training 2.0: library assistants in the age of information

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A presentation given at the 2009 Access Services Conference in Atlanta, GA about the development of a more efficient training method. This training focused on using digital tools to replace outmoded and less successful training alternatives.

TRANSCRIPT

Training 2.0

June Power, MLISAccess Services/Reference Librarian

The University of North Carolina at Pembroke

Library Assistants in the Age of Information

Evolution of Communication

http://www.caglecartoons.com/

Evolution of Training at Mary Livermore Library

2004 Oral

History

2006The

Written Word

2009 Training

2.0

Problems with Oral and Written Training Methods

• Inconsistent• Time Consuming• Tracking Difficult

Advantages of Digitally Based Training

• Consistent• Time Efficient

• Tracking Made Easy

What We’ve Learned So Far

• Students and staff like it!• Better data

• It’s still evolving

Thank You!

• To my staff – who are the ones that really do all the hard work.

AND

• To the conference planners for having me here today.

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