safer healthcare now! measurement now & into the future

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PATIENT SAFETY METRICS NOW AND INTO THE FUTURE NATIONAL CALL April 20, 2016 May 4, 2016

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PATIENT SAFETY METRICS NOW AND INTO THE FUTURE

NATIONAL CALL

April 20, 2016 May 4, 2016

Welcome! Anne MacLaurin, Patient Safety Improvement Lead

Gina Peck, Project Coordinator

Technical Host / Bienvenue à nos participants francophones

Please write down your questions for the end of the presentation or put them in the chat box Slides for today’s presentation Today’s call will be recorded

Before we get started

Our Guest Speakers

Kim Stelmacovich, Senior Director, Safety Improvement & Capability Building Canadian Patient Safety Institute

Virginia Flintoft, Manager, Central Measurement Team Safer Healthcare Now! The Institute for Health Policy, Management and Evaluation (IHPME) Alexandru Titeu, Central Measurement Team Safer Healthcare Now! The Institute for Health Policy, Management and Evaluation (IHPME)

Call Outline

• Background & what's next for SHN

• What measurement support is available to you now and in the future • Important dates • How to get your data? • Q&A

Background

• Measurement has been a critical component of Safer Healthcare Now! since its inception.

• In January 2011, Safer Healthcare Now! moved from the MS Excel platform that had been in place since 2005 to Patient Safety Metrics , a web-based platform for data submission and reporting.

• At the time Patient Safety Metrics offered important benefits • It allowed for standardization of measures. • It provided flexibility to customize the system to meet

the individual needs of provinces and territories. • It enabled for the process of data submission to be

streamlined and simplified

Background

• Historically, SHN teams reported feeling burden by measurement and lacking local support to integrate measurement into daily work processes.

• The goal of Patient Safety Metrics was to develop

advanced reporting systems capable of internal and external benchmarking, and possibly to link our web-based tool to other systems, as recommended and permitted by users.

• Creating change and improvement must go beyond

data collection. Improvement efforts requires coaching and consultation.

What is happening?

• The Canadian Patient Safety Institute (CPSI) is moving from an approach focused on supporting a measurement database and providing measurement consultation.

• The New Approach will focused on expert measurement consultation.

• As a result, the Patient Safety Metrics will be discontinued effective July 14, 2016.

• With the Central Measurement Team resident in the University of Toronto, IHPME and being the main support of Patient Safety Metrics we have the full support of IHPME leadership for this transition.

What is happening?

• This is a natural evolution and will help support a. the measurement theme in the Integrated Patient Safety Action Plan, b. the measurement requirements of the new Safer Healthcare Now! and c. other measurement needs of CPSI in the future will be supported by the expert consultant role.

What does this mean for end users?

• We hope these organizations will be better served using the expertise of the CMT in a consultant role.

• CMT will work closely with all end users to ensure

the seamless transition of their data from Patient Safety Metrics to the platform of their choice.

• CMT will work closely with all end users to advise

and mentor them as they identify an ongoing measurement solution to meet their measurement needs.

The New SHN

• Be part of next wave to improve care and reduce harm.

• New SHN – What will be new? What to expect? What to watch for? What to participate in? Begin now to prepare.

MEASUREMENT SUPPORT – NOW AND IN THE FUTURE

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Measurement Support Now

• Provide support for all organizations and users through the transition • Secure and save current dataset • Advise and coach on strategies for continuing local

data collection for designated interventions • Provide “Measurement Package” containing

resources for continuing measurement based on existing SHN Data Collection (Audit) Tools

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SHN Measurement in the Future

http://www.health.org.uk/publication/measurement-and-monitoring-safety

The Health Foundation: The Measurement and Monitoring of Safety

• Apply the new framework to evolving SHN initiatives • Work with Canadian healthcare organizations, providers,

patients and families across all sectors to understand and apply the framework concepts to address local patient safety issues

• Mentor / coach on measuring for improvement using the framework as a guide

• Learn, adapt to the Canadian context and spread knowledge from NHS

How SHN can leverage the framework

IMPORTANT DATES

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Important Dates

• June 1, 2016 – Last day to submit data to PS Metrics • June 10, 2016 – CMT emails CEOs asking for direction on

where to forward complete datasets • Anytime before July 1 organizations/users may download

data to local directory • July 1, 2016 - PS Metrics goes off line • After July 1, 2016 - CMT to forward complete datasets as

directed by CEOs

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How to get your data

Alex Titeu

Finding your data

• Select the Report tab • Select the sub-tab 1. or 2.

– Sub-tab 1. Export My Data • All data submitted reported by indicator • Includes data submitted since 2005

– Sub-tab 2. Export My Audit Data • Data Collection Form (audit) Data • Hand Hygiene, Falls, Med Rec, SSI, VTE • Includes all data submitted on a DCF/audit form since 2013

• If you select sub-tab 1. Export My Data – Two data sets are available

• Export My Data - Entire Data Set • Export My Data - Intervention Specific Data

Set – Format for both data sets:

• Measure break-down attributes including: Program, Service, Unit, Date, Denominator, Numerator, and Result

How to Run and Export Reports

1. Export My Data

If you select sub-tab 1. Export My Data – Two data sets are available

• Export My Data - Entire Data Set • Export My Data - Intervention Specific Data Set

– Format for both data sets: • Measure break-down attributes including: Program, Service, Unit,

Date, Denominator, Numerator, and Result If you select sub-tab 2. Export My Audit Data

– 12 data sets • One for each audit form by sector (Acute, LTC, Home Care) as available

– Format for data sets: • Measure break-down attributes including: Program, Service, Unit,

Date, Denominator, Numerator, and Result • Responses by patient and indicator

How to Run and Export Reports

2. Export My Audit Data

• Click the Report Name or the Run link for the appropriate report

• Click the Export to CSV button once report is loaded • Click Open to view the file in Excel • In Excel go to File > Save As (top left corner)

– Select the directory where to save your file – Rename the “File Name” as desired – Select Excel Workbook as the “Save as type” – Click the Save button

How to Run and Export Reports

1.

2.

3.

How to Rename and Save Exported Data

1. 2.

Thank you to Our Past Vendors

• CPSI would like to thank ABS and Crede Technologies for their dedication and involvement as part of the Patient Safety Metrics System.

• Both organizations were critical to our past success and have worked closely with us during this transition.

Moving Forward

The Canadian Patient Safety Institute will work closely with all parties to assist as required all users to identify an acceptable ongoing measurement solution and ensure a smooth transition of data from the University of Toronto server to a new secure location of each end users choice.

We would like to thank all of the teams who have contributed to Patient Safety Metrics and taken part in our quality improvement audits over the years.

We want you to join us on our next journey to improve Patient / Client Safety.

If you have any questions or concerns about this process, please feel free to contact us via email at: Central Measurement Team

[email protected] Virginia Flintoft - 416-946-8350 Alexandru Titeu - 416-946-3103

Patient Safety Metrics

https://psmetrics.utoronto.ca/metrics/Login.aspx

Got Questions?

Questions?