the health club industry - poised for growth ihrsa 2017 - bryan o'rourke
TRANSCRIPT
-
Poised For Expansion The Future Of The Fitness Industry
300% Growth In 10 Years ?
@BryanKORourke, CSO, CEO, Principal Houston Golds Gym, FIT-C, Vedere Ventures
bryankorourke.com
-
bryankorourke.com @bryankorourke
-
GREATEST TIME IN HISTORY TO BE IN OUR INDUSTRY
-
AND BUSINESS AS USUAL IS DEAD
-
HOW WILL YOU RESPOND ?
-
MY STORY STARTS IN 1983
-
1993
I INNOVATED ACROSS INDUSTRIES
-
1996
INTRODUCED AUTOMATED ESPRESSO
-
1997 GOT INTO HEALTH CLUBS
-
2005 GOT INTO GROUP FITNESS
-
STARTED INNOVATING AGAIN 2006 #TheCloud
-
AND AGAIN 2007 @bryankorourke @GaryVee
-
PAST 10 YEARS ENTERED AGE OF ACCELERATIONS
-
2016
-
http://www.fittechcouncil.org/podcast/
WE KEEP INNOVATING
-
GROWTH REQUIRES INNOVATION
-
1 BILLION MEMBERSGROWTH REQUIRESDISRUPTION
-
SAPERE VEDEREDA VINCI TO KNOW IS TO SEE
-
RISING TIDES LIFT ALL BOATS
-
DISRUPTION IN THE ERA OF MASS ACCELERATION
-
DISRUPTION EXAMPLES : RESTAURANTS OFFER A
DINNING EXPERIENCE
-
THIS OFFERS A DINING EXPERIENCE
-
BANKS OFFER FINANCIAL SERVICES
-
THIS AI OFFERS FINANCIAL SERVICES
-
CONCERTS OFFER MUSICAL ENTERTAINMENT
-
THIS APP DOES THE SAME
-
THIS CLINIC OFFERS MEDICAL CARE
-
THIS APP OFFERS MEDICAL CARE
-
HEALTH CLUBS OFFERHEALTH & FITNESS EXPERIENCES
-
DISRUPTION: THIS OFFERSHEALTH & FITNESS EXPERIENCES
-
DISRUPTION: THIS OFFERSHEALTH & FITNESS SERVICES
-
THIS OFFERSHEALTH & FITNESS EXPERIENCES
-
DISRUPTION: THIS OFFERS FITNESS EXPERIENCES
-
AND SO DOES THIS
-
INDUSTRY DEFINITIONS HAVE CHANGEDTHE LINES ARE BLURRED
-
WHAT ARE FITNESS EXPERIENCES BECOMING ?
-
HOW WILL THE INDUSTRY EVOLVE ?
-
WHAT WILL MEMBERS REALLY WANT ?
-
HEALTH CLUBS HELP PEOPLE GET HEALTHY & FIT. . AND
-
WEVE ENTERED A NEW ERA
-
YOU MUST APPLY FRESH THINKING TO REACH MARKET POTENTIAL
-
PEOPLE TECHNOLOGY
GLOBALISM ECONOMICS
DISRUPTION BY CONVERGENCEOF TRENDS
-
PEOPLES BEHAVIORS
HEALTH & FITNESS INDUSTRYCONVERGENCE DRIVERS
-
Old school definitions dont apply - dizzying diversity
-
Bifurcation : mass affluence driving niche luxury models and middle class driving utility businesses.
-
Urbanization : cities are driving global growth and represent the majority of health club operations.
-
48
-
Power has shifted to fitness consumers Exane : 10% luxury is digital now 40% by 2020
-
3 CONSUMER TRENDS
-
G R E AT E R U T I L I T Y A N D C O N V E N I E N C E & R E L E VA N C E F O R
U S E R S
PERSONALIZATIONA C K N O W L E D G E M E N T A N D
R E C O G N I T I O N E M B R A C I N GA M I S S I O N
ENGAGEMENT
FLAUNT CULTURE
NOT JUST FITNESS
BENEFICIAL INTELLIGENCE
N E W WAY S O F D E L I V E RYT H AT I N C R E A S E U S E
A N D R E L E VA N C E
SERVICE REDEFINITION
OMNI-PRESENCE
TRENDS + VISION = REINVENTING MODELS
3 KEY CONSUMER TRENDS
PERSPECTIVE SHIFT
STATUS
-
Personalization: greater utility, convenience & relevance
-
BENEFICIAL INTELLIGENCEEnhancing User Experience ThroughBuilt In Intelligence
-
OMNIPRESENCENew Channels, Nuanced With Context In The Right Place At The Right Time
-
Personalization is hard
-
Engagement: acknowledgement recognition mission
-
STATUS:Experiences Via Design, Gamifying, UX, Community
-
FLAUNT CULTUREAllow Users To Remove Barriers And Celebrate And Flaunt An Authentic Transparent Experience
-
Service redefinition : delivering new and different
-
PERSPECTIVESHIFT:Reposition Renew, and Refresh Service Offerings In New Ways
-
NOT JUST FITNESS:Lifestyle, Mindset, Nutrition, Holistic, Longevity
-
G R E AT E R U T I L I T Y A N D C O N V E N I E N C E & R E L E VA N C E F O R
U S E R S
PERSONALIZATIONA C K N O W L E D G E M E N T A N D
R E C O G N I T I O N E M B R A C I N GA M I S S I O N
ENGAGEMENT
FLAUNT CULTURE
NOT JUST FITNESS
BENEFICIAL INTELLIGENCE
N E W WAY S O F D E L I V E RYT H AT I N C R E A S E U S E
A N D R E L E VA N C E
SERVICE REDEFINITION
OMNI-PRESENCE
TRENDS + VISION = REINVENTING MODELS
3 KEY CONSUMER TRENDS
PERSPECTIVE SHIFT
STATUS
-
CONSUMERS TECHNOLOGY
GLOBALISM ECONOMICS
4 HEALTH CLUB INDUSTRYCONVERGENCE DRIVERS
-
HEALTH CLUB INDUSTRYCONVERGENCE DRIVERS
TECHNOLOGY
-
P H I L O S O P H Y O F E . O . W I L S O N
W E H AV E PA L E O L I T H I C E M O T I O N S , M E D I E VA L I N S T I T U T I O N S A N D
G O D - L I K E T E C H N O L O G Y65
-
@Bryankorourke @Kevin2Kel lyFREE COPY OF THE BOOK
-
The greatest products of the next 20 years have not been created yet.
-
Kevin Kellys View Of What Will Happen With Technology12 Inevitable Forces
68
01 Becoming 02 Cognifying 03 Flowing
04 Screening 05 Accessing 06 Sharing
Move from fixed products to constant upgraded services and
subscriptions.
Make everything smarter via cheap AI from the cloud.
Unstoppable streaming. You are certainly now in the data
business.
Turning all surfaces into screen experiences.
Access to services at all times move away from owning assets.
Mass-scale collaboration. Key innovations built on sharing.
BE CO FL
SC AC SH
-
SCREEN
-
SCREEN
-
AC & CO
-
12 Inevitable Forces
72
07 Filtering 08 Remixing 09 Interacting
10 Tracking 11 Questioning 12 Beginning
Harnessing intense personalization to anticipate
desires.
Unbundling products and basic parts and recombining them in all
possible ways.
Immersing ourselves inside computers to maximize
engagement.
Total surveillance for consumer and citizens benefit.
Promoting good questions is far more valuable than good
answers.
A system connecting all humans and machines in a global mix.
Kevin Kellys View Of What Will Happen With Technology
FI RE IN
TR QU BG
-
CYBER PHYSICAL SYSTEM : THE HOLOS
-
CONSUMERS TECHNOLOGY
GLOBALISM ECONOMICS
4 HEALTH CLUB INDUSTRYCONVERGENCE DRIVERS
-
CONVERGENCE DRIVERSECONOMICS
-
CONVERGENCE RESULTS IN DIVERGENT MODELS
-
New Delivery Systems
-
Profit Margin
Dupont Formula : Return On Equity
78
EBITDA
SALES ASSETS EQUITY
SALES ASSETS
Asset Turnover Equity Multiplier
X X
-
Profit Margin
Dupont: Return On Assets Where the Growth Is
79
EBITDA
SALES $3M AVG
SALES $3M AVG
Asset Turnover
X =53% 100% 53%
-
Profit Margin
80
EBITDA
SALES ASSETS $1.6M AVG
SALES $1.6M AVG
Asset Turnover
X =34% 100% 34%
Dupont: Return On Assets Where the Growth Is
-
8 Distinct Fitness Delivery ChannelsHealth Club Models
82
High End Full Service
Middle Market
Low Price HV Boutique
Full Service, Full Amenities, Higher
Prices, Digital Integration
Financially Challenged, Low Pricing Power,
Legacy Burden
Hi-Growth Space, Low-Cost, Low-
Service, Upcoming Digital, Lower Markets
Program Focused, Cross Over Lifestyle,
Multiple Monetization, Omni-Channel
-
Health Club Models
83
Lifestyle Community
Pure Digital
Medically Integrated
Alternative Models
Outdoors, Indoors, Lifestyle. Connection,
Data Driven, Streaming Content, Anywhere
Anytime,Home Market and More
Outcomes Based, Integrated, Population
Health
Corporate, Multi-Family, Alternative
Models
8 Distinct Fitness Delivery Channels
-
Business Models Will Merge Different Aspects Of Each Of These With ALL INCLUDING DIGITAL COMPONENTS
Merging Of Offerings - Key Digital
84
High End Full Service
Community Digital Medically Integrated
Middle Market Low Price High Value Boutique
Alternative
-
OLD MODEL OF VALUE
CU
STO
MER
S
TRANSACTIONS / $
IE: Valuable Companies
-
NEW MODEL OF VALUE
REC
EPTO
RS
COGNITION
IE: New Valuable Companies
-
CHALLENGE IS NOT THE TECHITS PEOPLES MINDSET
-
Good News : A Growing Market: sick care is not sustainable and public primary prevention is the answer. Technology will help. #PassPhit
-
Personalized Primary Prevention Is Here - Your DNA
-
S CURVE REINVENTIONTHE PATH FORWARD
-
HERE WE ARE : CONSOLIDATION AND REENGINEERING - S CURVE
91Bricks & Mortar Biz ModelsKey Driver Is Profitability
DIGITAL OMNICHANNEL MEDICAL BOUTIQUE LIFESTYLE COMMUNITY
-
HEALTH & FITNESS INDUSTRYCONVERGENCE DRIVERS
GLOBALISM
-
100,000 Yrs. Ago, 6 Dif ferent Human Species Inhabited Earth - Cooperat ion Key
-
How we operate and invest must be mindful of sustainability
-
We must cooperate globally to impact policies that address the huge risk and opportunity of global health
-
We must globally share our insights and cultural diversity to drive innovation and success
-
HOW WILL YOU RESPOND ?
-
OBJECTIVE QUESTIONS
-
DESIGN ENHANCED PROFIT
UX OMNIPRESENCE SERVICE SCOPE
CLUB OPERATORS FOCUS
-
TOOLS & RESOURCES@IHRSA @FITTECHCOUNCIL @BRYANKOROURKE
-
S CURVE REINVENTION
-
FORWARD LOOKING PLAN
-
Poised for growth Disruption Will Make Our Industry Better
-
SAPERE VEDEREDA VINCI
-
PEOPLE TECHNOLOGY
GLOBALISM ECONOMICS
4 HEALTH & FITNESS INDUSTRYCONVERGENCE DRIVERS
-
The greatest products of the next 20 years have not been created yet. Kevin Kelly
-
HEALTH & FITNESS INDUSTRYCONVERGENCE DRIVERS
GLOBALISM
-
bryankorourke.com @bryankorourke