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  • hunters-exclusive.co.uk

    E X C L U S I V E H O M E S | E X C E P T I O N A L S E R V I C E

  • hunters exclusive

    Hunters Exclusive is the showcase for our very finest properties. At Hunters, all our properties and all our clients are important, but we believe that a very special property deserves very special marketing and exceptional service.

    We established our business in 1992 and have always believed that every property and every customer deserves a personal, tailored service and marketing that will achieve the best possible price. Weve seen our business grow rapidly since opening our first branch in 1992. The last 20 years have given us invaluable experience during what has been the most radical and dynamic period in estate agency the growth and penetration of the PC, internet, email, mobile and social media, along with the biggest boom and bust in both house price and transaction volume. This has allowed us to blend traditional customer service values with fast changing technology, consumer attitudes and market conditions. Today we are the largest estate and lettings agency franchise network with over 100 independently owned branches throughout the country. This means that your property will be dealt with by the owner of the business, someone who will work harder than anyone else to make the process of selling or letting your property as simple and successful as possible.

    Our national network, including our Hunters Exclusive central London office in Marylebone, ensures that we can cast the nets wider in our search for the right buyer or tenant, regardless of whether they live next door or on the opposite side of the country.

  • discover the hunters difference

    * On average 94% of Hunters customers who responded to our questionnaire in 2013-2014 said they would recommend us or use us again.

    exclusive homes, exceptional serviceOf course, exceptional service is an easy claim to make, thats why every Exclusive homes sale or let is followed up by our customer service team to ensure that we always deliver on our promises. Our survey results show that 94% of Hunters customers recommend us and would use us again.*

    bespoke marketingJust as your home stands out from the crowd, so should your marketing. Thats why we discuss and agree with you an individual marketing plan for your Exclusive home and offer a comprehensive and carefully selected range of vehicles for profiling your property.

    we are independently ownedThere is real value to our Exclusive customers in working with independently owned franchised branches. Your sale or let will be handled by one of our partners who are experts in their own local area.

    we are professionally trained and qualifiedThe Institute of Leadership & Management and City & Guilds accredit all the Hunters Training Academy programmes. Hunters agents are fully trained and work to professional standards and ethics and have specific training on how to market our high end properties.

    "Having chosen Hunters to market our property, we can only say how pleased we are with the friendly professional service we have received from the very first day. Every member of the team has given excellent service and, as promised at our very first

    meeting, have kept us informed on a regular basis and returned all our calls promptly. " Mr. & Mrs. C

    Hunters Exclusive office in Harrogate

  • why hunters exclusive?

    exclusive homes, exceptional serviceAt Hunters, all our properties and our clients are important, but we believe that a very special property deserves very special marketing and exceptional service. Your property needs to be marketed beautifully, using the best photographs, in the most suitable publications that target the relevant audience. Thats why we use our Exclusive brand, publish our Exclusive magazine, promote your home in our Exclusive Marylebone office and perfectly present your property on the market.

    proactive approachProactivity is required from every Hunters partner and going the extra mile is routine. This approach ensures we generate maximum interest in your property in the shortest possible time. Buyer and tenant interest is key to achieving the best possible price for you.

    feedback & communicationWe believe that it is vital that you are kept informed every step of the way. We endeavour to contact all clients throughout the process and once your sale or tenancy agreement is complete, we carry out a customer satisfaction survey designed to ensure that you have received the best possible service, and we to listen to your feedback.

    professional trainingHunters was the first estate agent nationally to win accreditation by the Institute of Leadership & Management and the City & Guilds organisations for its Training Academy. Excellent people achieve excellent results and all our people undergo full training. When you are dealing with a Hunters agent you are dealing with a trained professional. This is the Hunters difference.

    national networkHunters Exclusive customers benefit from having their properties marketed throughout our national branch network. All our offices are linked so when you instruct your local Hunters branch you are actually instructing our entire national network.

    maximum online coverageWe understand the need for excellence in online marketing. Our intuitive and fully mobile responsive Hunters website is key to profiling your home and is an example of our commitment to the fast-paced changes in online technology. Hunters is a market leader in communication and technlogy and we take great pride in being at the forefront of the latest developments in our industry. Our website has tools and functionality for house hunters that few other website offer, including a school search and ratings tool, Walk Score and keyword search criteria. In addition, Hunters properties are profiled on all the top property websites.

    social media Hunters Exclusive branches utilise social media such as Facebook & Twitter as a powerful means of generating interest in the properties we market.

    innovation & technologyConsumer habits are constantly changing. Customers now expect more from their agent than ever before, which is why we utilise technology to ensure that people can access your property details whenever and however they want to. High quality digital property details, a mobile responsive website, smartphone apps, QR codes, Twitter and Facebook - these are marketing tools we use in addition to the expected to target more buyers and generate more interest for your home.

    professional photography, floor plans and video toursExcellent, photographs are essential to achieve the best price for your Exclusive home. Professional presentation through clear and accurate floor plans and a video tour facility ensures we can give your property maximum impact when it comes onto the market.

    accompanied viewingsNot only does this save you time and hassle, but research shows that it can double your chances of generating an offer. We are selective about who we allow to view your property, ensuring that we only focus on genuine, qualified buyers and tenants who can afford to buy or rent.

  • Our links with a professional property public relations team gives us access to some of the most prestigious and well known property supplements around. Your property will be submitted for feature consideration in national publications such as the Sunday Times Bricks & Mortar, The Times Homes, Financial Times House & Home, The Mail on Sundays Review and The Guardians property supplement. This way your property can be viewed by hundreds of thousands of people throughout the country.

    national publicity

  • your property has 3 secondsto make an impression online

    Buyers and tenants dont include, they exclude! Presentation of your home it must be perfect, inside and out!

    Professional photographs to showcase your home at its best.

    Accurate floor plans.

    A well-written property description aimed at your target market.

    Price, it has to be right.

  • first impressions count!

    When you first go to market buyer and tenant interest is at its optimum so presentation is key!

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    average online views perproperty page per week (indexed)

    People are quick to complain, but often don't praise. May I say that Zoe deserves praise indeed! She was always professional but very friendly and made me feel she was on my side - very important indeed when going through the stressful period of selling a property. Mrs A

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  • photographs encourage interest!

    We have a miniumum standard of 6-9 images to ensure optimum

    interest in your property.

    % Difference in online click-through ratesvs

    Properties with 0 images

    Image Catergory

    % d

    iffer

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    236%

    227%

    40% of properties

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    6 to 11

    1 to 5

    245

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    215

    195

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    175

  • ON THE MARKET WITH HUNTERS EXCLUSIVE... WHAT WE DO NEXT FOR OUR VENDORS:

    day 1 Prepare property details and online property listing, complete with professional photographs, floor plan and (if applicable) a video tour Contact all our hot buyers by telephone Email the details of your property to our entire buyer