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TRANSCRIPT
Member of
Digital Onboarding
Kostas Lymperopoulos – Commercial Director INFORM
Maria Arvanitou – R&D Manager INFORM
Member of
Important Features
Engage the customer
through all channels
Customer Data
Captured
Customer Identity Verified
Customer signs
contract and is onboarded
Digital Onboarding
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Two different options
QES – Qualified Electronic Signature
Certified agents are involved in the process
eIDAS compliant
KYC & AML directives
A Qualified Electronic Signature (QES) is issued at the end of the process
Equivalent to the handwritten signature of the client from legal perspective
National ID and/or Passport can be supported
Additional documents (bills, payroll slips etc)
AES – Advanced Electronic Signature
No agents are involved in the process
National ID and/or Passport can be supported
Biometric Match
Liveness check
Document recognition and data extraction
Data verification
Scoring
Advanced Electronic Signature (AES)
Proof of address
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Digital Onboarding
Member of
Digital Experience
Qualified Signature
Customer chooses product / service
Customer undergoes the KYC process
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Digital Experience - QES
User View
Start: Identification Process
Identification Process
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Digital Experience - QES
User View
Identification Process –
Screen Shots –Verbal
Verification
Agent View
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Digital Experience - QES
User View
Identification Process – Photo Verification – ID
Comparison
Agent View
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Digital Experience - QES
User View
Identification Process – TAN
Verification
Agent View
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End Identification
Digital Experience - QES
User View
Identification Completion
Agent View
End Identification
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Digital Experience - QES
User View
Post Identification
Process –Contract Sign
with QES
Switch to mobile
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Digital Experience - QES
User View
Contract Review
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Digital Experience - QES
User View
Contract Sign
Biometric Signature
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The Digital Experience
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Mobile Photo Identification
1
Choose ID document
2 3 4 5
Take a Photo of theID Document
ID Data will beshown
Take Selfie and Compare to ID
Product and Service will be activated (optionally with AES )
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Data Captured - AES
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Data Captured - AES
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Digital Onboarding - AES
BIOMETRICALLY FACE MATCHING
FORENSIC AUTHENTICATION
CONTENT EXTRACTION
DOCUMENT RECOGNITION
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