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Groups and TeamsLecture 9.1

University of Alberta

ALES 204

Nancy Bray

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Housekeeping

Speech assignment questions

Practice speeches - ECHA 2-131

My office hours - Friday, 1 to 3 pm, GSB 823

Reading for your lectures on science communication

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Describe the role that culture, self-perception and language play in communication

Define communication

Informative Persuasive

Rhetorical Purpose

Intrapersonal Interpersonal Small Groups Public Mass Communication

Context

Oral Written Visual Online

Channel

Analyze a communicative situationPlan an approach

Identify strengths and weakness of your approach

Course Map

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Lecture Outline

1.Why do we work in groups?

2.What are the roles that group members play?

3.Making decisions in groups

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1. Why do we work in groups?

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What are groups? collection of individuals

who

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Advantages of small groups

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Disadvantages of small groups

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When to use a group

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Characteristics of groups Group membership Group size Group goals = Group structure =

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1111

Characteristics of groups Group patterns of

communication =

Group norms =

Group climate =

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Key dimensions of teams

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Stages of group development

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2. What are the roles that group members play?

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Roles in groups Group role-classification

model

1.Task-oriented roles

2.Maintenance-oriented roles

3.Self-serving roles

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Task roles

task roles = group roles designed to help the group achieve its goals

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Maintenance Roles Maintenance roles =

designed to ensure the smooth running of a group

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Self-Serving Roles Impede functioning of a

group by preventing members from working together effectively

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3. Making decisions in groups

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Methods of decision making

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Delphi technique

1.Without discussion, group members write down candidate and reason for choice

2.Pass rationale and choice to leader

3.Leader summarizes the responses and tallies the totals

4.Repeat steps 2 to 4

5.Members encouraged to change answers and vote again

6.Tally for round two is final.

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Nominal group method

1.Problem is defined for group memebers

2.Without discussion, group members write down ideas for solution

3.Each member offers one idea.

4.Members clarify ideas

5.In private, each member ranks the suggestions

6.Member rankings are combined to create group ranking

7.Idea with highest ranking put into place

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The new collaboration Organizations and

collaboration

Clay Shirky TED talk: http://www.ted.com/talks/clay_shirky_on_institutions_versus_collaboration.html

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Photo Credits

groupwork by @boetter groupwork by chris pegler groupwork by The Infatuated collaboration by Jonathan Dy teamwork by yckhong defensive by MamaDianna innovation by Vermin Inc clay shirky by RSzepan dialogue by BASFPlantScience conversation by ame otako Study Group by UBC Library Studying by UBC Library Studying in Grass UBC Library not talking by Ronan_C dietician by OSSCube