chapter03 sad
TRANSCRIPT
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Copyright 2002 Prentice-Hall, Inc.
Chapter 3
Managing the Information
Systems Project
3.13.1
Modern Systems Analysisand Design
Third Edition
Jeffrey A. Hoffer Joey F. George
Joseph S. Valacich
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Learning Objectives
Explain the process of managing aninformation systems project
Discuss skills required to be an effectiveproject manager
Describe skills and activities of a projectmanager during project initiation, planning,
execution and closedownExplain Gantt and Pert charts
Review commercial project managementsoftware packages
3.23.2
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Figure 3-1
Three computer applications at Pine Valley Furniture: Order
Filling, Invoicing, and Payroll
(Source: Hoffer, Prescott, and McFadden, 2002)
3.33.3
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Pine Valley Furniture
Manufacturing Company Product: Wood Furniture Market: US Organized into functional areas
Manufacturing
Sales
Orders
Accounting Purchasing
Three independent computer systems wereconverted to a database in 1990’s
3.43.4
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Managing the Information
Systems Project
Focus of project management To ensure that information system projects
meet customer expectationsDelivered in a timely manner
Meet time constraints and requirements
3.53.5
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Project Manager Systems Analyst responsible for:
Project initiationPlanning
Execution
Closing down
Managing the Information
Systems Project
3.63.6
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Managing the Information
Systems Project
Project Manager Activities include:
Management
Leadership
Technical
Problem solving
Conflict management
Customer relations
Team management
Risk and change management
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Project Management Process
Project Planned undertaking of related activities to reach
an objective that has a beginning and an end
Four Phases Initiation
Planning
Execution Closing down
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Initiating the Project
Establish project initiation team
Establish relationship with customer
Establish project initiation planEstablish management procedures
Establish project management environment
and workbook
3.93.9
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Planning the Project
Describe project scope, alternatives
and feasibility
Scope and FeasibilityUnderstand the project
What problem is addressed
What results are to be achieved
Measures of success
Completion criteria
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Planning the Project
Divide the project into manageable
tasks
Work breakdown structureGantt chart
Estimate resources and create a
resource planDevelop a preliminary schedule
Utilize Gantt and PERT charts
3.113.11
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Planning the Project
Develop a communication plan Outline communication processes among
customers, team members andmanagement
Determine project standards and
procedures Specify how deliverables are tested and
produced
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Planning the Project
Identify and assess risk Identify sources of risk
Estimate consequences of riskCreate a preliminary budget
Develop a statement of work Describe what the project will deliver and duration
Set a Baseline Project Plan Estimate of project’s tasks and resources
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Executing the Project
Execute Baseline Project Plan Acquire and assign resources
Train new team members Keep project on schedule
Monitor project progress
Adjust resources, budget and/or activities
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Executing the Project
Manage changes to Baseline ProjectPlan
Slipped completion dates Changes in personnel New activities Bungled activities
Maintain project workbook
Communicate project status
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Closing Down the Project
Termination Types of termination
Natural Requirements have been met
Unnatural Project stopped
Documentation Personnel Appraisal
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Closing Down the Project
Conduct post-project reviews Determine strengths and weaknesses of:
Project deliverablesProject management process
Development process
Close customer contract
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Representing and Scheduling
Project Plans
Gantt Charts Useful for depicting simple projects or parts
of large projects Show start and completion dates for
individual tasks
PERT Charts Show order of activities
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Figure 3-16
Graphical diagrams that depict project plans
(a) A Gantt Chart
(b) A PERT chart
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Comparison of Gantt and
PERT Charts
Gantt Visually shows
duration of tasks
Visually shows time
overlap between
tasks
Visually shows slack
time
PERT Visually shows
dependencies
between tasks
Visually shows which
tasks can be done in
parallel
Shows slack time by
data in rectangles
3.203.20
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Gantt and PERT Charts for
Pine Valley Furniture
Steps Identify each activity
Requirements CollectionScreen Design
Report Design
Database Design
User DocumentationSoftware Programming
Installation and Testing
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Gantt and PERT Charts for
Pine Valley Furniture
Determine time estimates and expected
completion times for each activity
Determine sequence of activities Determine critical path
Sequence of events that will affect the final
project delivery date
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Project Management Software
Many systems are available
Three activities required to use: Establish project start or end date Enter tasks and assign task relationships
Select scheduling method to review project
reports
3.233.23