ishika mpr

8/10/2019 Ishika MPR

1/20

MARUTI UDYOG LTD.

A MINOR PROJECT REPORT

ON

Category Yes

(A)

No

(B)

No of employees 70 30

Interpretation: From the survey conducted, it can be inferred that, nearly 70% of

the employees would recommend the company to their acquaintance. However, therest would not suggest it to their family or friends.

70

30

No of employees


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MARUTI UDYOG LTD.

Q3: Please indicate the reason for your leaving.

category Family reason Career

opportunity

Work location salary

No of employee 25 20 5 50

Interpretation: From the survey it can be inferred that most of the employees left the

company because they were getting better salary. However, their were a few wholeft because they were offered better career opportunity. 5% of the employees left

because the work location were not suitable for them, 25% left because of family

reasons.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

salary

work location

career opportunity

family reason


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MARUTI UDYOG LTD.

Q4: If you could change anything about how the company operates, what would it be?

Category Organizationculture

(A)

Flexibleworking

condition

(B)

Workoverload

(C)

Moreopportunity

(D)

No of

employees

35 15 25 25

Interpretation: The conclusion drawn from this analysis is that nearly 35% of theemployees want to change the organization culture. However, 15% of the

employees desire for flexible working conditions.25% of the employees believe that

their should be lesser work overload. The rest feels that there are very less career

opportunities to grow.

0

5

10

15

20

25

30

35

40

A B C D


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MARUTI UDYOG LTD.

Q5: Did your job opportunities turned out to be as you expected?

Category Yes

(A)

No

(B)No of employees 70 30

Interpretation: From the survey conducted we can infer that 70% of the employees

believe that their job opportunities and career growth turned out to be in the way theexpected them. However the rest feels that they were below expectation.

Q6: Was the training you received sufficient to enable you to meet our performance

expectation?

64

66

68

70

72

74

76

78

80

yes no

no of employee

no of employee


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MARUTI UDYOG LTD.

Category They were good

(A)

Satisfactory,could

have been better(B)

Not upto mark

(C)

No of employees 25 50 35

Interpretation: The conclusion that can be drawn on the basis of this survey is that,

nearly 25% of the employees are happy with the frequency and quality of training

programs conducted for them in the company. However, around 35% of employees

think that they are good but there are chances of further improvement. Moreover,50% of employees think that they are not upto the mark.

25

50

35

No of employees


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MARUTI UDYOG LTD.

Q7: Did you receive adequate support to do your job?

Category Frequently

(A)

Sometimes

(B)

Rarely

(C)


Interpretation: Through this survey we can conclude that, 25% of the employees

believe that they got proper support from their colleagues in management.

However, 50% of the employees feel that they received average support from their

higher hierarchy. Moreover, the rest 25% of the employees are not satisfied with the

support they received from the management.

25

50

25

A

B

C


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MARUTI UDYOG LTD.

Q8: Did you receive sufficient feedback from your performance between evaluation

reviews?

Category Absolutely

(A)

Most of the times

(B)

Sometimes

(C)


Interpretation: From the survey we can infer that, 25% of the employees think that

their feedback sessions have always been very appropriate and they received it

frequently. However 25% of employees believe that most of the times they have

been appropriate but they didnt get it well sometimes. The rest 50% are not so

happy with the frequency and quality of the feedback sessions with themanagement.

No of employees

A

B

C


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MARUTI UDYOG LTD.

Q9: Did this company help you fulfill your career goals?

Category Yes

(A)

Till some level

(B)

Not so far

(C)

No. of employees 25 60 15

Interpretation: From the survey it is inferred that most of the employees think that

till some level the company helped them fulfill their career goals. However few also

think that it did not help them fulfill their goals so far.

25

60

15

No of employees

A

B

C


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MARUTI UDYOG LTD.

Q10: Were you happy with your pay, benefits and other incentives?

Category Yes, always

(A)

Satisfactory

(B)

Never

(C)


Interpretation: 35% of employees were happy with their pay scale, salary and other

incentives. 35% of the employees are satisfied with all these incentives.

However,30% of the employees are not happy with any of these.

Q11: How would you rate the morale in your department on the scale of 1 to 5 ? (5 being

excellent)

27

28

29

30

31

32

33

34

35

A B C

35 35

30


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MARUTI UDYOG LTD.

Category A B C D E

No of

employees

5 5 20 30 40

Interpretation: Around 40% of the employees would rate the morale of their

department as excellent. However there are few who think it was good, average and

poor respectively.

Q12: How would you evaluate the quality of supervision you received?

55

20

30

40

No of employees

A

B

C

D

E


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MARUTI UDYOG LTD.

Category Good

(A)

Average

(B)

Not upto mark

(C)


Interpretation: Near about 35% of employees think that they received a goodquality of supervision,where as 45% of employees think its average and rest think

its not up to the mark.

35

45

20

0

5

10

15

20

25

30

35

40

45

50

A B C

Series 1

Series 1


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MARUTI UDYOG LTD.

CHAPTER 4

CONCLUSIONS

AND RECOMMENDATIONS

CONCLUSION
http://en.wikipedia.org/wiki/File:Maruti_Old_Logo.JPG


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MARUTI UDYOG LTD.

The conclusions which can be made after conducting this survey are that, however most of

the employees who have recently joined the organization are overall satisfied with the

current situation, still there are certain scope of improvement which could make the

company a better place to work in.

Most of the employees think that the overall experience at MARUTI Udyog is going

good so far. The complaints are for manufacturing department and the ambience of the

workplace. Some of the employees feels that the manufacturing department should have

been more responsible and maintain the timeliness in order to serve better .Also, many of

the new employees have not been provided with permanent seating facilities. They are

accommodating on a temporary basis on the absence of person to whom the seats belong.

Also, the employees are not satisfied with the frequency of training program being

conducted for them. They believe that there should me more training program organized for

them both on the job and off the job. They believe that this could help them to increase their

efficiency and also motivation for the work.

The employees more over seem happy and satisfied with the organizational culture

and behavior. They find the environment cooperative and the colleagues are friendly. But

some employees feel that they should get more support from the manufacturing department

and the Admin department.

Moreover, employees feel that more motivational measures should be generated at the

workplace.

Recommendations


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MARUTI UDYOG LTD.

As per the survey conducted it is observed that the primary problem which most of the new

employees are facing is that they dont have a proper workplace. Hence, emphasis should be

given to provide them a permanent workstation meeting their comfort zone and necessary

requirements. The focus should be on motivating the employees through various employee

engagement activities, trying to make them feel as a part of the Maruti family.

Other than this, the company should conduct various training programs for the employees

which could increase their capability to work and deliver what is actually desired from them.

The employees should be provided with all the necessary information needed to them at

work.

Also, there should be a proper formal orientation program conducted for them, followed by a

follow up of the orientation which could make them familiar with the organization.

There should be various doubt clearing sessions for the new employees with the seniors

which could provide them with the platform to put forward their problems and doubts.


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MARUTI UDYOG LTD.

BIBLIOGRAPHY

BOOKS

Challenges of attrition and retention strategies ...

Anil verma

Customer Attrition Analysis,

Van Den Poel & Larivire.

WEBSITES

1. www.wd2point.com

2.

www.google.com

3.

www.wikipedia.org

4.

www.wiki.answers.com
http://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.html


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MARUTI UDYOG LTD.

QUESTIONNAIRE ON ATTRITION ANALYSIS!

This is a survey on Attrition analysis by Niti Priya ffoorr tthhee ppaarrttiiaall ffuullffiillllmmeenntt ooff

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tthheesseeqquueessttiioonnss::--

Name: ____________________ Date: ____ / ____ / ____ (DD/MM/YY)

Designation:

General Instructions:-

1. Answer all questions.

2. Indicate your answer by marking a tick () against an appropriate option.

3. Mark only one option in all questions.


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MARUTI UDYOG LTD.

Q.1) WOULD YOU CONSIDER WORKING WITH US AGAIN IN FUTURE?

YES

NO

MAY BE

Q.2)WOULD YOU RECOMMEND EMPLOYMENT WITH US TO YOUR

FRIENDS AND FAMILY?

YES

NO

SOMETIMES

Q.3) INDICATE THE REASON/S FOR YOUR LEAVING?

WORKING HOURS

TRANSPORTATION

CAREER OPPURTUNITY

SALARY


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MARUTI UDYOG LTD.

Q.4) DID YOUR JOB OPPURTUNITIES TURNED OUT TO BE AS YOU

EXPECTED?

YES

NO

Q.5) WHAT ARE YOUR VIEWS ABOUT ORGANISATION BEHAVIOUR AND

CULTURE?

ITS LIKE ITS CULTURE

IT CAN BE MORE BETTER

NOT UPTO MARK

Q.6)DID YOU RECEIVE ADEQUATE SUPPORT TO DO YOUR JOB?

YES

NO

RARELY


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MARUTI UDYOG LTD.

Q.7) WERE YOU SATISFIED WITH THIS COMPANYS MERIT REVIEW

PROCESS?

COMPLETELY

HARDLY

NEVER

Q.8) WHAT MOTIVATED YOU TO BEGIN LOOKING FOR ANOTHER JOBS?

SALARY

FLEXIBLE WORKING CONDITIONS

PERKS

TRANSPORTATION

Q.9) WAS THE CORPORATE CLIMATE COMFORTABLE?

YES

NO

Q.10) WHAT WAS MOST SATISFYING ABOUT YOUR JOB ?


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MARUTI UDYOG LTD.

Q.11) HOW DO YOU FEEL ABOUT THE WAY OUR COMPANY IS RUN?

Q13: How is your new job/company different from this one?

Q14: Could this company have done anything to encourage you to stay?

Q15: What other comment of information you would like to share?

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