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Taking Marketing to the Net Chapter Four

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Page 1: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Taking Marketing to the Net

Chapter Four

Page 2: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–2

Chapter FourLearning Objectives

• To learn how businesses are using the internet and the web to effectively market their products to buyers

• To understand how other enterprises are using online marketing to meet their goals

• To see how individual sellers are using internet marketing

• To identify external environmental factors that influence internet marketing activities

Page 3: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–3

Business Sellers

Figure 4-2: Place

Page 4: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–4

Business Sellers (cont’d)

• First movers

• Second wave

• dot-com bubble burst– Silicon Valley Ecosystem: VCs and Entrepreneurs

• Current Recovery

• Storefronts conducting transactions– B2B, B2C, B2P, mixed

– Selling digitals, goods, services, mixed

• Information only sites

• Interactive sites / Community Sites

Page 5: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–5

Business Sellers (cont’d)

Push Sites

Web SiteWeb Site Visitor

Push Visitor to Offline

ConnectionStore, Salesperson,

Catalog, Other Offline Connection Point

Page 6: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–6

Government and Other Enterprise Sellers

• The public sector

• Universities and elearning

• Arts and culture

• Religious groups

• Other enterprises– Cause-related marketing

– Nonprofits

Page 7: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–7

Perfiliate.com

• Cause related Marketing

• Affiliate Marketing

• Unique Technology Solution

Page 8: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–8

Individual Sellers

• Professionals– Lawyers, doctors, dentists, consultants,

psychologists, etc.

• Artists and craftspeople

• Unexpected sellers– Small businesses

– Farmers

– Sports stars

Page 9: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–9

Environmental Influences

• Marketing never occurs in a vacuum!

• Internet marketing influenced by people and events– Internal environment

– External environment• Domestic

• Worldwide

Page 10: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–10

Environmental Influences (cont’d)

Figure 4-3: Environmental Influences on Marketing

Page 11: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–11

Environmental Influences (cont’d)

• The domestic economic environment– Period of rapid growth (1993 to mid-2000)

– Recession (mid-2000 to early 2002)

– Continuing volatile marketplace (2001 to 2002)

– Effects on consumer confidence

• Technology - a double-edged sword

• Social/cultural factors

Page 12: Taking Marketing to the Net Chapter Four. Copyright © Houghton Mifflin Company. All rights reserved.4–24–2 Chapter Four Learning Objectives To learn how

Copyright © Houghton Mifflin Company. All rights reserved. 4–12

Environmental Influences (cont’d)

• Natural environment– Power shortages

– Natural disruptions

– Man-made disasters

• Government and legal factors