employee satisfaction survey - hays cisd€¦ · employee satisfaction survey that asks employees...

42
Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 1 of 42 Employee Satisfaction Survey Results and Analysis Hays CISD March 31 – April 16, 2014

Upload: truongtram

Post on 05-Jun-2018

222 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 1 of 42

Employee Satisfaction Survey Results and Analysis

Hays CISD March 31 – April 16, 2014

Page 2: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 2 of 42

Table of Contents

Executive Summary ……………………………………………………………………………………………… 3 Main Findings ………………………………………………………………………………………………………. 4 Survey Development ……………………………………………………………………………………………. 5 Participation and Demographics …………………………………………………………………………. 6 Hays CISD Strategic Plan ………………………………………………………………………………………. 8 Job Satisfaction …………………………………………………………………………………………………….. 8 Work Environment ………………………………………………………………………………………………. 9 Compensation and Benefits …………………………………………………………………………………. 9 Competitive Salary and Benefits with Other Districts ………………….………………………. 10 Relationship with Coworkers ……………………………………………………………………………… 11 Relationship with Primary Supervisor ……………………………………………………………….. 12 District Communications ……………………………………………………………………………………. 12 District and School Operations …………………………………………………………………………… 13 Curriculum and Instruction ……………………………………………………………………………….. 13 Student Discipline Support ………………………………………………………………………………… 14 Shared Values ……………………………………………………………………………………………………. 15 Quality of Education …………………………………………………………………………………………. 15 Student Support ……………………………………………………………………………………………….. 16 Quality of Programs and Services ……………………………………………………………………... 16 Interaction with Central Office …………………………………………………………………………. 17 Appendix …………………………………………………………………………………………………………. 21

Page 3: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 3 of 42

Executive Summary Since 2012, Hays Consolidated Independent School District (Hays CISD) has conducted an Employee Satisfaction Survey that asks employees their perceptions on key factors associated with job satisfaction and improving student learning. This year’s survey was open March 31 to April 16, 2014, and all 2,377district employees were asked to participate. Survey participants responded to questions related to the following 10 topics:

1. Demographics 2. Hays CISD Strategic Plan 3. Job Satisfaction 4. Working Conditions 5. Compensation and Benefits 6. Relationships with Coworkers and Supervisors 7. Communication with the District 8. School and District Operations

a. Curriculum and Instruction b. Student Discipline Support/Safety and Behavior c. Shared Values d. Quality of Education e. Student Support

9. Quality of Programs and Services 10. Interactions with the Central Office

Participation

More employees participated in the 2014 Employee Satisfaction Survey than in prior years. The total number of survey participants increased by 14% between 2013 (N=1,117) and 2014 (N=1,360). The number of respondents yielded a participation rate of 57% — a seven percentage point increase from last year (50%). This participation increase is due in large part to the efforts of the Hays CISD leadership team to encourage staff to take part in the survey and to engage as many stakeholders as possible.

Page 4: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 4 of 42

Main Findings

Implementation of the Hays CISD six core beliefs received more favorable responses this year compared to 2013 and 2012. In the 2014 survey, the percentage of favorable responses (Strongly Agree or Agree) ranged from 77% to 85% across the six core beliefs aligned with the Hays CISD strategic plan. In 2013, favorable responses ranged from 69% to 72%. ‘We will be responsible stewards of our resources’ had the highest favorable response (85%), followed by ‘We will not give up on any student’ with 83% favorable response.

Survey respondents indicate a sense of shared value for professional and courteous behavior. Of the five statements regarding shared values, participating employees indicated district employees are professional and courteous when working with parents, students and colleagues (92%). Participating employees also indicated being encouraged by principals and supervisors to always do their best (92%).

The survey responses indicate a high level of employee satisfaction with and overall enjoyment of work at Hays CISD and in public education in general. Eighty-nine percent of non-administrative school-based staff indicated that they enjoy working at their school, while 82% indicate they always or often feel good about their job in public education.

The majority of respondents indicated the overall work environment in Hays CISD is

professional (87%), allows employees to decide how to do their work (87%) and encourages collaboration (89%). Three out of four participating employees also indicate their work environment is one of mutual respect (77%), fair distribution of work (74%) and fair implementation of policies (81%).

Employees view school leaders and their leadership positively. The majority of respondents indicated their principal makes decisions that are in the best interests of the students (82%) and the principal has confidence in their ability (86%). Additionally, if an employee had an issue or concern, the school leader responded in a professional manner (84%).

Overall, the majority responded favorably to the quality of education expected at Hays CISD. Survey participants indicated high learning standards (90%) and expectations (83%) are set for all students at their campus. Additionally, 86% of instructional staff indicated helping students meet challenging academic goals is a primary focus of their school.

The survey responses indicate that employees feel differently when asked about district communications compared to school communications. Across all job categories, district communication received less favorable responses than did communications from the school. For example, 88% of participating employees indicated their principal or direct supervisor clearly communicates his/her expectations, while 77% of participating employees indicated the District Office provides clear direction and expectations of employees. Another example centers on decision-making and communication. Fifty-five percent of respondents indicated the District Office clearly

Page 5: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 5 of 42

explains how key decisions are made, while 83% indicated their principal or direct supervisor effectively communicates important issues that affect them.

Page 6: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 6 of 42

Survey Development

The survey questions and study design were developed by K12 Insight in collaboration with the Hays CISD Leadership Team with significant contributions from Christina Courson. While Hays CISD is in its third year of conducting the Employee Satisfaction Survey, this is the first year K12 Insight has managed the project. Though this year’s survey covers similar survey topics as those surveys administered in 2012 and 2013, the content of the 2014 survey is not exactly the same due to copyright. For this reason, all trend analysis is at the topic level, rather than for individual survey items. In some cases, items were replicated from previous survey questions, such as those regarding the Hays CISD core beliefs. K12 Insight did a crosswalk between past survey items and topics and items found in K12 Insight’s survey bank in order to keep the value of past surveys and data. All questions were voluntary except for a question that asked employees to describe their position, which was needed for data analysis. In addition, most questions used a 5-point scale with the answer options Strongly Agree, Agree, Disagree, Strongly Disagree and Don’t Know.

Administration

The Employee Satisfaction Survey was open to all Hays CISD employees March 31 to April 16, 2014. K12 Insight sent each district employee an individualized email invitation with a unique link to take the online survey via the K12 Insight Engage platform. Significant effort was made to increase participation and to ensure staff engagement with this survey. For example:

The Leadership Team sponsored a school-level competition to award a special day for the

school with the highest participation rate at each school level.

K12 Insight delivered three reminders to all staff on the following dates: o 4/8 o 4/10 o 4/15

In addition, Hays CISD provided schools with a daily listing of the top five schools by

participation rate.

Lastly, with support from K12 Insight, Hays CISD reached out to numerous principals to address staff questions and concerns.

Technical Notes

• The findings for each item in the report exclude participants who did not answer the item. • Results do not reflect random sampling; therefore, they should not be generalized to the

entire population. Rather, results reflect the perceptions and opinions of just those who responded to the survey.

• To enable ease of reporting, only favorable response options (Strongly Agree and Agree) are reported. The Appendix contains all items and the full distribution of all responses.

• Data labels of 5% or less are not shown on graphs, charts or figures.

Page 7: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 7 of 42

Participation As shown in Table 1, the employee participation rate increased from 50% in 2013 to 57% this year. Specifically, the participation rate for teachers and campus administrators increased from 63% to 80% and from 65% to 80%, respectively.

SY 2012-13 SY 2013-14

Job Type Participation

Rate Participation

Rate Teacher 63% 80%

Other Professional 63% 91%

Instructional Aide 57% 18%

Campus Administrator 65% 80%

District Administrator 100% 95%

Non-Campus Professional 81% 86%

Clerical/Office 55% 28%

Auxiliary Support 16% 12%

Overall Employee Participation 50% 57%

Table 1: Participation by Job Type As shown in Figure 1, the majority of this year’s survey participants were teachers. Teacher participation increased by seven percentage points, while Other Professional participation increased by 10 percentage points. Participation by Clerical/Office staff members decreased by six percentage points this year.

Figure 1: Survey Participation Distributions

As shown in Figure 2, most survey participants worked at elementary schools, followed by middle and high schools. Additionally, nearly three-quarters (74%) of survey participants have worked in the district for at least three years.

63% 18%

6%

Survey Participation Distribution: SY 2013-14

Teacher Other Professional

Instructional Aide Campus Administrator

District Administrator Non-campus Professional

Clerical/Office Auxiliary Support

56%

8%

6%

8%

10%

Survey Participation Distribution: SY 2012-13

Teacher Other Professional

Instructional Aide Campus Administrator

District Administrator Non-campus Professional

Clerical/Office Auxiliary Support

Page 8: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 8 of 42

Figure 2: Work Location Figure 3: Length of Employment

50%

18%

18%

Work Location

Central AdministrationCurriculum and Instruction AnnexElementary SchoolHigh SchoolMaintenance and FacilitiesMiddle School

24%

19%

33%

22%

0% 20% 40% 60% 80%100%

Less than 1 year (N=40)

1 to 2 years (N=326)

3 to 5 years (N=252)

6 to 10 years (N=442)

More than 10 years(N=293)

Length of Employment

Page 9: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 9 of 42

Hays CISD Strategic Plan For any school district to be successful, employees must understand and support the strategic plan and — working with the district — must implement the plan with fidelity. Both in the 2013 and 2014 surveys, employees were asked to rate how successfully the district implemented its six core beliefs. The majority of participating employees had favorable responses. (See Figure 4) (See Appendix Question 4)

Figure 4: Perceptions of the Hays CISD Six Core Beliefs

Job Satisfaction Since 2012, the survey has asked participants questions related to their overall job satisfaction. As shown in Figure 5, the percentage of employees who gave favorable responses to questions related to their job satisfaction decreased from 91% in 2012 and 92% in 2013, to 82% in 2014.

Figure 5: Overall Employee Satisfaction

As a reminder, the job satisfaction questions in the 2014 survey are not the exact same questions as those in the 2012 and 2013 surveys. Therefore, this decrease may not reflect an actual decrease in job satisfaction. The job satisfaction question in the 2014 survey asked participants how they feel as an employee in a public school system. Twenty-one percent (21%) said they always feel good about their job in public education, while 61% said they often feel good, but some days are difficult. (See Appendix, Question 5)

83%

84%

81%

85%

77%

83%

0% 20% 40% 60% 80% 100%

Hays CISD makes decisions based on what is best forstudents.

Hays CISD honors relationships and treats all people withdignity and respect.

Hays CISD seeks balance to promote well‐being in all areas of life.

Hays CISD strives to be a responsible steward of resources.

Hays CISD does not compromise excellence.

Hays CISD does not give up on any student.

Percent Strongly Agree or Agree

Perceptions of the Hays CISD Six Core Beliefs

91%

92%

82%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Overall Employee Satisfaction

Page 10: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 10 of 42

As shown in Table 2, breaking job satisfaction responses down by position type shows a range of 36 percentage points. Respondents who feel good about their job (the most favorable response) were a low of 14% for teachers and a high of 50% for auxiliary support staff.

Q5: Overall, how do you feel as an employee in a public school system?

I always feel good about my job in public education.

Percentage

Auxiliary Support 50%

Clerical/Office Employee 43%

Other 31%

District Administrator 31%

Campus Administrator 26%

Instructional Aide 24%

Non-Campus Professional 19%

Teacher 14%

Table 2: Favorable Job Satisfaction by Role

Work Environment Similar to prior years, a high percentage of survey participants gave favorable responses to questions about their working environment (see Figure 6). Favorable responses ranged from 74% (I believe work is fairly distributed at my school or department) to 89% (My principal or direct supervisor allows me to make decisions about how to do my work). (See Appendix Question 6)

Figure 6: Employee Perceptions of Working Environment

Compensation and Benefits

For the past three years, employees have been asked their thoughts about the compensation and benefits package at Hays CISD. The percentage of favorable responses to these questions decreased from 62% in 2012 to 49% in 2014. (See Figure 7) According to Texas Teachers for Tomorrow, Hays CISD ranks 17 out of 27 for new teacher salaries in its region, which may explain, at least in part, why only 17% of respondents had a favorable view of their total salary and benefits package. (See Appendix Question 7)

81%

82%

83%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Working Environment

Page 11: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 11 of 42

Figure 7: Employee Perception of Compensation and Benefits

While the overall favorable ratings of compensation and benefits have decreased, employees responded more favorably to questions about support from the Human Resources Department. Seventy-nine percent (79%) of participating employees responded favorably about the department’s ability to answer questions, while 78% responded favorably about the department’s ability to provide enough information to make an informed decision about their benefits. (See Appendix, Question 7)

Competitive Salary and Benefits Package with Other Districts

As in past years, employees were asked if the district’s total salary and benefits package is fair and competitive with other districts. Figure 8 shows the favorable response percentages to that question disaggregated by position type. All position types had low favorable percentages. Campus Administrators had the lowest percentage of favorable response rate (0%), while Auxiliary Support had the highest (29%). The trend shows declining favorable responses over the past three years.

Figure 8: Perception of Compensation Compared to Other Districts

62%

59%

49%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree and Agree

Overall Perception of Compensation and Benefits

29%

36%

42%

26%

66%

56%

43%

57%

26%

40%

59%

15%

50%

48%

41%

48%

16%

21%

12%

0%

28%

17%

17%

29%

0% 20% 40% 60% 80% 100%

Teacher

Other Professional

Instructional Aide

Campus Administrator

District Administrator

Noncampus Professional

Clerical/Office

Auxiliary Support

Percent Strongly Agree or Agree

The district’s total salary and benefits package is fair and competitive with other districts.

2012 2013 2014

Page 12: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 12 of 42

Relationship with Coworkers Non-administrative, school-based employees were asked questions about their relationships with their coworkers. As with the previous two years, a strong majority of survey participants responded favorably to questions about their perceptions of their interactions with their colleagues (See Figure 9).

Figure 8: Employee Perceptions of Coworker Relationships

The range of favorable response percentages across all six questions related to co-worker relationships was 28 percentage points. The lowest percentage was 65% (Support is available to help me incorporate technology into my instructional practices). The highest percentage was 93% (Collaboration is encouraged among teachers and staff at this school; AND I feel respected and supported by other teachers at this school). (See Appendix Question 9)

Relationship with Primary Supervisor Non-administrative, school-based employees were asked about their relationship with their primary supervisor. Similar to prior years, a high percentage of employees responded favorably to these questions (See Figure 10).

Figure 10: Perception of Relationship with Primary Supervisor

The favorable response range for questions related to relationship with the primary supervisor was 11 percentage points. The lowest favorable percentage was 77% (My principal and assistant

90%

95%

82%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Overall Perception of Coworker Relationships

82%

84%

83%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Overall Perception of Relationship with Primary Supervisor

Page 13: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 13 of 42

principals encourage employees to be involved in making decisions for the school). The highest favorable response percentage was 88% (I know what my principal expects of me as an employee at this school). (See Appendix Question 10)

District Communications The percentage of favorable responses to questions about district communications was lower in 2014 than in previous years (See Figure 11). Favorable responses varied a great deal across the nine questions in this section of the survey. For example, when asked to respond to questions about school-level communications, more employees responded favorably (81% to 88%) compared to questions about communications from the district (52% to 55%). (See Appendix Question 13)

Figure 11: Overall Perception of District Communications

District and School Operations Participants were asked questions in five topic areas regarding district and school operations:

Curriculum and Instruction Student Discipline Support

o Safety and Behavior Items Shared Values Overall Quality of Education Student Support

Overall, a high percentage of survey participants gave favorable responses to questions related to district and school operations. As shown in Figure 12, perceptions of curriculum and instruction have remained relatively stable over the past three years, while school discipline support has increased, as shown in Figure 13.

88%

83%

71%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Precent Strongly Agree or Agree

Overall Perception of District Communication

Page 14: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 14 of 42

Figure 12: Overall Perception of Curriculum and Instruction

Figure 13: Overall Perception of Student Discipline Support

In the 2014 Employee Satisfaction Survey, employees were asked several items related to safety and behavior and student support. The range of favorable ratings was 40 percentages points. The lowest favorable rating was 53% (Students do not threaten or bully each other at this school). The highest favorable response percentages were 93% (I am safe at this school) and 92% (Students are safe at this school). (See Figure 14) (See Appendix Question 19)

76%

74%

71%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Overall Perception of Curriculum and Instruction

67%

75%

79%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent Strongly Agree or Agree

Overall Perception of Student Discipline Support

Page 15: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 15 of 42

Figure 14: Safety and Behavior Items

44%

42%

24%

12%

37%

40%

40%

23%

30%

49%

50%

42%

41%

40%

46%

48%

53%

48%

23%

35%

12%

6%

4%

18%

14%

8%

7%

0% 20% 40% 60% 80% 100%

I am safe at school. (N=1,169)

Students are safe at school. (N=1,171)

Discipline is enforced fairly at school.(N=1,163)

Students do not threaten or bully each otherat this school. (N=1,163)

Alcohol and/or drug use is not a problem atthis school. (N=1,169)

This school is a safe place from gang activity.(N=1,170)

This school is free of weapons. (N=1,166)

Students respect teachers at this school.(N=1,170)

I have the support I need to maintain orderand discipline at this school. (N=1,169)

Safety and Behavior Items

Strongly Agree Agree Disagree Strongly Disagree Don't Know

Page 16: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 16 of 42

Shared Values Across the five items associated with district shared values, participant responses varied, as shown in Figure 15. The item receiving the most favorable responses was ‘District employees are professional and courteous when working with parents, students and colleagues’ (92%). The item with the lowest percentage of favorable responses was ‘The District Office expects all employees to share ideas to improve overall performance’ (70%). (See Appendix Question 8)

Figure 15: Shared Value Items

Quality of Education The items related to overall quality of education were included in the Employee Satisfaction Survey for the first time this year. The majority of both school-level employees had favorable responses across all eight items as shown in Table 3. (See Question 16 and 17)

Quality of Education*

Item School-Level Employees

Strongly Agree or Agree

High learning standards are set for students at this school. 90%

High expectations are set for all students at this school. 83% Learning standards and expectations are clearly explained to students at this school. 90%

Curriculum, instruction and assessments are aligned to support student learning at this school. 82%

Helping students meet challenging academic goals is a primary focus of this school.

88%

Students at this school are learning what they need to know to be successful in the next grade level or after graduation.

84%

Teachers at this school work together to ensure student success. 93% Teachers at this school give timely and helpful feedback on student work. 94%

Table 3: Quality of Education Perceptions *Excludes Don’t Know

84%

92%

70%

91%

80%

0% 20% 40% 60% 80% 100%

Meeting the needs of students is one of the district’s top priorities. (N=1,349)

District employees are professional and courteous whenworking with parents, students and colleagues. (N=1,350)

The District Office expects all employees to share ideas toimprove overall performance. (N=1,353)

My principal or direct supervisor encourages me to alwaysdo my best. (N=1,351)

I feel comfortable sharing ideas and opinions with myprincipal or direct supervisor. (N=1,353)

Percent of Strongly Agree or Agree

Shared Values Items

Page 17: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 17 of 42

Student Support The overwhelming majority of participating employees responded favorably to the six student support statements, as shown in Figure 16. (See Appendix Question 18)

Figure 16: Student Support Items Quality of Programs and Services Employees were asked to rate the overall quality of each program or service listed in Table 4 using a scale of Excellent, Good, Fair and Poor. The majority of these questions were designed to provide qualitative metrics for schools and the district to meet the requirements of House Bill 5 (HB 5). (See Appendix Question 20)

Quality of Programs and Services*

Program or Service Excellent and

Good

Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED)

61%

Advanced Academic Programs (Honors, AP or Dual Enrollment) 73%

Art and Music Education Programs (HB 5) 87%

Career and Technical Education (HB 5) 73%

College and Career Readiness (HB 5) 69% Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.)

80%

English Language Development for English Learners (Programs designed specifically for limited English-speaking students)

67%

Digital Learning Environment (HB 5) 59%

97%

96%

91%

87%

81%

81%

0% 20% 40% 60% 80% 100%

There is a teacher, counselor or other staff member at schoolto whom a student can go for help with a school problem.

There is a teacher, counselor or other staff member at schoolto whom a student can go for help with a personal problem.

Students at school are treated fairly regardless of their race,culture, religion, sexual orientation, gender or disabilities.

The variety of activities and courses at this school keepstudents engaged in learning.

Students get the support they need at school for academicand career planning.

Teachers usually talk positively about students in the staffareas.

Percent Strongly Agree or Agree

Student Support Items

Page 18: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 18 of 42

Quality of Programs and Services* (Continued)

Program or Service Excellent and

Good

Guidance Counseling Services (HB 5) 68%

Health Services (School Nurse) (HB 5) 86%

Gifted and Talented Program (HB 5) 67%

Parent and Community Involvement (HB 5) 60%

Physical Education Program/Gym Class (HB 5) 80%

Second Language Programs (HB 5) 69%

Special Education Services 75%

Student Engagement (HB 5) 72%

Table 4: Quality of Programs and Services *Excludes Not Applicable

Interactions with the Central Office Employees were asked to reflect on their interaction with several district-level offices and departments. Only those employees who had contacted the office or department within the last 12 months responded to District Office/department specific questions. Table 5 provides a list of departments and offices with the total number of employees who responded. (See Appendix Question 21)

District Departments and Offices

Number of

Respondents

Superintendent’s Office 119

Human Resources 822

Business Office 256

Communication and Community Relations Office 138

Curriculum and Instruction 472

Technology 716

Table 5: District Departments and Offices These four items were presented to each respondent: When you have contacted the [District Department/Office] . . .

1. You easily found out who to contact. 2. You made contact with the right [Department/Office] member. 3. The [Department/Office] member was polite and listened to you. 4. Your ideas were considered and addressed in a professional manner

Page 19: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 19 of 42

Superintendent’s Office

Participating employees who indicated that they had contacted the Superintendent’s Office this year had similar favorable opinions compared with 2012 and 2013 (See Figure 17). (See Appendix Question 22)

Figure 17: Superintendent’s Office Customer Service and Support

Human Resources

The majority of participating employees who indicated that they had contacted the Human Resources Department this year had similar favorable opinions compared with 2012 and 2013 (See Figure 18). (See Appendix Question 23)

Figure 18: Human Resources Customer Service and Support

95%

94%

94%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree or Agree

Superintendent's Office Customer Service and Support

95%

95%

89%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree or Agree

Human Resources Customer Service and Support

Page 20: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 20 of 42

Business Office

Respondents who had contacted the Business Office in the past 12 months had similar favorable ratings as those in 2012 and 2013 (See Figure 19). (See Appendix Question 24)

Figure 19: Business Office Customer Service and Support

Communication and Community Relations Office

Respondents who had contacted the Communication and Community Relations Office in the past 12 months had similar favorable ratings as those in 2012 and 2013 (See Figure 20). (See Appendix Question 25)

Figure 20: Communication and Community Relations Office Customer Service and Support

97%

98%

95%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree or Agree

Business Office Customer Service and Support

98%

95%

96%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree or Agree

Communication and Community Relations Office Customer Service and

Support

Page 21: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 21 of 42

Curriculum and Instruction Department

The majority of participating employees who indicated that they had contacted the Curriculum and Instruction Department this year had similar favorable opinions compared with 2012 and 2013 (See Figure 21). (See Appendix Question 26)

Figure 21: Curriculum and Instruction Customer Service and Support

Technology Department

The majority of participating employees who indicated that they had contacted the Technology Department this year had more favorable opinions compared with 2012 and 2013 (See Figure 22). (See Appendix Question 27)

Figure 22: Technology Department Customer Service and Support

98%

95%

93%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree orAgree

Curriculum and Instruction Customer Service and Support

83%

92%

95%

0% 20% 40% 60% 80% 100%

2012

2013

2014

Percent of Strongly Agree or Agree

Technology Department Customer Service and Support

Page 22: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 22 of 42

Appendix

Page 23: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 23 of 42

Frequency Tables and Full Distribution for Hays CISD Employee Satisfaction

Survey in Order

I am a(n)...

Responses Count %

Teacher (N=863) 863 63%

Paraprofessional (N=162) 162 12%

Instructional Aide (N=25) 25 2%

Non-Instructional Campus Professional (RN, Counselor, etc.) (N=83)

83 6%

Campus Administrator (N=43) 43 3%

District Administrator (N=36) 36 3%

Non-Campus Professional (N=42) 42 3%

Clerical/Office Employee (Central Office or Department Staff) (N=30)

30 2%

Auxiliary Support (Food Services, Transportation, Custodian, Maintenance, etc.) (N=76)

76 6%

Total Responses 1,360

Question 1

Page 24: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 24 of 42

What is your primary work location?

Responses Count %

Administration Building (N=55) 55 4%

Barton Middle School (N=61) 61 4%

Blanco Vista Elementary School (N=48) 48 4%

Buda Elementary School (N=39) 39 3%

Camino Real Elementary School (N=37) 37 3%

Carpenter Hill Elementary School (N=46) 46 3%

Chapa Middle School (N=43) 43 3%

Curriculum and Instruction Annex (N=20) 20 1%

Dahlstrom Middle School (N=41) 41 3%

Elm Grove Elementary School (N=48) 48 4%

Facilities (N=21) 21 2%

Food Service (N=5) 5 0%

Fuentes Elementary School (N=65) 65 5%

Green Elementary School (N=69) 69 5%

Grounds (N=1) 1 0%

Hays High School (N=114) 114 8%

Hemphill Elementary School (N=61) 61 4%

Impact Center (N=22) 22 2%

Kyle Elementary School (N=52) 52 4%

Lehman High School (N=91) 91 7%

Live Oak Academy (N=18) 18 1%

Negley Elementary School (N=53) 53 4%

Performing Arts Center (N=2) 2 0%

Pfluger Elementary School (N=41) 41 3%

Science Hall Elementary School (N=65) 65 5%

Simon Middle School (N=48) 48 4%

Special Education (N=59) 59 4%

Tobias Elementary School (N=53) 53 4%

Transportation (N=30) 30 2%

Wallace Middle School (N=49) 49 4%

Total Responses 1,357

Question 2

How many years have you been working for the district?

Responses Count %

Less than 1 year 40 3%

1 to 2 years 326 24%

3 to 5 years 252 19%

6 to 10 years 442 33%

More than 10 years 293 22%

Total Responses 1,353

Question 3

Page 25: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 25 of 42

After an intensive outreach effort that included the voices of over 200 community members, Hays CISD developed six core beliefs. As part of our ongoing process of implementing our strategic plan, we ask that you please read the statements below and rate the success of our implementation.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) We will make decisions based on what is best for students.

446 670 180 36 20 1,352

33% 50% 13% 3% 1%

(b) We will honor relationships and treat all people with dignity and respect.

476 654 161 42 16 1,349

35% 48% 12% 3% 1%

(c) We will seek balance to promote well-being in all areas of life.

375 720 182 45 31 1,353

28% 53% 13% 3% 2%

(d) We will be responsible stewards of our resources.

401 741 139 36 26 1,343

30% 55% 10% 3% 2%

(e) We will not compromise excellence. 380 658 240 41 26 1,345

28% 49% 18% 3% 2%

(f) We will not give up on any student. 454 660 174 40 21 1,349

34% 49% 13% 3% 2%

Question 4

Page 26: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 26 of 42

Overall, how do you feel as an employee in a public school system?

Responses Count %

I always feel good about my job in public education.

276 21%

I often feel good, although some days are difficult.

812 61%

I sometimes feel good about my job in public education.

215 16%

I seldom feel good about my job in public education.

36 3%

I never feel good about my job in public education.

3 0%

Total Responses 1,342

Question 5

WORK ENVIRONMENT A positive, productive work environment is critical for any successful school, department or district. Staff members working together for a common purpose and mission will more efficiently and effectively achieve their goals. As you respond to each statement below, think about your office, department or school experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree Agree Disagree Strongly Disagree

Don't Know

Total

(a)

My principal or direct supervisor creates a professional work environment.

654 527 118 52 4 1,355

48% 39% 9% 4% 0%

(b)

My principal or direct supervisor allows me to make decisions about how to do my work.

694 484 123 48 8 1,357

51% 36% 9% 4% 1%

(c)

My principal or direct supervisor encourages collaboration within and across teams at my school or department.

702 503 88 40 19 1,352

52% 37% 7% 3% 1%

(d)

My principal or direct supervisor implements policies fairly at my school or department.

604 490 169 64 24 1,351

45% 36% 13% 5% 2%

(e) I believe work is distributed fairly at my school or department.

463 545 243 76 27 1,354

34% 40% 18% 6% 2%

(f) I work in an atmosphere where there is mutual respect among all staff.

483 556 225 77 12 1,353

36% 41% 17% 6% 1%

Question 6

Page 27: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 27 of 42

COMPENSATION Our compensation package for employees is critical for any successful school, department or district. Hays CISD strives to compensate our employees in a competitive and fair manner. As you respond to each statement below, think about your office, department or school this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a)

The district’s total salary and benefits package meets my needs.

22 404 582 333 17 1,358

2% 30% 43% 25% 1%

(b)

The district’s total salary and benefits package is fair and competitive with other districts.

19 218 616 418 85 1,356

1% 16% 45% 31% 6%

(c) The TRS health plan meets my needs.

26 477 425 280 140 1,348

2% 35% 32% 21% 10%

(d) Hays CISD benefits meet my needs.

35 628 381 206 87 1,337

3% 47% 28% 15% 7%

(e)

Hays CISD provides enough information for me to make an informed decision about my benefits.

161 896 185 62 51 1,355

12% 66% 14% 5% 4%

(f) Human Resources answers my benefits questions.

252 818 109 41 133 1,353

19% 60% 8% 3% 10%

Question 7

Page 28: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 28 of 42

SHARED VALUES Shared values are an important part of a highly effective, successful school system. Please read each statement below and consider your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a)

Meeting the needs of students is one of the district’s top priorities.

355 774 170 29 21 1,349

26% 57% 13% 2% 2%

(b)

District employees are professional and courteous when working with parents, students and colleagues.

407 837 70 14 22 1,350

30% 62% 5% 1% 2%

(c)

The District Office expects all employees to share ideas to improve overall performance.

235 711 200 43 164 1,353

17% 53% 15% 3% 12%

(d)

My principal or direct supervisor encourages me to always do my best.

725 510 72 28 16 1,351

54% 38% 5% 2% 1%

(e)

I feel comfortable sharing ideas and opinions with my principal or direct supervisor.

636 449 169 84 15 1,353

47% 33% 12% 6% 1%

Question 8

Page 29: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 29 of 42

FACULTY RELATIONS AND SUPPORT Below are statements related to faculty relations and support. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a)

Collaboration is encouraged among teachers and staff at this school.

406 419 36 21 3 885

46% 47% 4% 2% 0%

(b)

The professional development sessions I have attended have helped me to better meet the learning needs of my students.

167 441 201 68 8 885

19% 50% 23% 8% 1%

(c)

Support is available to help me incorporate technology into my instructional practices.

161 416 218 68 18 881

18% 47% 25% 8% 2%

(d)

I feel respected and supported by the principal and other administrators at this school.

426 296 99 52 11 884

48% 33% 11% 6% 1%

(e)

I feel respected and supported by other teachers at this school.

419 406 44 9 7 885

47% 46% 5% 1% 1%

(f) I enjoy working at this school.

430 356 63 14 19 882

49% 40% 7% 2% 2%

Question 9

Page 30: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 30 of 42

SCHOOL LEADERSHIP Below are statements related to your school's leadership. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a)

My principal makes decisions that are in the best interests of the students.

502 414 123 52 37 1,128

45% 37% 11% 5% 3%

(b)

I know what my principal expects of me as an employee at this school.

558 439 82 30 20 1,129

49% 39% 7% 3% 2%

(c)

My principal and assistant principal(s) encourage employees to be involved in making decisions for the school.

434 434 158 64 36 1,126

39% 39% 14% 6% 3%

(d) My principal has confidence in my ability.

571 401 68 26 64 1,130

51% 35% 6% 2% 6%

(e)

My principal provides useful feedback about how I perform my job duties.

477 422 137 53 35 1,124

42% 38% 12% 5% 3%

Question 10

SCHOOL LEADERSHIP (Teachers and Instructional Aides Only) Have you had an issue or concern to discuss with your principal or assistant principal this year?

Responses Count %

Yes 534 47%

No 593 53%

Total Responses 1,127

Question 11

Page 31: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 31 of 42

(Teachers and Instructional Aides Only) *When you have had an issue or concern to discuss with a school administrator . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) he or she was available to talk to you.

264 213 35 19 2 533

50% 40% 7% 4% 0%

(b)

he or she was courteous and listened to your concerns.

269 194 46 23 1 533

50% 36% 9% 4% 0%

(c)

he or she responded to your concerns in a professional manner, whether or not he or she agreed with your views.

256 189 52 32 1 530

48% 36% 10% 6% 0%

(d) he or she resolved your concerns.

182 160 114 45 29 530

34% 30% 22% 8% 5%

Question 12 *Only answered by those who responded Yes to Question 11

Page 32: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 32 of 42

COMMUNICATION Communicating effectively and efficiently ensures our staff is informed about important information in the most efficient manner possible. As you respond, please think about your workplace office, department or school experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a)

The District Office provides clear direction and expectations to employees.

172 864 199 40 75 1,350

13% 64% 15% 3% 6%

(b) The District Office clearly explains how key decisions are made.

123 624 387 97 117 1,348

9% 46% 29% 7% 9%

(c)

The District Office clearly explains the reasons behind decisions on key issues.

108 588 417 105 130 1,348

8% 44% 31% 8% 10%

(d)

The District Office actively seeks input from a diverse group of employees regarding decisions that affect staff.

140 594 278 95 237 1,344

10% 44% 21% 7% 18%

(e)

My principal or direct supervisor clearly communicates his/her expectations of my job performance.

539 652 108 38 13 1,350

40% 48% 8% 3% 1%

(f)

My principal or direct supervisor effectively communicates important issues that affect me.

502 619 159 50 20 1,350

37% 46% 12% 4% 1%

(g) My principal or direct supervisor is willing to listen to new ideas.

566 526 157 68 29 1,346

42% 39% 12% 5% 2%

(h) I believe I can influence decisions at my school or department.

375 592 241 88 55 1,351

28% 44% 18% 7% 4%

(i) I know where to go within the district to get information that I need.

268 786 205 44 47 1,350

20% 58% 15% 3% 3%

Question 13

Page 33: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 33 of 42

INSTRUCTIONAL SUPPORT (Teachers and Instructional Aides Only) Below are statements about school operations. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) My instructional materials are in good condition.

135 531 168 42 2 878

15% 60% 19% 5% 0%

(b)

I have the materials I need — such as textbooks, computers and visual aids — to effectively teach my classes.

102 414 272 94 3 885

12% 47% 31% 11% 0%

(c)

Students have access to reliable computers at school for learning purposes.

108 448 226 95 8 885

12% 51% 26% 11% 1%

(d)

Students have access to the Internet at school for learning purposes.

161 600 91 27 6 885

18% 68% 10% 3% 1%

Question 14

SCHOOL OPERATIONS (School-Based Staff Only) Below are statements about school operations. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) Fresh, high-quality food is served at this school.

149 545 193 77 205 1,169

13% 47% 17% 7% 18%

(b) My school is kept clean.

474 579 89 15 12 1,169

41% 50% 8% 1% 1%

(c)

This school is well-maintained, with working air conditioning and heat, adequate lighting and well-kept grounds.

422 615 90 28 12 1,167

36% 53% 8% 2% 1%

Question 15

Page 34: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 34 of 42

QUALITY OF EDUCATION (School-Based Staff Only) Below are statements about the quality of education your students receive at this school. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) High learning standards are set for students at this school.

390 514 79 22 4 1,009

39% 51% 8% 2% 0%

(b) High expectations are set for all students at this school.

375 466 134 28 8 1,011

37% 46% 13% 3% 1%

(c)

Learning standards and expectations are clearly explained to students at this school.

357 529 84 16 18 1,004

36% 53% 8% 2% 2%

(d)

Curriculum, instruction and assessments are aligned to support student learning at this school.

276 525 139 38 27 1,005

27% 52% 14% 4% 3%

(e)

Helping students meet challenging academic goals is a primary focus of this school.

355 512 99 21 22 1,009

35% 51% 10% 2% 2%

(f)

Students at this school are learning what they need to know to be successful in the next grade level or after graduation.

293 528 127 32 30 1,010

29% 52% 13% 3% 3%

(g) Teachers at this school work together to ensure student success.

430 493 61 9 15 1,008

43% 49% 6% 1% 1%

(h)

Teachers at this school give timely and helpful feedback on student work.

352 547 52 8 50 1,009

35% 54% 5% 1% 5%

Question 16

Page 35: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 35 of 42

QUALITY OF EDUCATION (District Staff Only) Below are statements about the quality of education students receive in this district. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) High learning standards are set for students.

14 52 5 1 6 78

18% 67% 6% 1% 8%

(b) High expectations are set for all students.

12 41 17 1 6 77

16% 53% 22% 1% 8%

(c)

Learning standards and expectations are clearly explained to students.

7 40 12 1 16 76

9% 53% 16% 1% 21%

(d)

Curriculum, instruction and assessments are aligned to support student learning.

6 45 13 1 13 78

8% 58% 17% 1% 17%

(e)

Helping students meet challenging academic goals is a primary focus.

12 45 8 1 10 76

16% 59% 11% 1% 13%

(f)

Students are learning what they need to know to be successful in the next grade level or after graduation.

4 37 17 1 18 77

5% 48% 22% 1% 23%

(g) Teachers work together to ensure student success.

9 47 11 2 9 78

12% 60% 14% 3% 12%

(h)

Teachers give timely and helpful feedback on student work.

5 35 16 0 21 77

6% 45% 21% 0% 27%

Question 17

Page 36: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 36 of 42

STUDENT SUPPORT (School-Based Staff Only) Below are statements about the support students receive at school. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree

Strongly Disagree

Don't Know

Total

(a)

There is a teacher, counselor or other staff member at school to whom a student can go for help with a school problem.

598 535 16 6 18 1,173

51% 46% 1% 1% 2%

(b)

There is a teacher, counselor or other staff member at school to whom a student can go for help with a personal problem.

598 528 14 7 21 1,168

51% 45% 1% 1% 2%

(c)

Students at school are treated fairly regardless of their race, culture, religion, sexual orientation, gender or disabilities.

577 486 62 15 31 1,171

49% 42% 5% 1% 3%

(d)

The variety of activities and courses at this school keep students engaged in learning.

413 602 101 12 39 1,167

35% 52% 9% 1% 3%

(e)

Students get the support they need at school for academic and career planning.

349 590 96 19 110 1,164

30% 51% 8% 2% 9%

(f)

Teachers usually talk positively about students in the staff areas.

290 650 136 16 69 1,161

25% 56% 12% 1% 6%

Question 18

Page 37: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 37 of 42

SAFETY AND BEHAVIOR (School-Based Staff Only) Below are statements related to safety and behavior. As you respond, please think about your experiences this school year.

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Don't Know

Total

(a) I am safe at school.

518 574 45 17 15 1,169

44% 49% 4% 1% 1%

(b) Students are safe at school.

496 591 50 17 17 1,171

42% 50% 4% 1% 1%

(c) Discipline is enforced fairly at school.

277 491 265 91 39 1,163

24% 42% 23% 8% 3%

(d)

Students do not threaten or bully each other at this school.

145 480 402 77 59 1,163

12% 41% 35% 7% 5%

(e)

Alcohol and/or drug use is not a problem at this school.

437 467 142 36 87 1,169

37% 40% 12% 3% 7%

(f) This school is a safe place from gang activity.

470 544 65 11 80 1,170

40% 46% 6% 1% 7%

(g) This school is free of weapons.

462 558 42 9 95 1,166

40% 48% 4% 1% 8%

(h) Students respect teachers at this school.

264 620 207 58 21 1,170

23% 53% 18% 5% 2%

(i)

I have the support I need to maintain order and discipline at this school.

352 561 164 59 33 1,169

30% 48% 14% 5% 3%

Question 19

Page 38: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 38 of 42

Programs and Services Please rate the overall quality of each program or service listed below. Those topics required by HB 5 are identified. Consider each program based on your experience this school year.

Excellent Good Fair Poor Total

(a) Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED)

36 150 86 34 306

12% 49% 28% 11%

(b) Advanced Academic Programs (Honors, AP or Dual Enrollment)

126 306 147 16 595

21% 51% 25% 3%

(c) Art and Music Education Programs (HB 5)

451 486 125 20 1,082

42% 45% 12% 2%

(d) Career and Technical Education (HB 5) 161 310 142 30 643

25% 48% 22% 5%

(e) College and Career Readiness (HB 5) 123 305 157 37 622

20% 49% 25% 6%

(f) Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.)

352 474 162 40 1,028

34% 46% 16% 4%

(g)

English Language Development for English Learners (Programs designed specifically for limited English-speaking students)

198 464 251 75 988

20% 47% 25% 8%

(h) Digital Learning Environment (HB 5) 134 378 251 106 869

15% 43% 29% 12%

(i) Dropout Prevention Strategies (HB 5) 101 254 175 42 572

18% 44% 31% 7%

(j) Guidance Counseling Services (HB 5) 279 457 264 76 1,076

26% 42% 25% 7%

(k) Health Services (School Nurse) (HB 5) 443 525 134 23 1,125

39% 47% 12% 2%

(l) Gifted and Talented Program (HB 5) 204 476 245 94 1,019

20% 47% 24% 9%

(m) Parent and Community Involvement (HB 5)

209 466 339 113 1,127

19% 41% 30% 10%

(n) Physical Education Program/Gym Class (HB 5)

384 508 193 34 1,119

34% 45% 17% 3%

(o) Second Language Programs (HB 5) 161 399 199 54 813

20% 49% 24% 7%

(p) Special Education Services 328 543 227 58 1,156

28% 47% 20% 5%

(q) Student Engagement (HB 5) 224 554 262 46 1,086

21% 51% 24% 4%

Question 20

Page 39: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 39 of 42

Which offices or departments have you contacted within the last 12 months?

Responses Count %

Superintendent's Office 119 10%

Human Resources 822 71%

Business Office 256 22%

Communication and Community Relations Office

138 12%

Curriculum and Instruction 472 41%

Technology 716 62%

Total Unique Response 1,151

Total Responses 2,523

Question 21

When you have contacted the Superintendent's Office . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

55 54 9 0 118

47% 46% 8% 0%

(b)

you made contact with the right Superintendent's Office member.

57 58 3 0 118

48% 49% 3% 0%

(c)

the Superintendent's Office member was polite and listened to you.

69 39 5 2 115

60% 34% 4% 2%

(d)

your ideas were considered and addressed in a professional manner.

58 50 3 6 117

50% 43% 3% 5%

Question 22

Page 40: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 40 of 42

When you have contacted Human Resources . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

189 535 73 22 819

23% 65% 9% 3%

(b)

you made contact with the right Human Resources staff member.

211 530 51 21 813

26% 65% 6% 3%

(c)

the Human Resources staff member was polite and listened to you.

264 459 57 33 813

32% 56% 7% 4%

(d)

your ideas were considered and addressed in a professional manner.

238 471 64 41 814

29% 58% 8% 5%

Question 23

When you have contacted the Business Office . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

83 151 12 6 252

33% 60% 5% 2%

(b)

you made contact with the right Business Office member.

88 154 6 5 253

35% 61% 2% 2%

(c) the Business Office member was polite and listened to you.

111 132 4 5 252

44% 52% 2% 2%

(d)

your ideas were considered and addressed in a professional manner.

97 145 6 4 252

38% 58% 2% 2%

Question 24

Page 41: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 41 of 42

When you have contacted the Communications and Community Relations Office . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

55 79 1 1 136

40% 58% 1% 1%

(b)

you made contact with the right Communications and Community Relations Office member.

57 75 3 1 136

42% 55% 2% 1%

(c)

the Communications and Community Relations Office member was polite and listened to you.

73 55 3 2 133

55% 41% 2% 2%

(d)

your ideas were considered and addressed in a professional manner.

68 57 6 2 133

51% 43% 5% 2%

Question 25

When you have contacted Curriculum and Instruction . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

138 287 33 11 469

29% 61% 7% 2%

(b)

you made contact with the right Curriculum and Instruction staff member.

137 305 18 7 467

29% 65% 4% 1%

(c)

the Curriculum and Instruction staff member was polite and listened to you.

168 275 15 8 466

36% 59% 3% 2%

(d)

your ideas were considered and addressed in a professional manner.

159 268 27 14 468

34% 57% 6% 3%

Question 26

Page 42: Employee Satisfaction Survey - Hays CISD€¦ · Employee Satisfaction Survey that asks employees their perceptions on key factors associated ... employee had an issue or concern,

Hays CISD Employee Satisfaction Survey © 2014 K12 Insight Page 42 of 42

When you have contacted Technology . . .

How strongly do you agree or disagree with the following statements?

Strongly Agree

Agree Disagree Strongly Disagree

Total

(a) you easily found out who to contact.

248 403 53 9 713

35% 57% 7% 1%

(b)

you made contact with the right Technology staff member.

266 425 17 7 715

37% 59% 2% 1%

(c)

the Technology staff member was polite and listened to you.

322 366 13 10 711

45% 51% 2% 1%

(d)

your ideas were considered and addressed in a professional manner.

306 379 16 9 710

43% 53% 2% 1%

Question 27