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Presentation for hotel suppliers on the Serhs B2B network.

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  • 1.

2. 1
THE STRENGTH OF A GREAT GROUP
The SERHS GROUP, founded in 1975, is one of Spain's leading corporations. Six large areas of activity constitute the business, creating productive synergies between them. The group is present on 3 continents (Europe, America and Africa).
3. + than 400M turnover
+ than 40,000 customers
+ than 140M investment
in the last 5 years
+ than 2,700 employees
+ than 1,500 shareholders with a share capital of 85M
35 years' experience
4. 2
SERHS TOURISM
SERHS Tourism, the tourism and travel division of the SERHS GROUP, is a reception agency and supplier of B2B services to international travel agents and tour operators.We offer the best tourist services in the Mediterranean and Europe.
5. + than 160M online requests
+ than 30 years' experience
4,500 portfolio customers
13,500 hotels in over 65 countries
we provide services to over 1,500,000 travellers
B2B Portal: serhstourism.com
6. Our Mission

  • At Serhs Tourism, our aim is to become recognised as the multiproduct and multichannel tourist services operator in the Mediterranean and Europe. This is why we make innovations to the value chain: 7. Focusing on the customer: offering unique, profitable and competitive products. 8. Increasing the value we give to our partners and suppliers. 9. Creating teams of top professionals, ensuring their development and well-being. 10. Developing technology based on continuous improvement.

What we offer
GUARANTEED EXPERIENCE
Over 30 years' experience, backed by the solvency of a large corporation SERHS GROUP, which ensures the success of the services contracted with our customers.
DESTINATION KNOW HOW
We have a solid office structure in the destination. Our experts have sound knowledge of the possibilities that each destination has to offer.
XML SUPPORT TEAM
Our expert team of XML support professionals will guide you through the steps towards integration, ensuring a problem-free connection process.
ADDED VALUE
We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.
11. 3
OUR DESTINATIONS
Global presence, local experience
SERHS Tourism is present in over 65 countries, its recent expansion has focused on the Mediterranean and European cities.
It has over 20 offices throughout Spain and Europe.
12. GLOBAL PRESENCE
An extensive network of contractors and offices at its destinations ensures good relations with suppliers.
13. LOCAL EXPERIENCE
We have a robust office structure with a local presence, which provides us with in-depth knowledge about our customers' resources and their potential.
At international level, we have offices in London, Cologne, Moscow and Marrakesh.
14. 4
BENEFITS OF WORKING WITH US
At SERHS Tourism, the relationship we have with our supplier is a very important part of our work, as it guarantees the success of service to the customer.
15.

  • Access to over 3,000 tour operators registered at www.serhstourism.com and more than 5,000 agencies registered at www.rhodasol.es who use our websites every day to make their bookings. 16. Extensive network of salespeople in the main issuer markets. 17. Part of the SERHS GROUP, one of Spain's leading corporations, which guarantees the solvency of all operations contracted. 18. Extensive knowledge of the possibilities that each destination has to offer. A presence of more than 20 offices. 19. We have strong marketing and business development teams who are continuously creating innovations that enables us to launch brand new products of great added value.

5
THE VALUE OF OUR ONLINE TOOLS
We offer our suppliers a powerful and flexible extranet in order to adapt technology to their needs.
20. SERHSnet, your management and content quality tool
21. Our platform offers you:

  • The following information updated via a calendar: 22.Price 23.Release 24.Minimum stay 25.Availability 26.Stop sales
  • Integration with channel management tools 27. RateTiger 28. EZYield 29. ChannelDirect 30. RateGain 31.Parity Rate 32.Vector K 33. Dingus 34. Prestige

And coming soon at

  • Hotelgone, 35. Hotelavail, 36. Astrohotel 37. FastBooking Updater 38.Completed bookings display

39. We offer customers complete technical information file to display every characteristic of the establishment.

  • A selection of images that will display your hotel very attractively 40.Content arranged by concept which allows you to provide lots of information about your establishment. 41.Multilanguage content: Spanish, English, French, Italian, German, Russian, Finnish, Norwegian, Swedish and German. 42.Dynamic maps help locate your hotel very easily

Sample technical file
43. e-billing
44. Reduce costs using our e-billing system
We at SERHS Tourism firmly believe that e-billing has huge benefits for both parties:

  • No more physical bills, which helps improve the environment 45.Automation of processes 46.Safe, quick and streamline way to send (impossible to lose) 47.Automatic ERP customer integration and quick accounting 48.Able to harmonise and streamline our interaction with the supplier 49.Allows digital filing: optimum organisation and saves space

Opportunities for promotion
50. MAXIMIZED YOUR BRAND IMAGE
Thousands of professionals in our sector have access to our online bookings platform every day.We offer them our supports through which to display their brand.
Marketing contribution enables them to:
Promote their establishment in all potential markets
Segment their establishment into the distribution channels
Differentiate their establishment
Increase their sales volume
51. Banners on our websites

  • Our website is the perfect platform for our suppliers to promote their products to the world. 52. We have over 3,000 Tour Operatorsregistered at www.serhstourism.com and more than 5,000 Agencies registeredat www.rhodasol.es who use our websites every day to make their bookings. 53. The main advertisers on our websites are:

Hotel Chains.
Independent Hotels.
Suppliers of Extra Services.
Official Bodies.

  • Advertising on our websites will give you maximum exposure impacting those who manage the purchase of your products.

Sample banner

  • We offer you the opportunity to help us design the banners. 54. When users click on the banner, a landing page will scroll down that has been created especially with all the corporate information and images.

26
e-mailing campaigns

  • We have a powerful e-newsletters editor, which means we can: 55. Reach 9,400 Travel Agents. 56. Send an average of 15 offers a day. 57. Segment offers by significant dates or tourism theme. 58. Communications about relevant information mailed.

CONTACT
SvavarSigurdarson svavar.sigurdarson@grupserhs.com
Head of YieldOptimisation
T | +34 93 272 63 21M | +34 677 420 267