1THE STRENGTH OF A GREAT GROUP

The SERHS GROUP, founded in 1975, is one of Spain's leading corporations. Six large areas of activity constitute the business, creating productive synergies between them. The group is present on 3 continents (Europe, America and Africa).

+ than 40,000 customers

+ than 2,700 employees

+ than 1,500 shareholders with a share capital of €85M

+ than €400M turnover

+ than €140M investmentin the last 5 years

35 years' experience

2 SERHS TOURISM

SERHS Tourism, the tourism and travel division of the SERHS GROUP, is a reception agency and supplier of B2B services to international travel agents and tour operators. We offer the best tourist services in the Mediterranean and Europe.

+ than 30 years' experience

13,500 hotels in over 65 countries

B2B Portal: serhstourism.com

+ than 160M online requests

4,500 portfolio customers

we provide services to over 1,500,000 travellers

At Serhs Tourism, our aim is to become recognised as the multiproduct and multichannel tourist services operator in the Mediterranean and Europe. This is why we make innovations to the value chain:

Focusing on the customer: offering unique, profitable and competitive products.

Increasing the value we give to our partners and suppliers. Creating teams of top professionals, ensuring their development and well-

being. Developing technology based on continuous improvement.

Our Mission

What we offer

GUARANTEED EXPERIENCE

Over 30 years' experience, backed by the solvency of a large corporation – SERHS GROUP, which ensures the success of the services contracted with our customers.

DESTINATION KNOW HOW

We have a solid office structure in the destination. Our experts have sound knowledge of the possibilities that each destination has to offer.

XML SUPPORT TEAM

Our expert team of XML support professionals will guide you through the steps towards integration, ensuring a problem-free connection process.

ADDED VALUE

We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.

3 OUR DESTINATIONS

Global presence, local experience

SERHS Tourism is present in over 65 countries, its recent expansion has focused on the Mediterranean and European cities.It has over 20 offices throughout Spain and Europe.

GLOBAL PRESENCE

An extensive network of contractors and offices at its destinations ensures good relations with suppliers.

LOCAL EXPERIENCE

We have a robust office structure with a local presence, which provides us with in-depth knowledge about our customers' resources and their potential.

At international level, we have offices in London, Cologne, Moscow and Marrakesh.

4 BENEFITS OF WORKING WITH US

At SERHS Tourism, the relationship we have with our supplier is a very important part of our work, as it guarantees the success of service to the customer.

Access to over 3,000 tour operators registered at www.serhstourism.com and more than 5,000 agencies registered at www.rhodasol.es who use our websites every day to make their bookings.

Extensive network of salespeople in the main issuer markets.

Part of the SERHS GROUP, one of Spain's leading corporations, which guarantees the solvency of all operations contracted.

Extensive knowledge of the possibilities that each destination has to offer. A presence of more than 20 offices.

We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.

5 THE VALUE OF OUR ONLINE TOOLS

We offer our suppliers a powerful and flexible extranet in order to adapt technology to their needs.

SERHSnet, your management and content quality tool

Our platform offers you:

The following information updated via a calendar:• Price• Release• Minimum stay• Availability• Stop sales

Integration with channel management tools

• RateTiger• EZYield• ChannelDirect• RateGain• Parity Rate• Vector K• Dingus• Prestige

And coming soon at • Hotelgone, • Hotelavail, • Astrohotel• FastBooking Updater

Completed bookings display

We offer customers complete technical information file to display every characteristic of the establishment.

A selection of images that will display your hotel very attractively

Content arranged by concept which allows you to provide lots of information about your

establishment.

Multilanguage content: Spanish, English, French, Italian, German, Russian, Finnish,

Norwegian, Swedish and German.

Dynamic maps help locate your hotel very easily

Sample technical file

e-billing

Reduce costs using our e-billing system

We at SERHS Tourism firmly believe that e-billing has huge benefits for both parties:

No more physical bills, which helps improve the environment

Automation of processes

Safe, quick and streamline way to send (impossible to lose)

Automatic ERP customer integration and quick accounting

Able to harmonise and streamline our interaction with the supplier

Allows digital filing: optimum organisation and saves space

Opportunities for promotion

MAXIMIZED YOUR BRAND IMAGE

Thousands of professionals in our sector have access to our online bookings platform every day. We offer them our supports through which to display their brand.

Marketing contribution enables them to:

Segment their establishment into the distribution channels

Promote their establishment in all potential markets

Differentiate their establishment

Increase their sales volume

Our website is the perfect platform for our suppliers to promote their products to the world.

We have over 3,000 Tour Operators registered at www.serhstourism.com and more than 5,000 Agencies registered at www.rhodasol.es who use our websites every day to make their bookings.

The main advertisers on our websites are:Hotel Chains.Independent Hotels. Suppliers of Extra Services.Official Bodies.

Advertising on our websites will give you maximum exposure impacting those who manage the purchase of your products.

Banners on our websites

Sample banner

We offer you the opportunity to help us design the banners.

When users click on the banner, a landing page will scroll down that has been created especially with all the corporate information and images.

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e-mailing campaigns We have a powerful e-newsletters editor, which means we can:

Reach 9,400 Travel Agents. Send an average of 15 offers a day. Segment offers by significant dates or tourism theme. Communications about relevant information mailed.

CONTACTSvavar Sigurdarson – svavar.sigurdarson@grupserhs.comHead of Yield OptimisationT | +34 93 272 63 21 M | +34 677 420 267