category 35 ticketing combinations across public & private ... · pdf filecategory 35...

Category 35 Ticketing Combinations Across Public & Private Fares

August 2011

2

valueAgenda

2

Ticketing Combinations across Public & Private fares

• Introduction

• Industry Guidelines Overview

• Examples

• Exception

• Features and Benefits

• Appendix

• Industry Guidelines Detail

3

valueIntroduction

3

Prior to this implementation Category 10 was the sole Rule Category used

to control the fares combinable for pricing.

However, the increase of Cat 35 Negotiated Fares in markets highlighted a

challenge in ticketing these fares as Category 35 stores information

pertinent to ticketing including:

As more carriers deployed Category 35 it became evident that combining

Category 35 fares with other Category 35/15 private fares or standard public

fares created conflicts in the data for ticketing.

Therefore both Category 10 and Category 35 must be validated so prices are

returned that can be consistently ticketed at the same level without surprise.

• Net and/or Selling fare levels

• Tour codes

• Commission/mark up values

• Baggage Allowance

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valueEnhancement

4

Effective 07 September 2011

Sabre will implement the ATPCO ticketing guidelines for Category 35

Ticketing Combinations agreed to by the carriers.

Sabre Air will return fares in pricing and shopping applicable for auto-

ticketing.

Sabre may bypass previously allowed pricing combinations to return the

next best fare option which can be auto-ticketed.

Sabre will follow the guideline using a series of four steps to address fare

combination and ticketing conflicts.

• The fare combination must pass these additional 4 steps

The combination of fares must pass the Category 10 Combination Rules for pricing before

passing into the 4 Step check list for ticketing

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valueATPCo Industry Guidelines Overview

5

The four steps to address allowable combinations for ticketing are:

Step 1 - Validate the allowable combinations between; Category 15 private fares,

Category 35 Negotiated fares with security, Net Remit ticketing details or Net

(IT/BT) Ticketing with other public fares.

Step 2 - Validate the allowable combination of Net Remit Method types with the

same or different carriers

Sabre does not process Net Remit ticketing at this time, however we will

continue to return the price in this case so ticketing can be completed manually

Step 3 - Validate the allowable combination of Tour codes with the same or

different carriers

Step 4 - Validate the allowable combination of IT, BT or standard ticket results with

the same or different carriers and the resulting output in the Fare

Calculation section of the ticket.

The detail of the 4 steps are in the Appendix at the end of this PowerPoint

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valuePricing Changes

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This implementation will impact your pricing results in these possible ways:

Before Negative Result After

implementation

A round trip price

returned a message to;

“Issue Separate Tickets”

•If the fare was 2 half round trip fares

that could not be issued separately a

new, possibly higher, fare had to be

used causing an unexpected change in

the final quote

Sabre will only return

fares in pricing that

passes Cat 10 &

Negotiated Fare

ticketing checks.

Ensuring fares

returned can be

ticketed at the same

price.

•If the fare was 2 one way fares the

taxes were usually slightly different

when issued separately causing an

unexpected change in the final quote

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valueBest Practice

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In today’s world there exists an increased presence of low cost carriers, One Way Branded fares and carriers who understandably require their lowest fares to be validated on their airline. Therefore, the lowest fare combination for the journey is not always the one that can be ticketed together on a single ticket.

For the inventive Travel Agent advantage and best practice:

1. Check Round Trip pricing for the best fare on one ticket.

2. Check One Way fares in separate pricing requests to see if 2 or more fares/tickets produce the best option for your client.

3. Discuss the impacts on Baggage allowances and reissue challenges with your client and proceed with the best option

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valueExample 1 – Previous pricing response

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In the PNR the first fare

component from

MAA-HKG is a Cat 35

fare with IT Net

ticketing instructions

and the second is a

public fare that is

issued as a standard

ticket.

Prior to this project

Sabre priced the PNR

but returned a trailer

message to issue

separate tickets as

there were conflicts

in the ticketing

instructions

A single ticket could

not be issued.

*IA«

1 X1 529B 20NOV 5 MAASIN HK1 2315 0550 21NOV 6 /DCSQ*MYJDH4 /E

2 X1 860B 21NOV 6 SINHKG HK1 0830 1215 /DCSQ*MYJDH4 /E

3 X1 128J 27NOV 5 HKGSYD HK1 2020 0815 28NOV 6 /DCQF*5T7F79 /E

WP«

BASE FARE EQUIV AMT TAXES TOTAL

1- INR153100 EUR2197.00 117.70XT EUR2314.70ADT

XT 3.82WO 10.37HK 14.87WY 88.64YQ

153100 2197.00 117.70 2314.70TTL

ADT-01 BE320C35 JOW

MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00

END ROE48.618

SABRE TEST FARE/NOT VALID FOR GENERAL SALE

ISSUE SEPARATE TICKETS

PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING

VALIDATING CARRIER – X1

The example used is a Sabre created Test Filing

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valueExample 1- New pricing response

9

With this project the

system now processes

the 4 steps

1. A Cat 35 IT Net

Ticket and a public

fare = pass

2. Same carrier but

neither fares have Net

Remit instructions

=pass

3. Same carrier, one

with a tour code

(TESTTOUR) and one

without =pass

4. Same carrier one

with IT text and one

with the fare = pass

In this case the

combination passes

and a single ticket

can be issued

*IA«

1 X1 529B 20NOV 5 MAASIN HK1 2315 0550 21NOV 6 /DCSQ*MYJDH4 /E

2 X1 860B 21NOV 6 SINHKG HK1 0830 1215 /DCSQ*MYJDH4 /E

3 X1 128J 27NOV 5 HKGSYD HK1 2020 0815 28NOV 6 /DCQF*5T7F79 /E

WP«


1- INR153100 EUR2197.00 117.70XT EUR2314.70ADT

XT 3.82WO 10.37HK 14.87WY 88.64YQ

153100 2197.00 117.70 2314.70TTL

ADT-01 BE320C35 JOW

MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00

END ROE48.618


PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING


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valueExample 1- E-Ticket result

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An automated ticket is

issued with;

•IT in the fare box

• Tour code

=TESTTOUR

Effectively the

combination of the

Negotiated Cat 35 and

the public fare is

accepted and the Cat

35 ticketing instructions

are applied to the

ticket.

WETR*2«

ELECTRONIC TICKET RECORD

INV: CUST: PNR:HUNVSJ

TKT:6185775366110 ISSUED:12NOV09 PCC:6XXX IATA:96199999

NAME:TEST/E MR

NAME REF: TOUR ID:TESTTOUR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 X1 0529 B 20NOV MAASIN 2315 OK BE320C35 OPEN

2 X1 0860 B 21NOV SINHKG 0830 OK BE320C35 OPEN

3 X1 0128 J 27NOV HKGSYD 2020 OK JOW OPEN

CF00487870586 PI00906551007


FARE INRIT TAX 3.82WO TAX 10.37HK TAX 14.87WY

TAX 85.29YQ TAX 3.35YQ

TOTAL EURIT EQUIV FARE PD EURIT

MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT

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valueExample 1- Ticket database result

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The Sabre Ticket

database shows the

fare level even though

to the airline it is shown

as an IT only

•Tour code

=TESTTOUR

Effectively the

combination of the

Negotiated Cat 35 and

the public fare is

accepted and the Cat

35 ticketing instructions

are applied to the ticket

to the airline with fare

data shown to the

agent view in the

WTDB*

.

WETR*2«

ELECTRONIC TICKET RECORD

INV: CUST: PNR:HUNVSJ

TKT:6185775366110 ISSUED:12NOV09 PCC:6XXX IATA:96199999

NAME:TEST/E MR

NAME REF: TOUR ID:TESTTOUR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 X1 0529 B 20NOV MAASIN 2315 OK BE320C35 OPEN

2 X1 0860 B 21NOV SINHKG 0830 OK BE320C35 OPEN

3 X1 0128 J 27NOV HKGSYD 2020 OK JOW OPEN

CF00487870586 PI00906551007


FARE INRIT TAX 3.82WO TAX 10.37HK TAX 14.87WY

TAX 85.29YQ TAX 3.35YQ

TOTAL EURIT EQUIV FARE PD EURIT

MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT

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valueExample 2- Previous pricing response

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Previous to this project

Sabre would return the

lowest applicable price

using the rules in

Category 10 that

allowed these

combinations.

With this project Sabre

processes the Industry

guidelines for Ticketing

and reporting of these

Cat 35 Negotiated fare

combinations

In this example –

underneath are 2

different Category 35

fares with 2 different

tour codes in the

ticketing instructions

that are in conflict.

*IA«

1 X1 990C 20NOV 5 BOSJFK HK1 1426 1600 /E

2 X1 80C 21NOV 6 JFKICN HK1 0050 0520 22NOV 7 /E

3 X1 600C 22NOV 7 ICNCGK HK1 1520 2030 /E

4 X1 601C 28NOV 6 CGKICN HK1 2335 0830 29NOV 7 /E

5 X1 45C 29NOV 7 ICNORD HK1 1140 0905 /E

WP«


1- USD2359.00 EUR1579.00 43.03XT EUR1622.03ADT

XT 21.56US 3.68YC 4.69XY 3.68XA

3.35AY 3.05YQ 3.02XF

2359.00 1579.00 43.03 1622.03TTL

ADT-01 C1SRT/CAT35 C1SOW/JPS1

BOS X1 X/NYC X1 X/SEL X1 JKT M1150.05 X1 X/SEL X1 CHI M1134.24

3S75.00NUC2359.29END ROE1.00 XFJFK4.5


UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES.


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valueExample 2- New pricing response

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The previous Cat 35

combination is no

longer applicable to

pricing and ticketing

and therefore Sabre

bypasses that invalid

combination and

returns the next best

fare option which can

be auto-ticketed.

As in this case the

Round trip fare is

considerably higher

than was previously

returned prior to the

implementation.

Best Practice –

check one way fares

for lower fares –

perhaps 2 tickets are

best for your

customer

*IA«

1 X1 990C 20NOV 5 BOSJFK HK1 1426 1600 /E

2 X1 80C 21NOV 6 JFKICN HK1 0050 0520 22NOV 7 /E

3 X1 600C 22NOV 7 ICNCGK HK1 1520 2030 /E

4 X1 601C 28NOV 6 CGKICN HK1 2335 0830 29NOV 7 /E

5 X1 45C 29NOV 7 ICNORD HK1 1140 0905 /E

WP«


1- USD11087.00 EUR16495.00 94.81XT EUR16589.81ADT

XT 47.92US 8.19YC 10.42XY 7.44XA

7.44AY 6.70YQ 6.70XF

11087.00 16495.00 94.81 16589.81TTL

ADT-01 CWRT C CXRT

BOS X1 X/NYC X1 SEL Q70.00M4655.50 X1 JKT Q10.00 1013.67 X1 SEL

Q10.00 1013.67 X1 CHI Q70.00 4244.00NUC11086.84END ROE1.00 XF

JFK4.5

VALIDATING CARRIER - X1

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valueCommand Pricing responses

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If you are expecting a combination that Sabre did not return, the command price trailer message will describe why the combination is invalid.

UNABLE TO AUTO TICKET - COMMISSIONS NOT COMBINABLE

OR

UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES

Or

UNABLE TO AUTO-TICKET - INVALID NET REMIT FARE

OR

‡NO COMBINABLE FARES FOR CLASS USED‡53.

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valueRe-Filing Options

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With this implementation fares that previously combined under the Cat 10 check may not be returned at all when ticketing conflicts are found.

If the carriers agree that the fares can be on the same ticket, the fare rules can be refiled to achieve this alignment.

Otherwise the Best Practice to check one way pricing options should be followed.

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valueException

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Cat 35 Net Remit ticketing continues to be processed manually in Sabre either by Phase IV or command price to the public fare.

Each country has their own method and you can find these in Format Finder :

• (netov003) General Net Remit Information

• (nettp001) by country

If the Cat 35 fare is filed with a BSP Method Type of 1,2,3 or 5 for Net Remit ticketing, as Sabre cannot process this data automatically at this time we will continue to return this trailer message:

NET REMIT FARE - PHASE 4 AND USE NET/ FOR TKT ISSUANCE

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valueNew Flexible Content

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Prior to this implementation Sabre’s processing of Category 35 was very controlled. We are pleased to relax many of our current edits and requirements to provide flexible solutions.

Sabre will allow all Category 35 fare type content to result in an IT or BT type ticket, with or without the Tour Code if filed by the carrier.

This will increase the fare content applicable for auto-ticketing

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valueOther IT/BT Manual Ticketing Options

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Golden Rule:

• If the priced fare has a filed Tour Code in Cat 27 or Cat 35 this cannot be overridden on ticketing. Sabre will always return the filed data to protect your Fare Guarantee.

Tour code

manual

Ticketing Input

Formats

Displayed in the Ticket Fare Box;

•fare amount or

•IT or BT text only

Tour Code Box output if

the Cat 27 or Cat 35 of

the ticketed fare is filed

with Tour code XYZ123

W¥UABC123 This manual qualifier prints a standard ticket with the fare showing

and the tour code prefixed with IT in the tour box

ITXYZ123

W¥UI*ABC12

not applicable

in the USA

This manual qualifier masks the fare amount and places “IT” in the

Fare Box.

The code in the tour code box is preceded with “IT”

ITXYZ123

W¥UB*ABC123 This manual qualifier masks the fare amounts and places “BT” in

the Fare Box.

The code in the tour code box is preceded with “BT”

BTXYZ123

W¥UN*ABC123 This manual qualifier prints a standard ticket with the fare showing.

The code in the tour code box is not preceded with “IT

Effectively this will print the same as a standard driven ticket

without this code if a Cat 27 or Cat 35 tour code is filed

XYZ123

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value

Feature BenefitFollowing Industry

Guidelines

for Negotiated fare

combinations

Returned shopping and pricing

results will carry through to auto-

ticketing

Following Industry

Guidelines

Combinations that are invalid for

ticketing will not be returned in

pricing

Following Industry

Guidelines

Returns consistent results for

agents to meet carrier

expectations

Following Industry

Guidelines

More price-able and auto-ticket-

able content without inbuilt

restrictions for IT or BT ticketing.

Features fully implemented by 7 September 2011

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Appendix

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Step 1 - Fares in Combination

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•This step displays all

possible combinations of

private fares (Category

15 or 35 fares) with other

private fares or public

fares. For each

combination, a decision

is made on whether the

transaction must auto-

ticket.

•If a step is No, then

processing stops and

Sabre will check the next

combination until the

lowest fare combination

is found that can be

ticketed.

1st Fare is a; 2nd Fare is a;

AUTO TICKET?

If YES then go

to Chart 2

Cat15 (Private) Public Yes

Cat15 (Private) Cat15 (Private) Yes

Cat15 (Private) Cat35 (Security) Yes

Cat15 (Private) Cat35 (Net Remit) No

Cat15 (Private) Cat35 (Net Ticketing) Yes

Cat35 (Security) Public Yes

Cat35 (Security) Cat35 (Security) Yes

Cat35 (Security) Cat35 (Net Remit) No

Cat35 (Security) Cat35 (Net Ticketing) Yes

Cat35 (Net Remit) Public No

Cat35 (Net Remit) Cat35 (Net Remit) Yes

Cat35 (Net Remit) Cat35 (Net Ticketing) No

Cat35 (Net Ticketing) Public Yes

Cat35 (Net Ticketing) Cat35 (Net Ticketing) Yes

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Step 2 - Net Remit Method Types

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This step displays a grid of net remit method types and carriers in combination being the same or different. For each fares combination, a decision is made on whether the transaction must auto-ticket.

If there are no Net Remit instructions we pass to Step 3

Are the 2 fares

owned by the same

or Different

Carriers?

Net Remit

Method Type

AUTO TICKET?

If YES then go to

table 3

Same carrier Same Yes

Different carrier Same Yes

Same carrier Different Yes

Different carrier Different No

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Step 3 - Tour Code, Value Code, Contract Code

23

This step displays a grid of tour codes and carriers in combination as being the same or different. For each combination, a decision is made on whether the transaction must auto-ticket.

Are the 2 fares

owned by the

same or Different

Carriers?

1st Fare 2nd FARE

AUTO TICKET?

If YES then go to

table 4

Same carrier Same Tour Code Same Tour Code Yes

Different carrier Same Tour Code Same Tour Code Yes

Same carrier Tour Code No Tour Code Yes

Different carrier Tour Code No Tour Code Yes

Same carrier Tour Code = ABC Tour Code = XYZ No

Different carrier Tour Code = ABC Tour Code = XYZ No

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Step 4 - Fare Calculation

24

This step assesses the data used for the Fare Calculation section of the ticket.

The chart shows carriers being the same or different, information in the fare box being text or fare amounts, and the results in the fare box

* Note- Sabre has made the decision to return the first text in the fare calc

line of the ticket, rather than applying a mixture of both fare amounts and

text ( “IT” or “BT”).

Are the 2 fares

owned by the

same or Different

Carriers?

1st Fare 2nd FARE

AUTO

TICKET? Fare Box

Results

Fare

Calculation

on the

ticket

Same Same Text Same Text Yes Text Text

Same Text = IT Text = BT Yes First First *

Same Text Fare Yes Text First *

Same Fare Fare Yes Total Fare FC

Different Same Text Same Text Yes Text Text

Different Text = IT Text = BT Yes First First*

Different Text Fare Yes Text First *

Different Same Fare Same Fare Yes Total Fare FC

Thank you

Sabre Red -- your total travel solution to drive customer loyalty and power business performance

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