Symantec™ Mail Security for Microsoft® ExchangeGetting Started Guide

The software described in this book is furnished under a license agreement andmay be usedonly in accordance with the terms of the agreement.

Documentation version 6.5.5

Legal NoticeCopyright © 2011 Symantec Corporation.

All rights reserved.

Federal acquisitions: Commercial Software - GovernmentUsers Subject to Standard LicenseTerms and Conditions.

Symantec and the Symantec Logo are trademarks or registered trademarks of SymantecCorporation or its affiliates in theU.S. and other countries. Other namesmaybe trademarksof their respective owners.

The product described in this document is distributed under licenses restricting its use,copying, distribution, and decompilation/reverse engineering. No part of this documentmay be reproduced in any form by any means without prior written authorization ofSymantec Corporation and its licensors, if any.

THEDOCUMENTATIONISPROVIDED"ASIS"ANDALLEXPRESSORIMPLIEDCONDITIONS,REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TOBELEGALLYINVALID.SYMANTECCORPORATIONSHALLNOTBELIABLEFORINCIDENTALOR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING,PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINEDIN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

TheLicensedSoftwareandDocumentationaredeemed tobe "commercial computer software"and "commercial computer software documentation" as defined in FARSections 12.212 andDFARS Section 227.7202.

Symantec Corporation350 Ellis Street Mountain View CA 94043 USA

http://www.symantec.com

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introducing Symantec™Mail Security for Microsoft® Exchange .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What's new in Mail Security ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Components of Mail Security ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Before you install .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12System requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Server system requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Console system requirements ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation options .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Migrating to version 6.5 ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Where to get more information about Mail Security ... . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents

Contents4

Getting Started

Introducing Symantec™Mail Security for Microsoft® Exchange

Symantec™ Mail Security for Microsoft® Exchange Serverversion (a member ofthe Symantec Information Foundation™ product family) is a complete,customizable, and scalable solution that scans email that passes throughor resideson the Microsoft Exchange server.

Mail Security protects your Exchange server from the following:

■ Threats (such as viruses, Trojan horses, worms, and denial-of-service attacks)

■ Security risks (such as adware and spyware)

■ Unwanted file attachments

■ Unsolicited email messages (spam)

Mail Security also lets youmanage the protection of one ormore Exchange serversfrom a single console.

The Exchange environment is only one avenue by which a threat or security riskcan penetrate a network. For complete protection, ensure that every computerand workstation is protected by an antivirus solution.

What's new in Mail SecurityTable 1 lists the new and enhanced features in Mail Security.

Table 1 New and enhanced features

DescriptionFeature

■ Improved Defences Against TargetedAttacks

Anewantispammodule appliesmachinelearning to better target distributed lowvolumeattacks such as 419 spam (scams)and phishing attacks.

■ Real Time Updates

New streaming architecture that lets youdownload antispam rule micro updatesas frequently as every second, to betterdefend against new threats and improveoverall effectiveness.

Enhanced Premium AntiSpam for betterspam protection

Mail Security version 6.5.5 lets youdetermine the content that triggered contentfiltering policy. It identifies violating termsand the match lists that these violatingterms belong to. It highlights them in theevent log and in the Admin notification,which reports content filtering violation.Also, for files enclosed in a container, theevent log and Admin notification highlightsthe name of the file within the container.

Content filtering - match highlighting

Symantec Protection Center (SPC) is anappliance that simplifies securitymanagement by centralizing securityreportingandmanagement acrossSymantecand other third-party products. SPCaggregates security data from multipleproducts and makes this data available on adashboard and in cross-product reports.From version 6.5.5 onward, Symantec MailSecurity forMicrosoft Exchange is ready forintegrationwithSymantecProtectionCenter2.0.

Mail Security version 6.5.5 includes theSymantec Mail Security ManagementService. This service remains dormant untilSPC 2.0 is deployed in the Exchangeenvironment. Once SPC 2.0 is deployed, thisservice is used tomakeMail Security version6.5.5 available to integrate with SPC.

Symantec Protection Center 2.0 ready forExchange Server 2007/2010

Getting StartedWhat's new in Mail Security

6

Table 1 New and enhanced features (continued)

DescriptionFeature

Mail Security version 6.5.5 providesimproved logswith status of the backgroundscan. It generates an eventwhenbackgroundscan is either halted or is complete. In thisevent, it also provides the count of numberof items thatwere scanned so far during thisscan. In the background scan completionevent, it provides the total time that is takenfor completing the scan.

Background Scan status logs

Mail Security leverages in-memory scanningto accelerate email scans during transportand reduce disk I/O.

By default, the in-memory scanning featureis enabled. The default size of attachmentsor message body that can be scanned usingmemory-based scanning is 5 MB. You canuse theregistrykeySharedMemBufSizeInMBto change the default size of attachments ormessage body for memory-based scanning.If you set the value of the registry keySharedMemBufSizeInMB to zero, thein-memory scanning feature is disabled. Tospecify a value for the registry keySharedMemBufSizeInMB, you must firstcreate this registry key at the followinglocation in the Registry Editor window:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\SMSMSE\6.5\Server\Components\SMTP\

Support for in-memory scanning duringtransport

Mail Security sendsnotificationswhenvirusdefinitions are older than the configurednumber of days. You can specify thefrequency of sendingnotificationswhen olddefinitions are found. Yoiu can alsoconfigure the number of days an outdatedvirus definition can remain on the systemafter which a notification is sent. Thisconfiguration is doneusing registry settings.

Support for alert notifications forout-of-date virus definitions

7Getting StartedWhat's new in Mail Security

Table 1 New and enhanced features (continued)

DescriptionFeature

Mail Security supports Exchange Server2010 on the following roles:

■ Edge Transport

■ Hub Transport

■ Mailbox

Support for Exchange Server 2010

Global Group consists of all the servers thataremanaged throughMail Security console.Whenyou configure and applyGlobalGroupsettings, the changes are propagated to allthe servers in all the groups. Changes thatare made at the Global Group leveloverwrites group settings of all individualand user-defined servers.

Addition of a Global Group for ExchangeServer 2010

Manual scans run on-demand and scanpublic folders and mailboxes. Scheduledscans run unattended usually at off-peakperiods. All policies apply to manual and toscheduled scans, except antispam. You canspecify which file folders and mailboxes toscanduring amanual or scheduled scan. Youcan also specify the content filtering rulesthat you want to enable for the manual orscheduled scan.

Support for Manual and Scheduled Scan inExchange Server 2010

Mail Security provides comprehensivecontent filtering for messages andattachment content. It supports more than300 attachment types.Mail Security lets youcreate content filtering rules that apply toSMTP inbound and outbound mails and theExchange Information Store . Contentfiltering rules let you filter messages forattachment names, attachment content,specific words, phrases, subject lines, andsenders or recipients. It provides pre-cookedmatch list and let youdefine your ownmatchlist. You can also set content filtering rulesfor attachment size.

Support for Filtering contents in ExchangeServer 2010

Getting StartedWhat's new in Mail Security

8

Table 1 New and enhanced features (continued)

DescriptionFeature

Web links are provided in the productinstaller that assist and guide you totroubleshoot the failures that areencountered during installation. These linksprovide more information about the failureor a similar failure and the resolution stepsand recommendations.

Troubleshooting installation issues withcommon error dialog

■ Through AntiSpam processing

Mail Security version 6.5 has a provisionto reduce the processing time that isrequired for AntiSpam processing . TheFastpass feature conserves resources byproviding a temporary exemption fromspam scanning for senders with ademonstratedhistoryof sendingno spammessages. Thus senders with the bestlocal reputation are exempted fromspamscanning. Mail Security automaticallycollects local sender reputation data tosupport Fastpass determinations andregularly re-evaluates the senders thatare granted a pass.

■ By turning off performance counters forlogging

Mail Security version 6.5 lets youconfigure performance counters forlogging. By default, this counter isenabled. However, to improve MailSecurity's scanning performance, theseperformance counters for logging can beturned off by adding following registrykey and setting its value to 1.

Registry key for 32-bit platform:HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SMSMSE\6.5\Server\TurnOffPerfCounters

Registry key for 64-bit platform:HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\SMSMSE\6.5\Server\TurnOffPerfCounters

RestartMail Security service after settingthis registry key.

Performance improvements

9Getting StartedWhat's new in Mail Security

Note:Mail Security version 6.5 does not support Windows 2000 and ExchangeServer 2000.

Note: By default, Mail Security version 6.5.5 does not re-scan the items that arequarantined due to antivirus and file filtering violations, once they are released.However, if the items were quarantined due to content filtering violations, thenMail Security version6.5.5 scans these itemsonly for virus policies and file filteringconditions. This behavior is configurable through registry.

Components of Mail SecurityTable 2 lists the components of Mail Security.

Table 2 Product components

Location on the productCD

DescriptionComponent

\SMSMSE\Install\This software protects yourExchange servers fromthreats (such as viruses anddenial-of-service attacks) andsecurity risks (such asadware and spyware). It alsodetects spamemailmessagesand unwanted content.

This software protects yourExchange servers fromthreats (such as viruses anddenial-of-service attacks),security risks (such asadware and spyware). It alsodetects spamemailmessagesand unwanted emailattachments.

Symantec Mail Security forMicrosoft Exchange

Getting StartedComponents of Mail Security

10

Table 2 Product components (continued)

Location on the productCD

DescriptionComponent

\ADMTOOLS\LUA\This utility lets you configureone or more intranet FTP,HTTP, or LAN servers to actas internal LiveUpdateservers. LiveUpdate letsSymantecproductsdownloadprogram and definition fileupdates directly fromSymantec or from aLiveUpdate server.

For more information, seethe LiveUpdateAdministratordocumentation on the MailSecurity product CD in thefollowing location:

\DOCS\LUA\

LiveUpdate™AdministrationUtility

\ADMTOOLS\DISThis utility letsMail Securityforward infected messagesand messages that containcertain types of violationsfrom the local quarantine tothe Central Quarantine,which acts as a centralrepository.

For more information, seethe Symantec CentralQuarantine Administrator'sGuide on the Mail Securityproduct CD in the followinglocation:

\DOCS\DIS\CentQuar.pdf

Symantec CentralQuarantine

11Getting StartedComponents of Mail Security

Table 2 Product components (continued)

Location on the productCD

DescriptionComponent

\ADMTOOLS\Mgmt_PackThis component lets youintegrate Symantec MailSecurity for MicrosoftExchange events withMicrosoft OperationsManager 2005 (MOM). If youuse Microsoft Exchange2003, this component alsolets you integrate MailSecurity events withMicrosoft System CenterOperations Manager 2007(SCOM). Pre-configuredComputer Groups, RuleGroups/Rules, andProvidersare automatically createdwhen you import themanagement pack. Theserules monitor specificSymantec Mail Security forMicrosoft Exchange eventsin the Windows Event Logand the WindowsPerformance Monitor.

For more information, seethe Symantec Mail Securityfor Microsoft ExchangeManagement Pack.

Mail Security for MicrosoftExchangeManagementPack

Before you installEnsure that you meet all system requirements before you install Mail Security.Select the installation plan that best matches your organization's needs, andensure that you have met the pre-installation requirements.

See “System requirements” on page 14.

See “Installation options” on page 17.

Mail Security supports upgrades from Mail Security 4.6x and higher. If MailSecurity detects an older version of the product on your computer, the installer

Getting StartedBefore you install

12

automatically uninstalls the prior version. The installer then continues with theinstallation. If you want to uninstall the previous version manually, do so beforeinstalling the current version of Mail Security.

If you are installing Mail Security on an Exchange Server 2007 or Server 2010,install the product on all of the following server roles in your organization:

■ Edge Transport servers, if available

■ Hub Transport servers

■ Mailbox servers

You must uninstall and reinstall the product if you change the server role onwhich Mail Security is installed.

Mail Security automatically installs custom transport agentswhenyou install theproduct onHubTransport or EdgeTransport servers. TheMail Security transportagents consist of an antispam transport agent and an antivirus transport agent.By default, the Mail Security transport agents are installed with a lower prioritythan the Exchange transport agents. If youmodify your transport agent priorities,ensure that the Mail Security transport agents remain a lower priority than theExchange transport agents.

Do the following before you install the product:

■ If you are running Symantec Brightmail™ AntiSpam on the same server onwhich you want to install Mail Security, you must uninstall SymantecBrightmail AntiSpam before you install Mail Security. It is recommended thatyou not run Mail Security on the same server as Symantec BrightmailAntiSpam.

■ If you are using the email tools feature of Symantec AntiVirus™ CorporateEdition, you must uninstall the feature before you install Mail Security. Theemail tools featureofSymantecAntiVirus™ is not compatiblewithMail Securityor Microsoft Exchange.

■ If you are running any antivirus software that is on the server on which youwant to install Mail Security, you must disable it before you install MailSecurity.After installation but before you re-enable the antivirus protection, configureyour other antivirus programs to exclude certain folders from scanning.

■ Logonas aWindowsdomain administrator to installMail Security componentscorrectly.

■ Modify your screen resolution to aminimumof 1024 x 768.Mail Security doesnot support a resolution less than 1024 x 768.

13Getting StartedBefore you install

■ Configure thedefault receive connector for theExchangeHubTransport serverto permit connections from anonymous users.

Before you installMail Security on Exchange 2010mailbox role, youmust specifya domainuser account. The domainuser accountmust fulfill the following criteria.

■ Mail Security uses the domain user account as a service account and thisaccount must have a mailbox.

■ The user must be a member of Organization Management group under theMicrosoft Exchange Security Groups Organizational Unit.

■ By default, Organization Management group is a member of the localAdministrators group on all the exchange servers in the organization. If not,then add the user to the local Administrators group.

■ You may use different user account for installations of Mail Security on otherExchange 2010 mailbox servers within that domain for better performance.

■ When the user updates the password, the same password must be provided tothe Mail Security Service on all Exchange 2010 mailbox role servers.

Note:While installing Mail Security on local Exchange 2010 Mailbox server, inthe Logon Information screen, specify the domain user credentials in the Username and Password fields. Mail Security provides this user account ApplicationImpersonation and Logon as service rights.

Ensure that the following IIS Role Service components are installed when youinstallMail Security onWindowsServer 2008 for Exchange2010 and2007 servers.This installation is applicable for both remote installation and local installation.

■ Application Development - ASP.NET

■ Security - Windows Authentication

■ Management Tools - IIS management console , IIS 6 Scripting Tools

System requirementsEnsure that you meet the appropriate system requirements for the type ofinstallation that you are performing.

If you do not have Internet connection on your system, then installing MailSecurity may take a long time to complete. Mail Security tries to examine thecertificate revocation list (CRL) to verify the code signing certificate each timethat Mail Security compiles an assembly into managed code. When Mail Security

Getting StartedSystem requirements

14

is not connected to the Internet, each CRL request may time out before theinstallation can continue and increases the installation time.

To reduce installation time

1 Start Internet Explorer.

2 On the Tools menu, click Internet Options.

3 Click the Advanced tab, and then locate the Security section.

4 Uncheck Check for publisher’s certificate revocation and then click OK.

5 After the installation is complete, check Check for publisher’s certificaterevocation.

Note: The Check for publisher's certificate revocation option is set on aper-account basis.

See “Installation options” on page 17.

Server system requirementsYou must have domain administrator-level privileges to install Mail Security.

The server system requirements are as follows:

The operating system requirements for Microsoft Exchange 2010 are asfollows:

■ Windows Server 2008 with SP2 (64-bit) Standard or Enterprise Edition

■ Windows Server 2008 R2 (64-bit) Standard or Enterprise Edition

The operating system requirements for Microsoft Exchange 2007 are asfollows:

■ Windows Server 2008 with SP1or later (64-bit) Standard or EnterpriseEdition

■ Windows Server 2003 with SP2 (64-bit) Standard or Enterprise Edition

■ Windows Server 2003 R2 (64-bit) Standard or Enterprise Edition

The operating system requirements for Microsoft Exchange 2003 are asfollows:

■ Windows Server 2003 SP1/SP2/R2 Standard or Enterprise or DataCenter Edition

Operatingsystem

15Getting StartedSystem requirements

The Exchange platform requirements for Microsoft Exchange 2007/2010are as follows:

■ Exchange Server 2007 SP1/SP2

■ Exchange Server 2010

The Exchange platform requirements for Microsoft Exchange 2003 are asfollows:

■ Exchange Server 2003 SP1/SP2

Exchangeplatform

■ Intel(TM) Pentium II 266MHz or higher processor; recommended IntelPentium or compatible 733MHz processor

Requirement for Exchange Server 2003 only

■ x64 architecture-based processor that supports Intel ExtendedMemory64 Technology (Intel EM64T)

x64 architecture-based computer with AMD 64-bit processor thatsupports AMD64 platform

Requirement for Exchange Server 2007/Server 2010 only

■ Only for Exchange 2007 Mailbox server role, Exchange Server MAPIclient and Collaboration Data Objects 1.2.1

Requirement for mailbox role of Exchange Server 2007 only

■ 1 GB of memory for Mail Security besides the minimum requirementsfor the operating system and Exchange. Approximately 4GB or moreof memory is required.

■ 500-MB disk space is required for Mail Security. This space does notinclude disk space required for items such as quarantined messagesand attachments, reports, and log data.

■ .NET Framework version 2.0

■ MDAC 2.8 or higher

■ DirectX 9 or higher

■ Microsoft Internet Information Services (IIS) Manager

Requirement for Exchange Server 2007 only

■ Only for Exchange Server 2010, Microsoft .NET Framework 3.5 andMicrosoft Windows Powershell 2.0

Minimumsystemrequirements

Ensure that the components.NET Framework, MDAC, and DirectX are installedbefore you install Mail Security.

Adobe Acrobat Reader is not a requirement to install and run Mail Security.However, it is required to view the reports that are generated in .pdf format. Youcan download Adobe Acrobat Reader from www.adobe.com.

For more information, see the Symantec Mail Security for Microsoft ExchangeImplementation Guide.

Getting StartedSystem requirements

16

Console system requirementsYou can install the Mail Security console on a computer on which Mail Securityis not installed. The console system requirements are as follows:

Table 3 Console system requirements

Minimum system requirements64-bit32-bitOperating system

■ 32-bit processor

Requirement for Exchange Server 2003only

■ 512 MB RAM

■ 162 MB available disk space

This does not include the space requiredfor items such as quarantined messagesand attachments, reports, and log data.

■ .NET Framework version 2.0

Ensure that .NET Framework is installedbefore you install Mail Security.

■ Microsoft Internet Information Services(IIS) Manager is required only to installMail SecurityConsole ona64-bit operatingsystem.

YesYesWindows Server2003

YesYesWindows Server2003 R2

NoYesWindows XP

YesYesWindows Vista

YesYesWindows Server2008

YesYesWindows Server2008 R2

YesYesWindows 7

Adobe Acrobat Reader is not a requirement to install and run the Mail SecurityConsole. However, it is required to view the reports that are generated in .pdfformat. You can download Adobe Acrobat Reader from www.adobe.com.

Installation optionsUse any of the following installation procedures, depending on the type ofinstallation that you want to perform:

You can install or upgrade Mail Security on a local computerthat is running the Microsoft Exchange server.

Local server

You can install Mail Security on remote servers through theproduct console.

Remote server

You can install the product console on a computer that is notrunningMail Security. This lets youmanage your servers fromany computer that has access to your Exchange servers.

Console

17Getting StartedInstallation options

You can install Mail Security using automated installationtools.

Silent/automatedinstallation

You can install Mail Security in a Microsoft Clusterenvironment.

Microsoft cluster server

You can installMail Security in aVeritas cluster environment.Veritas cluster server

Formore informationabout installationprocedures, see theSymantecMailSecurityfor Microsoft Exchange Implementation Guide.

Migrating to version 6.5Mail Security supports upgrades from Mail Security 4.6x and higher.

Table 4 lists the settings that do not migrate from version 5.x to the new version.

Table 4 Version 5.x migration settings

DescriptionSetting

This feature is no longer supported.

Enable and configure Symantec Premium AntiSpam forspam detection.

Heuristic antispam

The “Save to folder” option is no longer supported.

If “Save to folder” was a disposition for a content filteringrule, the disposition is set to “LogOnly.”The “AddX-header”settings associatedwith the “Save to folder” disposition hasbeen removed.

In the Symantec Premium AntiSpam settings, the “Save tofolder” settings and the “AddX-header” settings associatedwith themhave been removed. The “AddX-header” settingsthat are not associated with the “Save to folder” settingsmigrate as is.

Save to folder option

These items do not migrate.Report templates and thereport database

This feature is no longer supported.SESA Alerts

These settings do not migrate. Re-enable and schedulebackground scanning.

Background scanning

Getting StartedMigrating to version 6.5

18

Table 4 Version 5.x migration settings (continued)

DescriptionSetting

Mail Security does not support upgrades from5.0 onVeritasCluster Server configurations.

Veritas Cluster Serverconfigurations

If you are upgrading from 4.6x, the policy settings are incorporated into theapplicable policy on the new installation. Mail Security 5.x and higher does notcontain a separate multiserver console. Single and multiple servers areadministered from the same console.Multiserver console settings do notmigrateto the newversion. Custompolicies, heuristic antispam settings, content filteringrules, and report templates do not migrate to the new version.

Table 5 lists the migrations from version 4.6x to the new version.

Table 5 Version 4.6x migration settings

DescriptionSetting

Migrates to the new version as the standard policy.Auto-protect

This feature is no longer supported.

Enable and configure Symantec Premium AntiSpam forspam detection.

Heuristic antispam

These settings are no longer supported.Macro Virus Rule

These settings are no longer supported.Bloodhound Virus Rule

These settings do not migrate.Mass-Mailer Virus Rule

This feature is no longer supported.HeartBeat

These settings do not migrate.Filtering subpolicy

This feature is no longer supported.Messenger Service Alerts

This feature is no longer supported.AMS Alerts

This feature is no longer supported.SESA Alerts

These settings do not migrate.Scheduled scans

These settings do not migrate.Manual scans

This rule is migrated to a new rule — File Name Rule.Attachment Blocking rule

These settings do not migrate.Outbreak settings

19Getting StartedMigrating to version 6.5

Table 5 Version 4.6x migration settings (continued)

DescriptionSetting

This feature is no longer supported.Content Dictionary

Reports cannot be viewed through the console.

Reports that you generated in version 4.6x are copied to thefollowing directory:

<Installation directory>\Server\Reports\4.6

You can view a report by opening it from this directory.

Generated reports

These features and documents do not migrate.Report templates and thereport database

These settings do not migrate. Re-enable and schedulebackground scanning.

Background scanning

Where to get more information about Mail SecurityMail Security includes a comprehensive help system that contains conceptual,procedural, and context-sensitive information.

Press F1 to access information about the page on which you are working. If youwant more information about features that are associated with the page, select aMore Information link in the Help page, or use the Table of Contents, Index, orSearch tabs in the Help viewer to locate a topic.

TheSymantecMail Security forMicrosoftExchange ImplementationGuideprovidesinformation about using this product and is found on the product CD in thefollowing location:

\DOCS\SMSMSE\

You can visit the Symantec Web site for more information about your product;the following online resources are available:

■ Provides access to the technical support Knowledge Base, newsgroups, contactinformation, downloads, and mailing list subscriptionswww.symantec.com/techsupp/ent/enterprise.html

■ Provides information about registration, frequently asked questions, how torespond to error messages, and how to contact Symantec LicenseAdministrationwww.symantec.com /licensing/els/help/en/help.html

■ Provides product news and updates

Getting StartedWhere to get more information about Mail Security

20

www.symantec.com/enterprise/index.jsp

■ Provides access to the Threat Explorer, which contains information about allknown threatswww.symantec.com/enterprise/security_response/threatexplorer/azlisting.jsp

21Getting StartedWhere to get more information about Mail Security

Getting StartedWhere to get more information about Mail Security

22