“On Target with your Staffing Solutions”

Corporate OverviewDate: April 2, 2012

Arrow Strategies Facts:

Headquartered: Bingham Farms

2012 Revenue: $44,000,000

Clients: 50+

Employees: 300+

Locations: 6

Service Offerings: • Information Technology

• Engineering• Professional Services

Solution Types: • Staff Augmentation• Professional

Consulting• Project Based• T&M On/Off Site

Sales Philosophy: Direct Relationships (B2B)

Client Base Industries

Arrow Strategies’ national client base consists of over fifty (50)

companies in virtually all industries including:• Advertising

• Aerospace• Automotive• Finance• Healthcare

Insurance

• Insurance• Manufacturing• Marketing• Pharmaceutical• Retail• Transportation

LOCATIONS: Corporate Headquarters 30300 Telegraph Road

Suite 117Bingham Farms, MI 48025

248-502-2500

Chicago 180 N. Michigan AvenueSuite 1850

Chicago, IL 60601312-376-4620

New England 100 Pearl StreetSuite 1449

Hartford, CT 06103860-249-7140

Dallas 29911 Turtle Creek BlvdSuite 300

Dallas, TX 75219214-599-8317

Iowa 669 Walnut StreetSuite 400

Des Moines, IA  50309515-661-6344

Los Angeles 1875 Century Park East Suite 700

Century City, CA  90067714-377-1281

Core Technical Service Offerings

Application Integration and Development• Languages: ASP.NET (Microsoft) JAVA (J2EE), HTML, CSS,

JavaScript, Perl, SQL

• Databases: MS SQL Server, Oracle, MS Access, UDB/DBA

• Web Servers: Apache, IIS, JBOSS, Weblogic, Websphere

Project Management

• Project Managers (PMP), Business Analysts, Project

Coordinators

Quality Assurance: Automatized or Manual

• Test Director, Quality Center

Infrastructure Design and Support

• Internet Security, SAN, LINUX, Microsoft Windows

Business Intelligence

• Informatica, Cognos, Business Objects

Core Engineering Service Offerings

Major Disciplines:• BSME’s• BSEE’s• Manufacturing Engineers• Industrial Engineers

Product Development:• Designers (UG, Catia,

Solidworks, Pro/E)• Design Engineers• Product Engineers• Validation Engineers• Design & Release

Engineers• Infotainment Engineers• Embedded Software

Engineers• Driver Assist Engineers

Program Management:• Program Managers• Account Managers• Systems Engineers• Resident Engineers• Project Engineers

Quality/Safety:• NVH Engineers• Quality Engineers• Warranty Engineers• EHS Engineers

Automation:• Robot Engineers• Installation Engineers• Service Engineers• Paint Engineers• Controls Engineers• Vision Application

Engineers• Waste Water Engineers

Value-Added Service

SourcingOur targeted recruiting campaigns source passive, hard-to-find candidates. Through our recruiting process we are able to deliver superior talent that others just cannot. In addition, our proactive Cold Calling techniques identify the Most Placeable Candidates (MPC’s) in a specific technological discipline, which is then cultivated until our clients are in need of a particular resource.

QualityOur ten-step recruiting process is an ISO-9002 derivative quality model. To assure only the highest level of quality, our recruiters adhere to strict policies and procedures following our unique recruiting methodology. All candidates are required to pass our rigorous screening process prior to client submission. Once a resource has been selected, they must successfully pass background checks and a 10-panel drug screen prior to their first day of employment.

RetentionThrough our award-winning Employee Care Program, our clients have enjoyed minimal attrition from our employees. Our new hire orientations, on-Boarding processes, communication programs, and on-going employee care programs have allowed us to experience an extremely low attrition rate which is HALF the industry average.

The Arrow Difference• We meet all of our candidates face to face!  Seems basic, but

most companies do not.  It's amazing how great a candidate looks

based on only a resume!

• We have never posted a job on the Internet! Many companies

will post your position on job boards waiting for candidates to apply to

them.  What ROI does that bring to you and your staffing dollar?

• We do reference checks on all candidates before submission. 

We learn a lot about our candidates by speaking to their past

managers.

• We seek out passive candidates.  Many companies will find their

resumes on the Internet.  We understand that you can find resumes on

the Web; you don't need an outside company to do that for you!

• We have a small company feel with large company results! We

realize that it’s our clients that keep us in business and therefor we

offer great flexibility in meeting their staffing needs.

Customer Success’s

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Achievements and Recognition

• MBE Certified Minority Company

• Crain’s “Coolest Places to Work”

• Recognized as “11th fastest growing Private Staffing Firm in the

Country”

• INC. Magazine list of fastest growing companies in US

• “101 Best and Brightest Companies To Work For”

• “Best of the Best” Award winner ( 3 consecutive years)

• “Third Largest Native American-Owned Firm in Michigan”

according to Crain’s

• Diverse Supplier Achievement Award for Minority Business

Enterprise to Watch”

• Veteran-Owned Small Business Certified

• “Future 50” of Greater Detroit

Ten Step Recruiting Process

Identify Candidate

Prescreen Interview

In-Person Interview

Technical Evaluation

Complete ReferenceChecks

Closed Candidate

Submitted to Client

Client Interview

Background Check/DrugScreening

Establish Start Date

Note: The Arrow Strategies Recruiting process is designed to identify and retain the “Top Talent” in the market. All completed without deviation and

randomly audited.

Employee Enrichment and Development

• Formal Boarding On/Off

Boarding Processes

• Community Involvement

• Volunteer Day

• Field Staff Steering

Committee

• 360 Empowerment

• Mentoring Program

• Tuition Reimbursement

• Paid Certifications

• 5 Touch Assimilation

Program

• Professional Training

• Quarterly Social and

networking Events

• Arrow Newsletter

Benefits and Perks

• Life Insurance

• College Savings Program

• Concierge Service

• Yearly Reviews

• Dependent Care

• Massage Relief Days

• Gym Membership

• ADP Portal

• BCBS PPO Medical

• BCBS Dental

• Vision

• Paid Vacation and Holidays

• Short Term/Long Term

Disability

• 401K Program

• Employee Perks Program

Arrow Strategies – Performance Highlights

• Recognized as the #1 Performing Vendor at BCBS

of Michigan in 2011

• Lowest Turnover amongst contractors at BCBS

Michigan 2011

• Recognized as the #1 Performing Vendor Urban

Science 2011

• Recognized as the #1 Performing Minority Vendor

at Blue Cross Blue Shield Illinois 2011

• Recognized as the 11th Fastest Growing Staffing

Company in the U.S. by Staffing Industry Magazine

• Qualified as an INC. 500 Company for 2007-2011

Thank you