right of boom week 7 h4d stanford 2016
TRANSCRIPT
Right of BoomAfter EOD
Alex ZaheerCS
Cyberpolicy
Andreas PavlouPhysics/International
Security
Nitish KulkarniHardware
Engineering
Alex RichardCS
Gaurav SharmaGSB
Main Sponsor: OSD // JIDAUS Army Explosive Ordnance DisposalUS Air Force Explosive Ordnance DisposalFBI Bomb Squad – San FranciscoUS Army Asymmetric Warfare GroupUS Central CommandDIUxWolters Kluwer RomaniaBooz Allen HamiltonCrossdeck, Inc.
We seek to advance JIDA’s mission of countering improvised threats by developing systems, workflows, and incentives for allied foreign militaries with the goal of improved intelligence fidelity.
11Interviews
2Buyers
97Total
Interviews
6Experts
Hypotheses + Future PlansHypothesis: Current devices are not used due to hardware and ‘grabbability’ issues.
Hypothesis: Gamification is a valid strategy to get end-used buy-in at low operational cost
Hypothesis: Current technical solutions, if combined, will provide a solution of equal quality to standalone development in a shorter timeframe
Hypothesis: End users in host nation forces are interested in detailed real-time information on IED location and metadata
Next Week:- Suggest improvements on HYBRID deployment workflow to JET
teams in-theater- Develop combined deployment and operation of HYBRID and INDURE
apps
11Interviews
2Buyers
97Total
Interviews
6Experts
X
X
Customer DiscoveryProduct Managers• J8 Program
Coordinator, JIDA/OSD• J6 Operations,
JIDA/OSD
Concept Developers• [Stanford]• PiX SETA, CENTCOM-
OM• JIDA JCAAMP SETA
Users• Afghan Special Forces
Colonel• J2 Analysts, JIDA• JIDA Kuwait
Recommenders• Knowledge Manager,
CENTCOM• EOD Team Lead Sgt.,
65th Ordnance Company, US Army
• JET [Joint Expeditionary Team – JIDA]
• FBI SF Bomb Defusal Team
• Organizational theory professors
• Palo Alto PD• Palo Alto Bomb Squad• Capt. US Army, 101st
Airborne• Ret. 3 Star General
Saboteurs• JIDA Classification
Office• Sericore (vendor
that developed HYBRID)
Buyers• Deputy Director,
IEM, JIDA• FBI San Francisco
Bureau• CGTF-OIR,
CENTCOM
[Full Names Redacted For Privacy]
Experts• Mac Lead @ Apple
Computer• J2 Analysts, JIDA
Mission Achievement
Beneficiary Mission Achievement
JIDA J2 and J5 Accurate & reliable flow of EOD post-incident data from Host Nation forces
JIDA J6 (deployed JIDA)
System for EOD post-incident reporting that is 1) simple & easily marketable to Host Nation forces and 2) meets technical specifications for environment
Host Nation EOD EOD post-blast reporting system that matters to conventional forces (difficult)
US EOD EOD reporting system that is simple to use and does not interfere with already complex operations.
Products& Services
Successful and meaningful
deployment & upkeep of
systems that facilitate IED
reporting
- Development of products relevant to mission that actively incite increased intel gathering
- Products that are easily pitched to Host Nation forces -- makes work of training/interacting with top brass in Host Nation militaries more positive experience
Customer Jobs
-incent Host Nation to engage with JIDA
mission for IED intel
Lack of communication regarding pains and pain relievers between field and state basedLack of Host Nation interest in products developed by US MIL
Gains
Pains
Gain Creators
Pain Relievers
-Improved relations with Host Nation forces-Actionable products to give to Host Nation forces, conventional
- Delivery of system that is systematic and/or simple to train with
- Delivery of system that not only overcomes technical challenge of area, but also helps incentivize reporting for problem that is not always a priority to Host Nation forces
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J6 (deployed JIDA)
Solution = A+B
JIDADC
(Organizational)
Forward Deployed
(Technology Products)
[UNCLASS]
JIDA DB
PIX/INDURE APP
HYBRID APP
INDUREDB
[UNCLASS][FOUO][S/TS]
[UNCLASS]
Solution A
HYBRID
Enhanced deployment via improved host nation
partnerships
Concerted campaign to
promote importance of reporting
to leadership
Solution B
INTERNET
AFGHAN NETS
SIPRnet
NIPRnet
DOD (DISA)APAN
DOD (NGA)
PiX
DOD (DISA)APAN
AF RONNASharePoint 2010
BASEERNIMS
CIDNE
RED DOT
DAIIS PORTALS
HERMESOpen Source
Program
CDCDissemination
Program
Dept. of Army Intelligence Information System
SmartphoneWeb Browser
PiX Android/iOS Apps
INDURE Android View/Report App
INDURE Android View/Report App
JIDA HybridReporting App
SOCCENT ATAKTactical Ops App
PiX SMS
PiX WIKIMediated WIKI
INDURE API
IRAQ/Other Nets
Collaboration PortalZimbra/Sharepoint 2007
FOUO/SBU
INDURE Reporting/DB
GPSMapping
Current Information Tradespace
“No matter how good it is, no one wants to do paperwork on it” – Senior Exec on Mac Team
@Apple
Joint Improvised Threat Defeat Agency
ARMY Research LabNAVEODTECHDIV
ARMY Asymmetric Warfare GroupUS Central CommandUS Army EODUS Air Force EODFBI Bomb Squad – SFDefense Threat Reduction Agency
Palo Alto Police Department
Post-Incident Reporting- Ensuring high volumes of detailed IED reporting data- Host nation forces continue to develop scalable intel reporting
Bridge - bridging the gap between forward deployed technicians and remote technicians IED collection capabilities and analysis
Alignment of Incentives
High-speed intelligence allows for same-day incident analysis
Improved Reporting – a richer data set for JIDA’s analysis
Improved, targeted deployment strategy for HYBRID
Engineers - contractor/DARPA may provide technical insight
EOD Technicians – iterative design process needs more user input
JIDA JET TEAM -Insights regarding deployment of HYBRID
Host Nation Forces - NEED: intel, interest - HOW: Incentivize - SABOTEURS: why help?JIDA- NEED: increased reporting- HOW: incentivizing coalition forces- SABOTEURS: Bureaucratic Dissonance
Team to address reporting problem in place-JIDA would benefit from an organizational process MVP outlining potential changes to workflow and implementation-Can meet with vendors, devs, deployment to test + iterate
Primary - JIDA(J2 (Intelligence) and J5 (Strategic Plans and Policy))-Forward Deployed JIDA (J6)- Host Nation EOD- US EOD
Fixed:Software redevelopmentIT Management/maintenanceDeployment retraining
Mission Achievement CriteriaEnable clear, common-sense communication of accurate actionable intel and post-incident reporting and analysis dissemination.
Accurate high-volume post-incident IED reporting
Variable:MaintenanceEquipment retrofitEquipment refurb
Products& Services
-Higher-fidelity post-incident EOD analytics
and reporting-Higher-
accuracy device classification
and intelligence
- Gain and document intelligence from host-nation security forces as they encounter IEDs
-Alignment of incentives between foreign EODs and JIDA such that blast data is reported
-Bringing coalition forces into intelligence umbrella
Customer Jobs
-Analyze IED patterns and provide
actionable intel
-Lack of information on evolution of IED’s utilized by insurgents and their tactics-Insufficient deployment of HYBRID and training of host militaries to use it
Gains
Pains
Gain Creators
Pain Relievers
-Accurate reporting data on IED usage-Development of predictive models for insurgent use of IEDs
- -Reduction of communication barrier between US analysts and host nation security forces in the field
- -Transition from material incentives to informational and culturally oriented incentives, allowing for more sustainable cooperation
Virtual Threat Toolkit: Value Proposition Canvas for JIDA J2 and J5
Virtual Threat Toolkit: Value Proposition Canvas for Host Nation EOD
Products& Services
-Integrated platform for
both reporting raw intel and
receiving analysis
-Gamified EOD analytics and
reporting
- -Timely and refined intelligence on IEDs and the tactics of insurgents using them
- -EOD commander analytics and transparency Slight changes in workflow of reporting to make it more of a positive experience
-Customer
Jobs-Assess and defeat
IEDs-Restart report
workflow
-Lack of information on evolution of IEDs utilized by insurgents and their tactics
Explosive Ordnance Disposal Teams
Gains
Pains
Gain Creators
Pain Relievers
-Less host nation soldiers dying-Improved counter-IED capabilityCredibility, pride in work
- - Reduction of communication barrier with base-deployed US forces
- -Less likely to encounter IEDs without being forewarned
Virtual Threat Toolkit: Value Proposition Canvas for US EOD
Products& Services
Analysis of organizational strategies and best practices to work with host nation
military forcesAn analysis of downstream
effects
- - Improved organization efficacy, and better two way information exchange
- Increased proficiency with JIDA’s HYBRID app and ability to incorporate it into host-nation EOD training for higher fidelity intelligence
Customer Jobs
-Train host nation military EOD technicians
Lack of good working relationships between host nation forces and American advise and assist forces
Explosive Ordnance Disposal Teams
Gains
Pains
Gain Creators
Pain Relievers
-Less Iraqis dying-Less American advisors dying -Increased host nation force competency and self-sufficiency-Better situational awareness in conflict zones
- -Less likely to encounter IEDs without being forewarned
- -Creating better working relationships between US and host nation forces
Coalition EOD Technicians
US POC[JET]
[ONSITE]
FBI[CONUS]
DOD EOD DATABASE[CONUS]
JIDA DATABASE[CONUS]
US AIR FORCE EOD[CONUS]
US ARMY EOD[CONUS]
US NAVY EOD[CONUS]
[UNCLASS]
[UNCLASS]
[UNCLASS][FOUO[S/TS]
Information flow, in an ideal world(still valid)
[UNCLASS][FOUO][S/TS]
[UNCLASSFOUOS/TS] [UNCLASS
FOUOS/TS]
Virtual Threat Toolkit: Value Proposition Canvas for FBI/Law Enforcement
Products& Services
Information awareness to
analyze downstream effects and
improve domestic CT
efforts
- - Improved organization efficacy, and better two way information exchange between DOD/IC partners
- - Improved situational awareness about the improvised threat environment
- Positive working relationship with fellow US forces
Customer Jobs
-Increased information awareness
Lack of a cohesive relationship between DOD/IC and civilian forcesMultiple organizations on the civilian side making quasi-redundant reports off of same source data
FBI/Police Bomb Squads
Gains
Pains
Gain Creators
Pain Relievers
-Lower risk of a catastrophic IED event-Easier info sharing means improved info sharing between divisions-Better situational awareness of device information spread and technology proliferation
- -Less likely to encounter new types IEDs in domestic CT situations
- -Creating better working relationships between military, IC, and civilian forces