groups & teams, communication ob

8/22/2019 Groups & Teams, Communication Ob

1/64


2/64

PRESENTATION ON

ORGANISATIONAL BEHAVIOUR

Guided by: Prof. Ashish NathwaniPresented by: BhansaliMaulik

Haria AnkitaJoshi Riddhi

Katarmal


3/64


4/64

GROUPS


5/64

MEANING TwoormoreIndividual

interacting andInterdependent

whocomestogethertoachieve

particularobjectivesiscalled

group.

Agroupisanycollectionof

individualswhohavemutually

dependentrelationship.


6/64

DEFINITION Acollectionoftwoormore

interactingindividualwithastable

patternofrelationshipbetween

them,whosharecommongoalsand

whoperceivethemselvesasbeinga

group.

-K.Aswathappa


7/64

EXAMP

LE

TOYOTA

MOTOROL

A


8/64

IMPORTANCE OF

GROUP


9/64

SECURITY

IDENTITY

TASK FUNCTION

PROXIMITY, INTERACTION& INFLUENCE

SELF ESTEEM

AFFILIATION

POWER

IMPORTANCE


10/64

FORMATION OF GROUPS AND

MODELS OF GROUP DEVELOPMENT


11/64

11

FORMING STORMING

NORMINGADJOURNING PERFORMING

11

FIVE STAGE OF GROUP DEVELOPMENT


12/64

NATIONAL

TRANSPORTATION SAFETYBOARD

NATIONAL AERONAUTICS AND

SPACE ADMINISTRATION


13/64

Types of Groups

Formal Groups Informal Groups

Command

GroupTask Group

Reference Group

Interest Group

Friendship Group

Types of Groups


14/64

Eg:-The Board of Editors of a publishingcompany Command Group

Eg:-Quality Control Department

Task Group

Eg:-When Engineers and Managers come

together to tackle a particular problem a task

group is formed

FORMAL GROUP


15/64

Eg:-A lunch group formed by an Employee

Interest Group

Eg:-A Group of Employees coming together to

organize a picnic for the Department

Friendship Group

Eg:-A Group formed by Employees for Enjoyingand Refreshment

INFORMALGROUP


16/64

Reference Group

Eg:- When we take advice from seniors,parents or friends


17/64

ADVANTAGES OF

GROUPS


18/64

Performance Enhancement

Responsiveness toCustomer

Innovation

Motivation

Skills Utilization

Organization Enhancement

ADVANTAGES


19/64

LIMITATIONS OF GROUP


20/64

Decision Delay

Time ConsumingDominate Decision

Lack of Participation

Status Differentials

Groupthink

LIMITATIONS


21/64

MEASURES FOR IMPROVING EFFECTIVENESS

OF GROUP


22/64

EFFECTIVE GROUP

CLEAR GOALS

RELEVANTSKILLS

NEGOTIATINGSKILL

INTERNAL/

EXTERNALSUPPORT

EFFECTIVELEADERSHIP

GOODCOMMUNICATION

MUTUALTRUST


23/64


24/64

Remember,themeaningofTeamisT:Togeth

erE:EveryoneA:AchievesM:More

Team meansT : TogetherE: EveryoneA: Achieves

M : More


25/64

TEAM


26/64

MEA

NING

Ateamisagroupofpeople

havingagoalorasetofgoals

alongwithanapproachforwhich

theyholdthemselvesmutually

accountable.Example:footballteam


27/64

DEFINIT

ION Teamsaregroupoftwoormore

peoplewhointeractandinfluence

eachotherandaremutually

accountableforachievingcommon

goalsassociatedwithorganizational

objectives,andperceivethemselvesas

asocialentitywithinanorganization

-Radh

aSharma


28/64

EXAMPLE

FORDMOTOR

C & S WHOLESALERGROCERS


29/64

IMPORTANCE OF TEAMS


30/64

IM

PORT

ANCE EnhancedPerformance

Employeebenefits

CostreductionQualitydecisions Improvedprocesses

OrganizationalEnhancement


31/64

TYPES OFTEAM


32/64

TYPES OF TEAM

ProblemSolving Team

FunctionalTeam Virtual Team

Cross FunctionalTeams

Self ManagedTeam


33/64

FUNCTIONAL TEAM

PROBLEM SOLVINGTEAM

SELF MANAGED TEAM

TYPES OF TEAMS


34/64

CROSS FUNCTIONALTEAM

VIRTUAL TEAM


35/64

TEAM ROLE & ITS IMPORTANCE


36/64

TEAM

ROLE

Chairman Shaper

Plant

Monitor/Evaluator

CompanyWorker

ResourceInvestigator

Teamworker

Completer

Specialist


37/64

MEASURES FORIMPROVINGEFFECTIVENESS OF TEAM


38/64

Trust Enthusiasm

Ambition to Succeed

Mutual Interest

Workability of Goal

Openness

Resilience

Key Result Areas

MEASURES FORIMPROVINGEFFECTIVENESS OF TEAM


39/64

PROCESS & TEAM BASED

DESIGN OF ORGANIZATION


40/64

A TEAM BASED ORGANIZATION

DESIGNING AN ORGANIZATION

PROCESS & TEAM BASED

DESIGN OF ORGANIZATION


41/64

Divideoveralltask GrouptheindividualjobsAppropriategroupsize Distributeauthority

Basic

Steps

ford

esig

ning

ano

rgan

izatio

nals

tructure


42/64

DIFFERENCE BETWEEN GROUPSAND TEAMS

POINTS GROUPS TEAMS

Goal Individual Common

Responsibility Individual Collective

Process Discuss, decide,delegate

Discuss decide, do

Leadership A single leader Shared

Meetings Efficient Open and problemsolving

Accountability Individual Mutual

Size Any size Small


43/64

COMMUNICATION


44/64

MEANING

Passing or exchange of information, facts, feelings,

emotions, idea from one person to another such that an

understanding response results.


45/64

DEFIN

ITION

Communicationisthe

transferofinformationfroma

sendertoareceiverwiththe

informationbeingunderstood

bythereceiver

-HaroldKoontz


46/64

COMMUNICATIONPROCESS


47/64

Sender Encoding Channel DecodingReceive

r

Feedback

NOISE

MESSAGE MESSAGE



48/64


MESSAGE

SENDER

ENCODING

CHANNEL


49/64

DECODING

RECEIVER

FEEDBACK

NOISE


50/64

IMPORTANCE OFCOMMUNICATION


51/64

Organizational Objectives

Decision Making

Responsibility and Authority Position

Rules and Regulation

Motivation and Moral Development

IMPORTANCE


52/64


53/64

BUILDING THE EXECUTIVE TEAM

AT CAESARES TAHOE


54/64

Caesars Tahoe is a casino, Hotel, and Entertainment

complex on the south shore of Lake Tahoe, Nevada.

It is Third-largest in terms of Casino floor space

High proportion of Table games

Many Company has eye on it

BACKGROUND

ORGANIZATIONS STRUCTURE


55/64

ORGANISATIONSTRUCTURE

EXECUTIVEVICE

PRESIDENT

SEVEN DIRECTREPORTS

GENERALMANAGER

ORGANIZATIONS STRUCTURE

The Executive Team at Caesars Tahoe consisted of an

SEVEN DIRECT REPORTS ARE AS


56/64

SEVENDIRECT

REPORTS

MARKETINGFUNCTION

HOTEL VICEPRESIDENT

CASINOOPERATIONS

VICE PRESIDENT

VICE PRESIDENTFOR HUMANRESOURCES

CHIEFFINANCIALOFFICER

Far EastFunction

NationalMarketing

CasinoMarketing

SEVEN DIRECT REPORTS ARE AS:


57/64

Improvingteamwork

MakingGeneralchangein

gamingIndustry Solvi

ngconflictsamongSeniorManagers Re-establishingtheCaes

ars

Brand

InvestinginHumanResources

PROBLE

MS


58/64

WAY TO SOLUTION

A 2-day Off-site meeting was arranged at a localresort.

Clarified the current mission

Exercise was done in which group members shared

their experiences about the best team they had ever

worked

They identified the characteristics of an effectiveteam

Nature of conflicts among members was discussed

SOL


59/64

TheGrouphadproduceda

listofcorevaluesParticipationofmember

s

Craftedacorepurpose

Alistofkeyitemswas

madetorealizethevision

Clearstrategywasformed

ResponsibilityChartwas

formed.

SOLUTION

FINAL


60/64

Alldecisionaremadeby

teamTeamsp

irit

Processobservationofteams

Valuesdecidedbyteam

NALEVALUATIONOF

THEMEETINGINCLUDE

D


61/64

SU

MMA

RY

MeaningofGroupsandTeams

DefinitionsofGroupsandTeam

ImportanceofGroupsand Teams

DifferencebetweenGroupsandTeams

FormationofGroupsand

ModelsofGroupDevelopment

Typesof GroupsandTeam

AdvantagesandLimitationofworkingin

GroupTeamRoleandtheirImportance

MeasuresforImprovingEffectivenessof

GroupsandTeams

ProcessandTeambasedDesignof

Organization


62/64

COMMUNICATION

Meaning

Definition ProcessofCommunication

Importance

CASESTUDY BuildingTheExecutive

TeamatCaesarsTahoe


63/64

UdaiPareekMcshaneandRadha

SharmaStephenRobbinsK.Aswathappa

BIBLIOGRAPHY


64/64

groups & teams, communication ob

Documents