1© 2011 Stefanini/TechTeam Proprietary and Confidential

Stefanini Corporate Presentation

2© 2011 Stefanini/TechTeam Proprietary and Confidential

•Onshore, nearshore, and offshore outsourcing, IT consulting, systems integration, and strategic staffing

•SEI – CMMI Development Centers•Cobit, ITIL, Lean Six Sigma, Project Management Institute•ISO 9001:2008•“Leaders Quadrant” – Gartner Magic Quadrant, Help Desk/Desktop Outsourcing

•2011 global expected revenues: USD $750M•CAGR of 31% over the last 10 years

•Over 60 offices in 28 countries (Americas, Europe, Africa, Asia and Australia)•Global Headquarters in Sao Paulo, Brazil; U.S. Headquarters in Detroit, Michigan;

EMEA Headquarters in Brussels, Belgium• Founded in 1987

• 13,600+ employees globally

•Over 450 active clients globally across several industries•Large international customer portfolio – more than 200 multinational clients

CORE SERVICES

WORKFORCE

FINANCIALS

GLOBAL PRESENCE

QUALITY

EXPERIENCE

Overview

3© 2011 Stefanini/TechTeam Proprietary and Confidential

Global Presence

BrazilAlphavilleAracajuBelémBelo HorizonteBrasíliaCuritibaFortalezaJaguariunaMacaéPoços de CaldasPorto Alegre [ 2 ]São LeopoldoRecifeRio de Janeiro [ 2 ]SalvadorSão Paulo [ 5 ]Vitória

ArgentinaBuenos AiresCordoba

ChileSantiagoColombiaBarranquillaBogotaMedellínPanamaPanama CityPeruLimaVenezuelaCaracas

CanadaMontrealToronto

U.S.AtlantaChicagoDavenportDetroitFt. LauderdaleNew YorkRichmond

MexicoGuadalajaraMexico CityMonterreyQueretaroToluca

Angola

AustraliaMelbourne

IndiaHyderabadNoida

ThailandBangkokRayong

ChinaNanjingShanghai

Philippines Manila / Makati City

BelgiumBrussels

DenmarkKobenhavn

GermanyCologne

FranceParis

PortugalLisbon

SpainMadrid

ItalyRome

RomaniaBucharestGalatiSibiuU.K.

BracknellBrentwoodLondonSolihull

PolandKrakowWarsaw

SwedenStockholm

SwitzerlandNeuchatel

72offices

28countries

32languages

66cities

4© 2011 Stefanini/TechTeam Proprietary and Confidential

Annual Revenues

Organic Growth CAGR = 31%

USD 60MillionUSD 40

MillionUSD 10Million

USD 76Million

USD 93Million

USD 105 Million

USD 128 Million

USD 163 Million

USD 201 Million

USD 265 Million

USD 380 Million

USD 600 Million

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 (E)

USD 764 Million

• Strong financial stability• Sustainable growth• Zero net debt

• 90% growth rate accumulated in 2008 and 2009• Revenue tripled in size the past 3 years (almost

200% growth)

5© 2011 Stefanini/TechTeam Proprietary and Confidential

MANAGED SERVICES SYSTEMS INTEGRATION AND DEVELOPMENT CONSULTING

Strategic Staffing – Applications, Infrastructure, ERPs

SAP Consulting Services • Implementation • Roll-Out/Upgrade Projects

Oracle ERP Consulting Services • Implementation • Roll-Out/Upgrade Projects

Spot Consulting

Architecture Consulting Services (SOA)

Business Intelligence

CA Technologies ITSM Tools

Custom Software Development • Mainframes – IBM• Web Environment• Client Server• Mobile Device Applications

Systems Integration Projects (SOA)

Content Management Portals• Vignette• Sharepoint• SAP• Websphere

Infrastructure Projects

IT Infrastructure Outsourcing• Service Desk• Desktop Management• Data Center Management

Application Lifecycle Management• Support• Maintenance • Development

BPO• Finance and Accounting • Human Resources• Document Processing • Customer/Product Support • eClinical Support

SAP – Oracle – JD Edwards – Dot Net – ASP – Cobol – Java/J2EE – SQL Server – LAN/WAN/NW Adm – NT Support – UNIX – Web Methods – Weblogic – Service Desk Support Tier I, II and III – C, C#, C++, PL/SQL – VB – Visual C++ – PMP – Cognos – TM1 – Oracle – Sharepoint – BizTalk – Xgen – Forms – SAS – PL/SQL – Documentum – CICS – DB2 – MVS – Natural – Rational – QA – Testers/Test Analysts – BASEL I and II – and more

Service Offerings

6© 2011 Stefanini/TechTeam Proprietary and Confidential

Human Resources

• Onsite HR functions

• Selection (query, logistics of hiring, training)

• Monitoring Reports

• Training (peer, shadowing)

• Periodic reviews

• Technical training and behavior

• Support and coaching

• Job Rotation

more than 13,600 Employees

High Rate of Retention of Talent

89%

Customer ServicesPlanning and MonitoringCareer

Mainframe

Client Server

Web/Mobility

9,200 South America – 2,400 North America – 1,400 EMEA – 600 APAC

Trainee

Expert

Experience

45 %

Profiles Platform

40 %

15%

60 % 10 %

30%

7© 2011 Stefanini/TechTeam Proprietary and Confidential

Stefanini’s Industry Recognition• 2010 The Global Outsourcing 100

– Among the World’s 100 Leading Outsourcing companies by the IAOP as published on Fortune Magazine

– Top 20 provider for the Discrete Manufacturing Vertical

– Top 5 – Leaders in South America

• Datamonitor’s Black Book of Outsourcing – #1 Latin American ITO Service Provider in 2009

– Ranked 1st place in 9 out of 18 categories

• Datamonitor’s Black Book of Outsourcing– 1st Place – Best Latin American ITO service provider in 2009

• Frost and Sullivan – Excellence in Globalization 2010– In recognition of Stefanini’s international expansion and the company’s best practices

• Nearshore Americas– Marco Stefanini (President and Founder) and Antonio Moreira (Stefanini TechTeam Subsidiary

CEO) ranked among the 50 most influential executives in the Nearshore Outsourcing Industry

• South Florida Business Journal 2010 and 2011– Top 3 Largest International IT Consulting Firm

2010

8© 2011 Stefanini/TechTeam Proprietary and Confidential

Stefanini’s Industry Recognition• Gartner

– “Leaders Quadrant”: Help Desk Outsourcing, North America– “Leaders Quadrant”: Desktop Outsourcing Services, North America– “Visionaries Quadrant”: Help Desk Outsourcing, Europe

• Datamonitor’s Black Book of Outsourcing– Global Top 50 Outsourcing Provider for three consecutive years– #1 Globally in Help Desk Outsourcing for Tier 1 and Mid Tier customers– #1 Globally in IT Infrastructure Outsourcing for Mid Tier customers

The Magic Quadrant graphics were published by Gartner, Inc. as part of larger research notes and should be evaluated in the context of the entire report. © 2009/10 Gartner, Inc.

Help Desk Outsourcing – N. America Desktop Outsourcing – N. America Help Desk Outsourcing – Europe

9© 2011 Stefanini/TechTeam Proprietary and Confidential

Stefanini Values & Why Stefanini

Value What it Means How the Client Benefits

Client Focus Adopt flexibility, personalization, global scalability and availability

Implement a global relationship model built for customization and tailored to unique customer needs

Transparencyand Ethics

Follow the foundation of the organization

Establish enduring relationships based on trust and performance

Results Orientation Measure mutually defined business objectives and performance to desired results

Deliver to our commitments

Efficiency and Effectiveness

Define the right actions with a lean organization and reduced costs

Provide consistently high quality support on time with lower cost

People Orientation Place people before technology Leverage high-performance teams

Sustainability Generate value in a sustainable manner for stakeholders, society and our employees

Create a business climate for long-term success

10© 2011 Stefanini/TechTeam Proprietary and Confidential

Thank you for your consideration!

fback@stefanini-usa.comOffice: (954) 556-6444

fback@stefanini-usa.comOffice: (954) 556-6444

Fabio Back Director, Business Development

Fabio Back Director, Business Development

mlaranjeira@stefanini-usa.comOffice: (954) 832-3660

mlaranjeira@stefanini-usa.comOffice: (954) 832-3660

Marcelle Laranjeira Account Manager

Marcelle Laranjeira Account Manager