from acquisition to monetization—chat apps connect the next

Download From Acquisition to Monetization—Chat Apps Connect the Next

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  • By:

    Date:

  • Contents

    What we do

    Our industry relevance

    Your App User journey

    User Acquisition

    Account Activation & Management

    Engagement

    Commerce

    Re-engagement

    The tyntec OTT solutions

    Your partner

    How to start

    Silde 3

    Slide 4

    Slide 5

    Slide 11

    Slide 15

    Slide 16

    2

  • Who we are

    tyntec brings the tools and pro-tips, mastered by working with the worlds leading

    brands of messaging apps and social networks, to enable OTTs to acquire new

    users, keep them engaged and ensure their securitythroughout the entire user

    journey.

    3

    What we do

  • Our Industry Relevance

    By Matt Hamblen July 17, 2015

    By Jessica Smith July 13, 2015

    July 15, 2015

    By Desire Athow February 26, 2015

    Industry influencers turn to us for expert insights and data

    4

    By Natasha Lomas September 25, 2013

    By Steve French March, 2014

  • Your App User Journey

    With hundreds of apps to choose from, how do you ensure consumers find your

    app and then keep them engaged? Add SMS, Voice and Phone Number Intelligence

    to make your app stickier, easier to spreadand safer for monetization.

    5

    From Acquisition to Monetization

    User Acquisition

    Engagement

    Re-engagement

    Account Activation

    & Management

    Commerce

  • User Acquisition

    Use Case

    Viral invites: Users can invite anyone on their

    contact lists to join via SMS.

    In-app recommendations: Users can forward app content to non-

    users via SMS.

    Mobile app distribution: Users can send an app download link to

    any phone via SMS from your website.

    The tyntec Advantage

    Global coverage: Access 1200 networks across 200 countries.

    Phone number info: Send only when it matters (valid number; phone on; not roaming).

    Visual monitoring: Use real-time data to reroute when congested.

    REST API: Easily connect to SMS services.

    Turn your users into advocates. Get new users.

    6

  • Account Activation & Management

    Use Case

    Activation codes:

    After downloading the app, users receive an activation code via SMS.

    Account recovery: When an account is deactivated, the

    user can reset the account by entering a one-time passcode send via SMS.

    The tyntec Advantage

    Global number verification: improve your conversation rate by using phone number information (valid number; phone on or off; roaming or not).

    High-speed delivery: Ensure priority delivery using fast track routing.

    End-to-end security: Provide added security with complete control over the entire delivery path.

    Onboard users. Fast and safe.

    7

  • Engagement

    Use Case

    Activity alerts: Users can receive SMS reminders for pre-

    selected alerts.

    App-to-phone communication: Users can choose premium text and calling

    option.

    SMS fallback: Users messages can be sent over SMS when

    theres no data access.

    The tyntec Advantage

    Universal reach: Reach across all networks, operating systems and apps through telephony services.

    Configure sender ID: Build trust with your users (and improve your conversation rate) by using recognizable sender names.

    Delivery transparency: Make actionable decisions using real-time delivery data.

    Never let them leave. Connect all.

    8

  • Commerce

    Use Case

    Phone-based two-factor authentication: Users can authenticate their identity by entering a one-time passcode (OTP) during an in-app purchase.

    The tyntec Advantage

    2FA with phone number intelligence: Raise your conversation rate by using number information (valid number; phone on or off; roaming or not).

    High-speed delivery: Ensure priority delivery using fast track routing.

    End-to-end security: Provide added security with complete control over the entire delivery path.

    Minimize friction. Maximize profit.

    9

  • Re-engagement

    Use Case

    Loyalty program alerts: Special offers can be sent to lagging

    users via SMS, enticing them to reengage.

    Reactivation codes: Users can reactivate their accounts by

    entering codes sent via SMS.

    The tyntec Advantage

    Reach beyond your app: Connect with your users across all networks, operating systems and apps.

    Configurable sender ID: Make it easy for your users to recognize your nameand open your message.

    Reignite interest. Connect them back.

    10

  • The tyntec OTT Solutions

    Streamlined solutions configured for the requirements of OTTs, building on our technology and

    expertise garnered from working with top brands of messaging apps and social networks.

    11

    Make it easy for your

    users to help you

    acquire new usersand

    monetize them.

  • 12

    User Acquisition & Engagement Solution Universal reach across geography, devices & apps

    Acquisition & Engagement Solution

    Applicable use cases Viral invites *** In-app recommendations *** Mobile app distribution *** Reactivation alerts *** Activity alerts

    Key components

    2-way SMS

    Reach all your markets by accessing 1,200 networks across 200 countries.

    Accessible via REST API.

    Global Number Verification

    Send only when it matters by checking validity of numbers, phone on/off, roaming status.

    Accessible via REST API.

    Build trust with your users (and improve your conversion rate) by using recognizable sender names with configurable sender IDs.

    Be notified when your SMS doesnt get deliveredget the whys with real-time error code.

    Special features

  • 13

    User Communications Solution Simple connection between your users & their friends

    13

    Applicable use cases Person-to-Person Messaging *** Seamless SMS Instant Messaging

    Key components

    2-way SMS

    Help users communicate with anyone, anytime right from your app, by accessing 1,200 networks across 200 countries.

    Available as REST API.

    Let users keep chatting on your app even when theres no data connection with the SMS fallback.

    Make it easy for your users to recognize the sender with alphanumeric sender IDs.

    Be notified when your SMS doesnt get deliveredget the whys with real-time error code.

    User Communications Solution

    Special features

  • 14

    Account Security Solution Easy, low cost and secure authentication

    Account Security Solution

    Applicable use cases Activation codes *** Password reset *** Payment authentication

    Key components

    OTP SMS

    Authenticate user identities or transactions by using one-time passcodes (OTPs).

    Access 1,200 networks across 200 countries.

    Accessible via REST API.

    Global Number Verification

    Send only when it matters by checking validity of numbers, phone on/off, roaming status.

    Accessible via REST API.

    Ensure priority delivery for authentication messages using tyntecs

    fast track routing.

    Provide end-to-end security with complete control over the entire

    delivery path.

    Make it easy for your users to recognize the sender with

    alphanumeric sender IDs.

    Be notified when your SMS doesnt get deliveredget the whys with

    real-time error code.

    Special features

  • Your Partner

    Get the tools and tips from a pro who understands your user journeyand show you the track record. tyntecs OTT Expertise:

    Pro-tips mastered by working with the worlds leading OTT brands

    Technology and infrastructure build for the scale and economy required by OTTs

    Quality AND Reachnot OR:

    Average service uptime: 99.998%

    1,200 networks across 200 countries Strict adherence to Service Level Agreements

    15

  • How to Start

    16

    Singapore Office:

    tyntec Pte Ltd

    51 Goldhill Plaza

    #11-01/02

    Singapore 308900

    US Office:

    tyntec Inc.

    555 California Street

    Suite 4925

    San Francisco

    +49 202 451 200 sales@tyntec.com

    Get in touch with usand lets make your app take off!

    UK Offices:

    tyntec Ltd.

    11 Hope Street

    Douglas IM1 1AQ

    Isle of Man

    tyntec GmbH

    6 St Andrew Street

    London

    EC4A 3AE

    Germany Offices: tyntec GmbH Hofmannstrasse 25-27 81379 Munich tyntec GmbH Semerteichstrasse 54-56 44141 Dortmund

    16

    mailto:sales@tyntec.com