortWayneNFP

Page 38: Strategic Tactics of Social Media

Building Your Arsenal | Hashtags

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 39: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Building Your Arsenal | Channels

hhttp://www.visitfortwayne.com/blog/GFWCF| MARCH 2016 | #FortWayneNFP

Page 40: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● ½ of Internet Users age 18-29

are on Instagram.

● Hashtags generate more

engagement (i.e. comments and

likes).

● Calls-To-Action work.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 41: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● Women - 55% more posts; 8%

more friends than men.

● Older - More than ½ of 65+

internet-using adults are here.

● 70% of accounts are used daily.

● Active users continue to grow.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 42: Strategic Tactics of Social Media

Building Your Arsenal | Facebook

AUGUSTUS ADVISORS.NET

● Cover Photo - clear, relevant and current; change it semi-often.

● Profile Picture - relevant; change it semi-never.

● Profile Content - detailed, basic, relevant info describing your business that connects to your website.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 43: Strategic Tactics of Social Media

Building Your Arsenal | Facebook

AUGUSTUS ADVISORS.NET

Posts

● Image - capture the attention of your audience; recommend square images 600 px in width.

● Content - concise, not too wordy; just enough info to hook the audience.

● Link - website where more information can be found.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 44: Strategic Tactics of Social Media

Building Your Arsenal | Facebook

AUGUSTUS ADVISORS.NET

Boosts● $5 - you can do more with this

here than any other marketing outlet I’ve seen. Ever.

● Watch - end them when you’re happy with your results.

● Spend - everyone should spend a few dollars per month. Your target audience is waiting to give you a good ROI.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 45: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● 40 million more visits by Women

than Men.

● Grow knowledge network.

● Share the person(s) behind the

brand.

● Be generous. Retweet.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 46: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● 25% of Men watch one

YouTube video per day.

● Videos can educate, relieve

anxiety about unknown.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 47: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● Women dominate Pinterest use.

● Best pins = no human faces;

minimal background; dominant

colors; and good descriptions.

● Generate web or blog traffic.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 48: Strategic Tactics of Social Media

Building Your Arsenal | Channels

AUGUSTUS ADVISORS.NET

● Networking.

● Reputation Management.

● Volunteers, Board Members

and Donors all present.

● Prospecting for volunteers

opportunity.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 49: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 50: Strategic Tactics of Social Media

Social Media Policy

Page 51: Strategic Tactics of Social Media

Social Media Policy | NLRB

• You cannot restrict anyone from commenting on

his or her work life.

• You can make sure employees sign confidentiality

problems.

• Employees cannot lie.

AUGUSTUS ADVISORS.NETwww.NLRB.govGFWCF| MARCH 2016 | #FortWayneNFP

Page 52: Strategic Tactics of Social Media

Social Media Policy

AUGUSTUS ADVISORS.NEThttps://www.juniorachievement.

org/web/jausa-brand/brand-identityGFWCF| MARCH 2016 | #FortWayneNFP

Page 53: Strategic Tactics of Social Media

Social Media Policy

AUGUSTUS ADVISORS.NETwww.NLRB.govGFWCF| MARCH 2016 | #FortWayneNFP

Page 54: Strategic Tactics of Social Media

Social Media Policy | General

AUGUSTUS ADVISORS.NETwww.NLRB.gov

• Don’t be stupid.

GFWCF| MARCH 2016 | #FortWayneNFP

Page 55: Strategic Tactics of Social Media

“You don’t have to have it all figured out

to move forward.” – Anonymous

Page 56: Strategic Tactics of Social Media

Sharing Inspiration

Page 57: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Let’s Give Allen County

GFWCF| MARCH 2016 | #FortWayneNFP

Page 58: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Let’s Give Allen County

GFWCF| MARCH 2016 | #FortWayneNFP

Page 59: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Let’s Give Allen County

GFWCF| MARCH 2016 | #FortWayneNFP

Page 60: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Let’s Give Allen County

GFWCF| MARCH 2016 | #FortWayneNFP

Page 61: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Account Sharing

GFWCF| MARCH 2016 | #FortWayneNFP

Page 62: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Account Sharing

GFWCF| MARCH 2016 | #FortWayneNFP

Page 63: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Consistent Branding

GFWCF| MARCH 2016 | #FortWayneNFP

Page 64: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 65: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 66: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NETGFWCF| MARCH 2016 | #FortWayneNFP

Page 67: Strategic Tactics of Social Media

AUGUSTUS ADVISORS.NET

Building Your Arsenal

GFWCF| MARCH 2016 | #FortWayneNFP

Page 68: Strategic Tactics of Social Media

Digital Trends for 2016

AUGUSTUS ADVISORS.NET

Video ContentMobileVirtual RealityInteractive ContentLive StreamingLocation Services and the

Internet of Things

GFWCF| MARCH 2016 | #FortWayneNFP

Page 69: Strategic Tactics of Social Media

Answering Your Questions

Page 70: Strategic Tactics of Social Media

Slide HeaderThank [email protected] [email protected]/HSchoegler twitter.com/withaphdigitallinkedin.com/in/HSchoegler linkedin.com/in/StephenJBailey

Presenting to Community Foundation of Greater Fort WayneMarch 11, 2016