5 keys to actively engage and convert your website visitors
Post on 13-Apr-2017
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5 Keys to Actively Engage and Convert Your WebsiteVisitors
ARE YOU STRUGGLING WITH LOW WEBSITE CONVERSIONS?
Low website conversions are nothing to be ashamed of. In fact, most business websites around the world aresuffering from this very fate.
Heres the reality of the situation
Youve got up to 8 seconds to make a positive impression on a first time visitor, or theyre outta there On average, only 2% of site visitors actually purchase something from a site when they visit It takes an average of 7 interactions to get a lead to open up their wallet and spend money with you
These numbers may be somewhat sobering. However they also reveal how much opportunity you have forconversion optimization (an opportunity your competition may not be taking advantage of).
So exactly what can we learn from these stats?
One important lesson is dont be afraid to put a call-to-action front and center on your website, where visitors willbe guaranteed to see it (otherwise, if they leave your site, it might just be too late to get them back again).
Marketing, in the age of the internet, isnt as straightforward as it used to be. There are far too many distractions.Thats why your marketing process needs to leverage the concept of education and relationship building through aseries of interactions with your prospects. So its better to think of your website, not as the terminal point in yourmarketing process, but as just one piece of an overall marketing funnel, that consists of ads (including retargetingads), landing pages, blog posts, emails, and social media posts
And thats one reason that retargeting is key. If youre not familiar with the term, you are certainly familiar with theconcept. Once visitors visit a web page, ads start to follow them around wherever they browse online. This ispowerful! Why? Because it allows you to retain contact with the 98% of your leads who have left your site withouttaking any action.
As we move forward, Im going to show you 5 ways that you can actively transform every site visitor into a retargetedlead
ACTIVE VS. PASSIVE CONVERSIONS
Do you know how to actively convert your site visitors?
The very best method to illustrate this is by comparing online to real-life conversions. Remember, youre dealing withpeople in both situations (its easy to forget this online).
So lets imagine two small bricks-and-mortar companies; a couple of local retails shops
These stores look rather similar to each other stocked with the similar items, displayed in similar ways.
Nevertheless, the customers experience in each the two shops is quite different.
In the first shop, when you walk in
no-one greets you for; no one smiles, or says hello No one reacts when you pick up an item And when you stroll to the door and leave, youre still pretty much ignored
On the other hand, when you enter the second shop
Youre greeted with a smile The shopkeeper asks you how they can help When you look at an item, they give you some more details about it; suggest some other products that youmight also like And when as you head out, youre offered a discount on your next visit
Which store are you most likely to patronize? Theres no contest, right?
The second shop does a far better job of engaging and connecting with you, even though they have pretty much thesame products as the first shop
So why is this?
Well, in the first shop, its as if youre not there. Your existence does not affect them one way or another. Theyreentirely passive.
In contrast, from the minute you go into the second store, the place comes alive, and they produce anpersonalized, interactive experience for you.
The store re-acts to you, and your personal behaviors.
To puts it simply, they try to actively convert you.
A great salesperson knows that sales is about learning about and responding to your prospects needs. Not justpitching them an offer; but, rather, providing an interactive and engaging experience with them
When your in an in-person environment, this is primarily about observing body-language, and responding in properly(according to one Harvard research study, 55% of face-to-face interaction is done through body-language. Its ourprimary hint to exactly what someone actually believes).
If your prospect looks indifferent, you try a new angle, or suggest a new product. If they look interested, you pushto close the sale, and so on.
But how do you actively convert people on your website? How can you make the online sales process more like it isin person when its done correctly? After all, you cant observe and react to your visitors body language whentheyre on your website, can you?
While it may be true that you cant see their physical body language, you can still react to their Digital body3/10
You can respond when a visitor:
enters your website Scrolls through your contentClicks on, or hovers over, specific items Starts to leave your website
These are all moments when you can intervene, and actively transform your visitors.
THE 5 ACTIVE CONVERSION LEVERS
1. PIXEL BANKING
What is it?
This very first way of transforming your website visitors to retargeting leads is undetectable, albeit increasinglyimportant
Pixel Banking allows you to construct audiences of everybody who visits your web-properties whom you can laterretarget with contextual ads on Facebook, Youtube, Instagram, and 1000s of other sites by means of ad-networks.
Why it works
Pixeled audiences are pre-qualified leads; they have actually demonstrated interest in you. And that means,unsurprisingly, that retargeting ads as opposed to cold traffic ads offer you much better ROI.
In the words of Digital Marketer CEO Ryan Deiss:
Soon all display advertising will be retargeted advertising and the pixel will become even more valuable than theclick itself. As larger advertisers continue to buy up ad inventory (and create their own retargeting audiences) thosethat fail to pixel their site visitors wont be able to afford to advertise.
Keep in mind, most people do not buy on their first visit to your website, or even their second
So as digital marketers, we need to construct these pixeled audiences (on Facebook, Google, YouTube, etc.) sothat we can reconnect with them, both now and in the future. These audiences are simply as important your emaillists, if not more-so.
How to add it to your site
If you are a GROW customers, you can include your retargeting codes to ALL of your campaigns. Simply paste thepixel & copy code from the advertising platform (eg., Facebook) into your GROW campaigns.
(Note: regarding onsite retargeting, you can also using pixels to trigger (or hide) popups or Conversion Mats forreturning visitors. This is another great way of making the sales process more relevant, personal, and effective.)
2. CONVERSION MAT
What is it?
A full-screen call-to-action that displays when your visitors arrive on your website.
Utilize these mats to welcome first-time visitors, highlight or announce new products & offers, deliver coupons,capture e-mail subscribers, and lots more
Why it works
This is like the storekeeper who welcomes you to their shop as first arrive
By including a mat on your website, your site reacts to your visitors when they enter. You show your visitors thatthey are essential to you
But more significantly, this provides you a chance to immediately convert your prospects (eg., to subscribe orshare), prior to they get sidetracked and moving on.
Remember, a large part of your visitors leave within 8 seconds. By dynamically interrupting their regular surfingbehavior, Conversion Mats instantly get their attention making your call-to-action unmissable.
How to add it to your site
Create your very own Conversion Mat using the Amplify module inside GROW.
Merely choose a design template, personalize your design with our drag-and-drop editor, and then link GROW toyour site.
Now, once youve made a positive first impression with GROW Amplify, how do you keep your visitors furtherengaged?
3. SCROLL BOX
What is it?
A call-to-action box that loads or slides-in as your visitor scrolls through your page. You can set it to be triggered atcertain points down the page (e.g., 50%, 80%, etc.).
Use scroll boxes to ask your visitors for their e-mail address as they finish reading your most recent article, providethem access to a discount or free trial as they finish reading about your product or service, highlight crucialinformation on your page, and a lot more
Why it works
This is a timely and unobtrusive method of getting your message in front of your visitor.
Scroll-boxes covert well since you can set them to appear at a relevant moment in your visitors experience. Youmight show a scroll-box with an associated opt-in (e.g., download the full guide now when you enter your emailhere) that appears when readers get to the end of your blog post.
Theyre a more natural (as in less annoying) method of getting your potential customers to move to the next step inthe marketing process
Insider tip: set your scroll-boxes to appear in the corner of the page so your visitors ca