Quality

Improvement

Project

March 2005

Now

Future

Vision

Provide timely, efficient and

investigator-focused services

through the use of fully integrated

administrative systems and state-

of-the-art technological tools

Contract and Grant Activity

1,500

2,000

2,500

3,000

3,500

4,000

1990 1992 1994 1996 1998 2000 2002 2004

Proposals

Awards

Total Award Dollars

$200

$300

$400

$500

$600

$700

$800

1990 1992 1994 1996 1998 2000 2002 2004

Mill

ion

s

Implications of Growing C&G Volume

Increases in:

Human subject protocols & reviews Conflict of interest disclosures Animal care and use EH&S services Space needs

Implications of Growing C&G Volume

1,500

2,500

3,500

4,500

5,500

1989 1991 1993 1995 1997 1999 2001 2003

Number ofCHR Reviews

Increasing C&G Complexity

More collaborative research (Center grants)

New regulations (HIPAA)

Shifting responsibilities (NIH → UCSF)

Technological requirements (eRA)

Subcontract Activity

100

200

300

400

500

1990 1992 1994 1996 1998 2000 2002 2004

Incoming Subcontracts

Subcontract Activity

Outgoing subcontracts

0

100

200

300

400

500

2000 2001 2002 2003 2004

Implications of Increasing C&G Complexity

Subcontracts Aging Report, October 2004

Outgoing Incoming Months Old

September 68 30 1

August 91 35 2

July 44 15 3

June 12 10 4

May 1 2 5

April 2 2 6

March 2 2 7

February 3 4 8

January 3 1 9

Total 226 101

Efforts already undertaken

RAP pilot projects and training

Staff investments

Research Online (RIO)

UCSF Link Proposal Express

Quality

Improvement

Project

March 2005

What is QIP?

Systematically analyze processes and outcomes to establish an effective quality improvement program

Create performance standards, design measurement tools, incorporate technological advances, and begin monitoring and reporting

Measurably improve quality of life for the people who do the work

Why QIP?

Enhance our economic position

Improve quality of life for faculty & staff

Achieve excellence in research administration

Economics

2004 Revenues (including Medical Center)$2.3 Billion

Grants and contracts

State appropriations

Other

Sales and services

Economics

2004 Revenues (excluding Medical Center)$1.2 Billion

Grants and contractsState

appropriations

Other

Sales and services

QIP Phase 1 - Analyze

Analyze procedures and identify opportunities for improvement

Quantify workload and time-to-completion

Identify issues and prioritize

Develop standards for performance

Evaluate resource requirements

QIP Phase 2 - Re-Engineer

Define new processes

Implement technological solutions

Evaluate pilot projects

Allocate resources appropriately

Monitor improvements

QIP Phase 3 - Maintain and Improve

Monitor performance

Report outcomes

Continually improve quality

QIP Leadership

Office of Research Team Associate Vice Chancellor Ara Tahmassian Assistant Vice Chancellor Joyce Freedman

Research Administration Board Faculty and staff from schools,

departments Provide input and ongoing communication

Think QIP!