employee satisfaction survey - 2019 - lindab · • the most common measurement for employee...

lindab | we simplify construction

Employee Satisfaction Survey - 2019


People


• The People strategy for Lindab is to build a strong employer brand that willincrease our ability to attract, recruit and retain the right people.

• An essential part of the People strategy and our organisational success isemployee engagement.

• Employee engagement is important because it affects employees attitudes,behaviours and performance.

• It is evident that organisations whom foster a culture that enables employees toengage in their work benefit from improved organisational performance,productivity, innovation, customer satisfaction, loyalty, employee health &wellbeing, reduced levels of absence and reduced employee turnover.


People -

Employee Engagement


• The most common measurement for employee engagement is an EmployeeSatisfaction Survey

• We created a short survey based on the key drivers of employee satisfaction:communication, teamwork, pay, rewards, recognition, benefits & flexibility,job satisfaction, training & development, H&S and social responsibility.

• An anonymous employee satisfaction survey was made available to allemployees and we are delighted to be able to confirm that 157 employees- 48%took the opportunity to provide their views and opinions on Lindab.

• The results from the survey have now been analysed, appropriate activitiesprioritised and the results of the survey are as follows


People - Thank you to all who completed the survey

Employee Satisfaction Survey

lindab | we simplify constructionlindab | we simplify construction

People -

What department do you work in?

Sales Warehousing &Driving

AdministrationIncluding Finance & HR

Production

84 4415 14

157 employees completed the survey


People -

How long have you worked for Lindab?

0 – 5 years 5 – 10 years 10 – 15 years 15 – 20 years 20+ years

65 26 30 18 18

23% have worked for Lindab for over 15 years


People -

I understand the organisation's business goals and strategic activities

Strongly Agree29%

Agree60%

Disagree9%

Strongly Disagree2%

89% agree or strongly agree


People -

I understand how my work impacts the organisation's business goal and strategic activities

Strongly Agree34%

Agree60%

Disagree5%

Strongly Disagree2%

94% agree or strongly agree


People -

Communication

Communication between senior management

and employees is good

Communication between my line manager and myself is

good

12% Strongly Agree55% Agree24% Disagree9% Strongly Disagree


86% communicate well with their line manager


People -

Working relationships

My line manager and I have a good working

relationship

1%

6%

56%

37%

Strongly Disagree

Disagree

Agree

Strongly Agree

93% have a good relationship with their line manager

I trust and respect my line manager

1%

10%

47%

42%


People -

Salary

I am paid fairly for the work I do My salary is competitive with similar jobs I may find elsewhere

4%

48%35%

13%

Strongly Agree Agree Disagree Strongly Disagree

5%

49%34%

12%


More than half agree that pay is fair


People -

Benefits

6% Strongly Agree49% Agree

35% Disagree10% Strongly Disagree

I am satisfied with my total benefits package

More than half are satisfied with company benefits


People -

I am satisfied with the workplace flexibility offered by the organisation

Strongly Agree23%

Agree55%

Disagree17%

Strongly Disagree5%


People -

I enjoy my work most days

Strongly Agree

14%

Agree

71%Disagree

13%

Strongly Disagree

2%

85% enjoy working for Lindab


People -

Interesting & rewarding


I do interesting and challenging work

.” ““79% are interested and challenged


People -

I am recognised by my line manager when I do a good job

Strongly Agree

19%Agree

56%Disagree

15%Strongly Disagree

10%

75% feel they receive recognition


People -

I am satisfied with my job

15%

61%

19%5%


76% are satisfied with their job at Lindab


People -

Training

“ 10%

51%

28%

11% 9%

52%

28%

11%

I am satisfied with the investment the organisation makes in my training and

development

I am satisfied with the job-related training available to me

80% are satisfied with job-related training


People -

Advancement opportunity

I am satisfied with the career advancement opportunities available to me

Strongly Agree

8%

Agree

46%

Disagree

30%

Strongly Disagree

17%

54% are satisfied with advancement opportunites


People -

The organisation has a safe working environment

Strongly Agree28%

Agree61%

Disagree5%

Strongly Disagree5%

90% feel safe at work


People -

The organisation operates in a socially responsible manner

Strongly Agree

31%Agree

61%Disagree

5%Strongly Disagree

3%


People -

Considering everything, how satisfied are you with the organisation?

Extremely Satisfied

15%Satisfied

68%Dissatisfied

17%Strongly Dissatisfied

1%

83% are satisfied with the organisation


People -

Would you recommend Lindab to a friend / family member as a good place to work?

Yes78%

No22%


People

Celebrating our successes

93% have a good relationship with their line

manager

94% understand how their work impacts the

organisation’s business goals and strategic activities

89% understand the organisation's

business goals and strategic activities

157 employees completed the survey which is a 48%

response rate(The average response rate to an

internal survey is between 30 / 40%)

80% are satisfied with job-related training

Considering everything, 83% are satisfied with

the organisation

85% enjoy working for the

organisation

92% agree the organisation

operates in a socially responsible manner


People

Employee suggestions for workplace improvements

Improvements in IT and better company

mobile phones

More recycling

More flexible working hours

Better cooperation, support and understanding of responsibilities

between different branches/ production/ teams

More support, feedback and quicker response from senior

management

More training

Improved perception of career opportunities for women in the

organisation

Shorter car lease period

More / better marketing materials

Health & Safety within branches and

deliveries

Opportunities made available fairly, vacancies advertised

internally.

Rewards and recognition for all

employees including more holidays

Team-building activities


We really do appreciate your open and honest feedback and we can tell you that you have been heard! Whilst we cannot promise to implement all of your suggestions for improvement, since the 2018 survey we have addressed the following: Continued to improved internal communication through the monthly newsletter, branch / regional reviews, Lindnet, skype

calls and / or meetings;

Introduced a new & more robust Company Sickness Absence Management policies;

Further reviewed the Company car choice listing and added more hybrid cars;

Provided access to regular pension reviews via AEGON Assist and increased the minimum employer pension contribution from 3% to 4%.

Continued to updated and improve the working environments and conditions in a number of our locations; and

Obtained and renewed for another year both the PRS & PPL music licence for all branches.


People -

Improvements based on your suggestions


From the results of the 2019 survey we have again identified key employee engagement drivers that we will either continue to prioritise or investigate and action where possible.

Communication• Engage and improve communication at all levels throughout the organisation but specifically, with those employees who

do not have access to Lindnet nor a lindab.com email account.• Endeavour to provide quicker two-way, up / down communication and feedback between senior management / line

managers and employees.

Teamwork• Investigate and improve inter-branch relationships.

Rewards & Recognition & Benefits• Introduce a formal reward and recognition scheme for all employees. • Continue to investigate the introduction of an employee cash plan whereby, employees can enjoy great deals, cash

back and discounts on purchases including supermarkets, travel, cinema, health & beauty and much more.• Investigate the introduction of new employee benefits such as buying / selling annual leave, taking a day off for

milestone birthdays / moving house / getting married etc.

Overall Employee Satisfaction• Continue to review and improve working environments and conditions throughout the branch network.

People -

Opportunities for improvement


Effective continual feedback from our employees is critical to improving performance, productivity, engagement, our brand and is a strategic activity to ensure that by 2020 we have the ‘best teams for our business’.

The employee engagement survey will be conducted annually in November and results reported no later than the 28th February.

By 2020 our strategic goals are:

• To attain an overall employee satisfaction score of 90%


People -

Strategic Goal 2020


Lindab UK HR Team

People

Gail Horton

HR [email protected]

Chanel Queensborough-Blackburn

HR [email protected]

Navi Kang

Recruitment Coordinator [email protected]

Fallon Neaves

Business [email protected]

People -

Thank you again for taking the time to complete the survey and for reviewing the results. If you should have any ideas or suggestions for other ways in which you believe we can improve then please do contact your line manager, your Branch & Regional Operations Manager, HR or any member of the Senior Management Team.

employee satisfaction survey - 2019 - lindab · • the most common measurement for employee...

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