The worlds libraries. Connected. Designing library workflows that start with e Fiona Leslie Marketing Manager OCLC EMEA (Europe, Middle-East, Africa) The worlds libraries. Connected. Telephone interviews Research Online Surveys Focus Groups The worlds libraries. Connected. Designing library workflows that start with e The worlds libraries. Connected. e Strategy Impact Building Space Staff Training Services Collections The worlds libraries. Connected. Unique physical visitors in 2013 The worlds libraries. Connected. Unique online visitors in 2013 The worlds libraries. Connected. the Web is now the environment we must consider when planning the future of information, communication, media and social services. The worlds libraries. Connected. Content The worlds libraries. Connected. We want to share the p but we just want to access the e. OCLC Focus Group Attendee The worlds libraries. Connected. We have been people of the book, but we are now becoming people of the screen. Kevin Kelly, Wired Magazine The worlds libraries. Connected. Services The worlds libraries. Connected. Content Services The worlds libraries. Connected. Discovery Services The worlds libraries. Connected. Data The worlds libraries. Connected. Big Data The worlds libraries. Connected. Analytics The worlds libraries. Connected. MOOCs The worlds libraries. Connected. Staff Training & Development The worlds libraries. Connected. Collaboration Courtesy of Stockholm Transport Museum The worlds libraries. Connected. Thank you!