Innovation in Professional Services Companies

HOW TO FUEL THE ENGINES OF A PROFESSIONAL

SERVICES COMPANY?

WHY DO I NEED TO TRANSFORM MY

BUSINESS (AGAIN)?

WHYME TOO?

THE TALE OF THE E-MAIL

AND THE POSTAL

SERVICES

“It Is Not the Strongest of the Species that

Survives, But the Most Adaptable”

Charles Darwin

WHAT ARE THE THINGS I CAN DO?

WHAT IS IMPORTANT FOR

ME?

People

Infrastructure

+

Change the Paradigm

Portfolio Addition

Transformation areas

Business Processes Market Position

+Processes

Digital Strategy

Strategic Planning

Governance

Business Model Analysis

Change Management

Digital Portfolio

Digital Strategy Consulting

Internal Automation

Business/IT Process Automation

Platforms (ERP)

Architecture / API

Software Dev.

Internet of things

Sensors

Customer Experience

User Experience

Journey Mapping

Design Thinking

Prototyping

Omni Channel Experience

Costumer behaviour and journey

Mobile experience

Digital Design

Visual Design

User Interface

Video & Animation

Front – End

Mobile and web development

Analytics

Data analysis

Predictive Analytics

Organization Analytics

Media Effectiveness

Web Analytics

Big data

Digital MarketingPerformance media

Programmatic Media

Content / Inbound Mkt

Social Media

Activation strategies

Gamification

Indoor Digital Marketing

Campaign Optimization

Search Engine Marketing

Use Technology

HOW DO I DEFINE WHAT I NEED TO DO?

HOW DO I QUANTIFY THE IMPACT?

Innovation

Creativity

#portfolio

#processes

#plan#do

#act#check

#ideas

#forms

#methods

#interpretation

Immersion and Discovery

Develop and Evolution

Prototypingand validation

Digital Journey:4 steps to business transformation

Interpretationand Ideation

S - Dive

Strategic portfolio management

Innovation system

Thank you!

Razvan Tapu