Terry Hayes

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<ul><li>1.Terry Hayes Executive Manager Fire Planning Systems- CFA Chris Blackstock GIS Analyst Database Administration- CFA Information Sharing and Collaboration for Emergency Services Forum May 2011</li></ul> <p>2. Objectives for Today </p> <ul><li>Provide insight into CFAs connection with Community </li></ul> <ul><li>Engage you in a short workshop to share ideas on Community Engagement in: </li></ul> <ul><li><ul><li>Planning context </li></ul></li></ul> <ul><li><ul><li>Response context </li></ul></li></ul> <p>3. Who are we? </p> <ul><li>What: CFA is aCommunity basedfire and emergency services organisation. </li></ul> <ul><li>- 58,000 volunteers, 2,000 employees across Victoria </li></ul> <ul><li>Mission: To protect lives and property </li></ul> <ul><li>Vision: Working togetherwith communitiesto keep Victorians safe from fire and other emergencies </li></ul> <p>4. Community Planning Process COMMUNITY PLANNING PROCESS Risk Assessment Vulnerability Assessments Community Preparedness Shelter &amp; RelocationOptions TownshipProtection Plans Community Information Guide Prevention Plan Operation Plan Enact Personal Bushfire Plans ReadinessSimulation C - Current InitiativesP - Planned InitiativesKey Initiatives C NSP / Key Initiatives C - TPP C - Vegetation Management C - Municipal Fire Management Plan P - TPPs aligned with Municipal FireManagement Plan Key Initiatives P Exercises, online simulations Risk Management Product/ Service Design Capability Development Response Ready Leave Early Destinations Key Initiatives C - VFRRC - House Retrofit Guide C -Vegetation Guide C - Wildfire Management Overlay Vulnerability P - Community Risk Analysis P - Bushfire Impact Assessment Tool 5. Individual/Household Planning and Capability Development Awareness andunderstanding Individual / Household Preparedness Recognition ofneed to act Education andcommunityengagement (planningand preparation) Personalisedbushfire survivalplan Simulation Enact personalplan Readiness(influencing intention to act) Risk Management Product/ Service Design Capability Development Response Ready INDIVIDUAL / HOUSEHOLD PLANNING PROCESS C Current initiativesP Planned initiatives C - Media campaign C - Mail outs/publications C - Local place based activitiesC - FireReady Victoria P - Outbound targeted campaignsto high risk areas P - Locally relevant informationprograms C - Fire Ready Victoria Meetings C - FireReady kit C - Households Bushfire Self Assessment Tool C - Advice to Property Owners C - Community Fireguard C- Programs for Vulnerable Communities P - Increase in online services/products to educateand engage P - Enhanced advice to Property Owners P - Locally relevant information programs P - Improved measurements and customers tracking P - Competency based education programs C - Bushfire Planning Workshops C - FireReady kit P - Standard Go-Leave Early Plan P - Online Planning Workshops P - Exercise online simulations 6. </p> <ul><li>Victorian Fire Risk Register (VFRR) </li></ul> <ul><li>One Source One Message (OSOM) </li></ul> <ul><li>CRM</li></ul> <ul><li>Household Bushfire Self Assessment Tool (HBSAT) </li></ul> <p>CRM VFRR HBSAT 7 7. Risk Map Asset Reference Insert Maps TreatmentReference 10 </p> <ul><li>Purpose: </li></ul> <ul><li><ul><li>Develop a Municipal Bushfire Risk</li></ul></li></ul> <ul><li><ul><li>Register that identifies assets at</li></ul></li></ul> <ul><li><ul><li>risk from bushfire </li></ul></li></ul> <ul><li><ul><li>Assesses the level of risk to assets </li></ul></li></ul> <ul><li><ul><li>Provides a range of treatments to</li></ul></li></ul> <ul><li><ul><li>mitigate the risk </li></ul></li></ul> <ul><li>Key points: </li></ul> <ul><li><ul><li>Uses ISO 31000 Risk</li></ul></li></ul> <ul><li><ul><li>Management process </li></ul></li></ul> <ul><li><ul><li>Uses a database and ESRI Arc</li></ul></li></ul> <ul><li><ul><li>engine (or maps) </li></ul></li></ul> <ul><li><ul><li>Register is built through</li></ul></li></ul> <ul><li><ul><li>collaboration </li></ul></li></ul> <ul><li><ul><li>It presents risk and treatments</li></ul></li></ul> <ul><li><ul><li>spatially </li></ul></li></ul> <p>8. VFRR Informing Community Risk The VFRR has improved inter-agency collaboration.(John Mealia) The advantage of the VFRR is that it layers the responsibilities and identifies the assets and who is responsible on one map.(Kevin Kittle, Municipal Fire Prevention Officer,Corangamite Shire Council) Hopefully we will never engage on our own any more. That it will always be done in a collaborative way.(Cardinia Shire representative) A member of the Gembrook community locates her home. 11 9. One Source One Message (OSOM) </p> <ul><li>Objectives: </li></ul> <ul><li><ul><li><ul><li>To provide timely, accurate information to communities regarding fire activities and incidents. </li></ul></li></ul></li></ul> <ul><li><ul><li><ul><li>To establish a single behind the scenes website for consumption by CFA and Department of Sustainabilityand Environment (DSE) websites. </li></ul></li></ul></li></ul> <ul><li><ul><li><ul><li>To produce warnings and alerts in a clear, concise manner with consistent terminology based on the OASIS Common Alerting Protocol (CAP). </li></ul></li></ul></li></ul> <p>13 10. One Source One Message (OSOM) </p> <ul><li>Objectives: </li></ul> <ul><li><ul><li><ul><li>To provide Victorian Emergency Services Organisations (ESOs) and support organisations the technical capability of having a single source of information for emergency warnings and alerts. </li></ul></li></ul></li></ul> <ul><li><ul><li><ul><li>To provide Victorian Emergency Services Organisations (ESOs) and support organisations a simple, intuitive process for producing and distributing emergencywarnings and alerts. </li></ul></li></ul></li></ul> <ul><li><ul><li><ul><li>To distribute alerts and warnings through standardsbased channels for receipt and consumption by mediaand inter-governmental agencies. </li></ul></li></ul></li></ul> <p>14 11. OSOM transmissions 15 12. Household Bushfire Self Assessment Tool 21 13. </p> <ul><li>89,000 fans </li></ul> <ul><li>19.5 million update viewsJan 2010 - April 2011</li></ul> <p>Connecting On-Line </p> <ul><li>278 videos </li></ul> <ul><li>1.48 million views </li></ul> <ul><li>2,800 stories since May 2009 </li></ul> <ul><li>735,000 visits</li></ul> <ul><li>7,800 forum posts </li></ul> <p>14. Township Protection Plans </p> <ul><li>What are they? </li></ul> <ul><li>Community based plans </li></ul> <ul><li>Contain bushfire preparedness information </li></ul> <ul><li>Contain actions and advice when confronted with adverse weather conditions and fire in landscape </li></ul> <p>15. Township Protection Plan Objectives </p> <ul><li>To identify agency and individual actions that are likely to improve the bushfire survival of individuals and assets </li></ul> <ul><li>To provide clear direction to local residents in the development of their Personal Bushfire Survival Plan </li></ul> <p>16. Community Preparedness Guide 17. IAP2 18. </p> <ul><li>Problem: </li></ul> <ul><li>How do we use public / crowd sourced information to aid in decision making during an emergency? </li></ul> <ul><li>Questions: </li></ul> <ul><li>What information does the public have? </li></ul> <ul><li>What communication channels are available? </li></ul> <ul><li>How do we ensure the information is useful? </li></ul> <p>Social Media as a source of Information 13 Mr. Chris Blackstock- GIS Analyst/Database Administrator 19. Social Media, Smartphones, Mobile Networks14 Facebook MySpace Twitter Smart Phones, iPhone Apps, SMS, Phone Calls Web Photos, Video 20. Map and Demographics 21. Chum Creek Topography </p> <ul><li>Chum Creek is situated approximately 50kms North East of Metropolitan Melbourne within</li></ul> <ul><li>the shire of Yarra Ranges.</li></ul> <ul><li>The Yarra Ranges has a history of significant bushfires.</li></ul> <ul><li>Areas of Chum Creek have been identified as an extreme risk through the Victorian Fire</li></ul> <ul><li>Risk Register (VFRR) process </li></ul> <ul><li>The Community of Chum Creek is surrounded by native vegetation. </li></ul> <ul><li>There is no Community Hub/Township Centre.</li></ul> <ul><li>The population resides predominately on parcels of land greater than one hectare. </li></ul> <ul><li>A TPP for this locality is currently under development. </li></ul> <ul><li>The range of treatments currently in place include, but not limited to, Community Education,</li></ul> <ul><li>Fuel Management and Routine Inspections, all of which are delivered via a number of</li></ul> <ul><li>agencies. </li></ul> <p>22. Australian Bureau of Statistics Census Statistics 23. Tasks </p> <ul><li>(a) How do we effectively engage the Community</li></ul> <ul><li>in building a Township Protection Plan? </li></ul> <ul><li>(b) What approaches/tools should we consider using that will </li></ul> <ul><li>inform community members of the plan and</li></ul> <ul><li>encourage them to build their plan around it. </li></ul> <ul><li>(a) How do we effectively engage the Community in intelligence</li></ul> <ul><li>gathering to support response and recovery? </li></ul> <ul><li>(b) What information does the public have? </li></ul> <ul><li>(c) What communication channels are available? </li></ul> <ul><li>(d) How do we ensure the information is useful? </li></ul>