Principles of Effectiveness by Derek Hendrikz

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Post on 08-May-2015



Leadership & Management

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Principles of Effectiveness by Derek Hendrikz covers effectiveness, efficiency, time, cost, quality, scope and project.


  • 1.Derek Hendrikz

2. Copyright 2014 Derek Hendrikz Consulting 3. Effectiveness vs. Efficiency 4. Efficiency 5. achieving a desired result without wasted energy or effort 6. That the less energy spent on work produced, the higher the level of efficiency. The mathematics of efficiency will reduce energy waste but cannot ensure relevant functioning. We could therefore chop down a forest with engineering precision and no wasted energy, but still our efficiency will not guarantee that we are chopping down the right forest. It is for this reason that efficiency needs its polar opposite effectiveness, collectively they provide performance that is relevant. Concepts usually associated with efficiency are time- saving, work-saving, and un-wasteful. 7. Work Produced Energy Used >1 8. Effectiveness 9. producing a specific and predetermined result at a specific and predetermined cost, time and quality 10. Being successful in a specific field. Unlike efficiency, effectiveness has external focus. Effectiveness is about the result you produce, but more importantly, effectiveness should not only produce intent, but it must produce a needed and relevant intent. Effectiveness is thus what the customer wants. A high performing organization will work towards equilibrium between effectiveness and efficiency. Effectiveness is usually located with core business, whilst efficiency mostly dominates the support functions of an organization. Of course it is never a case of either / or 11. A private hospital might offer effective childbirth by having a gynecologist, a pediatrician, an anesthetist, and four nurses available for the labor. This contradicts an efficient childbirth, where we would only have one doctor doing the work of four. 12. Time QualityCost 13. 14. Triangle 1 Triangle 2 Scope Risk Cost Quality Time Resources