sikap konsumen produk kopi cair dalam kemasan botol terhadap brand image(1)
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RISET PEMASARAN SPSSTRANSCRIPT
Sikap Konsumen Produk Kopi Cair dalam Kemasan Botol terhadap Brand Image,
Desain Kemasan, Harga, Rasa, dan Iklan TV
Kelompok 1
Arsyidillah
Arin Laurina Agustin
Berny Suswanto
M. Arjuna Ahmadi
Rizky Primaningrum
Yuliana Safitri
Fakultas Ekonomi
Universitas Negeri Jakarta
2014
DAFTAR ISIDAFTAR ISI...................................................................................................................................................... 2
1. LITERATURE REVIEW..............................................................................................................................3
2. MODEL PENELITIAN.................................................................................................................................6
3. KUISIONER.................................................................................................................................................7
4. ANALISIS DATA.........................................................................................................................................9
4.1ANALISIS DESKRIPTIF.......................................................................................................................9
4.2TES VALIDITAS..................................................................................................................................12
4.3TES RELIABILITAS............................................................................................................................20
1. LITERATURE REVIEW
No. PENELITI JUDULINDEPENDE
NVARIABEL
DEPENDENVARIABEL
1Kasnaeny,
2013
Consumen Perceived Quality and Attitude Toward Tea & Coffee
byConsumers
Perceived quality and
Attitude
Consumers
2Brhan, 2010
Coffee, culture, and intellectual property:
Lesson for Africa from the Ethiopian fine coffee
initiative
Coffee
Culture
Intellectual
Coffee initiative
3Jui Jan, 1990
A Study on the Lifestyle of coffee consumers and
purcahse community in Taiwan
Lifestyle Consumer Purchase
4Sun Yeu,
2010
Factors Influencing the Intention to Redeem
Coffee Shop Coupons in Korea satisfaction
Intention Kepuasan
5 Liao, 2012
A Cross-Cultural Examination of Store
Environment Cues and Purchase Intention in Taiwan and the US
A cross-cultural
Cues and purchase
6Hanspal,
2010
Consumer Survey on Sustainable Tea & Coffee
Consumption
Consumer survey
Coffee consumptio
n
7Waxman,
Ph.D, 2006
The Coffee Shop: Social and Physical Factors
Influencing Place Attachment
Social and physical factors
Influencing place
attachment
8Liang, 2013
Gender Differences in The Relationship Between Experiential Marketing and Purchase Intention
Experiental marketing
Purchase intention
9Janssens,
2007Consumer Intentions and
Purchase BehaviorConsumer intention
Purchase behavior
10Kang, 2010
Changes of Coffee Consumption behaviors in
Korea: The effects of image congruity toward
brand name coffee shops on customer attitude and
repurchase intention
Consumption behaviors
Customer attitude ,
repurchase intention
11 Abel, 2009
Determinants of customer loyalty in the specialty
coffee industry: the differences between
customer loyalty to an independent coffee shop
and starbucks
Coffee industry
Customer loyalty
12Morwitz,
2004
The mere-measurement effect: why does
measuring intentions change actual behavior
Measuring intention
Actual behavior
13 BurgeThe Motivational Reasons Behind Consumer Choice in Branded Coffe Shops
Motivational reason
Consumer choice
14Hwa-Ko and Chiu
The relationship between brand, attitude,
customers’ satisfaction and revisiting intention of the university student-A case study of coffe chain
stores in Taiwan
Brand
Attitude
Customer
Satisfaction
Revisiting intention
15 Kang, Tang, and Bosselman
Changes of coffee consumption behaviors in
Korea: The effects of image congruity toward
Consumption behavior
Customer attitude and repurchase intention
brand name coffe shops on customer attitude and
repurchase intention
16 John, 2002
Consumer Perceptions about coffee drink of
Price, quality and value to buy
Consumer Perception
Price, quality, and
value
17Nandonde,
2012
Consumers’ attitude towards fair-trade coffee
in the UKConsumer attitude
Trade coffee
19
Y.Su, Chiou, and
Chang 2006
The impact of western culture adoration on the coffee consumption of
Taiwan: A case study of Starbucks
Western culture
adoration
Coffee consumptio
n
20BordBia,
2011
Consumer Perceptions about coffee drink of
Price, quality and value to buy
Consumer Perception
Price, quality, and
value
2.MODEL PENELITIAN
Minat Beli Kopi dalam Kemasan Botol
Iklan Kopi dalam Kemasan Botol
Harga Kopi dalam Kemasan Botol
Rasa Kopi dalam Kemasan Botol
Desain Kemasan Kopi dalam Botol
Brand Image Kopi dalam Kemasan Botol
3.KUISIONERSetelah Revisi
Bagaimana pendapat Anda tentang kopi siapminum?PERNYATAAN 1 2 3 4 5 PERNYATAAN
1 Bagus Tidak bagus2 Bervitamin Tidak bervitamin3 Cepat saji Tidak cepat saji4 Efisien Tidak efisien5 Harga Standar Harga tidak standar6 Hemat Tidak hemat7 Instan Tidak instan8 Menarik Tidak menarik9 Nikmat Tidak nikmat
Bagaimana pendapat Anda tentang kopi yang dicampurkan dengan ekstrak buah jeruk?
PERNYATAAN 1 2 3 4 5 PERNYATAAN1 Rasanya aneh Rasanyatidakaneh2 Asam Tidakasam3 Inovasi baru bukaninovasibaru4 Biasa saja Luarbiasa5 Unik Tidakunik6 Kurang sedap Sedap7 Kurang tepat Tepat8 Lebih enak dicampur
dengan jahe Lebih tidak enak dicampur dengan jahe
9 Tidak cocok Cocok
Bagaimana pendapat Anda tentang mengkonsumsi kopi tiga kali dalam sehari?
PERNYATAAN 1 2 3 4 5 PERNYATAAN1 Berbahaya Tidak berbahaya2 Gigi kuning Gigi tidak kuning3 Ketagihan Tidak ketagihan4 Tidak baik untuk
kesehatan Baik untuk kesehatan
5 Menyebabkan penyakit maag
Tidak menyebabkan penyakit maag
6Membuat perut kembung
Tidak membuat perut kembung
7Mengganggu pencernaan
Tidak mengganggu pencernaan
8 Mengurangi rasa kantuk menambah rasa kantuk
9 Merusak organ tubuh Tidak merusak organ tubuh10
Sakit perut
Tidak sakit perut
11
Sakit pinggang
Tidak sakit pinggang
12
Bau kopi Tidak bau kopi
Bagaimana pendapat Anda tentang khasiat dari kopi siap minum?
PERNYATAAN 1 2 3 4 5 PERNYATAAN1 Bergairah Tidak bergairah2 Bersemangat Tidak Bersemangat3 Bertenaga Tidak bertenaga4 Enak Tidak enak5 Mudah dibawa Tidak mudah dibawa6 Lebih fresh Tidak fresh7 Menambah konsentrasi Menurunkan konsentrasi8 Relax Tidak relax9 Menunda lapar Tidak menunda lapar10
Tidak mudah ngantuk Mudah ngantuk
11
Tidak sehat Sehat
Bagaimana pendapat Anda tentang kopi siap minum dalam sensasi dingin?
PERNYATAAN 1 2 3 4 5 PERNYATAAN1
Cocok untuk cuaca panas
Tidak cocok untuk cuaca panas
2 Enak Tidak enak3 Praktis Tidak praktis4 Inovatif Tidak inovatif5 Menarik Tidak menarik6 Menghilangkan dahaga Tidak menghilangkan dahaga7 Mudah haus Tidak mudah haus8 Nikmat TidakNikmat9 Sensasi yang beda Sensasi yang tidak beda
Bagaimana pendapat Anda tentang efek samping dari meminum kopi?
PERNYATAAN 1 2 3 4 5 PERNYATAAN1 Bau Mulut Tidak bau mulut2 Bertenaga Tidakbertenaga3
Menyebabkan gigi kuning
Tidak menyebabkan gigi kuning
4 Jantung berdebar Jantung tidak berdebar5 Menyebabkan perut Tidak menyebabkan perut
kembung kembung6 Mual Tidak mual7 Sakit perut Tidak sakit perut
4.ANALISIS DATA
4.1 ANALISIS DESKRIPTIFSebelum revisi
Pernyataan satu
Pernyataan kedua
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
jeruk_1 50 1.00 5.00 2.2000 1.35526
jeruk_2 49 1.00 5.00 2.2041 .93496
jeruk_3 50 1.00 5.00 3.9600 1.10583
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
kopi_1 50 1.00 5.00 3.4200 1.10823
kopi_2 50 1.00 5.00 2.5200 1.05444
kopi_3 50 1.00 5.00 4.4800 .88617
kopi_4 50 2.00 5.00 4.2200 .93219
kopi_5 50 1.00 5.00 3.7200 .90441
kopi_6 50 2.00 5.00 3.7200 .92670
kopi_7 50 1.00 5.00 3.4800 1.12920
kopi_8 50 2.00 5.00 3.6600 .93917
kopi_9 50 3.00 5.00 4.3400 .77222
kopi_10 50 1.00 5.00 3.3200 1.03884
kopi_11 50 3.00 5.00 4.2000 .80812
kopi_12 50 2.00 5.00 3.6600 .84781
kopi_13 50 1.00 4.00 1.8600 .92604
kopi_14 50 2.00 5.00 3.7800 .97499
kopi_15 50 1.00 5.00 3.9000 1.19949
kopi_16 50 1.00 5.00 4.4400 .92934
kopi_17 50 1.00 5.00 3.3400 1.17125
kopi_18 50 3.00 5.00 4.4800 .81416
Valid N (listwise) 50
jeruk_4 50 1.00 5.00 1.7400 1.30634
jeruk_5 50 1.00 5.00 2.5800 1.12649
jeruk_6 50 1.00 5.00 3.7600 1.17038
jeruk_7 50 1.00 5.00 3.9200 1.20949
jeruk_8 50 1.00 5.00 2.4600 1.16426
jeruk_9 50 1.00 5.00 2.3400 1.02240
jeruk_10 50 1.00 5.00 2.3600 .96384
jeruk_11 50 1.00 5.00 3.3200 1.58359
jeruk_12 50 1.00 5.00 2.2200 1.28238
Valid N (listwise) 49
Pernyataan ketiga
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
tiga_1 50 1.00 5.00 1.7000 1.07381
tiga_2 50 1.00 5.00 1.4600 .78792
tiga_3 50 1.00 5.00 1.9600 1.06828
tiga_4 50 1.00 4.00 1.9000 .97416
tiga_5 50 1.00 3.00 1.5200 .73512
tiga_6 50 1.00 5.00 1.7400 .94351
tiga_7 50 1.00 4.00 1.6800 .81916
tiga_8 50 1.00 5.00 1.9200 .94415
tiga_9 50 2.00 5.00 4.2800 .88156
tiga_10 50 1.00 5.00 1.9600 .92494
tiga_11 50 1.00 5.00 2.2800 1.16128
tiga_12 50 1.00 5.00 2.0400 .96806
tiga_13 49 1.00 5.00 2.3878 1.05705
tiga_14 50 1.00 5.00 2.1000 1.09265
Valid N (listwise) 49
Pernyataan Keempat
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
khasiat_1 50 1.00 5.00 3.3200 1.03884
khasiat_2 50 1.00 5.00 3.5200 .90891
khasiat_3 50 1.00 5.00 3.3600 .77618
khasiat_4 50 1.00 5.00 3.9800 .99980
khasiat_5 50 2.00 5.00 4.4200 .83520
khasiat_6 50 1.00 5.00 3.7200 1.03095
khasiat_7 50 1.00 5.00 3.2800 .99057
khasiat_8 50 1.00 5.00 3.4800 .95276
khasiat_9 50 1.00 5.00 2.8800 1.25584
khasiat_10 50 2.00 5.00 3.8800 .98229
khasiat_11 50 1.00 4.00 2.2000 .98974
Valid N (listwise) 50
Pernyataan Kelima
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
sensasi_1 50 1.00 5.00 4.4000 1.03016
sensasi_2 50 1.00 5.00 4.2600 .96489
sensasi_3 50 1.00 5.00 4.2200 .93219
sensasi_4 50 2.00 5.00 4.0200 .93656
sensasi_5 50 3.00 5.00 4.1600 .84177
sensasi_6 50 1.00 5.00 3.9600 1.17734
sensasi_7 50 2.00 5.00 4.1400 .98995
sensasi_8 50 1.00 5.00 2.4400 1.16339
sensasi_9 50 2.00 5.00 4.1600 .91160
sensasi_10 50 1.00 5.00 3.8000 1.14286
Valid N (listwise) 50
Pernyataan Keenam
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
efek_1 49 1.00 3.00 1.6531 .77865
efek_2 49 1.00 5.00 2.0408 1.05986
efek_3 49 1.00 5.00 3.4490 .98025
efek_4 49 1.00 5.00 2.6939 1.08405
efek_5 49 1.00 4.00 2.7143 .97895
efek_6 48 1.00 4.00 2.1667 1.05857
efek_7 49 1.00 5.00 2.1633 1.12448
efek_8 49 1.00 5.00 1.6939 .89452
efek_9 49 1.00 4.00 1.8571 .95743
efek_10 49 1.00 4.00 1.8571 .81650
efek_11 49 1.00 4.00 2.0816 1.01728
efek_12 49 1.00 5.00 2.3469 .99060
efek_13 49 1.00 5.00 2.5918 1.03920
efek_14 49 1.00 5.00 2.2245 1.10426
Valid N (listwise) 48
4.2 TES VALIDITAS Variable kesatu
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,711
Bartlett's Test of Sphericity Approx. Chi-Square 454,143
df 153
Sig. ,000
Variable kesatu (sebelum revisi)
Pattern Matrixa
Component
1 2 3 4 5
kopi_1 ,894
kopi_14 ,751
kopi_12 ,738
kopi_5 ,682
kopi_2 ,748
kopi_16 -,723
kopi_18 -,569
kopi_10 -,449 -,557
kopi_11 ,421 -,553
kopi_7 ,884
kopi_6 ,870
kopi_8 ,801
kopi_9 ,747
kopi_13 ,454 -,720
kopi_4 ,516
kopi_3 ,459
kopi_17 -,865
kopi_15 -,647
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 39 iterations.
Variable kesatu (setelah revisi)
Pattern Matrixa
Component
1 2 3
kopi_9 ,847
kopi_4 ,824
kopi_3 ,790
kopi_12 ,809
kopi_1 ,808
kopi_14 ,747
kopi_2 ,538
kopi_7 ,952
kopi_6 ,901
Extraction Method: Principal Component
Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.
a. Rotation converged in 6 iterations.
Variable kedua
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,722
Bartlett's Test of Sphericity Approx. Chi-Square 185,917
df 66
Sig. ,000
Variable kedua (sebelum revisi)
Pattern Matrixa
Component
1 2 3 4
jeruk_9 ,840
jeruk_10 ,787
jeruk_7 -,443 ,413
jeruk_3 ,864
jeruk_6 ,808
jeruk_1 -,622
jeruk_5 ,812
jeruk_2 ,641
jeruk_8 ,459 ,624
jeruk_11 ,739
jeruk_12 -,732
jeruk_4 ,409 -,411
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 30 iterations.
Variable kedua (setelah revisi)
Pattern Matrixa
Component
1 2 3
jeruk_2 ,775
jeruk_11 -,645
jeruk_12 ,642
jeruk_5 ,529
jeruk_3 ,859
jeruk_6 ,793
jeruk_1 -,657
jeruk_10 ,920
jeruk_9 ,879
Extraction Method: Principal Component
Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.
a. Rotation converged in 6 iterations.
Variable ketiga
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,754
Bartlett's Test of Sphericity Approx. Chi-Square 320,516
df 91
Sig. ,000
Variable ketiga(sebelum revisi)
Pattern Matrixa
Component
1 2 3 4
tiga_2 ,812
tiga_1 ,802
tiga_7 ,759
tiga_10 ,754
tiga_5 ,718
tiga_6 ,708
tiga_8 ,620
tiga_12 ,602
tiga_3 ,786
tiga_4 ,526 ,659
tiga_11 ,422 -,531
tiga_13 ,800
tiga_14 ,796
tiga_9 ,919
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 9 iterations.
Variable ketiga (setelah revisi)
Variable keempat
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,778
Bartlett's Test of Sphericity Approx. Chi-Square 205,803
df 55
Sig. ,000
Pattern Matrixa
Component
1 2 3 4
tiga_1 ,854
tiga_2 ,802
tiga_7 ,782
tiga_10 ,745
tiga_5 ,742
tiga_6 ,688
tiga_8 ,657
tiga_12 ,592
tiga_9 ,937
tiga_14 ,838
tiga_13 ,772
tiga_3 ,967
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 7 iterations.
Variable keempat (tanpa revisi) tidak terjadi cross loading
Pattern Matrixa
Component
1 2 3
khasiat_1 ,920
khasiat_2 ,897
khasiat_3 ,709
khasiat_4 ,505
khasiat_9 ,856
khasiat_10 ,655
khasiat_11 -,552
khasiat_5 ,885
khasiat_6 ,728
khasiat_7 ,485
khasiat_8 ,483
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.
a. Rotation converged in 14 iterations.
Variable kelima
Variable kelima (sebelum revisi)
Pattern Matrixa
Component
1 2 3
sensasi_2 ,879
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,824
Bartlett's Test of Sphericity Approx. Chi-Square 244,863
df 45
Sig. ,000
sensasi_3 ,839
sensasi_7 ,751 -,445
sensasi_1 ,717
sensasi_9 ,676
sensasi_4 ,909
sensasi_5 ,790
sensasi_10 ,622
sensasi_8 -,755
sensasi_6 -,741
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.
a. Rotation converged in 9 iterations.
Variable kelima (setelah revisi)
Pattern Matrixa
Component
1 2 3
sensasi_2 ,918
sensasi_3 ,880
sensasi_1 ,691
sensasi_9 ,652
sensasi_8 ,850
sensasi_6 ,708
sensasi_4 -,906
sensasi_5 -,822
sensasi_10 -,621
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.
a. Rotation converged in 7 iterations.
Variable keenam
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. ,755
Bartlett's Test of Sphericity Approx. Chi-Square 329,631
df 91
Sig. ,000
Variable keenam (sebelum revisi)
Pattern Matrixa
Component
1 2 3 4
efek_6 ,835
efek_7 ,765
efek_5 ,743
efek_2 ,550
efek_11 -,786
efek_3 ,733
efek_1 -,438
efek_12 ,852
efek_4 ,431 ,676
efek_13 ,592
efek_14 ,502
efek_9 ,861
efek_10 ,793
efek_8 ,670
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 10 iterations.
Variablekeenam (setelah revisi)
Pattern Matrixa
Component
1 2
efek_14 ,803
efek_10 ,802
efek_13 ,789
efek_8 ,776
efek_9 ,722
efek_2 ,659
efek_3 ,965
Extraction Method: Principal
Component Analysis.
Rotation Method: Oblimin with
Kaiser Normalization.
a. Rotation converged in 4
iterations.
4.3 TES RELIABILITAS
Variabel pertama Variabel kedua
Reliability Statistics
Cronbach'sAlph
a N of Items
.783 9
Variabel Ketiga Variabel Keempat
Reliability Statistics
Cronbach'sAlpha N of Items
.849 12
Variabel Kelima Variabel Keenam
Reliability Statistics
Cronbach'sAlph
a N of Items
.531 9
Reliability Statistics
Cronbach'sAlph
a N of Items
.774 11
Reliability Statistics
Cronbach'sAlph
a N of Items
.780 9
Reliability Statistics
Cronbach'sAlph
a N of Items
.727 7