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    Presented by,

    Shreyas Parmar

    (097020592026)

    Nirav Shah

    (097020592048)

    Kanan Rane

    (097020592050)

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    RETAIL STORESININDIA

    The Indian retail industry is divided into organized andunorganized sectors.

    Organized retailing refers to trading activitiesundertaken by licensed retailers, that is, those who are

    registered for sales tax, income tax, etc.These include the corporate-backed hypermarkets andretail chains, and also the privately owned large retailbusinesses.

    Unorganized retailing, on the other hand, refers to the

    traditional formats of low-cost retailing.For example, the local kirana shops, owner mannedgeneral stores,paan /beedishops, convenience stores,hand cart and pavement vendors, etc.

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    PRIVATELABELING

    A private label is characterized by a product

    produced, improved, processed, packed or

    distributed exclusively by the organization that has

    the brand control (AC Nielson,2002).

    Retailer private labels are often also referred as

    owned labels, store brands, or distributer-owned

    brands.

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    IMPULSE BUYING

    An impulse purchase orimpulse buy is an

    unplanned decision to buy a product or service,

    made just before a purchase

    A shopper in a supermarket might not specifically

    be shopping for confectionary.

    However, candy, gum, mints and chocolate are

    prominently displayed at the checkout aisles to

    trigger impulse buyers to buy what they might not

    have otherwise considered.

    http://en.wikipedia.org/wiki/Candyhttp://en.wikipedia.org/wiki/Chewing_gumhttp://en.wikipedia.org/wiki/Mints_%28candy%29http://en.wikipedia.org/wiki/Chocolatehttp://en.wikipedia.org/wiki/Chocolatehttp://en.wikipedia.org/wiki/Mints_%28candy%29http://en.wikipedia.org/wiki/Chewing_gumhttp://en.wikipedia.org/wiki/Candy
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    OBJECTIVES OFTHESTUDY

    To study the factors influencing respondents to preferorganized retail stores.

    To study the preference level of products to bepurchased by respondents from organized retail stores.

    To study impulse buying behavior of the respondents inorganized retail stores.

    To study the buying behavior of respondents towardsprivate labeled products of organized retail stores.

    To know the satisfaction level of respondents towardsprivate labeled brands.

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    RESEARCH METHODOLOGY

    Research Design:- Descriptive Research

    Sources of data:-

    Primary sources : Information by respondents of

    organized retail stores.

    Secondary sources : Secondary data was collectedfrom the internet, journals, magazines, articles and

    previous project reports.

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    RESEARCH METHODOLOGY

    Data Collection Method:-

    Structured questionnaire.

    Population:- The population of the entire research is

    respondents of the organized retail stores in

    V.v.nagar & Anand, and Baroda cities.

    Sampling Method:- Convenience sampling

    Sample Size :- 200 (100 From each city)

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    DATA ANALYSIS AND

    INTERPRETATION

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    (1) Gender wise

    Distribution of Respondents:

    (2) Age wise

    Distribution of Respondents:

    (3) Occupation wise

    Distribution of Respondents:

    (4) Income wise

    Distribution of Respondents:

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    CATEGORY TOTAL PERCENTAGEFREQUENTLY 40 20FORTNIGHTLY 24 12WEEKLY 50 25MONTHLY 86 43

    Q-1: How frequently do you visit the retail stores?

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    CATEGORY TOTAL PERCENTAGEShopping 166 83Price 85 42.5Entertainment 51 25.5Time pass 58 29

    Q-2 : Choose from the following for which you visit the retail stores?

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    CATEGORY TOTAL PERCENTAGEAmbience 83 41.5One stop 144 72Staff courtesy 22 11Extra service 15 7.5Product variety 109 54.5Price 85 42.5New product 78 39

    Q-3 : What are the factors which influence you to visit the retail stores?

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    CATEGORY HIGHLY PREFERED PREFERED NOT PREFEREDGrocery 32 47 21Electrics 5.5 26 68Packaged foods 46 42 12Snacks & biscuits 62 29.5 8Cosmetics 15 42.5 42.5Clothing 16.5 49.5 34Health care 9.5 39 51.5Handlooms 3.5 28 68.5Vegetables/Fruits 4 32 64Jewellery 2 15 83Sports/Toys 7 34 59Stationary 9 31 60

    Q-5 : Show your preference level from purchasing the following product

    category from the retail stores.(Data in percentage)

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    Q-6 : Does advertisement influence you to visit the retail store?

    ADVERTISEMENT TOTAL PERCENTAGEEVERYTIME 25 12.5SOMETIME 111 55.5NEVER 64 32

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    Q-7 : Do you purchase the product which you have not

    planned before visiting the retail stores?

    UNPLANNED TOTAL PERCENTAGEEVERYTIME 51 25.5SOMETIME 125 62.5NEVER 23 11.5

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    Q-8 : Choose from the product category which you find cheaper in

    the retail stores.

    CATEGORY TOTAL PERCENTAGEGrocery 108 54Electrics 6 3Packaged foods 56 28Snacks & biscuits 149 74.5Cosmetics 15 7.5Clothing 43 21.5Health care 1 0.5Handlooms 3 1.5Vegetables/Fruits 12 6Jewellery

    0

    0

    Sports/Toys 3 1.5Stationary 3 1.5

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    PRIVATE BRAND TOTAL PERCENTAGEEVERYTIME 5 2.5SOMETIME 72 36NEVER 123 61.5

    Q-9 : Do you buy the products which are sold at retail store under their own

    brand?

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    CATEGORY TOTAL PERCENTAGEGrocery 44 22Electrics 6 3Packaged foods 28 14Snacks & biscuits 24 12Cosmetics 7 3.5Clothing 19 9.5Health care 1 0.5Handlooms 3 1.5Vegetables/Fruits 6 3Jewellery 3 1.5Sports/Toys 3 1.5Stationary 8 4

    Q-10 : From the following give preference to the product categories you purchase

    under the name of retail stores.

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    SATISFACTION LEVEL TOTAL PERCENTAGEHIGHLY SATISFIED 3 1.5SATISFIED 56 28NEUTRAL 17 8.5DISSATISFIED 1 0.5HIGHLY DISSATISFIED 0 0

    Q-11 : Choose satisfaction level for the retail stores own labeled products.

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    CROSSTABULATIONAND

    CHI-SQUARETEST

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    Age * Private Brand Cross tabulation

    private brandTotalNever sometimes&every time

    Age below 26 51 42 9326-35 29 14 4336-45 25 12 37above 45 18 9 27

    Total123

    77

    200

    Chi-Square Test

    Value Df Asymp. Sig.(2-sided)Pearson Chi-Square 3.264(a) 3 0.353Likelihood

    Ratio 3.266 3 0.352

    No. of ValidCases 200a. 0 cells (.0%) have expected count less than 5. The minimumexpected count is 10.40.

    Conclusion:There is no association between the age of the respondents and his/her preference

    for purchasing private labeled products.

    Ho : There is no association between the age of the respondents and

    his/her preference for purchasing private labeled products

    Hypothesis:

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    Gender * Private Brand Cross tabulationprivate brand

    TotalNeverSometimes &

    every timeGender Male 67 40 107

    Female 56 37 93Total 123 77 200Chi-Square Tests

    Value dfAsymp. Sig. (2-

    sided)Exact Sig. (2-

    sided)Exact Sig. (1-

    sided)Pearson Chi-Square .121(b) 1 0.728Continuity Correction(a) 0.041 1 0.840Likelihood Ratio 0.121 1 0.728Fisher's Exact Test 0.772 0.420N of Valid Cases 200a. Computed only for a 2x2 tableb. 0 cells (.0%) have expected count less than 5. The minimum expected count is 35.81.

    Conclusion:

    There no is association between the gender of the respondents and his/herpreference for purchasing private labeled products.

    Hypothesis:

    Ho : There is no association between the gender of the respondents and

    his/her preference for purchasing private labeled products

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    Occupation * Private Brand Cross tabulationprivate brand

    TotalNeversometimes

    &every timeOccupation Student 36 36 72

    housewife 18 15 33service 53 16 69business 12 8 20others 4 2 6

    Total 123 77 200Chi-Square Tests

    Value Df Asymp. Sig. (2-sided)Pearson Chi-Square 11.614(a) 4 0.020Likelihood Ratio 12.004 4 0.017No. of Valid Cases 200a. 2 cells (20.0%) have expected count less than 5. The minimum expected count is 2.31.

    Conclusion:There is association between the occupation of the respondents and his/her

    preference for purchasing private labeled products.

    Ho : There is no association between the occupation of the respondents

    and his/her preference for purchasing private labeled products

    Hypothesis:

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    private brandTotalNever

    sometimes

    &everytimeIncome 0-2 lacs 48 30 78

    2-3 lacs 31 15 463-4 lacs 18 18 36above 4

    lacs 26 14 40Total 123 77 200Chi-Square Tests

    Value df Asymp. Sig. (2-sided)Pearson Chi-Square

    2.892(a)

    3

    0.409

    Likelihood Ratio 2.855 3 0.414No. of Valid Cases 200a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 13.86.

    Conclusion:

    There is no association between the income of the respondents and his/her

    preference for purchasing private labeled products.

    Income* Private Brand Cross tabulation

    Hypothesis:

    Ho : There is no association between the income of the respondents

    and his/her preference for purchasing private labeled products

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    FACTORANALYSISFORINTEGRATINGPRODUCTCATEGORIES

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    KMO and Bartlett's TestKaiser-Meyer-Olkin Measure of Sampling Adequacy.

    0.671

    Bartlett's Test of Sphericity Approx. Chi-Square357.629

    Df66

    Sig.0.000

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    Total Variance Explained

    Compo

    nent

    Initial EigenvaluesExtraction Sums of Squared

    LoadingsRotation Sums of Squared

    Loadings

    Total% of

    VarianceCumulative

    % Total% of

    VarianceCumulativ

    e % Total% of

    VarianceCumulativ

    e %1

    2.709 22.572 22.572 2.709 22.572 22.572 2.113 17.611 17.611

    21.666 13.883 36.45

    5 1.666 13.883 36.455 1.694 14.118 31.7293

    1.239 10.322 46.777 1.239 10.322 46.777 1.643 13.695 45.424

    41.199 9.990 56.76

    8 1.199 9.990 56.768 1.361 11.344 56.7685

    0.928 7.735 64.502

    60.827 6.894 71.39

    67

    0.773 6.443 77.839

    8 0.660 5.502 83.342

    90.595 4.957 88.29

    810

    0.514 4.281 92.579

    110.496 4.136 96.71

    512

    0.394 3.285100.0

    00Extraction Method: Principal Component Analysis.

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    Rotated Component Matrix(a)

    Component1 2 3 4Grocery -0.330 0.116 0.041 0.591

    Electrics 0.378 0.111 -0.193 0.566Packaged food -0.064 0.043 0.815 0.078Snacks & Biscuits -0.037 -0.057 0.801 0.075Cosmetics 0.379 0.274 0.459 -0.142Clothing 0.097 0.734 0.070 -0.003Health care 0.003 0.788 0.038 0.012Handloo0s 0.288 0.581 -0.087 0.256Vegetables/ Fruits 0.201 -0.031 0.218 0.720Jewellery 0.651 0.247 0.142 0.233Sports/ Toys 0.766 0.168 -0.080 -0.096Stationary 0.755 -0.029 -0.026 0.108Extraction Method: Principal Component Analysis.

    Rotation Method: Varimax with Kaiser Normalization.a. Rotation converged in 5 iterations.

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    Naming the factors:

    1. Complementary ItemsIt includes 3 variables that are:- Jewellery, Sports/toys, Stationary.

    2. Household ProductsIt includes 3 variables that are:-Clothing, Healthcare &Handloom.

    3. Foods & SnacksIt includes 2 variables that are:- Packaged food, Snacks and biscuits.

    4. Basic GoodsIt includes 3 variables that are:- Grocery, Electronics, Vegetables

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    LIMITATIONOFTHE STUDY

    Respondents may give biased answers for the

    required data.

    Some respondents had also not given their

    personal details so it is not possible to get other

    data from those if needed.

    Samples are suspected by the researcher, so it is

    as per convenience and suspecting skill of us.

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    Majority of respondents are influenced by one stop

    shopping facility, to visit organized retail stores. On the

    other hand staff courtesy and extra services do not

    influence much to customers.

    Most of the respondents preferred more to buy snakes

    and biscuits, packaged foods and grocery items from

    organized retail stores.

    There is no strong influence of Advertisements byorganized retail stores on customers.

    Majority of respondents do impulse buying, when they

    visit retail stores but not every time.

    FINDINGS

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    Majority of respondents do not prefer to buy private labeled

    products, as the data indicates 61.5% of the respondents said

    Never for the preference towards private labeled products.

    Majority of respondents (Who buys private labeled products)

    buy Grocery items under private labeled brand.

    Majority of private labeled product users are satisfied

    Respondents find Snakes and biscuits as the cheapest

    products then other products in organized retail stores.

    There is no influence of Age, Gender and Income of the

    respondents on his/her preference for purchasing private labeled

    products.

    There is an influence of Occupation of the respondents on his/herpreference for purchasing private labeled products.

    Through Factor Analysis among 12 variables 11 variables can be

    clubbed into 4 factors.

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    People prefer to purchase day to day products from organized retail

    retail stores.

    One stops shopping is the highly influencing factor to the customers of

    organized retailing stores, for doing shopping from those stores.

    There is less influence of advertisements on customers.

    .

    Majority of the respondents are doing impulse buying.

    People prefer to purchase private labeled products.

    CONCLUSION

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