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Level 3 Certificate in Supporting Homeless People

Validated by the Chartered Institute of Housing

Unlocking your

potential

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The basic detailsThis course is delivered over a six month period and

is available through either distance or flexiblelearning modes of study.

Who is this qualification for?This qualification is ideal for people who work forlocal authorities dealing with homelessness; thosewho work for housing associations or voluntarysector organisations that work with homelessnesspeople; housing advisors; those who provide ormanage support services for homeless people.

This course is also an ideal grounding for thosewhose future career paths may be taking themtowards working with homeless people or those withaspirations to do so.

This qualification has four mandatoryunits

Unit 1: Homelessness Services andPrevention (3 QCF Credits)

Understand the statutory framework for theprovision of services to people who arehomeless or threatened with homelessness

Know about accommodation and services forpeople who are homeless or threatened withhomelessness

Understand how homelessness may beprevented

Unit 2: Involving housing Service Users (3QCF Credits)

Understand why service user involvement isimportant in housing in a range of settings

Know a range of opportunities for service userinvolvement in housing

Understand how to plan for service userinvolvement

Unit 3: The role of the support worker forindependent living (3 QCF Credits)

Understand the values and principles thatunderpin support services for independentliving.

Understand the role of the support worker insupporting identified needs, goals andaspirations of individuals

Understand the role of the support workers insafeguarding individuals

Unit 4: Professional Practice Skills (4 QCFCredits)

Know how to develop personal organisationalskills

Understand how teams can work effectively Understand the key communication skills and

techniques in the work environment

Know about key customer service skills Understand how to plan training and

development needs

Understand the range of services thatpromote greater independence and inclusion

for young people

Flexible or distance learning?

Distance learning

If you choose the distance learning route, you canstart the course when it suits you and you will workthrough on-line learning materials with regularemail and telephone contact with a personal tutorto support and monitor your progress through thecourse.

Flexible learningIf you choose the flexible learning route, you will beallocated to a regional course when one becomesavailable in your area. The flexible course will bedelivered via four study days.

In-house option

If there are several people in your organisationwho would like to complete the Certificate, wecan work with you to set up a flexible learningcourse in-house

What help and support is there?If you have not studied recently and lack confidenceor study skills, let us know so we can give you thesupport you need. Similarly, if you have a disabilityor if English is not your first language, we will workwith you and provide you with the help you need toensure you are not disadvantaged in workingtowards this qualification.

During your studies you will be supported by yourpersonal tutor, the dedicated student support teamat the Centre for Housing and Support and on-line

via the CHS Moodle site.

Level 3 Certificate in

Supporting Homeless People

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What are QCF Credits?The QCF is the Governmentsframework forrecognising vocational achievement through theaward of credit for units and qualifications acrossEngland, Wales and Northern Ireland. Standardisedtitles have been introduced which will makevocational qualifications easier to understand and acentralised database will help to track credit andprovide learners with an online record of their

achievements.

Under this framework single Units are awardedcredits. This course earns you 13 QCF Credits.

Can I progress beyond thisqualification?This Level 3 qualification places you firmly on theladder to vocational progression. You can, forexample, complete further units to gain the Level 3Certificate in Housing Practice.

What else do I get?Students will receive free membership to CHS forthe period of their study. This entitles them toreceive the weekly news update Thursday@Three,the centres weekly email update bringing news offurther training opportunities, special offers and

useful free information. Students also receive theQuarterly Good Practice e-zine.

About The Centre for Housing andSupportWe are here to provide learners with a high quality

experience celebrated through vocational andacademic achievement, personal development andemployability.

Our Values

Putting the learner first Value and respect for others Responsiveness to others High quality in all that we do

Responsibility individual and team Pride in what we do

As a learner-centered college, we are acknowledgedfor our excellence in teaching, learning, studentachievement and student support. The CHS isrecognised for the strength of its approach andexcellence in customer care.

Awarding BodyThis Level 3 qualification is validated by theChartered Institute of Housing - the recognisedawarding body for the Housing sector.

What does it cost?

Distance Learning

The Centre for Housing & Support course feeincludes all your tuition for the year plus yourdedicated personal Tutor support via telephone,email or on-line.

The Fee is 521 + the CIH Registration fee

applicable at the time of booking.*

Flexible Learning

For the flexible learning route your fee also coversthe cost of the attended study days. The Fee is 787plus the CIH Registration fee applicable at the timeof booking.*

* The Chartered Institute of Housing Student Registration Fee forthe Certificate is 117 at time of publication. This includesStudent Membership of the CIH and a subscription to InsideHousing, the CIH weekly magazine.

How do I start?Complete the two application form parts - onebelow and the other on the reverse and post or faxit to the address or number shown overleaf.

Your name

Please list any qualifications you have

Please tell us about your work or experience withhomeless people

Please continue on another sheet if necessary then continue withthe form overleaf.

To learn more about the full range of qualifications available from the CHS, please visit our website at www.chs.ac.uk, contact Julian Everley

on 01905 727271 or email info@chs.ac.uk.

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Application Form for the Centre for Housing and SupportLevel 3 Certificate in Supporting Homeless People

About you

Surname Forenames

Title Mr Mrs Miss Ms

Date of Birth County

Home Address Post Code

Tel: home

Email: home Tel: mobile

Please tick this box to confirm you have been a resident in the UK for the past 3 years.

About your work

Organisation

Your Job Title

Work Address County

Post Code

Tel: work Email: work

Line ManagerInclude address if different from above Managers

email

The course or registration fee invoice should be addressed to:

Surname Forenames

Department

Address Post Code

Email forInvoicing

If your organisation is a member of the Centre for Housing and Support and you wish to take advantage ofmembers discounted rates, please quote your membership number. This discount cannot be used inconjunction with any other offer.

If your employer is sponsoring you, we may be requested to supply information to them relating to your attendance andprogress during the course. If you do NOT wish us to give this information to your employer, please place an X in this box.Please note, that in this instance, should your employer request such information, they will be informed that it is withheld atyour request.

Let us know on a separate sheet if you have any extra support needs. By signing this form, you acknowledge that we have to charge youthe full fee if you book onto, and later fail to attend a confirmed course or withdraw less than seven days before the course start date.

YourSignature

Date

Please return your completed form to: Student Administration The Centre for Housing and Support ElgarHouse Worcester WR4 9EE or fax it to 01905 727299.