week 2 perception - revised spring '12 (condensed)

8/10/2019 Week 2 Perception - Revised Spring '12 (Condensed)

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Simple forms of communication

Language

Appearance

Movement

Behavior

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PERCEPTIONS

What forms a perception?

Can a perception be mistaken?

The process of selective attention

Such filters come in two varieties

Physiological

Psychological

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PERCEPTUAL FILTERS

Physiological limitations: built-in to

each human being but each person

perceives differently

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PERCEPTUAL FILTERS




Psychological influences: expected orpredisposed responses or

interpretations

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PERCEPTUAL FILTERS




Psychological influences: expected orpredisposed responses or

interpretations

Accuracy of communication depends on:a) influences of the filters/stimuli

b) message perception

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Everyone perceives communication and

stimuli differently

Selective perception

Selective organization

Selective interpretation

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stimuli differently

Perception is an active process:

organization of importance

interpretation of the experience

relative proximity (context)

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stimuli differently

Perception is an active process

Influence of another persons perception

may cause you to misinterpret or

experience the communication wrongly

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stimuli differently

Perception is an active process

Influence of another persons perception

may cause you to misinterpret or

experience the communication wrongly

Perceiver/Object/Context/Impression

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Self Perception Context

Our self-concept is developed through

interactions with people and the

environment around us

Your past shapes the way you feel aboutyourself and the way you react to others

Your behavior, attitudes, and values can

be strongly affected by those with whomyou interact

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You can assume different roles based

on different social settings,

environments, or religious ritual criteria

Ascribed roles

Achieved roles

Sex roles

Social roles

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You can assume different roles based

on different social settings,

environments, or religious ritual criteria

Your communication behavior in anygiven situation is determined through the

combined interaction of your self-

concept with the social, sexual,ascribed, and achieved roles

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Behavioral Reactions

Tolerance of behavior

Acceptance of behavior

Correction of behavior

Encouragement of behavior

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Maslows Hierarchy

of Human Needs

Physiological: the need to fulfill the most

basic desires (food, water, sex, shelter)

Safety: desire to feel secure, in control

Love: giving and receiving care, affection,

and acceptance from others

Esteem: desire for dignity and

achievement

Self-Actualization: striving to reach your

potential; to be the best you can be

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Personality Traits

Some traits can become barriersto

effective communication

Manipulative

Dogmatic

Self esteem

Maturity

And others

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Personality Traits

Anxiety forces defensive

mechanisms

Rationalization

Projection

Identification

Repression

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FORMING IMPRESSIONS

How you perceive yourself to be

develops from how others think of you

Judging others is based on our personal

evaluation of traits and behaviorpatterns

Physical appearance

Generalizations Culture

Social Status

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FORMING IMPRESSIONS

The more you feel others arent up to

your standards, the better you feel about

yourself

If you acta certain way, others will react toyou

Impressions can be clouded by repetition

Sensitivityimproves accuracy in evaluating

perceptions of others

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IMPROVING PERCEPTION

You-language vs. I-language

Communicate to the listeners language

ability (clarity and comprehension)

Enunciate

Avoid loaded language and the

negativity associated with those words

or messages

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You-language I-language

You dont listen to me!

You think youre right all

the time!

You suck!

I dont think you are

listening to me

I feel you consider

yourself to be right in

everything you do.

Im unhappy with your

inability to do/perform

__________ better

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Empathy: experiencing the other

persons point of view

Listening: awareness of the information

being communicated

Feedback: providing clear responses

which support your perception of the

communication or situation

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Self Disclosure

Disclosure depends on YOU and your

desire to reveal your secrets

Self-disclosure is irreversible

Disclosure may burden others with your

secrets

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Self Disclosure - Positive

Allows for a better understanding of your

behavior

Can help you deal with problems

Could improve communication with

others

Can deepen a relationship between two

people

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Self Disclosure - Negative

Personal/Social/Professional rejection

Loss of prestige or stature

Inability to control your life or limit

attacks by others

Can produce mental/emotional instability

Self disclosure is irreversible

week 2 perception - revised spring '12 (condensed)

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