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Post on 05-Jul-2020
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Member of
Digital Onboarding
Kostas Lymperopoulos – Commercial Director INFORM
Maria Arvanitou – R&D Manager INFORM
Member of
Important Features
Engage the customer
through all channels
Customer Data
Captured
Customer Identity Verified
Customer signs
contract and is onboarded
Digital Onboarding
Member of
Two different options
QES – Qualified Electronic Signature
Certified agents are involved in the process
eIDAS compliant
KYC & AML directives
A Qualified Electronic Signature (QES) is issued at the end of the process
Equivalent to the handwritten signature of the client from legal perspective
National ID and/or Passport can be supported
Additional documents (bills, payroll slips etc)
AES – Advanced Electronic Signature
No agents are involved in the process
National ID and/or Passport can be supported
Biometric Match
Liveness check
Document recognition and data extraction
Data verification
Scoring
Advanced Electronic Signature (AES)
Proof of address
Member of
Digital Onboarding
Member of
Digital Experience
Qualified Signature
Customer chooses product / service
Customer undergoes the KYC process
Member of
Digital Experience - QES
User View
Start: Identification Process
Identification Process
Member of
Digital Experience - QES
User View
Identification Process –
Screen Shots –Verbal
Verification
Agent View
Member of
Digital Experience - QES
User View
Identification Process – Photo Verification – ID
Comparison
Agent View
Member of
Digital Experience - QES
User View
Identification Process – TAN
Verification
Agent View
Member of
End Identification
Digital Experience - QES
User View
Identification Completion
Agent View
End Identification
Member of
Digital Experience - QES
User View
Post Identification
Process –Contract Sign
with QES
Switch to mobile
Member of
Digital Experience - QES
User View
Contract Review
Member of
Digital Experience - QES
User View
Contract Sign
Biometric Signature
Member of
The Digital Experience
Member of
Mobile Photo Identification
1
Choose ID document
2 3 4 5
Take a Photo of theID Document
ID Data will beshown
Take Selfie and Compare to ID
Product and Service will be activated (optionally with AES )
Member of
Data Captured - AES
Member of
Data Captured - AES
Member of
Digital Onboarding - AES
BIOMETRICALLY FACE MATCHING
FORENSIC AUTHENTICATION
CONTENT EXTRACTION
DOCUMENT RECOGNITION
Member of
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