a historical perspective on the -...

Inside This Issue

INSPECTION DIVISIONNEWSLETTER

V IS I T THE INSPECT ION D IV IS ION WEBS ITE AT ASQ.ORG/INSPECT

A Historical Perspective on the ASQ Inspection Division

50 Years of Quality! 50 Years of Progress! 50 Years of Service!

Our journey from November 15, 1968 to November 15, 2018.

NOVEMBER 2018 | VOLUME 48, ISSUE 5

FEATURED ART ICLES :

FLIES IN DIES

PRIORITIZATION MATRIX USE IN PROGRAM/PROJECT MANAGEMENT

DEPARTMENTS:

ASQ Inspection Division: Looking Back –2–List of the Division Chairs –5–Chuck Carter Inspector of the Year Award –6–H. James Harrington Scholarship –7–Harry J. Lessig Award –7–Jim Cooper Award –8–ASQ John D. Hromi Medal –8–Messages From Past Chairs –9–Chair’s Message –11–Message From the Editor –11–Chair-Elect’s Message –12–2018 Inspection Division Business Plan –14–Inspection Division Information –16–Division’s 25th Anniversary Edition –17–ASQ Information –19–Inspection Division Management Council –26–Division Activities Through the Years –28–Inspection Division Calendar –35–

Inspection Division Newsletters starting in 1989 can be accessed at

asq.org/inspect/quality-information/newsletter/.

Visit the Inspection Division website at asq.org/inspect/.

http://asq.org/inspect

http://www.asq.org/inspect/quality-information/newsletter/

http://www.asq.org/inspect/

Inspection Division Newsletter

INSPECTION DIVISION | NOVEMBER 20182

ASQ Inspection Division: Looking BackThe Inspection Division evolved from the initial 1959–60 Inspection Technical Committee.

American Society for Quality Control (ASQC) president J.Y. McClure (1960–61) appointed Calvert Haws of the ASQ Los Angeles Section as the committee chair due to the keen interest in inspection activities and promotion by the section. Under Haws’ expert and enthusiastic leadership, the committee rapidly became a functional service group within the Society.

The objectives of the committee were:

1. To offer a technical service to the various areas of the Society by providing guidance, techniques, and programs as they relate to technology of measurement and inspection.

2. To serve ASQC members interested in measurement and inspection by helping them increase in professional status and stature. These objectives were to be accomplished as follows:

a) By studying the modern developments to better plan, collect, analyze, and interpret quality measurements.

b) By keeping abreast of the new engineering development of test equipment for obtaining quality measurements.

c) By stimulating professional growth of all those interested in measurement and inspection through an educational program that will consider the modern concepts and tools of measurement and inspection together with the management of the inspection function.

The procedure advocated by Haws was the organization of an inspection workshop in every section. He recognized the importance of the inspector within the quality control operation and energetically promoted the need to recognize the inspector to the Society officers at a national level. In his efforts, he

managed to get clearance for the acceptance of this technical committee within the Society to be known as the Inspection Engineering and Management Technical Committee.

Haws sent a series of letters to individual sections promoting the workshop theory, using the success of the Los Angeles Section Inspection Workshop as an example. Response from the Society officers was prompt and most favorable. Gayle McElrath presented a paper entitled “The Inspection Area,” in May 1962, in which he supported the theory that the inspection function has a place within the perimeters of ASQC.

Jack Lancaster, chair of the Los Angeles Section, proposed that inspectors constituted the largest number of people contributing to the overall quality control effort, and therefore should be given recognition. He noted several ideas on objectives, goals, and activities and was the first to suggest the committee be called simply The Inspection Committee.

The committee began active participation in annual technical conferences by providing inspection-oriented sessions. Interest was immediately noticed, as the inspection sessions were among the best attended sessions. Haws reported in 1962-63 to the Society, “It is still the desire of the committee to have a national Inspection Division of ASQC.”

Formal approval for a permanent committee to be known as the Inspection Engineering and Management Technical Committee was adopted by the ASQC Executive Committee on September 18, 1964.

Interest in the committee and committee activities expanded rapidly in the next few years. Inspection workshops and committees were established within sections from almost every region. The Los Angeles area continued to be the focal point for inspection activity. Weekend seminars oriented to inspection



education and training were attended by hundreds. Heavy emphasis was placed on educational programs to elevate the status of the inspector. The committee was organized in a manner to represent all geographical areas. Groundwork was laid with the General Technical Council (GTC) for attaining division status.

On September 26, 1968, the necessary prerequisites for formal submission to the GTC were prepared.

All necessary details were worked out by the GTC. On November 15, 1968, the charter was signed by ASQC president T.C. McDermott, executive secretary D.B. Tallon for the Society, and by chair Harry Lessig and secretary Ted Clinger for the division. The ASQC Inspection Division was now a reality. The vision of Calvin Haws, the aspiration of Chuck Hutcherson, and the drive of Harry Lessig had finally achieved full recognition of the importance of the inspection function within the total quality structure.

Sample of ASQ Inspection Division ConferencesA partial list of the Inspection Division conferences is highlighted below:

• September 24 – 25, 1998 | Wichita Hyatt Regency, Wichita, KS, 53rd Midwest Quality Conference

• October 5 – 6, 2000 | St. Louis Airport Marriott, St. Louis, MO, 55th Midwest Quality Conference

• September 28, 2001 | Airport Marriott, St. Louis, MO, one-day tutorial on geometric dimensioning and tolerancing

• October 2, 2002 | Airport Marriott, St. Louis, MO, one-day tutorial on basic geometric dimensioning and tolerancing

• September 22 – 23, 2005 | U.S. Navy facility, Corona, CA

• September 28 –29, 2006 | Sinclair Community College, Dayton, OH

• October 3, 2008 | Holiday Inn Hotel and Conference Center, Columbus, IN

• September 20, 2013 | Indiana Wesleyan University, West Chester, OH

• September 18 – 19, 2014 | University of Dayton, Dayton, OH

• September 10 – 11, 2015 | University of Dayton, Dayton, OH

• September 29 – 30, 2016 | American National University, Florence, KY

• September 14 – 15, 2017 | Applied Technology Center (ATC), Grand Rapids, MI, Inspection Promotes Quality From “I” To “N”

• October 18 – 19, 2018 | Fogelman Executive Conference Center and Hotel, Memphis, TN, Quality: A Bridge to the Future



ASQ Inspection DivisionVision

To be the world’s leading authority on issues related to inspection technologies, techniques, methods, principles, and applications geared toward improving quality and productivity.

Mission

To increase customer satisfaction through continuous improvement by disseminating information related to the quality of products and services through inspection and test methodology.

Inspection Division Activities and Services:

• Develops, disseminates, and advises on inspection, test, and auditing methods and techniques, and publishes related materials.

• Supports ASQ’s Certified Quality Inspector (CQI) and Certified Quality Technician (CQT) certification programs.

• Sponsors and co-sponsors conferences, seminars, workshops, and tutorials.

• Provides speakers for ASQ sections, national conferences, and regional programs.

• Promotes and maintains the Inspector of the Year Program, the Harry Lessig Award Medal, Jim Cooper Award, and H. James Harrington Scholarship.



2018 Leadership Team Members in Seattle, WA, May 2018, during WCQI

The division leadership team is active in supporting and promoting the following programs and activities:

• ASQ Certified Quality Inspector (CQI) Certification

• ASQ Certified Quality Technician (CQT) Certification

• Provides training/refresher classes for CQI and CQT examinations

• The Chuck Carter Inspector of the Year Award

• The Jim Cooper Award

• The Harry Lessig Award

• Inspection Division H. James Harrington Scholarship

• The Dr. John D. Hromi Medal

• Annual Inspection Division Conference

• Monthly webinars

• Multiple e-newsletters per year

• Presence on social media: Facebook, LinkedIn, Twitter

• Division website asq.org/inspect/

List of the Inspection Division ChairsThe continuing success story of the division is told in the history of our division chairs over the years. Each one has brought his or her own unique talents to the office of chair and promoted the objectives of the Inspection Division in a continuing effort to reach its goals. Each chair and a team of dedicated members have kept the division growing and vibrant, which in turn brings new ideas. The varying backgrounds of those chairs is a true indication of the diversity of the inspection profession.

The Inspection Division is grateful for the dedicated services and contributions by the following individuals throughout its history:

1968 – 1970 Harry J. Lessig

1970 – 1971 Hardy M. Cook Jr.

1971 – 1972 Gil Wyckoff

1972 – 1973 Fred Venn

1973 – 1974 Dr. H. James Harrington

1974 – 1975 Tilson G. Lacy

1975 – 1976 Kevin Lynch

1976 – 1977 Alfred E. Weis

1977 – 1978 Anthony B. Manzi

1978 – 1979 Jim Cooper

1979 – 1980 Ken Brady

1980 Richard Downe

1980 – 1982 Leo Stringari

1982 – 1983 Ray Worswick

1983 – 1984 Gene Peterson

1984 – 1986 John Trotter

1986 – 1988 Bill Sherman

1988 – 1990 Dr. C. L. (Chuck) Carter

1990 – 1992 Jim Cooper

1992 – 1994 Dr. E. F. (Bud) Gookins

1994 – 1996 Bruce K. Johnson

1996 – 1998 Bill Sherman

1998 – 2000 C. William Prince

2000 – 2002 Navin S. Dedhia

2002 – 2004 Jenny Persfull (Elkins)

2004 – 2006 Gregory S. Gay

2006 – 2008 Mollie Brown

2008 – 2010 Joy Flynn

2010 – 2012 Larry Ellison

2013 – 2014 John Vandenbemden

2015 – 2016 Joe Wesling

2017 – 2018 Jim Spichiger

Note: Two chairs, Jim Cooper (1978–79 and 1990 – 92) and Bill Sherman (1986 – 88 and 1996 –98), served as chair of the division for two separate terms.

https://asq.org/cert/quality-inspector

https://asq.org/cert/quality-inspector

https://asq.org/cert/quality-technician

https://asq.org/cert/quality-technician

http://asq.org/divisions-forums/inspect/about/INSPECT_INSPECTOR_OF_THE_YEAR


http://asq.org/inspect/about/jim_cooper_award

http://asq.org/divisions-forums/inspect/about/INSPECT_HARRY_LESSIG_AWARD

http://asq.org/divisions-forums/inspect/about/INSPECT_SCHOLARSHIPS


https://asq.org/about-asq/asq-awards/hromi

http://asq.org/inspect/



Inspection Division Chuck Carter Inspector of the Year AwardAny qualified individual who spends more than 50 percent of his or her time in inspection, test, audit, calibration, etc., functions to ensure conformance to engineering, manufacturing, quality, and customer standards or requirements is eligible as a candidate to receive the Chuck Carter Inspector of the Year Award. Applications are due annually by February 15.

1974 Elliott S. Mickelson, Hercules Inc., Granger, UT

1975 Leo R. Stringari, IBM, San Jose, CA

1976 Billy E. Minnis, Texas Instruments, Dallas, TX

1977 Jack M. Bowles, Martin Marietta Corp., Orlando, FL

1978 Fred Elliott, Kwikset Lock Company, Anaheim, CA

1979 James George, Rockwell International, Anaheim, CA

1980 John J. Makenin, Eaton Corp., Southfield, MI

1981 Clyde Glover, Cincinnati Electronics Corp., Cincinnati, OH

1982 Richard Jones, Union Carbide, Oak Ridge, TN

1983 C.R. “Chuck” Jeager, Technology for Energy Corp., Knoxville, TN

1983 Gary Miller, Abbott Labs, Irving, TX

1984 John P. Wallace, General Tire and Rubber, KY

1985 Roger St. Francis, Jamesbury Corp., Worcester, MA

1986 Tom Westcott, Lockheed Space Operations, Titusville, FL

1987 Shirley Ward, Michigan Rivet Corp., Warren, MI

1988 Joyce D. McMillan, Southern Moldings Inc., Frankfort, KY

1989 D. R. “Oly” Olson, John Deere Company, Waterloo, IA

1990 Gregory S. Gay, Checker Motors Corp., Kalamazoo, MI

1991 Ian L. Nash, IBM, San Jose, CA

1992 George L. Zegarra, C.G. Richter, Torrence, CA

1993 Jonathan P. Smith, Motorola-UDS, Huntsville, AL

1994 Jeff Hubbard, Buck Knives, El Cajon, CA

1995 Bob Watkins, Marco Manufacturing, Akron, OH

1996 Vincent T. Williams, J & G Steel Corp., Sapulpa, OK

1997 Chau Huang, ABB Vetco Gray Inc., Houston, TX

1998 Kathy Leckman, The Timken Company, Canton, OH

1999 Jose Laforteza, Metem Corp., Parsippany, NJ

2000 William Newcomb, Duracell, U.S.A., Lancaster, SC

2001 Carol Ide, Lake Region Medical, Pittsburgh, PA

2002 Loyd Moore, Ethicon Inc., San Angelo, TX

2003 – 2004 No awards issued

2005 Bruce Beye, B. Braun Medical Inc., Dallas, TX

2006 – 2010 No awards issued

2011 Donnell Charles, NBACC, Frederick, MD

2012 Larry McInerny, Advanced Inspection Services LLC, Plymouth, MN

2013 Tony Bruno, TECO – Westinghouse Motor Co., Round Rock, TX

2014 Saravana K. Nalatamby, AUO SunPower Sdn Bhd, Melaka, Malaysia

2015 Charles E. Holman, United States Air Force, Heath, OH

2016 Michael W. Bump, Harris Corp., Palm Bay, FL

2017 Charles C. Roberts, United States Air Force, Heath, OH

2018 Will Meyer, Defense Contract Management Agency, Bellevue, WA



Inspection Division H. James Harrington ScholarshipThe H. James Harrington Scholarship fund was created to help division members, their family, or friends defray the costs associated with college expenses. Scholarship funds will be dispersed to one or more qualified students in the spring of each year. Applications are due annually by March 1.

1999 Liz Forkapa Parma, OH

2000 Richard E. Smith Sacramento. CA

2001 Steven Bacon Lynchburg, VA

2001 Lisa Starr McPherson, KS

2002 Nishant Shah Brookfield, CT

2003 Nick Price Lewistown, PA

2004 No recipient

2005 Edrin W. Rouse Greensboro, NC

2006 Jacqueline M. Spichiger Granville, OH

2007 Mrugesh Patel Piscataway, NJ

2008 Ruslan Garrey Loveland, CO

2008 Alex Gentile Okemos, MI

2009 Robert Spichiger Granville, OH

2009 Matthew Karn North Smithfield, RI

2009 Neil Gala Houston, TX

2009 Kinisha Gala Califon, NJ

2010 Ronak R. Gandhi Plainsboro, NJ

2011 Jonathan L. O’Donnell Houston, TX

2011 Emily Y. Chong Charleston, SC

2011 Alissa H. Dratch Irvine, CA

2011 Tanya J. Woodward Broken Bow, NE

2012 Brandon Nguyen Winnetka, CA

2012 Robin Henicksman Pingree, ID

2012 Matthew Karn North Smithfield, RI

2013 Kushal R. Gandhi Plainsboro, NJ

2014 Erin Heiden Lincoln, NE

2014 Robin Henicksman Pingree, ID

2015 Timothy Spichiger Granville, OH

2015 Haikuo (Kevin) Yin Thousand Oaks, CA

2015 Mariah Hudson Pickens, SC

2016 Jing Yu Fort Worth, TX

2016 Melissa Downes Randolph, NJ

2016 Natalie Henicksman Pingree, ID

2017 Kevin Spichiger Stamford, CT

2017 Natalie Henicksman Pingree, ID

2018 Mallorie Edwards Wyoming, MI

Inspection Division Harry J. Lessig AwardThe Harry J. Lessig Award is presented to individuals for outstanding and dedicated service to the Inspection Division. This is the highest award bestowed by the division. Congratulations to the following individuals for receiving the Harry J. Lessig Award. A gold medallion was presented to the following recipients:

1984 Harry J. Lessig1984 H. James Harrington1986 Leo Stringari1987 Hardy Cook1988 Kevin Lynch1988 Ken Brady

1989 Jim Cooper1992 Bill Sherman1993 Chuck Carter1995 Frank Cullen1996 Dr. E. F. (Bud)

Gookins

1998 Bruce Johnson2008 Navin S. Dedhia2010 Jenny Persfull (Elkins)2014 Gregory S. Gay2015 John Vandenbemden2016 Jim Spichiger



Inspection Division Jim Cooper AwardThis award recognizes the person whose positive attitude and generous nature significantly impacted not only the Inspection Division but all those whose lives they touched whether teaching the fundamental concepts of quality or mentoring individuals new to the world of quality. The Jim Cooper Award is presented annually to the volunteer who makes the most significant contribution to the success of the Inspection Division.

A perpetual plaque with each recipient’s name will be displayed at ASQ events. The presentation is made at the annual

Inspection Division meeting at the World Conference on Quality and Improvement.

The following individuals have been recognized with the Jim Cooper Award for their exceptional contributions to the division:

2008 Dr. E. F. (Bud) Gookins

2015 Jenny Persfull (Elkins)

2016 Calcelia (Sam) Bryson

2017 Navin S. Dedhia

2018 John Vandenbemden

ASQ John D. Hromi Medal

The Hromi Medal recognizes individuals who have made significant and noteworthy contributions to the science of inspection and/or the advancement of the inspection profession. The first Hromi Medal was awarded in 2017.

The Hromi Medal is not an Inspec-tion Division award, but rather a Society medal administered by the Hromi Medal Committee, which reports to the ASQ Awards Board. ASQ has set up and operates 16 awards to recognize leadership, technical achievement, and distinguished service to the

profession and Society. The awards recognize individuals for superior achievements in the development, promotion, and communication of quality information and technology. Awards and medals are named after people who have made outstanding achievements in the field of quality. The Hromi Medal is presented at ASQ’s World Confer-ence on Quality and Improvement in the spring of each year.

2017 C. Robert (Bob) Pennella

2018 Gary K. Griffith



Navin S. Dedhia 2000 – 2002

Congratulations to the Inspection Division as it celebrates 50 years of progress and contributions to the quality profession. I am glad to have been part of the division for more than 36 years. The division has wonderful, respectable leaders.

I joined ASQC in April 1978. Initially, I was a passive member, other than reading Quality Progress and Santa Clara Valley (renamed Silicon Valley) Section Random Sample Newsletter. While working at IBM, I interacted with Jim Harrington, Gene Peterson, Faz Ulla, and other division leaders. I was regional councilor for Region 6, 1982 –1986. As regional councilor I provided information related to division activities and upcoming events to members. From 1986 to 1992, I was chair of the Certified Mechanical Inspector (CMI) examination, representing the Inspection Division to the ASQC certification board. As chair of the CMI certification exam, I enjoyed interacting with ASQC HQ proposing exam questions. Other positions I have had include technical affairs vice chair, Division Bylaws Committee chair, chair-elect, and chair. I have attended annual and midyear meetings, providing input and writing articles for the newsletter. I have been Division Audit Committee chair since 2007 and the newsletter editor since June 2011.

It has been an interesting experience for me. I have learned a lot from my involvement in the division. The division has expanded its activities and has made efforts to provide value to members.

Messages From Past ChairsJenny Persfull (Elkins) 2002 – 2004

I joined ASQC in 1986, and the first conference I attended was held in Milwaukee, WI. At that conference I learned that ASQC had special interest groups called divisions, and since I was a quality control manager, the Inspection Division seemed like a place that would suit my interests. The officers of the division welcomed me with

open arms, but even more importantly, they valued my contributions. This was huge to me because in those days women in the workforce did not routinely have the same voice as men. A short while after I joined the division, I was asked to be a liaison. From there I became involved in item writes and reviews of the certification bodies that were overseen by the division.

As I participated in different division leadership roles, I also pursued earning certifications such as Certified Quality Engineering (CQE), Quality Auditor (CQA), and ISO-14001 certification. Participation in division activities and interaction with global quality professionals helped me be a better qualified quality professional and I believe it contributed to my 34-year career at Cook Polymer Technology (CPT). I was fortunate to work for a company like CPT that allowed me the opportunity to participate in division activities as well as attend the ASQ conferences, and for that I will always be grateful.

My days serving with the dedicated women and men at ASQ Headquarters and the division, and the lasting friendships that I have made are a joy that I treasure to this day. Since retirement in 2015, my husband and I have been traveling and enjoying this beautiful country.



Joy Flynn 2008 – 2010

I have many fond memories of attending ASQ and the Inspection Division conferences as well as interacting with leadership at ASQ headquarters, especially Mary Martin and Shirl Furger. The most beneficial aspects of being an ASQ and Inspection Division member have been the ability to meet

and become friends with experts in quality and benchmark what others were accomplishing in my field. The Inspection Division has been blessed throughout the years to have exceptional leaders such as Dr. Bud Gookins, Bruce Johnson, Jim Cooper, Navin Dedhia, and numerous other leaders, both past and present. I am proud to have represented the oldest ASQ division as a past chair. I have enjoyed working in the medical device industry, especially in my current position at Eli Lily Corporate in Indianapolis, IN.

Gregory S. Gay 2004 – 2006

I am very proud of the ASQ Inspection Division and all the members and division leadership throughout the years. I have met some of the founding members and am pleased to have been able to serve the division.

John Vandenbemden 2013 – 2014

Congratulations on 50 years of memories! Even though I joined ASQC in 1984, I did not get involved as an active member until 1994 when I was asked to participate in the exam development for the Certified Quality Engineer (CQE). This is the first time I met Greg Gay

and was my first real exposure to divisions. In 1999, I was chair of the Certified Mechanical Inspector (CMI) exam, which the Inspection Division sponsored. This resulted in becoming a member of the division and gaining numerous close friends. Greg Gay, Molly Brown, Dale Wells, the late Bill Prince, Navin Dedhia, Clarence Johnson, Joe Wesling, and Jenny Persfull (Elkins) mentored and supported me as the chair of the CMI and the Inspection Division. Greg Gay and Larry Ellison supported me and processed my successful recognition as an ASQ Fellow. The late Dr. Bud Gookins encouraged me to get involved in U.S. TAG 69 and TC 176. This provided another path to friendships and networking. Without the support of Jim Spichiger and Greg, I would not have had the ability to be recognized with the Harry J. Lessig Award, the Jim Cooper Award, or the Grant Medal.

Our division has been very fortunate through the years to have great support from ASQ Headquarters. You do not become a division with our longevity without great members who are dedicated and supportive of each other. The Inspection Division is like a family: We may disagree at times, we may get mad but, in the end, we work through it for the common good of the division and ASQ. Congratulations to current member leaders of the Inspection Division, past member leaders, members, and those who are no longer with us for making the division a rewarding experience.

Messages From Past Chairs



Chair’s Message | Jim Spichiger

Happy anniversary! This is the golden anniversary edition of the Inspection Division newsletter; November 15, 2018, marks the 50th anniversary of the ASQ Inspection Division.

Thank you to Navin Dedhia, newsletter editor, for putting together this very special newsletter. Navin began planning this issue many months ago and has dedicated

an enormous amount time to provide a newsletter for the ages. This issue will serve as a time capsule since it documents much of our 50-year history. Please take your time to enjoy this publication; bask in the history and enjoy the old photos. Note that I am well aware the photos provide definitive proof that I have aged and gained weight over my 20+ years involved with the division.

In a previous time capsule—the silver anniversary issue in the spring 1994—Bud Gookins wrote, “Inspection is not phasing out, but rather positioning itself strongly going into the next century.” How right he was! Though inspection has seen significant changes since 1968, it is still an integral part of the quality system and very much necessary for our safety, security, and satisfaction. While the role of the traditional layout inspector is evolving, the measurement and test equipment industry is certainly going strong. Vision systems, 3-D laser scanners, noncontact CMMs, automated optical measurement systems, and millimeter wave scanners are just a few inspection tools seeing rapid development in our world today. Technology is leading the inspection industry through transformation, so the need for an independent inspection resource, such as the Inspection Division, remains as strong as ever.

Please join me in offering a hearty thank you to our previous division chairs and all the member leaders who have served this division. Their selfless service has resulted in 50 years of fulfilling our mission: To increase customer satisfaction through continuous improvement by disseminating information related to the quality of products and services through inspection and test methodology.

Since this is my last column, I have looked back at the goals that I had set for myself. My first newsletter message as chair said, “I have established only one leadership goal for myself: to leave the Inspection Division better than I found it.” I can say with 100 percent certainty that this goal has been accomplished! This goal was achieved because of the significant support I received from a wonderful team of dedicated member leaders, and therefore I offer my heartfelt thanks to the officers and committee chairs who have done so much during my term. I am extremely fortunate and grateful to have been surrounded by such exceptional people. Their patience and hard work is truly appreciated, and I am very proud of all we have accomplished.

For the last 23 years I have had the privilege of being a member of this fantastic division, so I thank ASQ and all current and past Inspection Division members for allowing me to be a part of this amazing organization. I am honored to have served as the ASQ Inspection Division chair and humbled to have been associated with so many outstanding professionals during my membership. Thank you all for providing me this wonderful opportunity; it was a pleasure!

I wish you all the best on your quality journey.

Jim

Message From the Editor | Navin S. Dedhia

Dear Members,

Congratulations for being a member of the division during our golden anniversary celebrations!

It gives me pleasure to present the 50th anniversary

issue of the Inspection Division Newsletter. The division has completed a significant milestone in its history. The Inspection Division has always strived to provide the best products and services of value to its members.

With the plentiful historical information and wonderful photos in this issue, I’d like you to consider preserving this as a piece of memorabilia. And feel free to share your comments, suggestions, and recommendations for future improvements.

Wishing you all a happy holiday season and happy 2019.

Navin



Chair-Elect’s Message | George Cutler

2019 Business Plan

The Inspection Division is in the process of deploying its 2019 business plan. ASQ’s strategic objectives have changed in name and number; however, the spirit of “member value” and “organizational growth” remains the same. ASQ transformation is on everyone’s minds, and how the division leadership

will judge its own success is our challenge for 2019.

Division Objectives for 2019 Description of Actions to Achieve the Objective

1. HOLD We will hold onto members and customers by increasing value and satisfaction.Provide global offering Offer and promote the Chuck Carter International Inpsector of the Year AwardProvide input to ISO standards Attend a TAG TC 176 meeting, provide inspection/metrology inputRecognize members Offer and promote the H. James Harrington scholarship

Seek out (and nominate, if possible) candidates for FellowMember leader engagement All deserving member leaders receive a Certificate of Appreciation

specifying RUs earnedBestow Cooper Award

Improve member leader operations

Meet with each officer and every committee chair in both the winter/spring and the summer/fall to discuss goals and objectivesA member leader shall represent the division at each training offering and TCC meeting

2. BUILD We will build communities and solutions through collaboration with members, customers, and thought leaders.Provide continual and relevant communication

Send a monthly message to all members informing them of pertinent topicsSend a welcome message to all new membersPublish a special edition newsletter to be sent to all division members (hard copy)Publish newsletters three times a yearPublish an article in Quality Magazine once a quarter

Access member needs Conduct a membership survey to assess how we are doing and to gather ideas for 2020 activities

Increase financial resources Obtain advertisers for newsletterObtain sponsors/exhibitors/advertisers for conference

Provide relevant tools Create and populate an Inspection LibraryPromote ASQ and Inspection Division through social media

First day of each month have a member leader share a relevant event on Inspection Division social media sites

Education and training Offer a CQI exam refresher courseOffer a CQT exam refresher courseConduct free webinars for ID members, provide all attendees appropriate RUsConduct fall conference, and obtain sponsors and keynote speakers

3. GROW We will grow ASQ by elevating and accelerating a culture of excellence across individuals and organizations.Provide networking opportunities

Host a networking reception at WCQI and division conference, host regional networking events

Promote ID offerings Create a new Inspecttion Division brochurePromote ASQ and Inspection Division offerings

Exhibit at section conferencesExhibit at Quality ShowExhibit at WCQI

ASQ 2019 Strategic ObjectivesHOLD BUILD GROW

In 2018, the division was very successful in executing its business plan. As of this writing we are on track for all activities, expecting to accomplish all 28 by the end of the year.

We’re expecting an exciting 2019, and the leadership is ready for the challenge. More volunteers are always welcome.

Have a great holiday season and Happy New Year.

George

2018 ASQ Strategic Objectives

1. GLOBAL EXPANSION

Leverage the ASQ brand to increase market share worldwide, emphasizing growth in current and new ASQ markets.

2. MEMBERSHIP TRANSFORMATION

Serve the needs of individuals around the world to ensure their professional success through membership, products, and services.

3. GROWING ORGANIZATIONS

Serve the needs of organizations around the world providing quality solutions to increase impact through memberhsip, products, and services.

4. QBoK LEADERSHIP

Design and develop relevant, innovative offerings that directly influence how our customers practice quality.

5. OPERATIONAL EXCELLENCE

Empower employees, collaborate with member leaders and design and deploy reliable systems with technology that provide an exceptional customer experience.

6. GIFT OF QUALITY

Enhance the ASQ brand by supporting the use of quality to make the world a better place.



2018 Inspection Division Business Plan | George Cutler

Each year the Inspection Division Management Committee creates a business plan to address the ASQ strategic initiatives of the Society. The plan allows member leaders to manage the division’s programs and activities. The ASQ board of directors creates the Society’s strategic plan and then cascades it down to the divisions and sections to align with ASQ’s strategic objectives. Using the strategic plan, the Management Committee documents a tactical plan with appropriate metrics, target dates, and financial and human resources.

The 2018 Inspection Division business plan is shown at right, along with the current status for each activity.

For more information about our 2018 activities or how the business plan is managed, feel free to contact George Cutler at [email protected] or 908-310-9648.

ASQ Strategic Objectives Inspection Division Activities Goal Status

A. Global Expansion: Leverage the ASQ brand to increase market share worldwide, emphasizing growth in current and new ASQ markets.

1. Contact each ASQ international regional center 4 offices 25%

2. Recruit member leaders, both domestically and internationally

2 new volunteers 100%

3. Offer and promote the Chuck Carter International Inspector of the Year Award

Bestow award 100%

B. Membership Transformation: Serve the needs of individuals around the world to ensure their professional success through membership, products, and services.

4. Host networking receptions at WCQI and division conferences

2 receptions 100%

5. Monthly email communication to all division members 12 messages 83%

6. Send monthly new member welcome 12 welcomes 83%

7. Send monthly reminder for renewal 12 reminders 83%

8. Conduct VOC survey Complete on time 100%

C. Growing Organizations: Serve the needs of organizations around the world providing quality solutions to increase impact through membership, products, and services.

9. Publish Inspection Division electronic newsletters 3 newsletters 100%

10. Publish special edition of newsletter (hard copy) 1 edition 100%

11. Publish articles on inspection-related topics in Quality Magazine (quarterly)

4 articles 100%

12. Actively maintain LinkedIn group, Facebook page, and Twitter accounts

Maintain 100%

13. Secure advertisers for newsletter 3 ads per issue 100%

14. Secure conference exhibitors and sponsors 15 exhibitors 100%

D. QBOK Leadership: Design and develop relevant, innovative offerings that directly influence how our customers practice quality.

15. Attend a TAG TC 176 meeting Attend a meeting 100%

16. Offer a CQI exam refresher course Offer 2 courses 100%

17. Offer a CQT exam refresher course Offer 2 courses 100%

18. Host webinars 12 webinars 83%

19. Host annual division conference (October 18 – 19, 2018)

Host conference 100%

E. Operational Excellence: Empower employees, collaborate with member leaders, and design and deploy reliable systems with technology to provide exceptional customer experience.

20. Enhance member leader skills and knowledge via e-learning

2 courses each, minimum 100%

21. Officer training sessions and TCC meetings Attend all sessions 100%

22. Mentor officers and chairs; two 1:1 meetings each Complete on time 50%

23. Bestow Cooper Award Issue award 100%

24. Certificate of Appreciation for each member leader Issue certificates Dec.

F. Gift of Quality: Enhance the ASQ brand by supporting the use of quality to make the world a better place.

25. Offer H. James Harrington scholarship Issue scholarship 100%

26. Seek out and nominate candidates for Fellow 1 nomination 100%

27. Raise awareness of Inspection Division through section/student branch event collaboration

12 interactions 100%

28. Exhibit booth at WCQI Complete on time 100%

21 activities: goal achieved

25%75%

7 activities: on track

mailto:cutlergeorge%40gmail.com?subject=2017%20Inspection%20Division%20Business%20Plan


Automated Thread Gage Measurement

-The MasterScanner is the only option for automated thread measurement, both ID and OD.

-Its so easy to use, thread measurement has become an entry level position.

-Calibrate a plain plug and switch to a taper thread ring in under a minute

For more information visit us at Booth E-5443 or www.masterscannerusa.com

The IAC MasterScannerThe Future of thread Measurement

Unprecedented Accuracy

-The MasterScanner automatically checks the Major, Minor, PD, Pitch, Lead, Full angle and Half angle for each and every thread.

-Located in ISO17025 accredited labs around the globe, the MasterScanner is quickly becoming THE thread calibration standard, even in primary labs.



Inspection Division Information

Chuck Carter Inspector of the Year Award

Applications are available for the Inspection Division Chuck Carter Inspector of the Year Award. For over 40 years the Inspection Division has offered this award to provide recognition to “The Inspector.” Any qualified individual who spends more than 50 percent of his or her time in inspection, test, audit, calibration, etc., functions to ensure conformance to engineering, manufacturing, quality, and customer standards or requirements is eligible as a candidate to receive the award.

Applications can be downloaded from the ASQ Inspection Division website: asq.org/divisions-forums/inspect/about/INSPECT_INSPECTOR_OF_THE_YEAR.

Applications can also be obtained by contacting Jim Spichiger at jim.spichiger@hotmail.

Applications must be postmarked no later than February 15.

H. James Harrington ScholarshipApplications are available for the Inspection Division H. James Harrington Scholarship. This $3,000 scholarship fund was created to help division members, their family, or friends defray the costs associated with college expenses. Scholarship funds will be dispersed to one or more deserving students in the spring of each year.

Applications can be downloaded from the ASQ Inspection Division website: asq.org/divisions-forums/inspect/about/INSPECT_SCHOLARSHIPS.

Applications may also be obtained by contacting Jim Spichiger at jim.spichiger@hotmail.

Applications must be postmarked no later than March 1.

KUDOS!THANK YOU to all of the Inspection Division member leaders for their time and talents. We would not be so successful without you! Your efforts are appreciated. Special recognition goes to the following:

2018 Conference Committee: Marie Lawton, Kathy Lyall, Carol Turner, Sam Bryson, Bernie Carpenter, Carl Drechsel, Chigbo Ezumba, Will Ferguson, and Bill Lacy – for their hard work and outstanding support at this year’s conference.

George Cutler, Greg Gay, John Vandenbemden, and Joe Wesling: for presenting at the 2018 Inspection Division conference.

Navin Dedhia – for the extra time and effort you dedicated toward publishing this special 50th anniversary newsletter.

Ben Tomic – for uploading the conference videos on the Inspection Division YouTube channel.

John Vandenbemden – for your service on the ASQ board of directors and ASQ’s Technical Community Council.

Inspection Division Membership Report

Inspection Division Membership

Membership Type October 2018

Full 1,334

Senior 660

Associate 76

Fellow 22

Student 77

Organization member 7

Individual Total 2,176

Organization 255

All Total 2,431



mailto:jim.spichiger%40hotmail.com?subject=Inspector%20of%20the%20Year%20applicaiton





Exclusive Inspection Division Member Benefits:• Webinars (monthly)

• Newsletters

• Monthly email communication

• LinkedIn group

• Facebook

• Twitter

• Inspector of the Year Award (must be a member to nominate someone; self-nomination permitted)

• Scholarship (must be a member to nominate someone; self-nomination permitted)

• New member welcome message

• Membership renewal reminder

• Membership gift at World Conference on Quality and Improvement (WCQI)

• Division representation on U.S. standards Technical Advisory Groups (TAG TC 176, etc.)

Other Benefits of Membership:• Virtual and in-person

networking opportunities

• Networking receptions at: − WCQI − Inspection Division

Conference

• Training courses and hands-on workshops

• Membership advancement (Fellow nominations)

• Leadership development

• Presentations at section conferences and meetings

• Advertising and exhibiting opportunities

Division’s 25th Anniversary Edition Volume 25, Spring 1994

Top row: Chuck Carter, Harry Lessig. Middle row: Bill Sherman, Jim Cooper, Jim Harrington. Bottom row: Gene Peterson, Hardy Cook (top), Leo Stringari (bottom), Al Weis, Ray Worswick, Bud Gookins.



The Inspection Division Supports ASQ Examinations.

Bodies of knowledge (BoK) for the Certified Quality Inspector (CQI) and Certified Quality Technician (CQT) examinations were just revised in 2018.

Certification from ASQ is considered a mark of quality excellence in many industries. It helps you advance your career, and boosts your organization’s bottom line through your mastery of quality skills. Becoming certified confirms your commitment to quality and the positive impact it will have on your organization.

Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the BoK.

Certified Quality Inspector (CQI)The CQI is an inspector who can use the proven techniques included in the BoK to evaluate hardware documentation,

perform laboratory procedures, and more. Under professional direction, the CQI evaluates hardware documentation, performs laboratory procedures, inspects products, measures process performance, records data, and prepares formal reports.

The CQI examination is a one-part, 100-question, four-hour exam and is offered in English only.

Body of Knowledge

I. Technical Mathematics (19 Questions)

II. Metrology (26 Questions)

III. Inspection and Test (33 Questions)

IV. Quality Assurance (22 Questions)

Certified Quality Technician (CQT)The Certified Quality Technician (CQT) is a paraprofessional who, in support and under the direction of quality engineers or supervi-sors, analyzes and solves quality problems,

prepares inspection plans and instructions, selects sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies fundamental statistical methods for process control.

The CQT examination is a one-part, 100-question, four-hour exam and is offered in English only.

Body of Knowledge

I. Quality Concepts and Tools (18 Questions)

II. Statistical Techniques (17 Questions)

III. Metrology and Calibration (18 Questions)

IV. Inspection and Test (23 Questions)

V. Quality Audits (12 Questions)

VI. Risk Management (12 questions)

Visit asq.org/cert for comprehensive exam information.

ASQ Certification ExaminationsSince 1991, certification has been rated as one of the three most valued benefits of ASQ membership. A professional certification offers tangible benefits to both the individual and the employer. Invest in yourself and your career with this mark of excellence. Gain an advantage over your competition and increase the potential of earning a higher salary.

ASQ certification is a formal recognition by ASQ that an individual has demonstrated a proficiency within,

and comprehension of, a specific body of knowledge. Nearly 250,000 certifications have been issued to dedicated professionals worldwide.

It’s also a mark of excellence. Recog-nized globally, ASQ certifications are essential development tools that help quality professionals show they’re on top—of regulations, of expertise, and of industry standards.

ASQ moved to computer-based testing in 2016. Candidates will take ASQ

certification exams at a Prometric testing facility, where the test will be delivered via computer in a Prometric proctored, secure environment.

ASQ offers all of its certification exams worldwide in English. Several of the certifi-cation exams have been translated into:

• Korean

• Mandarin

• Portuguese

• Spanish

Visit asq.org/cert to learn more about certification examinations.

http://www.asq.org/cert

http://www.asq.org/cert



ASQ InformationASQ is focusing on its efforts to execute its hold, build, and grow strategy:

ADVANCED MEMBERSHIPS

Senior and Fellow memberships are available to current members who meet the membership criteria.

Senior Membership: Age Is Not a Factor!

When it comes to ASQ Senior membership, age is not a factor!

The Inspection Division encourages all of its eligible members to upgrade to Senior member to take advantage of additional membership benefits. The advancement process is super simple; all it requires is submittal of the one-page Application for Advancement to Senior Member. The application merely requires a few checked boxes, your signature, member number, and date.

Requirements for advancement to Senior member are:

• ASQ Full member in good standing for one year

• Have 10 years of active professional experience (up to four years of this vocational requirement may be satisfied by graduation from a college, university, or similar institution)

• Meet any one of these professional criteria:

› Currently hold an ASQ certification that requires recertification

› Have been a Senior member or comparable type in a recognized professional organization

› Have taught quality or related arts or sciences at an accredited institution for at least two years

› Have conducted quality-related engineering, inspection or audit, or statistical work, or applied the methods and principles of quality on the job for at least two years

And the best part—advancement to Senior member is FREE! Senior membership information is available at: asq.org/membership/individuals/senior

ASQ Fellow

Fellows elected by ASQ’s board of directors are recognized as having achieved professional distinction and pre-eminence in the technology, theory, education, application, or management of quality control. An ASQ Fellow must be nominated by an ASQ member unit or other ASQ Fellows, is elected by the board of directors, and must meet specified criteria.

Information on Fellow nominations is available at: asq.org/members/account/fellow.html.

HOLD: We will hold onto members and customers by increasing value and satisfaction.

BUILD: We will build communities and solutions through collaboration with members, customers, and thought leaders.

GROW: We will grow ASQ by elevating and accelerating a culture of excellence across individuals and organizations.


2018 Inspection Division ConferenceOctober 18 – 19, 2018 | Memphis, TN

The Inspection Division held its 2018 annual conference October 18 – 19 at the Fogelman Executive Conference Center at the University of Memphis in Memphis, TN. The theme of the conference was Quality: A Bridge to the Future. Highlights of the conference were keynote speakers, technical sessions, hands-on workshops, tours, exhibitors, preconference courses, and a networking reception.

http://asq.org/membership/individuals/senior

http://asq.org/members/account/fellow.html



The World Conference on Quality and Improve-ment (WCQI) is ASQ’s flagship conference. Join a broad attendee base representing a wide array of industries and over 45 countries from around the world to gain knowledge, improvement methodologies, quality tools, best practices, and networking contacts. With over 2,500 attendees, the World Conference is the ideal forum to meet quality professionals with a wide range of backgrounds and experiences.

Digital Transformation, The Fourth Industrial Revolution, and Industry 4.0 are all terms used to describe the changes that disruptive technologies

are bringing to the workplace, the workforce, and the markets organizations serve. The topic is central to a growing conversation, but it is a conversation that seldom (if ever) looks at the topic through the lens of quality. The sessions in this area of focus examine the effects disruptive technologies are having on the quality function and on the quality profession as a whole.

Focus areas of session topics are:

• The Future of Quality

• Building and Sustaining a Culture of Quality

• Managing Change

• Quality Basics

The session formats are:

1. Concurrent Session (60 minutes each)

2. Workshops (hands-on learning activities)

3. Quality 4.0 Theater Sessions

4. Welcome Session

5. Satellite Sessions

6. Flip Sessions

7. “After 5” Sessions

8. Live Case Studies

Visit asq.org/conferences/wcqi for more information.

http://www.asq.org/conferences/wcqi



Today it is a vacant plot. Back in the early 1990s, a stamping plant was there, with three main buildings supplying North American automotive final assembly

operations. I was an inspector working the second shift, assigned to a stamping line producing outer panels for an automotive door.

While inspecting panel surfaces one hot summer day, I noticed an odd pattern. When a defect occurred in the outer panel surface on one panel, it was followed by a defect at a lesser degree at the same location on the

next three panels. A total of four panels were scrapped at a cost of $50 each. This pattern repeated throughout the night, which meant that each

event cost the company $200. Because this was long before I knew about Six Sigma, I planned to just use root cause analysis. I had already determined the four rejected panels were not random. But what was the common cause? Turning the first panel over to inspect the inside surface, I found a dead fly on the metal. The defects on the other panels were from fly parts remaining on the die. I had now determined the defect cause but not the root cause.

To find the flies, I walked to the start of the press line where I expected to see flies flying through the stamping die. The operator saw me looking around and told me the flies were already in the steel. I inspected the steel blanks. Sure enough, I found a fly in between the steel blanks. I needed to visit the blanking press operation in the back of the plant.

I arrived at the blanking press and immediately started looking. No flies. The blanking operator told me that if I wanted to see flies to come back at 8:00 p.m.

The plant was old, dating to the 1920s, if not earlier. Because it was a hot night, windows were open. There were also broken windows throughout the plant. In addition, the loading dock doors were open to get night air in to cool the plant. And we were located near a river and the local water treatment plant.

At 8:00 p.m. I returned to the blanking press. There were flies everywhere. A light was centered over the press, and the flies buzzed around the light. Some would hit the light and fall into the blank immediately covered up by the next blank.

I took my findings to management. The response was to stop running the blanking press during the night shift. I pointed out that as production schedules got tight, they would need to return to running the press during second shift. To properly fix the problem, they needed to turn off or relocate the light, repair the broken

Flies in Dies

About the author

Gregory S. Gay is an Inspection Division Management Committee member. He is a past chair of the Inspection Division and was the 1990 Inspector of the Year.



windows, and close the other windows and doors. They needed to get the flies out of the plant.

However, I could not get management to act on any of my ideas. Out of frustration, I said, “Don’t worry, the problem is intermittent and will go away by itself.” For a moment, I had management’s attention again. “What do you mean?” they asked. I told them that winter was coming and the flies would go away until next summer.

For a few weeks production ran on day-shift only and then again included second shift. The flies-in-the-dies came back. I left the company a few weeks later. Had I stayed I would have found a way to create change.

I thought what I had witnessed was a one-of-a-kind problem until I came across a case study about flies getting into food wax packaging. The root cause of that company’s issue was manufacturing in an old plant with broken windows. They repaired the windows. The flies stopped getting in the plant.

To make any lasting change, you need management support. And management needs to listen to the people working the process, because they know the process best. Once you determine the root cause, using formal corrective action programs (like 8D) helps improve the process.

Problems, even the hard ones, can be solved. You just need to get the “flies” out of your processes.


About the author

Calcelia (Sam) Bryson is a member of the Inspection Division’s Management Committee, holding positions as treasurer and liaison to the ASQ Certification Board as CQI chair, email: calcelia.l.bryson@ medtronic.com.

Organizations in the medical device industry are in the process of gaining—and maintaining—their European Union Medical Device Regulation (EU MDR) compliance certifications. Prioritizing work at the onset of such a large program is a complex task. In PMP Exam Prep, author Rita Mulcahy suggests an organization should complete—along with resource planning—a prioritization matrix (Mulcahy, 2018). A prioritization matrix allows an organization to determine what policies, procedures, and processes should be changed from a high-level view downward and identify where resources should be used first. In the article, “Multi-person decision-making for requirements prioritization using Fuzzy AHP,” Bajaj and Arora state that system stakeholders look at concerns of a system’s effectiveness without consideration of how their requirements impact other stakeholders. This lack of consideration creates conflicting project requirements that, rather than improving a system process, make it less effective. Therefore, the prioritization model must have clear and concise variables from all stakeholders to create results per the intended purpose or objective, not on stated and conflicting requirements.

The Matrix In Practice Various prioritization models and approaches may be used in an organization’s EU MDR program, such as action prioritization matrix

SPEAKING OF QUALITY

Prioritization Matrix Use in Program/Project Management: We Use Prioritization Constantly to Streamline Board Meetings



model (Mantelow et al., 2018) and project prioritization matrix model (ASQ, 2016). Three approaches can be chosen from to provide the best result, which are full analytical criteria that derived from the analytic hierarchy process (AHP) of Thomas Saaty in the 1970s, combination ID/matrix, and consensus criteria (learn more in The Quality Toolbox, Nancy Tague, 2005). These models could focus on using relationships and weighted variables for determining correlations to set or recommend priorities. Using the weighted variable approach allowed one anonymous team to determine a suggested or recommended product remediation prioritization for their EU MDR activities as well as resource expansion during the program. The term suggested prioritization is used due to various confinements and constraints that must be worked through based on the organization’s risk appetite as the program progresses. The model used by the team referenced in this article accounted for the portfolio’s net present

value, functional resources, and resource expansion to complete the program.

As a first-pass result, critical products not tied to revenue were on the bottom of the list when they should have been included in the top priorities. A multiplier was used in relation to remediation complexity; however, revenue remained the most dominant variable in the model. Therefore, the model has become more robust and retried while taking into account complexities, confinements, and constraints.

Citing another example of prioritization matrices, ASQ Inspection Division’s leaders use prioritization constantly to streamline board meetings. Prior to sending the agenda to board members, a committee pares down the document to the critical items, action items, and status reports to be covered. Doing so has allowed the division to reduce meeting time from 60 to 30 minutes. The division also benefits from this process by

determining which projects to undertake, ensuring members receive high-quality, value-added materials and experiences each year. With many organizations going through constant changes, increased utilization of prioritization matrices and quality tools should occur. I look forward to sharing more on prioritization models, EU MDR, and the Inspection Division as we continually learn and grow in our world of quality.

References

ASQ Service Quality Division (2016). Project prioritization matrix. Retrieved from http://asqservicequality.org/glossary/project-prioritization-matrix/.

Bajaj, P. and Arora, V. (2013). Multi-person decision-making for requirements prioritization using Fuzzy AHP. ACM SIGSOFT Software Engineering Notes 38(5), 1-6. https://dl.acm.org/citation.cfm?id=2507302.

Mantelow, J., Jackson, K., Swift, C., Edwards, S., Bishop, L., Pearcey, E., Mugridge, T., Bell, S., Robinson, R., and Bruce, E. (2018). The action priority matrix: Making the most of your opportunities. Mindtools. Retrieved from https://www.mindtools.com/pages/article/newHTE_95.htm.

Mulcahy, R. (2018). PMP Exam Prep (9th ed.). USA: RMC Publishing.

Calcelia Bryson is a member of the ASQ Inspection Division.

This article appeared on p. 20 of Quality Magazine, September 2018, Volume 57/Number 9. Access the article at: http://digital.bnpmedia.com/publication/ ?i=521365&ver=html5&p=1# “page”:22,” issue_id”:521365

25

20

15

10

5

00 10 20 30 40 50 60 70 80 90 100

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.00

Reso

urce

s (F

TEs)

Reso

urce

s (F

TEs)

Port

folio

NPV

($)

Billi

ons

Percentage of projects completed

Clinical headcount

Regulatory headcount

Concurrent headcount

OMA headcount

Quality headcount

Portfolio NPV running total

PD headcount

Anonymous (2018)

http://asqservicequality.org/glossary/project-prioritization-matrix/

http://asqservicequality.org/glossary/project-prioritization-matrix/

https://dl.acm.org/citation.cfm?id=2507302

https://dl.acm.org/citation.cfm?id=2507302

https://www.mindtools.com/pages/article/newHTE_95.htm

https://www.mindtools.com/pages/article/newHTE_95.htm

http://digital.bnpmedia.com/publication/?i=521365&ver=html5&p=1#“page”:22,”issue_id”:521365




2018

2017

2016

Inspection Division Management CouncilThe Division Management

Council (DMC) meets twice

a year face-to-face. Some

of the group photos of the

DMC are shown here and

on the next page.


2014

2013

2012

2011


Top left: Navid Dedhia and Bud Gookins

Top right: Jim Spichiger

Middle right: Jim Spichiger and Greg Gay, 2011 Division Dinner event.

Bottom: Elias Monreal, Dilip Shah, Joe Wesling, Navin Dedhia

Division Activities Through the YearsThroughout the year, the Inspection Division conducts many activities: two face-to-face meetings, monthly telephone calls, monthly webinars, annual conferences, tutorials, leader recognition and presentation of division awards, etc. Enjoy photos of some of the activities on pages 28 – 33.


Division Activities Through the Years

1999 Award event.

Top then bottom, left to right

2001 General membership meeting.

2003 Division recognition event.

2004 Division chairs.

2005 Division award event.



Top

2010 WCQI exhibition area.

Left

2012 Division dinner event.

Management council meeting.

Middle

2013 Recognition event.

Right

2014 Recognition event.

Conference exhibition.



2015 Management council meeting. Inset: Award event.

2016 Top, left to right: Division leaders. Annual conference. Exhibition booth. Bottom: Conference speakers. Award event.

1999 Award Event



2017Top, left to right: Award event.

Recognition event.

Award event.

Middle, left: ITAG meeting.

Middle, right: Ben Tomic receiveing award from Jim Spichiger.

Bottom, left: Exhibition booth at WCQI.

Bottom, right: Conference session.



2018

Division exhibition booth.

Division leaders with Hromi awardee in Seattle, WA.

October Division Management Committee meeting.


2018 Inspection Division Management CommitteeOfficers

Chair/Conference/ Awards and Scholarship/Inspector of the Year Jim Spichiger [email protected] jspichiger@ parknationalbank.com 740-349-3708

Chair-Elect (Business Plan)George Cutler [email protected] 908-310-9648

TreasurerCalcelia (Sam) Bryson [email protected] 901-628-2759

SecretaryCarl Drechsel [email protected] 832-721-2871

Past Chair/Nominating/QBOK® /CertificationJoe Wesling [email protected] 317-752-3613

CommitteesArrangementsBernie Carpenter [email protected] 949-293-4247

Audit/Newsletter EditorNavin S. Dedhia [email protected] 408-629-1723

CommunicationsCarol Turner [email protected] 901-921-0296

Member Leader RecruitmentWilliam Ferguson [email protected] 859-240-1739

EducationGehad Hamoda [email protected]

Education CommitteeSai Charithcilarapu [email protected]

Examining (Fellow Nominations)Gregory S. Gay [email protected] 269-496-8311

Industry Liaison Bill Lacy [email protected]

Internet Liaison and Social Media Ben Tomic [email protected] 416-779-0517

MarketingKathy Lyall [email protected] 269-277-9317

MembershipMarie Lawton [email protected] 585-353-0325

PublicityRicardo Pastor [email protected]

Section LiaisonTamzin Gonzales [email protected] 712-635-4113

StandardsJohn Vandenbemden [email protected] 859-240-1739

Voice of the CustomerChigbo Ezumba chigbo.ezumba@ yahoo.com 234-0-803-338-2109

Webinar CoordinatorJair Aldana [email protected] 818-324-6287

VolunteerAtousa Pourfard, M. Eng. [email protected]

AdministrativeLiaison to Certification Board (CQI)Calcelia (Sam) Bryson calceliabryson@ yahoo.com 901-628-2759

Liaison to Certification Board (CQT)Ed Maresh [email protected]

ASQ Component RelationsJeanine Becker [email protected] 800-248-1946

Division Management Commitee Monthly TelecomDay: Third Wednesday of each monthTime: 4:30 p.m. (Eastern Standard Time)

1:30 p.m. (Pacific Standard Time)Contact any division officer for dial-in information.

mailto:[email protected]







mailto:carp76four%40aol.com?subject=2017%20Inspection%20Division


mailto:gehadeldin%40msn.com?subject=ASQ%20Inspection%20Division

mailto:saicharithcilarapu%40gmail.com?subject=ASQ%20Inspection%20DIvision


mailto:william.lacyjr1128%40gmail.com?subject=ASQ%20Inspection%20DIvision



mailto:rpastor%40hotmail.com?subject=ASQ%20Inspection%20Division%20Publicity

mailto:tamzin.gonzales%40gmail.com?subject=ASQ%20Inspection%20Division


mailto:chigbo.ezumba%40yahoo.com?subject=

mailto:atousa.pourfard%40hotmail.com?subject=ASQ%20Inspection%20Division





IMPORTANT WEBSITES

ASQ World Conference on Quality and Improvement

asq.org/wcqi/

ASQ Inspection Division asq.org/inspect/

ASQ Inspection Division LinkedIn group

https://www.linkedin.com/groups/ASQ-Inspection- Division-4657260/about

Inspection Division H. James Harrington Scholarship


Inspection Division Carter Inspector of the Year Award

asq.org/divisions-forums/inspect/about/INSPECT_INSPECTOR_OF_THE_YEAR

Pinterest site for Inspection Division

http://www.pinterest.com/asqinspection/

ASQ Community http://community.asq.org/communities/viewcommunities/groupdetails/?CommunityKey=0e27188f-d770-40b3-843b-49714a10024b

2018 INSPECTION DIVISION CALENDAR

Date Time Event

Second Tuesday of each month

To be announced

Monthly webinar

Third Wednesday of each month

4:30 p.m. (EST)

Division Management Committee Conference Call

All division meetings and conference calls are open to all Inspection Division members. To join a conference call, contact any officer for dial-in instructions. Check the Inspection Division website at asq.org/inspect for the latest information about our offerings.

When Members Participate and Get Involved in Division’s Activities and Programs, Both Members and the Division Win!

Please contact ASQ Customer Care if you have questions for ASQ or to update your contact information including address/email changes.Email: [email protected]: North America: 1-800-248-1946

(United States and Canada only) Mexico: 001-877-442-8726 All other locations: +1-414-272-8575

Fax: 414-272-1734Mail: ASQ 600 N. Plankinton Ave., P.O. Box 3005

Milwaukee, WI 53201-3005

New in 2018: Monthly webinars!Dates and topics for our monthly webinars will be posted on the Inspection Division website and broadcast via Twitter, Facebook, and email.

ASQ Inspection Division on Facebook, Twitter, and LinkedInPlease follow these pages on social media and be part of spreading the Inspection Division voice within the quality community.

• Facebook: @asqinspectdiv or https://www.facebook.com/asqinspectdiv

• Twitter: @asqinspectdiv

• LinkedIn: https://www.linkedin.com/groups/4657260

• Inspection Division web page: www.asq.org/inspect

Facebook “f ” Logo RGB / .ai Facebook “f ” Logo RGB / .ai

Newsletter Advertising RatesThe Inspection Division is offering a limited number of advertisements in its upcoming newsletters. Seize an opportunity to promote your products and services to over 2,500 members!

Rates for: Three issues Single issue

Half page (4.75"h × 7.5"w) $300 $125

Quarter page (4.75"h × 3.25"w) $200 $75

Contact George Cutler at [email protected] for additional information. Advertisements for the newsletter must be sized as specified in an MS Word, PDF, or digital image format. Payment can be made online at https://www.picatic.com/event14794924711005.

asq.org/wcqi/

http://asq.org/inspect/

https://www.linkedin.com/groups/4657260/profile

https://www.linkedin.com/groups/4657260/profile





https://www.pinterest.com/asqinspection/

http://community.asq.org/communities/viewcommunities/groupdetails/?CommunityKey=0e27188f-d770-40b3-843b-49714a10024b



http://asq.org/inspect

https://www.facebook.com/asqinspectdiv



https://twitter.com/asqinspectdiv

https://www.linkedin.com/groups/4657260

https://www.linkedin.com/groups/4657260

http://www.asq.org/inspect

mailto:cutlergeorge%40gmail.com?subject=Inspection%20Division%20Newsletter%20Ad

https://www.picatic.com/event14794924711005

a historical perspective on the -...

Documents