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Integrated hospitality softwareMulti-functionalReliableWell packaged

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The company

• 15+ years in business• Promoted by experienced

hospitality IT professionals– Worked with leading hotel chain

(Oberoi Hotels) and – Leading hotel software provider

(Prologic SA France, now Amadeus)

• Market profile– Technology innovator– Integrated solutions provider– Comprehensive range of software– Superior services

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Technology Innovator

WindowsIntegrated SolutionUniversal Interface

Web SolutionsMobile Solutions

SaaS / CloudSocial MediaAnalytics

Always at the forefront of technology

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Benefits of Integrated Solutions

One vendo

r

Single helpdesk to call for all technical issues

Shared data

Better inter-departmental coordination

Lower cost

Smaller IT infrastructure to buy and manage

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Comprehensive Products

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Services• Pre-sales assessment• Proof-of-concept tests• Project planning• Software installation• System configuration• Data migration• User training• Implementation• Helpdesk• Upgrades & maintenance• Custom development

1200+ user sites, 25+ countries

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OrganizationKey person Position ExperienceAmlan Ghose Managing Director 30 years

Rajiv Kohli Director – Finance 30 years

S Krishnan CTO 26 years

JVS Rathore GM – Client Services 22 years

Amit Sharda VP – ME&A 22 years

Rajeev Mahay Head – India Sales 16 years

Deepak Chauhan Head – Cloud Services 14 years

Chandra M Joshi Head – QA 16 years

Paresh Gupta F&B Systems 23 years

Reena Vashisht ERP Systems 24 years

• Offices – in India (HO)– Dubai– London– Malaysia (affiliate)

• 110+ employees– 1/3rd in software

development– 1/3rd in customer

services– 1/3rd all other

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Solutions

Hotels

Food & Beverage

Membership Clubs

Attractions & Theme Parks

Hospitality Back Office

Full Service Hotels, Limited Service Hotels, Resorts, Airport Hotels, Serviced Apartments

Casual Dining, Fine Dining, Fast Food / QSR, Food Court, Institutional Catering, Canteens / Cafeteria, Events Venues, Banquets

Business / Sports / Health Clubs

Theme Parks, Water Parks, Attractions, Zoo, Museums, Botanical Parks

Hospitality-specific Purchase, Inventory, F&B Costing, Payroll & Personnel, Accounting

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Integrated Hotel Software Solution (In-property)

Enterprise Systems- Web Booking- Central Reservations- Channel Management- Booker Loyalty- Frequent Diner Profiling- Central Purchase- Inventory Consolidation- Multi-property Accounting- Consolidated MIS

Point of Sale Systems

Back Office Accounting

Banquet & Catering Systems

Materials Management

Personnel & PayrollSystems

Guest Experience Management

Interfaces- Channel Manager- Synsix, Pegasus & Trust CRS - EPABX / Call Accounting- Door Lock, IPTV, HSIA- Payment Systems- CRM / Loyalty / Feedback- HTNG / FIAS- Social Media

Mobility- Reservation - Check-in / Check-out- Manager’s dashboard

Front Office System- Front Desk / Reception- Front Office Cashiering- Housekeeping- Night Audit- Management Statistics

WISH interfaces- Call Accounting- Internet Access & Billing - Voice Mail

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Salient Features - Hotel Solution

Comprehensive single vendor solution• All software modules that a hotel or hotel chain may need, from a single

vendor.

Distributed, hybrid or cloud deployment• All modules can be deployed at a property. Most modules may, instead,

be hosted.

Best-of-breed functionality• Compares with the best available internationally. Nearly paperless

operations.

Innovative features• Online distribution, electronic report distribution & archival, conditional

alerts, mobile add-ins, social media listening, etc.

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Guyana & Bunga Raya, MalaysiaMulti-property PMS

Twin island hotels. Guests check-in on shore, may use facilities of either, may stay at one or both.

USEMulti-property configuration of WISH PMS, POS configured to post charges to either PMS and back office.

BENEFITThe hotels could find no other software to meet their needs that are key to their brand promise.

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Sterling Holidays & ResortsIntegrated Hotel Chain Solution

Fast growing chain of resorts across India.

USEFull suite of WISH solution at the property and at their head office, integrated with SalesForce CRM.

BENEFIT- Optimized business processes- Standardization of processes- Better decision making- Quick return on investment

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Tech-savvy business hotel at the forefront of using technology to deliver better and more efficient guest services.

USEMobile check-in & check-out, on iPADs, in addition to WISH integrated hotel software solution.

BENEFITMore efficient check-in & check-out. Higher guest satisfaction. Brand image.

Bay Hotel, SingaporeMobile Check-in / Check-out

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Busy airport hotel where rooms are reserved and used by the hour. The hotel has separate blocks.

USESpecial version of WISH that controls rooms inventory by the hour, offers hourly rates and does guest accounting accordingly.

BENEFITWISH is the only PMS that offers time based hotel operations and reporting features, in a multi-block environment.

Eaton Hotel, IGI Airport, New DelhiHourly availability of hotel rooms

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Armani Hotels Dubai & MilanLuxury Lifestyle Hotel

Ultimate boutique hotel chain.

USEWISH services & guest response management system interfaced with Opera PMS.

BENEFITConsistently high standards of guest services.

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Cloud based Hotel Software

New !

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Salient Features of mycloud

Scope Property management System Web Booking Engine Housekeeping Point of Sale Channel Manager Social Media Integration Accounts Receivable Accounts Interface External device Interfaces Extensive Reporting module

Value proposition• No servers to buy, no

software to license.• Only need Internet access

and printers.• Implement in less than a

day.• Try for 30 days at no charge.• Pay-when-you-use.

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A heritage & boutique hotel located alongside an art gallery in the historical Al Fahidi Street area of Dubai.

USEmycloud PMS, POS and channel manager to receive bookings from reservation portals

BENEFITPainless computerization, without up-front investment

XVA Art Hotel & Café, DubaiHourly availability of hotel rooms

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A 20 acre estate near a casino and golf course, with facilities for weddings and corporate meetings

USEAll mycloud software modules

BENEFITLower cost of IT ownership & operations

Legend of French Lick, IN, USACelebrity Estate & Events Venue

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Luxury oversized apartments in the heart of Patong Beach. Winner of TripAdvisor Travellers Choice Award for the last 4 years.

USEmycloud PMS, POS and channel manager to receive bookings from online channels

BENEFITBenefits of IT without up-front investment and without on-going pain

BYD Lofts, Phuket, ThailandBoutique Hotel & Serviced Apartments

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Integrated Food & Beverage Software Solution

Enterprise Systems- Central Outlet

Configuration including Products, Price & Promotions

- Central Reports Consolidation & Reporting

- Central Warehousing- Central Kitchen- Central Costing- Financial Consolidation

Stored Value Operations

Repeat Diner Database

Table Reservations

Loyalty Accounting

Kitchen Display System

Promotions on Dual Screen

Interfaces- On-line Payment Processing- SAP Interface- Tally Interface- Hotel PMS Interface Purchase, Inventory,

Costing & Accounting

Desktop & Mobile POS

Events & Catering

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Salient Features of F&B Solution

• Best-of-breed POS• Proven to handle high

transaction volumes• The most powerful &

easy-to-use mobile POS• Most cost-effective

mobile POS• One of the few available

diner database for CRM• Best reporting

• Companion modules required for a comprehensive solution

• Mobile real-time operations dashboard

• Open interface for 3rd party integration, choice of ready interfaces. Examples –– Loyalty Programs– Payment Processing /

Gateway

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Ambuja Hospitality, Kolkata, IndiaIntegrated Hospitality Enterprise Solution

Diversified hospitality chain that includes hotels, fine dining, fast food, membership clubs and events venues.

USEFull suite of Prologic First hospitality software.

BENEFIT- Unique integration across the

enterprise that is not matched by any competing system.

- Shared IT & accounting services for economies.

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Intercat Hospitality, DubaiInstitutional Catering & Fine Dining

Serves up-to 25,000 meals per day.

USEFull suite of F&B software.

BENEFIT- Ability to handle high volumes of

transactions at low IT cost.- Centralized operations.

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Bombay Palace, LondonFine dining

Celebrity restaurant in Central London serving Indian cuisine.

USEF&B CRM linked with POS.

BENEFITS- Smoother operations- Very high level of personalised

services

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The Leela HotelsIn-hotel Dining

Chain of luxury full services hotels, each with a wide array restaurants & bars.

USEPoints of Sale interfaced with Opera PMS.

BENEFITSSame benefits as from the best international POS, at lower cost-of-ownership.

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Integrated Club System

Enterprise Systems- Central Members

Database

Membership Renewal

Applications Processing

Services Billing

Member Enrollment

Members Ledger

Access Control

Club++

Desktop & Mobile POS

Purchase, Inventory & Costing

Events & Catering

Member’s Self-Service Portal

Back Office Accounting

New !

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Salient Features – Club Solution

• Web based, multi-location membership with central database

• Workflow from application to enrolment and periodic renewal

• Multiple types of membership, optional packages

• Services billing• Option of pre-paid

operations• Restrict access to paid-

up members, control guests, validate services allowed

• Member self-service portal

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Signature Club & Resort, Bangalore, IndiaLifestyle Membership Club

A new club in Bangalore with facilities for social & business meetings plus sports & fitness activities.

USEIntegrated club accounting solution.

BENEFITSStreamlined and controlled operations right from the start.

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The Club, Abu Dhabi, UAE #

Entertainment, Leisure & Sports

Abu Dhabi’s most established private club with a history of more than 50 years.

USEIntegrated club system integrated with 3rd party facilities booking system.

BENEFITS- Upgrade technology.- Tighter integration between

departments.- Member self service facility.

# Under implementation.

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India Club, Dubai, UAE #

Entertainment, Social Networking, Leisure, Sports, Business Promotion

50+ years, 6500 members, ISO certified

USEIntegrated club system integrated with access control system.

BENEFITS- Upgrade technology.- Tighter integration between

departments.

# Pending delivery.

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Integrated Back Office Systems

Debtors Ledger

Creditors Ledger

General Ledger

General Cashiering

Bank Reconciliation

Purchase & Receiving

F&B Costing

Inventory

Services Works Orders

Members Ledger

Payroll PersonnelFront Office Interface

Points of Sale Interface

3rd Party Interfaces

Web PayTRAX

Web Prol U͛IFIC

Club++

LEGEND

External Systems

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Salient Features• Only integrated web based

multi-property hospitality-specific back office system.

• Widely used with WISH and 3rd party PMS + POS.

• Able to handle high transaction volumes, yet deliver reliability & performance.

• Comprehensive functionality comparable with high-end ERP.

• Innovative features like to-dos & alerts, self-service portal for employees

• Rich array of reports, distributed by email.

• Enterprise features –– Central Purchase– Materials cost

benchmarking– Multi-property accounting– Financial consolidation

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Mastcraft Hotels, United KingdomChain of hotels, mostly in London

Currently, a chain of 8 premium, luxury and iconic hotels.

USECentrally hosted back office accounting software, interfaced with Opera PMS.

BENEFITS- Standardization of parameters &

processes across the chain.- Shared accounting & IT resources.

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Al Rayan Hospitality, QatarChain Head Office and Anantara Banana Island Resort.

USELocalized personnel & payroll system.

BENEFITSCurrent technology system that, eventually, will be a shared service for all hotels in the chain.

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Constance Hotels, Indian OceanChain of much awarded luxury resorts

Currently 7 hotels across Mauritius, Maldives, Seychelles and Madagascar.

USEWeb Prol’IFIC purchase, inventory, costing, accounting and financial reporting modules. Interfaced with Opera PMS and, at one site, with Simphony POS.

BENEFITSStable solution that they have used for more than 15 years. Platform for central purchase and multi-property consolidation.

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Solutions for Parks & Attractions

Accounting

Ticketing *

On-site On-line Reseller Mobile Kiosk JCA BI

F&B

POSPurchase

& Inventory

Costing

* From partner - Gateway Ticketing Systems, USA

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Salient Features

• Most widely used ticketing system, internationally, in best known attractions & theme parks.

• Covers all channels of sales – on-line and off-site.

• Most reliable and flexible ticketing solution.

• High speed, high volume F&B POS.

• Events booking & management.

• F&B costing.• Purchase & inventory.• Back Office accounting.

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Adlabs Imagica, Mumbai, IndiaTheme & Water Park

The busiest theme park in India with very high peak footfalls on busy days.

USEGalaxy for On-site & on-line ticketing and Prologic First software for F&B operations, materials management, accounting and interface with retail system

BENEFITSReliable & smooth operations in spite of high footfalls & transaction volumes

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Ski Dubai, UAE Indoor Ski Arena

One of the very popular attractions in Dubai.

USEGalaxy for on-site, on-line & group sales on web ticketing and JCA for business intelligence.

BENEFITSReliable & smooth operations in spite of high footfalls & transaction volumes

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Westminster Abbey, London, UKA leading tourist attraction with more than 1 million visitors per year.

USEResponsive web store for on-line ticket sales on any user device, integrated with Galaxy ticketing system, developed by Prologic First.

BENEFITSReduce queues at on-site ticketing counter. Convenience for visitors.

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Other solutions• Electronic locks & lockers for

waterparks & health clubs

• Used by Essel Water Kingdom, Mumbai, India

• Assets tracking, mainly, for linen and uniforms.

• Installed at Ritz Carlton Hotel, Abu Dhabi

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Products• WISH for Hotels

– Central Reservations– Channel Manager– Web Booking Engine– Front Office– Mobile Add-ins #

– Services Management– Booker Loyalty Accounting– Hotel Devices Interfaces

• Touché for F&B– Desktop POS– Mobile POS

• Touché for F&B … contd.– Repeat Diner Database– Table Reservations– Home Delivery Orders– Enterprise Management– Events & Catering

• Web Prol’IFIC Back Office– Purchase– Inventory– F&B Costing– Accounting– Enterprise Features

# Partner product

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For hotels

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Central Reservations• Web based … use

from anywhere, any time.

• Synchronized with PMS inventory.• Manage Rates &

Availability.• Single or multi-segment

bookings. • Receive advances.• Confirm by print, email

or HTML.• Distribute through

other channels.

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Web Booking EngineFor use at the hotel or chain web site

• For reservations at brand web site.

• Reservation pages or API to be called from customer’s web site.

• Availability consistent with CRS or PMS.

• Web rates or contract or promotion rates.

• Upsell optional services.• Online payment or deferred

advance.• Notification to hotel.• Confirmation to guest.

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Channel Management

• Choice of ways to connect to online reservation portals and airline GDSs.

• Upload rates & availability. Update automatically.

• Share availability with CRS and PMS.

• Receive reservations into CRS or PMS.

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PMS / Front Office Software• Includes –

– In-property reservations,– Reception,– Front Office Cashiering,– Housekeeping,– Guest History,– Night Audit and– Management Statistics.

• Competitive position -– Functionally, compares

with the best available internationally.

– Stronger companion products than available from competition.

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PMS / Front Office … contd.• Salient features

– Multi-property, multi-block– Distinctive user interface– Rich management statistics– Exceptional reporting– Nearly paperless operations

• Electronic archival of documents & guest correspondence

• Report distribution by email

– Innovative utilities like alerts & to-dos

– Manager’s dashboard on mobile

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PMS .. Few more salient features• Social media listening• Guest specific notifications• Charge routing per stay date• Room cleaning plan by guest

class• Night audit wizard• Guest account for “walks”• Enhanced graphical floor

planner• Cross property

– POS charge posting and– Guest transfer

• Promotional rates … early bird discount, length of stay incentive, etc.

• Hourly availability for airport hotels.

• Rate contracts generation.• Sales activity tracking.• Groups maintenance

utilities … amend stay dates, change terms, etc.

• Complex transfer instructions

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Mobile Add-ins #

• Pre-check-in communications

• Check-out communications• Check-in process• Guest communications• Sales promotions• Mobile surveys• Guest message delivery• Post stay CRM• Stay folio download

# Partner product

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Services Management• Track guest requests and

issues till satisfactorily completed.

• Simple or complex tasks, for service now or later as per schedule.

• Assign tasks manually or automatically.

• Monitor progress & escalate delays.

• Track cost of recovery from service failure.

• Analyse performance & trends as measure of quality & for corrective action.

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Booker Loyalty Accounting

• Web based• Multi-property• Booker production from PMS

Interfaced with WISH.NET and Opera

• Redemption Voucher issue• Statements

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Hotel Devices Interfaces• Telephones

– Call Accounting– Voice Mail

• Internet– Access Control &

Billing• Interfaces

– IPTV– HSIA– Electronic Door Locks– Etc.

Interfaces available with Opera and Protel PMS also.

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Food & Beverage Systems

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Point of Sale• Windows + Touchscreen.• Versatile, suits all kinds of F&B

service.• Functionally comparable with

the best available internationally.

• Ability to handle large transaction volumes.

• Tight revenue controls.• Superior reports.• Mobile Manager’s dashboard.• Many interfaces.

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Mobile POS

• All features of the desktop POS.

• Intuitive operations. Needs almost no training.

• Cost-effective Android hardware.

• Benefits –– Faster service, quicker

table turnaround, increased revenue.

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Repeat Diner Database• Or, F&B Guest History.• Diner demographics.• Store general, kitchen and

service preferences to personalize future services. • Valuable direct

marketing list.• Profile & segment

diners.• Loyalty Accounting.

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Table Reservations• Multi-outlet booking diary.• Look up diner profile to

personalize booking process.

• Seat guests with reservations, ‘walk-in’ diners.

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Home Delivery Order Taking• Take orders centrally.• Distribute to kitchen

nearest the delivery point.

• Track orders till delivery and payment.

• Use history to personalize services when diner calls next time.

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Enterprise Management• Configure outlets remotely.• Control products, prices &

promotions from Head Office.

• Consolidate sales data for central reporting and benchmarking.

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F&B Analytics

• Dynamic business analysis and decision making.

• Self-service analytics using library of templates to start with.

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Events & Catering• Rare web based multi-

venue booking diary.• View availability & book

any venue at any location.

• Complete workflow – Costing & proposal– Booking & Contract– Function prospectus– Advances & invoicing

• Reporting & sales analysis

• Client database & events history for future marketing

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Integrated Back Office

• Purchase• Inventory• F&B Costing• Services Work

Order

Materials Control

• Receivables• Payables• Bank

Reconciliation• General Cashier• Membership

Accounting• General Ledger• Financial

Reporting

Back Office Accounting

Most comprehensive back office system available for hospitality businesses.

• Personnel• Payroll• Self-service

Personnel & Payroll

Web Prol’IFIC Web PayTRAX

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Web Prol’IFIC - Salient Features• In-property or private cloud

or SaaS• Multi-property, Multi-

currency• Developed specifically for

hospitality, as per USALI– Workflow as per hospitality

best practices– Reports as per USHA

• Security– Controlled access– Transaction & data protection– Extensive logging

• Rich in features– Comparable with leading

international ERP solutions– Highly configurable

• Innovative utilities– Conditional alerts– To-do list, optionally tagged

to accounts or transactions– Data import / export

• Nearly paperless operations– Electronic vouchers– Electronic documents archival– Distribute reports by email

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Web Prol’IFIC – More salient features

• Materials Management– Recommend re-order policy– Multi-currency purchases– Purchases subject to electronic

approvals– Approvals on mobile– Revaluation of receipts and

related issues if required & approved

– FIFO or moving average valuation

– Inventory ageing & control– Menu engineering– Cost history– Requirements estimation based

on sales forecast

• Accounting– Debtors & creditors accounts

in foreign currency– Automated debtor’s

reminder letters– Electronic payments through

bank– Generate Purchase Journals

based on receiving data– Pre-paid expenses

amortization– Cost allocation– User defined reports– Electronic distribution of

reports

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Web Prol’IFIC - Enterpise• Central purchase• Purchase prices

benchmarking• Inter-unit stock transfer• Inventory consolidation• Slow / non-moving items

consolidation• Central library of recipes• Centralized F&B costing

• Debtors and creditors consolidation

• Receive payment from debtors and/or make payments to suppliers on behalf of other units, with workflow for reconciliation

• Inter-unit reconciliation• Consolidation and/or

comparative reporting of Trial Balance for groups of properties or all properties

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Personnel & Payroll• Multi-property system• Deploy in private cloud

or SaaS• Specifically for use in

GCC countries• Modules

– Personnel data & employment record

– Attendance, leave and payroll

– Self-service portal for employee-employer interaction

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Summary

• Latest technology solutions for most segments of the hospitality vertical.

• Integrated solutions that are comprehensive in scope and rich in functionality.

• Proven to be reliable across 1000+ sites in in 30+ countries.

• Strong customer references.• Prologic First is a particularly strong when serving

out-of-the-ordinary requirements.

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Hospitality software that you WISHed for

For more information, please contact …info@prologicfirst.com

+91 (124) 4259700www.prologicfirst.com