retail supply chain & logistics management v1
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Retail Supply Chain & Logistics Management V1
Assignment A
1. Define supply chain management and its role in increasing a retailers competitiveness.2. Discuss the fundamental requirements for an efficient supply chain.3. Discuss the layout that would be suitable for a supermarket and a departmentstore.4. Distinguish between these two terms; logistics and inventory management. Give an example of each.5. Supply chain management is a progression in the value chain from sourcing tosatisfy customer needs. Discuss.6. Explain the following concepts:
a. Value Engineering/ Analysisb. Benchmarking Global Supply Chainsc. IT enabled Supply Chain Managementd. Vendor Management & Development
7. Explain the key documentation involved in an efficient warehouse management system.8. Discuss the advantages of retail automation in supply chain management.
Assignment B
CASE STUDY
Cross-docking in the Retail Supply Chain
Wal-Mart is said to use the concept of cross-docking efficiently and company del
ivers about 85% of its merchandise using the cross-docking system. The system runs in such a way that shipments typically spend less than 24 hours in the distribution centres, sometimes even less than 24 hours in the distribution centres, sometimes even less than an hour. Goods are continuously replenished to Wal-Martstores within 48 hours by using the cross-docking system without having to store merchandise anywhere. The company-owned transportation systems also help Wal-Mart in the speedy replenishment process which facilitates just-in-time replenishments where goods from the warehouse are moved to the store in less than 48 hours every time. The cross-docking locations are also planned in such a way that distances are managed with ease to achieve such time- bound goal for replenishments. Cross-docking allows Wal-Mart to replenish their shelves 4 times faster than its competition.
Wal-Mart has invested a great deal in this unique cross-docking inventory system
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which has enabled the company to achieve economies of scale and reduce costs considerably. The company also has invested in state-of-art technology that can track stocks and movement of merchandise. This keeps the organization up-to-date with information pertaining to sales and inventory. Wal-Mart had implemented a satellite network system which enables sharing of information among the companys wide network of stores, distribution centres and suppliers. Cross-docking techniques adopted in Wal-Mart have been delivering optimal efficiencies and results for
the organisation. The implementation of cross-docking at Wal-Mart has become amodel globally for other organizations to follow.
1. Explain the cross-docking system and its applications in supply chain management.
2. What are the benefits of cross-docking?3. How does cross-docking help Wal-Mart in achieving efficient replenishments?
Assignment C
1. A(n) __________ is a sequence of firms that perform activities required to create and deliver a good or service to consumers or industrial users.
Options
effective response system
demand channelmaterials handling requirementssupply chain
2. Supply chain manufacturers balance total logistics cost factors against customer service factors. Which of the following is an example of one of the customer service factors?
Options
inventoryorder processingconveniencetransportation
3. The four key logistical functions in a supply chain include transportation, warehousing and materials handling, order processing, and:
Options
communication between buyer and sellerinventory management
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Order cycle time.on-time delivery of product4. What is the first step in choosing a supply chain?
Options
developing an umbrella mission statementunderstanding the customercreating a unifying inter-organizational strategydetermining what the competition is doing
5. Supply chain management is becoming a necessity, especially for large companies, for all of the following except:
Options
The need to improve operationsIncreasing levels of outsourcingGovernment contract requirementsCompetitive pressures
6. Which of the following is not a supply chain strategy?
Options
Negotiation with several suppliersShort-term relationships with a few suppliersVertical integrationVirtual companies
7. According to Marshall Fisher, which of the following types of products need to be delivered with efficient supply-chains?
Options
Custom productsInnovative productsCheap productsHigh technology products
8. According to Hau Lee, which of the following types of products need to be delivered with efficient supply-chains?
Options
Custom products
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High technology productsResponsive productsGrocery products
9. Supply-chain response relates to the following
Options
How quickly a customer order can be filledHow quickly a company can react to a new competing producta & bHow inexpensive the product is?
10. The inventory turnover is mathematically the inverse of the
Options
Gross marginWeeks-of-supplyCost of goods soldProfit
11. In the fixed-order quantity model, stock-outs may occur during:
Options
The lead timeThe order timeThe holding timeThe setup time12. Supply chain manufacturers balance total logistics cost factors against customer service factors. Which of the following is an example of one of the total logistics cost factors?
Options
convenience coststimestockout costscommunication costs
13. Lead time is:
Options
also called replenishment time
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typically more important to resellers than to consumersdefined as the time that passes from ordering an item until it is received and ready for use or salealso called order cycle time
14. Which of the following results is not a benefit of JIT?
Options
FlexibilityLower InventoriesWork CellsLower total setup costs
15. Modes of transportation are typically evaluated on the basis of all of the f
ollowing criteria EXCEPT:
Options
accessibilityperishabilitycapabilitydependability16. Which of the following statements about railroads is not true?
Options
Railroads carry bulky items over fairly long distances.Railroads apply the unit train concept to intermodal transportationRailroad routes are more extensive than water carriers or pipelines.Railroads are a relatively high cost mode of transportation
17. Which of the following statements about air carriers is true?
Options
One advantage of air carriers is there is door-to-door deliveryThere are space constraint limitations as to what can be transported in planes.
This method of transportation is especially effective for goods that are time-sensitive.Air carriers are commonly used for perishable flowers, clothing, and electronics parts.
18. With which customer service factor are quick response and efficient consumer
response delivery systems most closely related?
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Options
timedependabilityinventory costscommunication
19. The objective of logistics management in a supply chain is to deliver maximum customer service and to:
Options
minimize employee productivityminimize relevant logistics costsminimize shareholder's return on investment
maximize employee wages
20. The major purpose of a trailer on flatcar (TOFC) is to:
Options
attract freight that would normally move by boat.implement a JIT transportation strategy both domestically and internationally
combine the economy of rail carriers with the flexibility of motor carriers
eliminate the need for containers.
21. A warehouse that emphasizes timely movement of goods:
Options
is a storage warehouse.is a freight forwarder.is an inventory expediting center.is a distribution center.
22. The idea of the Value Density calculation is:
Options
Determining how a product should be shipped considering its weight and valFinding a carrier that can handle the weightMatching the weight of the product with an appropriate carrier
Finding the minimum cost carrier
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23. Dramatic cost savings are possible when efficient transportation systems and information technology can be substituted for __________ costs
Options
advertisingpersonal sellingpublicityinventory
24. Which one of the following can have a negative impact on inventory velocity?
Options
delayed differentiationthe bullwhip effectcross-dockingbar codes
25. The bullwhip effect is most closely associated with:
Options
Late deliveries from suppliers
Demanding customersDemanding suppliersInventory buildup
26. Reasons to outsource include:
Options
To increase costsTo focus on new and different areas or activitiesTo reduce investments in assetsTo increase investments in asset
27. Which of the following is the best candidate for outsourcing by a telephonecompany which currently performs the function in house?
Options
The company's cafeteria
The company's telephone operators..The company's telephone installation departmentThe company's bookkeeping and accounting functions
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28. What factors the companies do not need to consider when sourcing product?
Options
Material costCompanys overhead costsTransportation costOutsourcing cost
29. Functional products are:
Options
Staples people buy in a range of retail locationsProducts that change over timeDo not include products in gas stations and grocery storesProducts with short life cycles
30. Supply chain management:
Options
Means procurement onlyMeans delivery to end customer onlyMeans transportation of good onlyMeans linking the supplier to the customers
31. Which of the following is not one of the ways that Wal-Mart created a competitive operations advantage?
Options
Through the systems that they developed to manage their warehouses and their storesLocation advantage - competing head-to-head in large urban areasFocusing on implementing total quality management systemA culture of supporting values, skills, technologies and approaches to motivation
32. Which one is not included into the scope of Quality assurance :
Options
Failure analysis
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Trouble shootingProduct design improvementsCorporate Planning
33. Quality is defined as:
Options
The degree of excellence at an acceptable price and the control of variability at an acceptable costHow well a product fits patterns of consumer preference?The totality or features and characteristics of a product or service that bearson its ability to satisfy stated or implied needsCannot be defined
34. Which one of the following is not a true statement?
Options
Employee behavior is an important issue for quality serviceMore attention to employee training and self- management must be paid in service organizationThe management of quality is easier for services than for manufactured goods.
Quality characteristics are more difficult to define for service organizations than for manufacturing firms.
35. To ensure success in implementing quality initiatives, the most important factor is
Options SOLVED BY WWW.SOLVEZONE.IN
A reward and recognition programA training program to explain and promote the quality initiative.Upper management supportAn empowered work force
36. QMS is the achronym for
Options
Qulity Maint ServiceQuality Monitoring SupervisionQuality Measurement System,Quality Management System
37. Which of the following is not consistent with the concept of TQM?
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Options
Organizational leadershipQuality control departments
Continuous improvementCustomer focus
38. Performance measures concerned with specific work processes that are virtually the same for all industries refer to:
Options
Internal benchmark
Competitive benchmarkFunctional benchmarkGeneric benchmark
39. Value Analysis is a technique about
Options
Root cause analysisPareto analysis
Cost of external failureOptimizing Materials Cost
40. EOQ is the order quantity that over our planning horizon
Options
minimizes total ordering costsminimizes total carrying coststhe required safety stockminimizes total inventory costs
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