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SEO Reaching Customers on and offline Presented by Tiffany Johnson, CEO and social media marketing director for Smart Media Cloud, August 23, 2010

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Page 1: Social Media SEO

SEOReaching Customers on and offline

Presented by Tiffany Johnson, CEO and social media marketing director for Smart Media Cloud,

August 23, 2010

Page 2: Social Media SEO

Outbound Marketing Vs. Inbound Marketing

• Outbound marketing is traditional marketing - newsletter, billboards, newspaper ads, radio ads

• Inbound Marketing is nontraditional marketing - e-newsletters, Social media communication, SEO, Vodcasts, Podcasts, and  traditional blogging

• Avoid being ignored• Become a part of your

customers inner circle

Page 3: Social Media SEO

Where do you want your website to take you• SEO plan of action• Keyword Analysis• Meta Data• Title optimization• Content Targeting • Sitemaps• User Contributions • Content Development • Social Media

Connections

Page 4: Social Media SEO

Ingredients for success• SEO also known as Search

Engine Optimization is a key player in the success of your website.

• Search engine optimization techniques

• Create your own internet traffic

• Attract the right kind traffic • Result driven website

promotion

Page 5: Social Media SEO

Creating a successful online presence

• A great website starts with great content

• Your content should include more than a sales pitch

• Offer your readers the option to comment on blogs and articles on your website

• Develop a website toolkit to help you stay on track

Page 6: Social Media SEO

Where to Start

• Set up plan for SEO– Search Engine

Optimization

Page 7: Social Media SEO

Search Engine Plan of Action should include

• Current statistics• Is your site sticky• What content is useful

for your readers• How are you

promoting your organization

• How are you involved in the community

Page 8: Social Media SEO

Pieces of the puzzle

• Search Engine Optimization includes:– Content targeting – Keyword Analysis– Meta Titles– Meta Descriptions– Content Development

Page 9: Social Media SEO

Content Targeting• Content targeting is a

different form of pay per click (PPC) inclusion

• Content targeting involves matching the actually content on your web page rather than just a group of keywords

• More precise then keyword targeting

Page 10: Social Media SEO

How does Content Targeting Work

• Using content targeting you can drive the right kind of traffic to your site

• Base your content on search terms from a keyword analysis or Google Analytics

• Understand your demographics, past performance, and your market before you change your content

• When content targeting is used effectively you can increase your positioning on all major search engines.

Page 11: Social Media SEO

Keyword Analysis

• Harnessing the right keywords can be a challenge

• Google ignores all keywords• All other search engines put a

great emphasis on keywords• Install Google analytics to

review your top search terms• Use a professional to run a

keyword analysis every three months

Page 12: Social Media SEO

Keyword Analysis

• This includes both keywords and search queries

• Keyword analysis should be used in conjunction with an analytics program like AWstats or Google Analytics

• This analysis can be purchased or you can create at your own by reviewing your metrics

Page 13: Social Media SEO

Keyword Discovery

• Locate as many keywords as possible to your Web site

• Relate search queries to your content

• Online tools exist to speed up the discovery process

• Look at related keywords and their relative search

Page 14: Social Media SEO

Return on Investment Analysis

• Generic keywords are the most competitive

• Think outside the keyword box

• Phrases that accurately describe specific qualities of a site yield the highest ROI.

Page 15: Social Media SEO

A Competitive analysis

• Analyze competitors for keywords

• Inbound/Outbound links

• Competitive Landscape

Page 16: Social Media SEO

Meta Data• Two sentence description

about the content on each of your pages -164 characters or less

• This should include your keywords

• This sentence can be used in conjunction with your title

• This information will help Google prioritize your search placement

Page 17: Social Media SEO

Page Titles• Page titles give web surfers

a quick description of your page- 70 characters or less

• Web spiders index your website based on your page title

• Page titles should be sentences

Page 18: Social Media SEO

Site Maps • Developing a sitemap

helps your users find content more easily and search engines quickly index your website

• Submitting your sitemap to Google can get you indexed up to six months faster

• Sitemaps generally are dynamic so when you make a major change or add a page the sitemap on your website automatically updates

Page 19: Social Media SEO

User Contribution• Allow users to easily

contact you through a contact form interface

• Give users the availability to easily comment on your articles

• Give users the availability to bookmark your website

• Start connecting to your users with social media

Page 20: Social Media SEO

The importance of SEM and SEO

• All marketing is just a belief

• How to communicate that belief is key

• All marketing should be planned

Page 21: Social Media SEO

Making money with your website

• Kontera Contentlink

• Text link Ads

• Google Adsense

• Bidvertiser

• AuctionAds

• ReviewMe

• FeedBurner AD network

Page 22: Social Media SEO

Getting involved with social media

• Start with Blogger and Twitter

• Create a timeline for yourself to implement new posts

• Maintain Keywords both on and off page

Page 23: Social Media SEO

Why Not Facebook

• Facebook is a great resource for business networking

• I recommend understanding Twitter first – get in the habit of updating

• Launch Facebook in your secondmonth of SMM

Page 24: Social Media SEO

Blogs

• Blogging is simply communicating online through a journal like activity

• Keep it under your domain - http://blog.smartmediacloud.com/

• Use photos in your posts• Update often – once a

week at least

Page 25: Social Media SEO

Get to know your readers

• Don’t try to sell your readers anything

• Listen more than you talk

• Be human

• Reply to comments

• Use FeedBurner

Page 26: Social Media SEO

Successful blog characteristics

• Be consistent

• Be passionate

• Interact

• Back link

• Brand

• Proofread

Page 27: Social Media SEO

Tying it all together

• Start with Keywords and analytics

• Develop goals with deadlines

• Work SEM and SEO into your marketing plan

Page 28: Social Media SEO

Managing and measuring your social media • Employees can no longer be

measured by attendance but now by their communication efforts with customers

• Social media communication is coming from all directions

• Not only are you managing your company’s social media but your should also be managing your employees social media toa point

Page 29: Social Media SEO

Successful social media implementation • Develop a set of social

media guidelines• Explain to your employees

how their personal social media affects your company’s image

• Check for your social media name availability

• Set up coTweet so you can manage all of your company’s twitter communication

Page 30: Social Media SEO

Content Automation• Blog• Tweet• Comments• webcam• Vodcasts• Podcasts• U Stream• BlogTalkradio

Page 31: Social Media SEO

Discovering the different types of social media

• Wordpress - blogging, communication

• Facebook, twitter, mySpace - Profiles and communication

• Stumbleupon, Delicious, Digg, Reddit - Bookmarking

• Flikr, Photobucket Slideshare - Photo Sharing

• Upcoming.org - Event Sharing

Page 32: Social Media SEO

FundraisingThe real power of giving through social networks is with first level “Followers”.

These followers will give to a cause because they believe in it. Affiliate programs like FreeCause.org use affiliate programs to increase revenues for fundraisers.

Facebook Causes: This is a great way to get followers and donations•Update often•Provide meaning information•Give Props

Page 33: Social Media SEO

Successful social media• Allow your content to be

repurposed• Respond quickly and accurately• Designate members of your

team to respond to certain topics in social media

• Understand all of the social media outlets your are a part

Page 34: Social Media SEO

Managing multiplesocial media profiles

• Research your social media outlets

• Select your social media forums carefully and realistically

• Organize your social media connections

• Syndicate your information• Keep it fresh and new

Page 35: Social Media SEO

Avoid common social media mishaps

• Social Media is not an end allbe all

• Your social media is not a one stop shop

• Be real and genuine in your post• Proofread• Connect in meaningful

relationships that help your business

• Maintain the same personality across profiles

• Understand people may say negative things about your organization but your social media presence is a way for you to combat that

Page 36: Social Media SEO

The next big socialmedia move

• Google– Personal profiles– Android– The Google connection– YouTube             

• MSN– Live messenger– Online profile searches

• IE 8 and Web 3.0        

Page 37: Social Media SEO

Tools of the trade• Tubemogul• Wordle• Mixx• Ireport• Bitlead• Favotter• Add value to your

blog       

Page 38: Social Media SEO

What’s in it for your business

• Social media and SEO provides a vehicle for you to directly communicate with your customers

• You can lower your marketing expense by twenty percent over two years using social media

• Reduce your research and development costs by asking your consumers directly what they want

• Interact, innovate, and accelerate your sales

Page 39: Social Media SEO

How to Avoid Common Mistakes• Don’t stand still

– Your company may already be developing an online identity – are you taking control?

– Being there is the best way to monitor what is said

• But, don’t leap without looking– Develop your guidelines and

stick to them– Spend some time on each

outlet and determine which are more important to your business

Page 40: Social Media SEO

How to Avoid Common Mistakes• Don’t forget behind the

scenes

Page 41: Social Media SEO

Measuring your Success• There isn’t a tool for

measuring the success of your ad campaign except for perhaps coupon codes

• Website success can be measured using web tools and analytics

• Social Media success can be measured by checking your social media popularity on sites like socialscan.com