TENDER BRIEFING SESSION FOR:-

FAMILY SUPPORT SERVICE

THURSDAY 19 MARCH 2009

13:30 TO 15:30

EVERY CHILD MATTERS in Lincolnshire

WELCOME AND INTRODUCTIONS

• Meredith Teasdale, Head Of Service West Lindsey

• Glenys Lister, Team Manager Strengthening Families

• Andrew McLean, Senior Commissioning Officer Commissioning and Service Development

• Katherine Hartoch Contracts Officer• Julia Beard, Contracts Officer• Housekeeping• Aims for today

AIMS

• To explain our vision for the new services• What we will expect of Service Providers• How the tender process will be conducted• To provide you with further information about the

commissioning and tendering processes

The Six Key Strategic Themes are:

• ALL CHILDREN ACHIEVING THEIR POTENTIAL: excellence in learning with support.

• PREVENTION: early action resulting in a shift of resources from Specialist to Universal.

• A NEW SINGLE ORGANISATION: developing integrated working.

• SAFEGUARDING OUR CHILDREN: ensuring children are safe in every environment.

• PARTICIPATION AND ASPIRATION: listening to and acting on what children and young people and parents/carers tell us.

• PARTNERSHIP: creating sustainable futures through collaboration.

Impact of Extended Provision on Outcomes

Raised

Achievement

Raisedattendance

Improvedbehaviour

Reduced exclusions

Greater enjoyment of school

Improved self-esteem, confidence and motivation

GREATER OPPORTUNITIES

WIDER ACCESS TO HELP AND SUPPORT

Reintegration/engagement with school and learning

Relevant work experience

Improvementsin quality of family life

Improved relationships with teachers

Smoother transitionprocesses

Skills developments

Feeling valued and trusted by school

Local Children’s Partnerships

Partners in CommissioningCYPSP

Agrees priorities and turns them into contract/SLAs

Partners in DeliveryLCPs

Delivers CYPP outcomesDesigns services Coordinates local action“No Wrong door”Brings together partners and parents Breaks down local barriersStimulates local innovationFeeds back on local impact and experience

CYPPProcure

s through

contract/

SLAs

LCP feeds back on

performance &

Impact

DistrictLocal

Strategic Partnerships

The link to the CYPSP and purpose of LCPs

Integrated Locality Teams

• Children’s Services Team Manager (CSTM)

• Principal Practitioner (PP)

• Children’s Centre Manager

• Preventative Worker – will agree with the Provider the package of Family Support to be provided, or agree alternative provision

Service Delivery

The Service will be delivered across the following LCP areas:• East Lindsey• Boston• West Lindsey• Lincoln• North Kesteven• South Kesteven• South Holland

Service Delivery

Services will be targeted and will

address:

- the needs of vulnerable families

- rurality

Research on impact of outreach work

Summary Purpose of the Service

• To provide early intervention and protective universal services

• To help families boost children’s resilience

• To prevent poor outcomes• To demonstrate effectiveness in building

protective factors with the families they support

Service provision• The service will provide:

- a range of practical support

- advice and guidance

- mentoring

EligibilityThe Service will be targeted at:

- families that have had the need for Family Support identified as part of a CAF

The Service will be delivered across

two age bands:

- 0 – 5 (76%)

- 5 – 14 (24%)

Eligibility

Level 1 – delivered through universal Services

Levels 2 and 3 – targeted support aimed at preventing the need for specialist provision or helping families access universal services

Level 4 – specialist support

Where are we now?

Where do we want to be?

Partnership Working

Safeguarding

• The Service will operate within Lincolnshire Safeguarding Children Board Child Protection Guidelines.

Monitoring and Evaluation

• Quarterly contract monitoring meetings.• The annual review will be supported by a

robust evaluation process.• Computer based budget system capable of

producing a current statement of expenditure against income and necessary performance monitoring information.

PRE – TENDER EVALUATION PROCESS

Pre Tender Application via electronic submission to cpc@lincolnshire.gov.uk

• Closing date 12.00 noon 28 May 2009

• Desk top – assess general capability, suitability, and financial standing

• Draw up Select List and undertake evaluation visits w/c 13 April 2009

• Notify Service Providers invited to tender 16 April 2009

INVITATION TO TENDER (ITT)

Delta Electronic Tendering

• Service providers will be invited to tender using the Delta Electronic Tendering Vault system.(Delta ets).

• Service providers will have to register with Delta ets to access the ITT – this is free.

• ITT documents will be available for downloading via the Vault method.

INVITATION TO TENDER (ITT)

Delta Electronic Tendering contd.

• Service providers will submit their tender electronically using the Delta Electronic Tendering Vault system.(Delta ets).

• Tenders must be submitted by 12.00 noonon 28 May 2009.

• The system will not allow late tenders.

PRICING THE SERVICE

• Pricing schedule to be completed as part of the tender submission

• Price submitted should be full and inclusive based on provision of service described in the specification

PRICING THE SERVICE

• Price breakdown also to include indirect costs for:• Initial Set-up Costs• Management and Staffing Costs • Training/Safer Recruitment Costs• Support Worker/Admin Costs• Premises and Equipment Costs• Overheads – Stationery, communications,

utilities• Other Related Costs

TUPE

• A number of staff could potentially transfer to the successful Tenderer

• TUPE provides that where there is a transfer of an undertaking the new employer takes over any employment liabilities and the responsibility for the employment contracts of employees, who then transfer on their previous terms and conditions of service

TUPE

• It is the sole responsibility of the Tenderer to take any legal advice they consider necessary as to whether TUPE will be likely to apply to the proposed contract, and if so, to reflect the financial implications of such transfer in their tender.

INVITATION TO TENDER

Evaluation of Tenders assessed on following criteria:

• Implementation plans, service delivery proposals, human resources, partnership working, quality assurance and monitoring measures, and financial proposals.

• Method Statements – should demonstrate how the service provider intends to deliver the Services.

INVITATION TO TENDER

• A short list for interview will be drawn up

• Selected service providers will be required to attend an interview and to make a presentation in support of their tender submission

TENDER PROJECT TIMETABLE

Closing Date for Pre Tender Applications 3 April 2009

Pre tender Evaluation completed: 16 April 2009

Invitation to tender sent out: 16 April 2009

Closing date for return of tenders 28 May 2009

Evaluation of Tenders for shortlisting: W/C 1 June 2009

Interview shortlisted tenderers: 12/15 June 2009

Post Tender Clarification by 20 June 2009

Contract Award Panel Recommendation

to Director by:

W/C 29 June 2009

Award of Contract by: W/C 29 June 2009

Transition for lead into new service: July/August/September 2009

Contract commencement date 1 October 2009

FURTHER INFORMATION

• For further information on this service please contact Lynn Brammer on Telephone 01522 554076 or e-mail lynn.brammer@lincolnshire.gov.uk

• For further information on either tendering or Section 11/Safeguarding Standards please contact Katherine Hartoch on Telephone 01522 554615 or e-mail katherine.hartoch@lincolnshire.gov.uk

Section 11 of the Children Act 2004

Statutory guidance on making arrangements to safeguard and promote the welfare of children under section 11 of the

Children Act 2004 (2007)

“Section 11 of the Children Act 2004 places a duty on key people and bodies to make arrangements to ensure their functions are discharged with regard to the need to safeguard and promote the welfare of children (< 18 years of age). The application of this duty will vary according to the nature of each agency and its functions”.

“The Section 11 duty means that these key people and bodies must make arrangements to ensure two things. Firstly, that their functions are discharged having regard to the need to safeguard and promote the welfare of children, and secondly, that the services they contract out to others are provided having regard to that need”.

Section 11 of the Children Act 2004

Safeguarding and promoting the welfare of children is defined for S11 as:Protecting children from maltreatment;Preventing impairment of children’s health or

development;Ensuring that children are growing up in

circumstances consistent with the provision of safe and effective care; and

Undertaking that role as to enable those children to have optimum life chances and to enter adulthood successfully.

Section 11 of the Children Act 2004Essential requirements: Senior management commitment to the importance of

safeguarding and promoting children's welfare

A clear statement of the agency's responsibilities towards children, available for all staff

A clear line of accountability within the organisation for work on safeguarding and promoting the welfare of children

Service development that takes account of the need to safeguard and promote welfare, and is informed, where appropriate, by the views of children and families

Section 11 of the Children Act 2004

Training on safeguarding and promoting the welfare of children for all staff working with, or in contact with, children and families

Safe recruitment procedures in place

Effective inter-agency working to safeguard and promote the welfare of children

Effective information sharing

Section 11 of the Children Act 2004

Section 11 Compliance: How are LSCB checking (1)?

Within Lincolnshire Section 11 and safeguarding standard compliance are monitored using both Strategic Level and individual Case File Assessments. Compliance monitoring is undertaken in conjunction with an LSCB moderator.

The Strategic Level Assessment provides a series of questions which probe an organisation's compliance with the key requirements of Section 11 and safeguarding standards, and by completing this and grading an organisation's performance you will gain an compliance score and identify areas of improvement to help meet the standards.

Section 11 of the Children Act 2004

Section 11 Compliance: How are LSCB checking (2)?

To assist organisations in this process a Grading Criteria and Working Guidance for Completing the Assessment provides examples of evidence that may be relevant to the organisation. It is not prescriptive and they can provide alternative examples provided they evidence they have met the criteria. 

LSCB want to ensure organisations are putting Section 11 and safeguarding standards requirements into practice so we also provide a  Case File Assessment Toolkit which asks organisations to select three current case files or examples of interaction with children and young people and examine how they meet the criteria.

SECTION 11- ASSESSMENT PROCESS FOR TENDERING

Providers will need to prepare a portfolio of evidence for the Strategic Assessment

16 April 2009 – 29 May 2009

Shortlisted providers will need to prepare 3 Case Files

16 April 2009 – 29 May 2009

Shortlisted providers only.

Providers will be requested to submit Strategic Assessment portfolios

1 -5 June 2009

Strategic Assessment portfolios will be assessed

8 – 12 June 2009

Second stage on site visit to evaluate the 3 Case Files for Providers selected following interviews/presentation

22 – 26 June 2009

Section 11 – preparing for assessment

Documents are available at:

www.lincolnshire.gov.uk/lscb

And then click on the link “Section 11 and

Safeguarding Standards of the Children Act”

ANY QUESTIONS: