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CENTRAL

Version 10.3.1

Deployment Guide

Legal

The Winshuttle CENTRAL Deployment Guide is for informational purposes only. WINSHUTTLE

MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN

THIS DOCUMENT.

The software contains proprietary information of Winshuttle, LLC; it is provided under a license

agreement containing restrictions on use and disclosure and is also protected by copyright law.

Reverse engineering of the software is prohibited.

Due to continued product development, this information may change without notice. The information

and intellectual property contained herein is confidential between Winshuttle, LLC. and the client and

remains the exclusive property of Winshuttle, LLC. Except as expressly provided in any written license

agreement from Winshuttle, the furnishing of this document does not give you any license to patents,

trademarks, copyrights, or other intellectual property rights covering subject matter contained in this

document.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written

permission of Winshuttle, LLC.

If you find any problems in the documentation, please report them to us in writing. Winshuttle, LLC.

does not warrant that this document is error-free.

© 2008-2012 Winshuttle, LLC. All rights reserved.

QUERY, TRANSACTION, SERVER, CENTRAL, Workflow, and Adaptive Query Throttling are

trademarks of Winshuttle, LLC in the United States and/or other countries.

Some portions of the software may include intellectual property owned and licensed by third parties.

Winshuttle, LLC makes no warranties with respect to such third party property, and makes no claim of

ownership thereto.

The names of actual companies and products mentioned herein are trademarks and/or registered

trademarks of their respective owners.

Contact Information

For more information, please contact: 1-800-711-9798, or visit our Web site at www.winshuttle.com

Contents Chapter 1: Getting Started ............................................................................................................................ 5

Winshuttle CENTRAL Deployment Guide ..................................................................................................... 6

Introduction .............................................................................................................................................. 6

Features ................................................................................................................................................... 6

Licensing .................................................................................................................................................. 7

New features of CENTRAL 10.3 .............................................................................................................. 7

Chapter 2: Before you install ......................................................................................................................... 9

Preparation .................................................................................................................................................. 10

System Requirements ............................................................................................................................ 10

Using a Development Server ................................................................................................................. 11

What accounts do I need? ..................................................................................................................... 11

Before you start the install, consider the following recommendations ................................................... 11

Options for installation locations ............................................................................................................ 12

Chapter 3: Installation ................................................................................................................................. 13

The four tasks in the installation process .................................................................................................... 14

Creating a web application..................................................................................................................... 14

Installing the CENTRAL binaries ........................................................................................................... 17

Creating a Site Collection ...................................................................................................................... 23

Configuring the CENTRAL Site for first time use ................................................................................... 25

Chapter 4: Upgrading CENTRAL ................................................................................................................ 31

Upgrading CENTRAL to Version 10.3 ........................................................................................................ 32

Before you upgrade ............................................................................................................................... 32

Upgrading CENTRAL 10.0 to 10.1 ........................................................................................................ 32




Chapter 5: Uninstalling CENTRAL .............................................................................................................. 41

Uninstalling CENTRAL ................................................................................................................................ 42

Preparing for uninstall ............................................................................................................................ 42

For Winshuttle Components .................................................................................................................. 42

For SharePoint Components ................................................................................................................. 42

Removing CENTRAL ............................................................................................................................. 42

Chapter 6: Support Information ................................................................................................................... 48

Support Information ..................................................................................................................................... 49

Chapter 7: Appendix ................................................................................................................................... 50

Known issues with special characters in non-English localizations of Microsoft SharePoint ..................... 51

Winshuttle CENTRAL - Deployment Guide

5

Chapter 1: Getting Started

The Winshuttle CENTRAL Deployment guide is

addressed to Systems Administrators who will

install CENTRAL on SharePoint. This guide

assumes SharePoint has already been installed per

Microsoft’s best practices. The Deployment Guide

covers installing, upgrading, basic configuring, and

uninstalling the CENTRAL site.


6

Winshuttle CENTRAL Deployment Guide

This guide assumes that the reader has intermediate to advanced administrative skills and is familiar with

the terminology in Microsoft® SharePoint

® Server 2007, Microsoft SharePoint

® Server 2010, Microsoft

SQL Server ®

2005, and Windows Server® 2003.

Audience

This guide is intended for system administrators and architects who must understand the deployment

steps required for WinshuttleTM

CENTRALTM

10.3. In addition, the benchmark examples and analyses

should help users to understand the impact of CENTRAL on system and application performance.

NOTE: Unless otherwise specified, throughout this document Winshuttle CENTRAL or Winshuttle

CENTRAL Administration are referred to as the CENTRAL or CENTRAL Administration. In

some instances the document refers to a separate product called Microsoft SharePoint

Central Administration.

Introduction

Winshuttle CENTRAL provides centralized visibility and governance for enterprise deployments of

Winshuttle solutions. CENTRAL not only enables companies to share files and best practices across the

organization, but also addresses the organization's requirements for specific controls and audit trails to

meet SOX and corporate governance policies. CENTRAL delivers the controls, security, and traceability

that enable enterprises to deploy Winshuttle data solutions, such as Winshuttle TRANSACTIONTM

,

Winshuttle QUERYTM

, and Winshuttle RUNNERTM

, across the organization. CENTRAL provides this

functionality by using the Microsoft SharePoint framework, which provides native integration to Microsoft

technologies, including Microsoft Active Directory and Microsoft ExcelTM

.

Features

Winshuttle CENTRAL is a unified management interface within SharePoint for TRANSACTION, QUERY,

and RUNNER files. The key benefits of Winshuttle CENTRAL include the following:

Centralized administration of Winshuttle users and licenses

File sharing and collaboration

Activity dashboard and centralized reporting

Version control and workflow management

Native Microsoft Office and SharePoint integration

Autopost capability through Winshuttle SERVERTM

through reviewer and creator credentials or

with system account login

Post immediately or at a specific time through Winshuttle SERVER

Allows IT ease of control for Winshuttle user access to the SAP environment

Full traceability and ROI analysis through comprehensive logging of records uploaded and total

time saved by the user


7

Winshuttle CENTRAL installation is non-disruptive to SQL and the SharePoint content database

instances. You should ensure that no connection to your target Site Collections is active during the

installation. An IIS reset occurs during deployment.

Below are key considerations for the Winshuttle CENTRAL deployment:

Winshuttle CENTRAL installs into the GAC. For SharePoint 2010 Winshuttle CENTRAL

installs custom layouts in the following location:

%systemroot%\Program Files\Common Files\Microsoft Shared\web server

extensions\14\TEMPLATE\LAYOUTS\Winshuttle.Winshuttle CENTRAL

Winshuttle loads Content Types in the Site Content Type Gallery as Sealed. You cannot

change sealed content types through the Windows SharePoint Services user interface, and

you must be a site collection administrator to unseal the content type using the object model.

CENTRAL installs a custom SQL database named eShuttleDB. The minimum role

memberships for eShuttleDB are ‘db_owner’ and ‘public’ using the BUILTIN\Users user

login. All CENTRAL configuration and transactional data is stored in eShuttleDB, in addition

to licensing information.

All CENTRAL features are scoped at the site level.

All CENTRAL database connection strings are done on the farm level.

CENTRAL workflows are designed in Microsoft Visual Studio®.

No MIME creation takes place on IIS.

Licensing

A Winshuttle CENTRAL activation code is needed to use the CENTRAL portal site. Although not required

to install other programs, CENTRAL is useful in combination with other Winshuttle programs. Thus,

proper licensing is highly recommended. Contact your Winshuttle sales representative for details.

New features of CENTRAL 10.3

The following new features have been introduced in this version:

Query caching is now available for query scripts stored in CENTRAL. Query caching reduces

workload on SAP systems.

In TRANSACTION, you can autopost password protected Excel files.

Winshuttle Workflow can be configured in CENTRAL. When configured, the Workflow Log Viewer

on the Workflow Administrator site is available under Audit & Reports.

Messages indicate which policy restricts a given user action.

It is now possible to revise linked and multiple .txr files that are in production.

For more information on the following new features, see the Winshuttle CENTRAL Online Help.


8

For TRANSACTION scripts in the document library, the recording mode of the script is now

displayed.

You can retain the approval status of files stored in CENTRAL when you migrate from site to site.

Active User page now displays the client version of each product.

You can now search and sort product licenses for individual users and activations. This capability

is particularly useful when an organization has many users and licenses.

On the Manage License page, real names of users are available next to their Windows user

name. Displaying real names is useful when Windows names include only as letters and

numbers.

If you have many users for each product, you can now easily search for user names and sort on

the Display Name column. See "Using CENTRAL: Managing licenses."

You can customize email notifications through CENTRAL. Access the list of customizable email

messages through the Email Templates link under Site settings on the Winshuttle CENTRAL

Administration home page.


9

Chapter 2: Before you install

In order to have a successful install it is best to be

prepared. A system that meets the minimum

requirements, the proper accounts, and a server

that can be used to test with will lend to a

successful implementation of CENTRAL.


10

Preparation

The following sections include information about how to prepare for your Winshuttle CENTRAL

installation.

System Requirements

The list below outlines the minimum requirements for Winshuttle CENTRAL installation. Microsoft

SharePoint has its own best practices and minimum requirements that should be followed as well.

Component Minimum Requirement

Server Software

Operating System Windows Server 2003 R2 (32-bit or 64-bit)

Windows Server 2008 R2

Microsoft SharePoint SharePoint 2007 (all editions, including WSS)

SharePoint 2010 (all editions, including Foundation)

Database SQL Server 2005 (any edition, including Express)

SQL Server 2008 (any edition, including Express)

Other Software Microsoft® .NET Framework 3.5 SP1

IIS 6.0 for Server 2003

IIS 7.5 for Server 2008

Web Service Extensions must have ASP.NET v2.0.50727 allowed

1. Server Hardware

Processor Single, 2.5 GHz

Memory 8 GB

Storage 3 GB of free space


11

Using a Development Server

To minimize the risk of disruption and data loss, we strongly recommend installing SharePoint and

Winshuttle CENTRAL on a development server first. The development sever simulates a server in a real

work environment, but it operates in isolation, so that it does not affect other users. You can create, test,

and refine your processes on the development server before moving them onto a production server in

your real work environment. When you are ready to move to the production server, specify the URL of

the production server within Winshuttle CENTRAL, and publish your scripts to that server.

What accounts do I need?

To deploy Winshuttle CENTRAL on a SharePoint site, you must provide credentials for two different accounts and an email address. The following table describes the accounts that are used to install and configure Winshuttle CENTRAL.

Account Purpose Requirements

Setup user account The Setup user account is used

to run the CENTRAL installer

This will deploy the CENTRAL

.wsp

Local administrator on each

server on which CENTRAL

will be installed.

SharePoint Farm

Administrator.

SQL Server service

account

The SQL Server service account

is used to install CENTRAL’s

database

dbcreator fixed server role

on SQL server instance

Email address The Email address will be used

as the “From” address for task

notifications for Transaction or

Query script approvals

Working email address

Before you start the install, consider the following recommendations

Review and understand the associated full system restore (disaster recovery) procedure for

your SharePoint environment, including any separate SQL servers.

Close all applications and disable any programs that run automatically, including anti-virus,

screen savers and operating system utilities.

Ensure there are no active connections to the target site you plan to deploy to.


12

Options for installation locations

CENTRAL can be installed on either an existing web application or a new one. You can also make it a

subsite or the main site by choosing which template to create first, whether the Winshuttle template or

another template.


13

Chapter 3: Installation


14

The four tasks in the installation process

1. Choose the web application to install CENTRAL to.

You can choose to use an existing web application, create a new web application, or

extend an existing web application.

2. Install the CENTRAL software as a site definition or a non-site definition.

This deploys our central .wsp files to the SharePoint web application that was chosen.

3. Create a CENTRAL site collection.

4. Configure the Winshuttle CENTRAL site for first time use.

Creating a web application

If you have a Web Application setup already, skip to the section titled Installing CENTRAL.

1. Navigate to the SharePoint Central Administration page.

2. Under the heading Application Management select Manage web applications.

Figure 3.1: SharePoint Central Administration page

3. Select New at the top left of the page.


15

Figure 3.2: The New icon located by the Site Actions link

4. The Create New Web Application form opens up.

Figure 3.3: Create New Web Application

5. Enter a designated port for the Web App to communicate with. Typically this is 80.

6. Enter the credentials of the user you want to use as the web application service account.


16

7. Click OK at the bottom of the page.

8. The web application is created. This could take a few minutes to complete.

Figure 3.4: Operation in Progress screen

Figure 3.5: Application Created confirmation

9. When the web application is created, perform an IISReset.

10. Open the IIS manager and verify that the web app was created.


17

Installing the CENTRAL binaries

To install CENTRAL it is best to log in to the SharePoint web front end server box as an account that is

both a SharePoint Farm Administrator and a local administrator.

NOTE: The install process is in English. You can change the locale after CENTRAL is installed.

1. Run Setup .

2. The Winshuttle CENTRAL Solution wizard appears.

Figure 4.1: Winshuttle CENTRAL setup wizard

3. Click Next. The prerequisites for CENTRAL installation are checked. If all the prerequisites are

satisfied, the Next button is enabled. Click Next.

During the prerequisites check, the Chart controls for .NET 3.51 may be marked as missing, even if

the .NET is already installed. To fix this error, a download link should appear during the prerequisite

check.


18

Figure 4.2: System Check

4. On the End-user License Agreement page, if you accept the terms of the license agreement,

click I accept the terms in the License Agreement.

Figure 4.3: End User License Agreement

5. On the Winshuttle CENTRAL Site definition page, select Site Definition and click Next.

Site Definition - While creating the SharePoint Site, the SharePoint Administrator can

see the Winshuttle tab in Site Templates list. By selecting the template, the SharePoint

Administrator or the Site Collection Administrator can create the CENTRAL Site.


19

Non Site Definition - After installation, the administrator needs to create the Team site.

This feature will convert the existing team site to CENTRAL Site. No Custom Site

template will be installed.

Figure 4.4: CENTRAL Site definition

6. The Site Collection Deployment Targets screen appears. Select the web application of the

SharePoint site on which you want to install CENTRAL.

Figure 4.5: Site Collection Deployment Targets

7. After the installation is complete, click Next.


20

Figure 4.6: Install progress

8. After the CENTRAL solution is installed, Winshuttle.eshuttle.database must be installed. The

installation of the database starts automatically.

NOTE: If the database installer does not start, go to the root of the CENTRAL setup folder, open the folder

eShuttleDBSetup, and then click Setup.exe to start the setup manually.

9. Click Next.

Figure 4.7: eShuttle.Database installation

10. Type in your database server name or click Browse to view all the available servers. Select the

authentication type. Click Next.


21

Figure 4.8: Database parameters

11. Click Install to start the installation.

Figure 4.9: Ready to install the program

Wait while the database is installed.


22

Figure 4.10: Database installs progress

12. Click Finish to complete the installation.

Figure 4.11: Installation complete

13. Perform IISReset.

14. Verify the Database eSHUTTLEdb has been installed in the SQL Server instance.


23

Creating a Site Collection

1. Navigate to the SharePoint Central Administration page, under the Application Management

header click Create site collections.

Figure 3.7: Create Site Collections under Application Management

2. Ensure the proper Web Application is selected.

Figure 3.8: Web Application Selection

3. Enter the Title and Description and specify the URL.

Note: For the German language version of SharePoint, a sharp “s” ß in the URL of path or in a site

name causes errors. If the version of CENTRAL and the versions of other Winshuttle products are

earlier than 10.3, special characters in other locales when used in paths may also produce errors.

For more information, see “Known issues with special characters in non-English localizations of

Microsoft SharePoint”.


24

Figure 3.8: Site Title, Description, and URL

4. Choose the Winshuttle Template WINSHUTTLE CENTRAL Team Site as the site template.

Figure 3.9: Winshuttle template selection

5. Enter the Primary and a Secondary Site Collection Administrator. Click OK at the bottom of

the page.

Wait while the site collection is being created.

6. The site collection will be ready to use when the Top-Level Site Successfully Created page

appears.

Figure 3.11: Top-Level Site Successfully Created


25

Configuring the CENTRAL Site for first time use

Perform these seven steps to configure the Winshuttle CENTRAL site for use.

1. Activate the Winshuttle CENTRAL feature

2. Activate the Winshuttle CENTRAL site

3. Assign appropriate permissions

4. Enable LDAP settings

5. Install licenses

6. Manage licenses

7. Add SAP application servers

8. Assign policy settings

Activate the Winshuttle CENTRAL feature

1. Open the Home page of your target Site Collection site.

2. Click Site Actions and then click Site Settings.

3. Under Site Collection Administration, click Site collection features.

4. In the list of features, ensure that Winshuttle CENTRAL is active. If it is not active, click Activate.

Activate the Winshuttle CENTRAL site

1. Open the Home page of your target Site Collection site and navigate to Winshuttle CENTRAL

Administration.

2. Click the link Activate Winshuttle CENTRAL site.

3. When activated, the Winshuttle CENTRAL site page appears.


26

Assign Appropriate Permissions

1. Open the home page of your target Winshuttle CENTRAL Site Collection and navigate to People

and Groups.

2. For the purposes of installation the Winshuttle CENTRAL Administrator must be added to the

following groups:

Site members – To have access to the site

CENTRAL License Administrator – To manage licenses

CENTRAL Reports Viewers – To view reports

CENTRAL Site Administrator – To administer CENTRAL site settings

NOTE: Winshuttle CENTRAL can recognize a domain or computer management group that has been

added to a SharePoint group if LDAP settings are configured. Winshuttle CENTRAL does not

support a domain group within a domain group or a domain group within a computer

management group.

3. Click a group page, click New, and then click Add Users. Repeat this step for all four of the

above groups.

4. In the Users/Groups box, type a domain name or user name. Click Check Names to verify,

or click Address Book to locate a name. Click OK when done.

Figure 5.3: Grant Permissions


27

Enable LDAP settings

1. Open the home page of your target Winshuttle CENTRAL Site Collection and navigate to

WINSHUTTLE CENTRAL Administration

2. Under Site select Manage LDAP Connection

3. Enter the following LDAP configuration Settings

o LDAP Server Name – Enter the friendly name of the Domain Controller server.

o User Name – Enter a service account logon information to an account that has read

access

o Password – Enter the User Name’s password

o Domain Name – Enter the domain name where the server is located

i.e.: “winshuttle” for winshuttle.contoso.com

o Target OU – Enter the LDAP Connection String for the target domain

i.e. “dc=contoso,dc=com”

o Click “Test Connection” then “Save”

o Select the “Enable domain groups” button to enable this option

Install licenses


WINSHUTTLE CENTRAL Administration.

2. Under the column heading Site, choose Activate Licenses

3. In the Activation Code box, add the activation code

4. In the User Information box, type the e-mail address of the license administrator for your

company, a copy of the license file will be sent to this email address

5. Click Download License File and save it.

6. Click Browse and navigate to the newly downloaded license file. This is an .xml file

7. Add a description of the activation. Click Activate License.

Manage licenses

When the licenses are installed they must be distributed. A license for each end user of a product is

necessary. For each Winshuttle product license, whether QUERY, TRANSACTION, or RUNNER, one

CENTRAL license is assigned in addition.

Note: If a single user has a TRANSACTION and QUERY license, only one CENTRAL license is assigned.

Assigning product licenses


WINSHUTTLE CENTRAL Administration

2. Under the column heading Site, choose Manage Licenses


28

3. Under Product Name, find the product you want to assign users to, and then click

Assign/Search Users

4. To search for a specific user, in the Select users box, type a domain name or user name. Click

Check Names to verify, or click Address Book to locate a name.

5. Under Select activation, select the product that you want to assign the user to.

6. Click Assign. Click Save.

Reclaiming product licenses


Winshuttle CENTRAL Administration.

2. Under the column heading Site, choose Manage Licenses.

3. Under Product Name, find the product you want to unassign users from, and then click

Assign/Search Users.

4. Clear the check box next to that user’s name. Click Save. The user is removed from the list of

Assigned Users.


29

Add SAP Servers

To control the various SAP servers in your deployment, you must configure the SAP Application Servers

in CENTRAL. The Application Servers setting facilitates communication of the desktop client and the SAP

server via CENTRAL. There are two server types: production and non-production. Production servers are

servers that run approved files; non-production servers are development servers, where files reside that

have not yet been approved or where development scripts are tested.

To add an application server to the CENTRAL site


WINSHUTTLE CENTRAL Administration.

2. Under the column heading TRANSACTION or QUERY, select Application Servers.

3. Click Add, and then Add Server.

4. Enter the SAP system ID, the Client number, Server type, and a Description of the instance.

5. Check the Auto Logon Details box.

6. Enter the Application Server Host (either FQDN or IP)

7. Enter the System Number. Click Save.

Repeat as necessary for each server


30

Assign Policy settings

Policies provide the CENTRAL administrator access control over the desktop clients. By specifying SAP

application servers and policies, you can set “who, what, and when” access points for the servers.

Winshuttle CENTRAL provides seven sample policies.

Sample Policies

Policy Name Description

Production Production Servers Only

Non Production Non Production Servers Only

No Month end Financial

Postings

Policy to disallow month end financial postings for F*

transactions for the first five days of any month

Limit Maximum Updates Limit the maximum no of records that can be created

or updated to maximum of 100 entries

Disallow use of Winshuttle for

SPRO

Disallow the use of Winshuttle for SPRO

Allow use of Winshuttle only for

Journal Entry

Allow users to only use Winshuttle for FB50

Table 6.1: Sample policies

Assigning users to a policy

1. In the Add new users or groups box, type a name.

2. Click Check Names to verify, or click Address Book to locate a name.

3. When you have located the name, click Add. The name appears in the Existing Users and

groups box.

Removing users from a policy

4. Under Policies, click the policy name. In the Existing users and groups box, select a name, and

then click Remove.


31

Chapter 4: Upgrading CENTRAL

From time to time new releases are rolled out and

to take advantage of the new features, an

upgrade must be performed.


32

Upgrading CENTRAL to Version 10.3

Before you upgrade

Because CENTRAL version 10.3 supports special characters, backup documents created in a version of

CENTRAL earlier than 10.3 can be restored only in an earlier version of CENTRAL.

Before you upgrade, backup your master pages and then restore them manually after the upgrade is

completed.

The following progression of CENTRAL upgrades is supported:

CENTRAL 10.0 to 10.1, and then 10.1 to 10.3

CENTRAL 10.0 to 10.2, and then CENTRAL10.2 to 10.3 (Recommended)

Upgrading CENTRAL 10.0 to 10.1

1. From the CENTRAL Administration site, ensure that the current version is 10.0 (Figure 8.1).

2. On the SharePoint server, run CENTRAL setup.exe.

3. When prompted, click Next on the CENTRAL Setup Wizard.

Figure 8.1: Version Verification

4. Ensure the System Check page displays Green check marks next to each step, and then click

Next.


33

Figure 8.2: Click Next

5. Ensure that Upgrade is selected. Click Next.

Figure 8.3: Select Upgrade option

You are notified that running the upgrade will terminate existing workflows. The installation

process continues.


34

Figure 8.4: Upgrade progress

6. When the upgrade completes, click Next.


7. The screen confirms that the upgrade was successful. Click Close.


35

Figure 8.6: Upgrade Successfully Completed

8. On the CENTRAL site, click CENTRAL Administration, and then click Upgrade V10.1 to V10.1.

Figure 8.7: Upgrade CENTRAL Site

9. Screen displays information being processed.


36

Figure 8.8: Upgrade process

10. After the upgrade has completed click the CENTRAL Administration link. Version should now

appear as 10.1.


37


1. On the SharePoint server, run CENTRAL setup.exe.

2. When prompted, click Next on the CENTRAL Setup Wizard.

3. Ensure that the System Check page displays Green check mark next to each step, and then click

Next.



Figure 8.10: Select Upgrade option


38

5. The installer displays a warning message that all the existing workflows will be terminated during

the upgrade process.

Figure 8.11: Warning

6. The wizard displays the progress of the installation.

Figure 8.12: Installation progress

7. When the upgrade completes, click Next.


39

Figure 8.13: Upgrade completed successfully

8. The screen confirms that the upgrade was successful. Click Close.

9. On the CENTRAL site, click CENTRAL Administration and verify the CENTRAL version.

Figure 8.14: CENTRAL Site

10. From the CENTRAL Administration site, ensure that the current version is 10.2. The Upgrade to V.

10.3 button should be available. Click Upgrade to V. 10.3.


40

Figure 8.15: Version Verification


Important: Before upgrading to 10.3, complete all existing workflows and pending jobs.

CENTRAL automatically upgrades the database and CENTRAL program from version 10.2 to version

10.3.

1. Download the Central 10.3 setup.zip and extract the files.

2. Click Setup. The Central Setup wizard appears. Click Next.

3. Ensure that the System Check page displays a green check mark next to each step, and then

click Next.


5. A warning message appears that all the existing workflows will be terminated during the upgrade.

If appropriate, click OK.

6. When the upgrade completes, click Next. Click Close.

7. Click Winshuttle CENTRAL Administration. Click the Upgrade to 10.3 button.


You can upgrade directly from 10.1 to 10.3.

Important: Before upgrading to 10.3, complete all existing workflows and pending jobs.

Follow the upgrade procedure in “Upgrading CENTRAL 10.2 to CENTRAL 10.3.”


41

Chapter 5: Uninstalling CENTRAL


42

Uninstalling CENTRAL

The following are considerations when preparing to uninstall CENTRAL:

Preparing for uninstall

Identify the computers you want to uninstall from and the components you want to uninstall from

each computer. Ensure that no active connections to the SharePoint Site Collection exist where

the instance of CENTRAL resides.

For Winshuttle Components

Log on to the client as local Administrator or as a member of the Administrators group.

Verify and ensure that you have a current backup of your computer, system, and SharePoint

databases.

For SharePoint Components

The process affects CENTRAL SharePoint components therefore it is important that no users be

logged into the affected CENTRAL sites.

Remove the Central database in the SQL instance of the SharePoint server.

Removing CENTRAL

1. Double-click the CENTRAL Setup.exe file to start the removal process.

2. When prompted at the Winshuttle CENTRAL Solution screen, click Next.


43


3. Allow the CENTRAL Solution System Check to complete the system checkpoints.

Figure 9.2: System Check

4. Click Remove and wait for the process to complete.


44

Figure 9.3: Select Remove

5. Wait while CENTRAL Solution is removed. Click Next when you are prompted.

Figure 9.4: Uninstall progress

6. Click Close on the Uninstall summary screen.


45

Figure 9.5: Uninstall Successfully Completed

7. Now you must uninstall the Winshuttle.eSHUTTLE.Database from Add or Remove Programs. To

open Add or Remove Programs, click Start, and then click Control Panel.

Figure 9.6: Add or Remove Programs list


46

Figure 9.7: Add or Remove Programs confirmation

8. Next, remove the eShuttleDB from SharePoint. Go to SQL Server Management Studio. Connect

the database, if necessary. Right-click eShuttleDB, and then click Delete.

Figure 9.8: SQL Server Management Studio

9. In the Delete Object dialog box, click OK. If an error appears that indicates that the database

cannot be deleted, select the Close existing connections box, and then click OK.


47

Figure 9.9: Delete Object screen

10. The uninstall process is now complete.


48

Chapter 6: Support Information


49

Support Information

We hope that this guide has given you an understanding of the options and recommended practices for

CENTRAL in an Office SharePoint Server deployment.

For more information about backing up and restoring Office SharePoint Server, see the following articles:

Plan for backup and recovery (Office SharePoint Server)

(http://go.microsoft.com/fwlink/?LinkId=102799)

Administering backup and recovery for Office SharePoint Server 2007

(http://go.microsoft.com/fwlink/?LinkID=102627)

You can also visit our site at www.winshuttle.com.

http://go.microsoft.com/fwlink/?LinkId=102799

http://go.microsoft.com/fwlink/?LinkID=102627

http://www.winshuttle.com/


50

Chapter 7: Appendix


51

Known issues with special characters in non-English localizations of

Microsoft SharePoint

Sharp “s” ß errors and SharePoint

In SharePoint, sharp “s”, ß, in site names, file names, and links, can present errors. To avoid errors, use

characters other than ß.

SharePoint 2007/SharePoint 2010

The following characters present problems when used in site or file names. Although they may

appear correctly when items are saved, they do not appear correctly in browse paths, and the

server cannot read the path or find the file. If a link contains a special character, the link might not

open when clicked from within Microsoft Outlook.

Note: All other characters are supported. However, supported characters work only when both

CENTRAL and the Winshuttle client program are version 10.3. If any Winshuttle program is

earlier than version 10.3, the following characters do not work.

SharePoint 2010

Spanish:

o If the file name or site name contains the following characters, the task cannot be opened

from the client.

—

’

“

”

–

Dutch:


from the client:

—

’

„

”

–


52

German:


from the client:

—

’

„

“

–

French:


from the client:

Ÿ (Caps)

Œ

œ and its uppercase

æ and its uppercase

’

“

”

–

—

Special hyphen (hyphen of French character “–“)

SharePoint 2007

German:

If eszett ß is in the path of file, tasks cannot be opened from the client.

If the site name contains Ä, Ö, Ü, or ß (in caps), all the files produce the error “Der Wert darf nicht NULL sein” when opened.

If the site name contains Ä and file name is ß (in caps), the following error message is displayed: Das System kann die angegebene Datei nicht finden. (Ausnahme von HRESULT: 0x80070002)

If the site name contains Ö and file name contains Ö, no error results.

If the site name contains Ö and file name contains ß (in caps), the following error message is displayed: Das System kann die angegebene Datei nicht finden. (Ausnahme von HRESULT: 0x80070002)

http://win-2008-r2-ger:333/%c3%84%c3%96%c3%9c%e1%ba%9e/

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