vhc annual report 2011

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  • 7/27/2019 VHC Annual Report 2011

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    IsThereA

    DoctorInTheHouse?

    (VOLUNTEER)

    2011AnnualReport

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    This was a year of great challenge in the health care industry and atVolunteer Health Corps. We have persevered, triumphed and havedenitely emerged a stronger organization.During the year, we experienced an upsurge in referrals from theER which caused clinic wait list problems. We were challenged to

    streamline our intake process and increase throughput. Our dedicatedvolunteer physicians slogged through the backlog of patients in order toget control, and our valiant volunteers gave as much as was requiredto help our vulnerable patient population. Our patients continue to besome of the most grateful patients our doctors have ever seen.

    Our clinics were closed for a month in the summer because of liabilitycoverage issues. Our physicians safety and protection are foremost inour vision and working without coverage was certainly not acceptable.This was solved in short order thanks to the work of our administrativeteam.

    According to the United Health Foundations Health Report* - Louisianaranks 49th, and many of the statistics relate directly to those whom weare trying to help:

    A Letter from the President

    PRESIDENTS LETTER

    * United Health Foundation http://statehealthstats.

    americashealthrankings.org/#/state/US/LA/2011

    Diabeteshasincreasedfrom6.6%to10.3%oftheadultpopulation.

    LAranks43rdincardiacdiseaseinadultsanddeathfromcardiacdiseaserankus45th.

    LAranks46thinproperdietamongadults.

    LAranks44thinworkdayslosttopoorphysicalhealth.

    LAranks48thintermsofyearslosttopoorphysicalhealthdays.

    LAranks35thinimmunizationcoverage.

    LAranks36thintermsofhealthcoverage.

    These statistics affect not just an individual but the entire community. Thank you for

    choosing to be a part of the solution.

    In 2011 the Surgeon Generals ofce designated the Volunteer Health Corps the local Medical Reserve Corps (MRC), andas such we are submersing our staff into disaster management training. As to the ranking that leaves Louisiana 36th interms of health care coverage, we are dedicated to treating that population with minimal waits, minimal stigma and maximumcompassion.

    Thanks to all of you who possess the core values and passion that calls you to share your talent with Volunteer Health Corps.

    We are nothing without you.

    Curt Chastain, MDPresident, Volunteer Health Corps Board of Directors

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    OvercrowdingInEmergencyRooms

    LateDiagnosisOnTreatableConditions LongWaitsForCare

    NoInsuranceCoverage

    InadequateInsuranceCoverage

    PoorHealthCareWorkDayAbsences

    VHC is a private non-prot organization servingin a volunteer capacity as a catalyst to forgepartnerships between the private medicalcommunity and the public health sector in an effortto minimize delays in treatment, improve access to

    care for urgent problems, and minimize the use ofemergency rooms for chronic health problems.

    A community issue

    Our Mission

    MISSION STATEMENT

    VHC closed its d

    for a month whic

    caused a dip in

    patien visits in 2

    We had to ensur

    continuing liabili

    coverage for ou

    volunteer Physic

    Numb

    erofPatientVisits

    Year

    Our volunteer physicians safety andprotection are foremost in our vision

    VHC is estimated to have

    saved Baton Rouge area

    emergency rooms over$6.3 million dollars since

    its inception in 2006.

    * Pictured: Kaeryn Frank, an orthopedic nurse at the

    VHC Wednesday evening orthopedic clinic, comes

    every other week for two years now with her friend

    Karen Wax.

    0

    200

    2007 2008 2009 2010

    400

    600

    800

    1000

    1200

    1400

    1600

    2011

    Sound like a personal problem? As our board presidentDr. Curt Chastain listed in his letter to the community,

    Louisiana ranks 44th in work absences. This directly affectsour economy in terms of providing employers with a reliableemployment pool. VHC exists to chip away at the workexcuses: long lines, insurance requirements, long specialtywaiting lists, and no access to primary care except throughemergency rooms.

    1163

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    Our patients have no primary care home, and are either

    under or uninsured. East Baton Rouge Parish has a

    population of 434,633. The parishs ethnic composition is

    51% Whites, 44% African Americans, 3% Hispanics, and

    2% Asians. The number of adults without insurance rose

    over the past two years, according to the 2011 Louisiana

    Health Insurance Survey the number of uninsured adultsage 19 to 64 has increased signicantly in the past two

    years from 540,490 to 633,943. Uninsured adults rose

    from 20.1 percent in 2009 to 22.7 percent in 2011.

    The median household income is $46,563. 60% of the

    high school population is graduating. With 25% of children

    living in poverty and 45% in single parent households, East

    Baton Rouge Parish more than doubles those national

    benchmarks. The unemployment rate is 6.2% and the

    homicide rate is 16 times the national average. The parish

    has 6 times more sexually transmitted diseases than the

    national benchmark and Baton Rouge, the city that makes

    up the majority of the parish, is ranked 2nd in the nation

    for new HIV/AIDS cases. 51% of Louisianas population is

    female and 12.3% are over 65. (Source: Mayor s Healthy

    City Initiative Need Assessment)

    Louisiana ranks third highest in Emergency Room Visits

    (Source: Louisiana Health Quality Forum). Indigent and

    uninsured patients utilize emergency rooms as their access

    point to primary care. By law emergency rooms must take

    all comers. Ambulances can be diverted to another hospital

    if the emergency room is overcrowded and the emergency

    patient may have to spend an additional 15-45 minutes in

    transit. This has serious implications for patient care in our

    area. VHC serves as a bridge to access primary care by

    seeing patients referred from area emergency rooms. Any

    patient seen by our volunteer physicians means one less

    patient in the emergency rooms.

    VHC PATIENT OVERVIEW

    PATIENT OVERVIEW

    Patient Age Distribution by Clinic

    General MedicineGeneral Medicine

    OrthopedicOrthopedic

    RheumatologyRheumatology

    NumberofPatientVisits

    46-55

    56-65

    < 20 66+

    36-45

    13%

    29%

    7%

    1%

    41%

    Total Patient Visits by Clinic

    Total Patient Visits by Age

    681

    NumberofPatientVisits

    0

    100

    200

    300

    400

    500

    600

    700

    376

    106

    0

    75

    150

    225

    300

    18-20 21-30 31-40 41-50 51-60 61+

    290

    199

    86

    39

    139

    125

    63

    36

    12

    4615

    42

    2

    10%

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    PATIENT OVERVIEW

    Patient Race Distribution by Clinic

    General Medicine General Medicine

    Orthopedic Orthopedic

    Rheumatology Rheumatology

    Patient Gender Distribution by Clinic

    0

    125

    250

    375

    500

    African American Caucasian OTHER

    494

    162

    25

    8

    209

    6239

    321

    NumberofPatientVisits

    0

    50

    100

    150

    200

    250

    300

    360

    Male

    Female

    121

    255

    25

    81

    Male

    Female

    Male

    Female

    VHC Returns To Its Roots

    VHC enters into disaster planning and managementwith this new venture as the federally mandatedCapital Area Medical Reserve Corps (MRC).We were conceived during Katrina to provide asubstantive outlet for area doctor participation in the

    catastrophe cleanup treating the many displacedpatients. Now we have staff to plan and implementmedical personnel participation in future disasters.VHC is participating with the myriad organizationsthat currently mobilize in times of catastrophic events.VHC will continue to focus on making our communityhealthier. Forging partnerships is key to our missionso the extension to disaster is absolutely within thescope of our vision. More news to come on thisexciting addition to our work!

    VolunteersinterestedinparticipatingintheMRCtrainingsandcommittees

    pleasegoonlinetoregisterat(www.

    volunteerhealthcorps.org)orcontact

    MicheleBroomeatmichele@

    volunteerhealthcorps.org

    We Have Moved our Administrative Ofces!

    Our administrative ofces have been donated foryears through the generosity of Lake After Hours, andmore specically our charter board member, KevinDiBenedetto, M.D.. Due to our growth and success wehave literally outgrown the space! With the coming of

    our MRC work, we reached out to the American RedCross for training and partnership potential and struckpay-dirt! We now have a wonderful partnership andaffordable ofce space. THANKS To Bobbi Zaunbrecheand the Baton Rouge Area Red Cross!

    VHCOfce,nowat4655Sherwood

    CommonBlvd.,BatonRouge,LA70816

    VHCeveningclinicsremainatourNorth

    FosterandPerkinsRoadlocations.

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    VOLUNTEERS & SUPPORTERS

    ABOVE AND BEYOND

    At a recent General Medicine Clinic I had theopportunity to meet a few of the stars of the VolunteerHealth Corps. There is Christoph Marques, ahandsome Frenchman who is an engineer andendlessly talented. He speaks several languages andoften helps us when we need an interpreter. He (andthis just kills me) volunteers at nearly every clinic at thefront desk.

    There is also Pam Headlee who also volunteersweekly, only with a twist. She does the GeneralMedicine Clinic one week and the Orthopedic Clinic thenext. An employee of Amedisys, she comes straightfrom work and handles the check in of all our patients.I caught her slipping a very shy patient in through theback to allow her some privacy when she went to thelab to have a few tests done. The compassion in hernearly did me in!

    The three doctors who came that night came in quietlyand immediately started seeing patients, straight from

    How wonderful thatno one need wait a

    single moment toimprove the world.

    -Anne Frank

    *Pictured left to right: Clinic Director Sarah Scade,and Pam Headlee, volunteer VIP.

    work. I had to seek them out to thank them and theylooked almost confused. I got comments like: Welove doing this and this is fun! from these incrediblefolks.

    At the Orthopedic clinic we have Gloria Wall, a weeklyvolunteer. She is a physical therapist and works withreferral patients EACH and EVERY week who wouldnever have access to that kind of care. She is alsonotorious for following up with her patients all on herown to check on their progress. Sigh. Thank youGloria.

    Humbling to see such dedication. Warming to knowthese folks are in our community. And a reminder tome, an ofce slog, what an incredible mission we onstaff at VHC serve. I gotta get over there more often!

    Kathy West, Executive Director

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    VOLUNTEERS & SUPPORTERS

    Our Volunteers

    Mr. Colton Adkins

    Ms. Lisa Alleman

    Ms. Ashley AmedeeDr. Craig Andrews

    Ms. Tandi Ballard

    Dr. Michael Blanchard

    Dr. Chad Braden

    Ms. Brenda Brown

    Dr. Joseph Broyles

    Dr. Michelle Carley

    Dr. Ronald Ceruti

    Dr. Curtis Chastain

    Ms. Tana Clark

    Dr. Elena Cucurull

    Dr. Kevin DiBenedetto

    Dr. Michael Duplechain

    Dr. Bobby Dupre

    Dr. Robert Easton

    Dr. Henry Eiserloh

    Ms. Catherine Falgout

    Dr. Mark Field

    Dr. Desha Folgar

    Ms. Catherine Fontenot

    Ms. Kaeryn Frank

    Ms. Amanda Fuselier

    Dr. Robyn GermanyMr. Jason Gharamani

    Mr. Mark Grant

    Mr. Joseph Gray

    Dr. Craig Greene

    Dr. Bryan Grifth

    Dr. Ray Halliburton

    Ms. Pamela Headlee

    Ms. Bunnie Hines

    Dr. Khanh Ho

    Ms. Sharon Holder

    Dr. Keith Holmes

    Ms. Kelsey HundleyMs. Ali Hunter

    Dr. Trenton James

    Ms. Charla Johnson

    Ms. Beth Jones

    Dr. George Karam

    Dr. Shammi KatariaMs. Kimberly Keim

    Dr. Lawrence Koenig

    Mr. Dwayne Labatut

    Dr. Adrian Landry

    Ms. Kelli Larose

    Dr. William Laughlin

    Judge Luke Lavergne

    Dr. Frances Lawrence

    Mr. Greg Leblanc

    Mr. Jon Leblanc

    Dr. Dean Lauret

    Dr. Yushen Lee

    Ms. Anna Li

    Dr. Stephen Lindsey

    Dr. Ann Long

    Dr. Chad Loup

    Ms. Sandy MacMurdo

    Ms. April Madere

    Mr. Christophe Marques

    Ms. Danielle Martrain

    Ms. Donna McInnis

    Dr. Susan McNamara

    Dr. Hector MenaMr. Kyle Meredith

    Dr. Lawrence Messina

    Ms. Susan Moncla

    Dr. Mitchell Montelaro

    Dr. Denzil Moraes

    Ms. Cindy Munn

    Dr. Paul Murphree

    Dr. Gerard Murtagh

    Dr. Susan Nelson

    Dr. Nhung Nguyen

    Ms. Diana Norton

    Mr. Michael OldenburgDr. Rubin Patel

    Ms. Phyllis Peltier

    Dr. Nelson Perret

    Dr. David Pope

    Dr. Kevin Reed

    Ms. Mary RhorerDr. Ricardo Rodriguez

    Ms. Brielle Robin

    Ms. Laura Rogers

    Dr. Michael Rolfsen

    Ms. Rebecca Tadlock

    Dr. Todd Taylor

    Mr. Russel Tipton

    Ms. Claire Townsend

    Ms. Pam Tremblay

    Dr. Eric Waguespack

    Ms. Alison Walker

    Ms. Gloria Wall

    Dr. Meredith Warner

    Ms. Karen Wax

    Dr. Patricia Depuy Whatley

    Ms. Amber Whittington

    Dr. Joce Wood

    Your Name Here

    We proudly celebrate

    our fth anniversary

    with thanks to the

    following volunteers.

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    Volunteering at Clinics

    Supporting Volunteer Health Corps whether byserving as a volunteer or donating much neededdollars, is supporting the community health caresystem as a whole.

    VOLUNTEERS & SUPPORTERS

    VOLUNTEER OVERVIEW

    In2011

    Educationiskey;volunteersseethebenetweareproviding.

    Participationisminimal;volunteeronetimeayearandyouwillbeaVHCmajordonor!

    Yourdollarsgodirectlytomaintainqualityvolunteerclinicsinordertoensureminimalpaperworkfordoctors.Staffhoursarededicatedalmostexclusivelytovolunteersupport.

    Thank you to all who have stepped up to supportVHC and the Baton Rouge Community. A specialthanks to our foundation and healthcare partnerswho know best the issues we address.

    To donate with a credit card you can go onlineto volunteerhealthcorps.org or send a checkor money order to Volunteer Health Corps 4655Sherwood Common Blvd., Baton Rouge, LA70816, or simply use the envelope we haveprovided in the fold of this report.

    To register to volunteer you can ll out thevolunteer form on our website or contact SarahScade ([email protected])

    111

    1163

    1953117,360

    * Pictured: Kelli LaRose, a dedicated, weekly volunteer for the

    Wednesday evening orthopedic and rheumatology clinic who

    serves as the gatekeeper for the clinic.

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    VOLUNTEERS & SUPPORTERS

    Brenda Brown, R.N., BSNBaton Rouge General

    Curt Chastain, MD, ChairmanOur Lady of the Lake

    Kevin DiBenedetto, M.D.Lake After Hours

    Mark GrantCBS Sports

    Bunny Hines, L.C.S.W.Community Volunteer

    Trenton James, M.D.

    Retired, Baton Rouge General

    George Karam, M.D.Earl K Long

    Judge Luke Lavergne, RetiredFamily District Court

    Fran Lawrence, Ph.D.LSU

    Jon Leblanc, TreasurerPostlethwaite and Netterville

    Yushen Lee, M.D.Our Lady of the Lake

    Rubin Patel, M.D.Ochsner

    Kevin Reed, M.D.Earl K Long

    Mike Rolfsen, M.D., Vice ChairBaton Rouge Clinic

    Alison Walker, SecretaryOur Lady of the Lake

    2011 BOARD OF DIRECTORSCOMMUNITY HEALTH PROFOUNDLYAFFECTS ECONOMIC STABILITY

    Each (free) clinic brings to its community much-needed health care services and dedicated staff andvolunteers who work diligently to address a dauntingnumber of challenges, said Tammy Allen, whoauthored the study as Project Director for AmeriCares

    U.S. Medical Assistance Program. Without adequateresources, free clinics are unlikely to keep pace withthe widening expanse of patient demand.

    VHC provides a safety net for a wide diversityof patients. Lack of insurance has no favoritedemographic. Patient referrals come from all areaproviders, not just the public health system. Ochsnerand Our Lady of the Lake have referred patients whoare uninsured due to transience, unemployment, lackof employer benets and of course underinsurance dueto high deductible. This is the NEW poverty, which inhealth care affects all economic strata.

    Michele [email protected]

    Sarah Scade

    [email protected]

    Kathy West

    [email protected]

    2011 VHC Staff

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    2011 Financial Statement

    GrantsContributions and giftsInterest income

    Revenues

    Expenses

    VHC program staff salariesEKL and part-time staff supportClinic expensesOfce and administrative expenses

    End of Year Cash Balance

    $50,000$5,600

    $192

    $55,792

    $82,102$24,790

    $21514,056

    $122,616

    Donors

    Visionaries

    Blue Cross Blue Shield of Louisiana

    Huey and Angelina Wilson Foundation

    Irene W. and C.B. Pennington Foundation

    Golden Circle

    Moyse Family Foundation

    Fellows

    Mrs. Betty Simmons, in memoriam of

    Joseph Simmons

    Christen Elizabeth Clement Foundation

    Judge Luke Lavergne

    Rockit Science Agency

    FriendsAlison Walker, Bunny Hines, L.C.S.W., Curt Chastain,

    M.D., Dr. and Mrs. James L. Trent, Frances Lawrence,

    Ph.D., Michele Broome, M.C.S.W., Kathy West, Joe

    Simmons, in memoriam of Joseph Simmons, Rubin

    Patel, M.D., Yushen Lee, M.D.

    In Kind Services

    Earl K Long, Rockit Science Agency, Point Coupee

    Pecans, Kean Miller Law Firm, Lake After Hours, Baton

    Rouge Business Report, Employer Support Services,Red Cross.

    Merci!

    $44,723

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    www.volunteerhealthcorps.orgformoreinformationonhowyoucanhelp

    PrintingcourtesyofMoranPrinting