Write a effective emailMentors: Nguyen Minh Tuan Dinh Nhut Nam

E-mails

Advantages Disadvantages

Less interruptive than telephone Uncertain about read and respond of recipients

Faster than letter Not “emotional”

Independent of both parties availability

An intriguing subject line

Subject line

E-mails

Guidelines for composing an email Don’t use the “To” field when when mailing to more than one person. Be sure to include a relevant “Subject” line.

E-mails

Don’t overuse the “High priority” option. Messages should be concise and to the point. Don’t write in all capital letters. Check for writing errors.

E-mails

Beginning and EndingFormal Informal

Clear and concise content

Establish your credibility Indicate that you know it’s a favor Get to the point and boil down to specific questions Give them a deadline if you can

E-mails

Say thank you

Technical factors

Use spellcheck

Preview your email

Be judicious with your follow-up

E-mails

- Keep abbreviations to a minimum.- Don’t send attachments unless absolutely necessary.- Limit “smilies” to casual correspondence only.- Include a brief signature at the end of your e-mails.- Read and think before you send.- Maintain the thread.