RHEEM MAGAZINE ISSUE 16 AUTUMN 2014

INSTALL ACOMES ON STEADY, HOT AND STRONG

RISING STARS

FINd oUT wHAT oUR coMpETITIoN wINNERS

GoT Up To AT THE NAScAR RAcES!

MEGApLUMBING

cHALLENGING RENovATIoN woRk IN

AUSTRALIA’S LARGEST BoARdING ScHooL

RHEEM’S NEw pRodUcT RANGE SETTING

THE BAR HIGH

ENERGy EFFIcIENcy oN THE RISE

Up ANd coMING

25 STAR AppRENTIcE pLUMBERS REcEIvE

RHEEM GRANTS

3

ASk THE ExpERT p.7

INSTALL ACOMES ON STEADY, HOT AND STRONG

AUSTRALIA’S NO.1

Our Continuous Flow range has more stars than Hollywood.

ACTUAL ENERGY USED WILL DEPEND ON WHEREYOU LIVE AND HOW THE APPLIANCE IS USEDAPPLIANCE RUNNING COST INFORMATION ISAVAILABLE FROM YOUR LOCAL GAS SUPPLIER

18674

GASENERGY RATING

COMPARATIVE ENERGY CONSUMPTION

WHEN TESTED TO AS 4552

MJPERYEAR

USE THIS LABEL TO COMPAREDIFFERENT MODEL WATER HEATERS

THE MORESTARS, THE MOREENERGY EFFICIENT

Australia’s broadest 6 Star range comes with no less than 8 models. Which means when it comes to hot water efficiency, we’ve more stars than Hollywood.

For more information, visit rheem.com.au/products/continuousflow

• The first 6 Star Continuous Flow range

• 12, 16, 18, 20, 24 and 27L/minute capacities

• All 50OC models now temperature adjustable

• Display monitor for easy servicing

• Rheem quality and national support

FEATURES

MEGA pLUMBING p.8/9

INSIDE INSTALLA

RHEEM SpARE pARTS p.4

wELcoME To THE LATEST ISSUE oF INSTALLAWelcome to the latest issue of Installa. Right now our focus is firmly on the rising stars of the plumbing industry – whether they be new people, products or creative projects.

In Mega Plumbing, Morrell Plumbing recently tackled a tricky renovation job at Australia’s largest boarding school, installing a brand new, extensive hot water system to cater to its 600+ boarders. Working in heritage-listed buildings with thick floors and walls, this presented issues when routing the new pipework from the lower ground location to the level three amenities. Plus, the entire project needed to be completed before the students returned to school in mid-January, giving Morrell and Rheem a very tight deadline indeed.

At the end of 2013 we had the pleasure of handing out 25 Rheem Apprentice Plumber Grants to some very deserving up-and-coming plumbing apprentices. From mature age apprentices supporting their young children and partners, teenagers travelling hundreds of kilometres to trade school, to young inventors creating their own tools to help with their work and young women with big ambitions making their mark in a male-dominated industry, Rheem was extremely impressed with all applicants.

The Rheem Apprentice Plumber Grants are being held again this year, so spread the word about this great initiative! Stay tuned for more information about the 2014 grants scheme.

Rheem also presents its own set of rising stars, with several brand new ranges out on the market. The Tankpak commercial continuous flow water heater (CFWH) combines the benefits of mains pressure performance with high efficiency recovery rates and redundancy backup, while the dual handed electric range and Stellar stainless steel water heater range both now boast extra models that feature the latest technology.

Also in this issue you will find all the information you need about some new legislation changes, at a federal government and South Australian level.

We’re also after your feedback on Installa to make sure we continue to deliver a good read – a magazine full of interesting and relevant news and information. On the back cover there’s information about this survey and details on how you can let us know what you think of Installa. And by completing the survey you will go in the draw to win one of 10 x $50 Coles Myer gift cards.

We hope you enjoy all this issue has to offer!

RHEEM NEwS p.6-7

INdUSTRy NEwSp.5

AppRENTIcEpLUMBER GRANTS p.11

4 5

INDUSTRY NEWS

INDUSTRY NEWS

RHEEM SPARE PARTS

Over the past five+ years the regulatory environment affecting the hot water market has undergone massive change – and it doesn’t look like it’s going to settle down any time soon.

Currently we’re seeing a tussle between the regulators and those who think we are over-regulated.

The Abbott Government has clearly laid out its objective – to ease the regulatory burden on Australian businesses. However, there remains a view amongst some regulators that there are many ‘market failures’ which require intervention. For example, the Industry Department’s Energy Efficiency Group is looking at introducing increased performance requirements and labeling for electric water heaters, heat pumps and solar water heaters. The group is also keen to mandate that manufacturers build demand response devices into all electrically connected water heaters, and is reviewing tougher standby power performance requirements.

The regulatory environment is also changing at a state level, with bureaucrats wanting to introduce new compliance marks and enforce the installation of additional items such as tempering valves and pressure limiting valves. All of these changes come at a cost to the industry, which are in turn passed onto consumers. And as plumbers are at the grassroots level, it is they who are having the price discussion and are often seen as the bad guys.

To help address these issues, Rheem is working with industry bodies, standards committees, state and federal governments and a multitude of regulators in an attempt to ensure that all new regulations pass the ‘commonsense test’ and that the water heating industry is not burdened with over regulation.

THE GENUINE ARTIcLE

To REGULATE oR NoT To REGULATE

cURRENTLy wE’RE SEEING A TUSSLE BETwEEN THE REGULAToRS ANd THoSE wHo THINk wE ARE ovER-REGULATEd.

The South Australian government has simplified requirements on the types of water heaters that can be installed in homes following a review. The new requirements have been designed to improve affordability, on a lifetime basis, to households.

The new requirements commenced on 9 Jan 2014 and the changes affect all licenced

plumbers who install hot water systems in South Australian homes. The new requirements are issued as part of the Plumbing Standard published by the Technical Regulator pursuant to sections 66 and 67 of the Water Industry Act 2012. They replace the SA Water Direction dated 18 June 2009, which was issued under the Waterworks Act 1932.

SoUTH AUSTRALIAN GovERNMENT SIMpLIFIES wATER HEATER RULES

Is the installation part of building works (new build alteration) subject to development approval?

A water heater installed as a part of a building project must comply with development approval requirements

Outside of the scope of these requirements

1. Low emission type (See below)

2. Electric storage no greater than 250 litres rated hot water delivery.

3. Electric instantaneous water heater up to 15kW (electrical input) and maximum storage capacity of 1 litre

Is the installation a new or replacement system in an apartment or flat of a multi-story building (National Construction Code Class 2)?

Any water heater type

Is the installation a new or replacement system in a detached or semi-detached house, maisonette, row house, town house, flat or unit (not located above or below another dwelling) or small hostel (national construction Code Class 1A or 1B)?

Low emission type (See below)Is the property connected to a reticulated (mains) gas supply?

Types of water heaters that can be installed.Type of installation Type of water heater

YES

YES

YES YES

NO

NO

NO

NO

Type of water heater Requirements

Solar - electric boosted Electric heat pump

You can install a water heater that meets either of these zone requirements anywhere in the state.

Rated hot water delivery Zone 3 Zone 4

220 litres or less 17 STCs or more 16 STCs or more

220 litres and less than 400 litres 27 STCs or more 26 STCs or more

400 litres and less than 700 litres 38 STCs or more 36 STCs or more

STCs (Small-scale technology Certificates) are based on Clean Energy Regulator zones. More information can be found online at clean energyregulartor.gov.au

Gas instantaneous or storage - bottled or mains

Must have an energy rating of 5 stars or more.

– or –

A gas water heater installed entirely within a fully enclosed roof space, room or attached garage of an established home must have an energy rating of 3 stars or more. This option is not available for water heaters installed as part of building work that requires development approval.

Solar - gas boosted Eligible for 1 or more STC.

Solar - wood boosted Any water heater can be installed.

Wood combustion Any water heater can be installed.

For over 30 years Rheem Australia has been providing genuine spare parts for its extensive range of electric, gas and solar hot water systems. Today it offers over 3,000 line items, ranging from a small O-ring for a sensor cable to a large heat exchanger for a Raypak water heater.

“Your hot water system is original, it pays to keep it that way,” says Michael Merrin, Manager of Rheem Spare Parts. “Rheem makes significant investments in the research and development of genuine OEM (original equipment manufacturer) replacement parts, which is to ensure each part is manufactured identically with optimum performance in safety and reliability.”

Rheem provides genuine spare parts for Rheem, Vulcan, Everhot, Solahart, Paloma, Raypak, Aquamax and Edwards water heaters, with delivery to capital city metropolitan areas within 24 hours of order confirmation.

“Spare part substitution with non genuine parts may seem like a good idea at the time, however it does have consequences,” Michael says. “For example, the substitute part may not be exactly the same as the original especially if it is not from the original manufacturer.”

All of the spare parts sold and supplied by Rheem are backed with Rheem’s warranty and will not adversely affect the operation of the Rheem water

heater or hinder the ability of the customer to claim on their original manufacturer’s warranty as supplied with the water heater.

“ At Rheem we make sure that the components we use are the correct specification and are compliant with the Australian Standards. They are tested to ensure that they offer the best operation of the appliance and that they are safe,” Michael adds.

“ And identifying a Rheem genuine spare part is also easy, it is noted on the label of the packaging and if you buy direct from us you can be assured it is only the genuine article.”

Obtaining Rheem genuine spare parts is simple:

• Account customers can ring, fax, email and soon be able to order online (updates to come soon)

• Non account customers can call with a credit card or collect from one of our wholesale customer branches – and be sure to ask for Rheem genuine spare parts.

Rheem genuine spare parts:

• Phone: 1800 812 916

• Email: spareparts@rheem.com.au

• Fax: (02) 9684 9392

Source: Office of the Technical Regulator - Plumbing Advisory Note (New South Australian residential water heater requirements)

6 7

RHEEM NEWSRHEEM LAUNcHES TANkpAk® commercial continuous flow water heaters

RHEEM LAUNcHES NEw STAINLESS STEEL RANGE Stellar® Stainless Steel available in Gas and Electric

Rheem’s recently launched Tankpak commercial continuous flow water heater (CFWH) combines the benefits of mains

Key features:• 6.1 Star heat source• Vitreous enamel storage tank

up to 82oC operation• Large flow 50mm storage tank fittings• High storage tank delivery rating due

to top down heating• Digital temperature display• Indoor and outdoor models available• Wall or floor mount, in line or back to back• Pre-assembled CFWH banks, including

pump and controller wiring• Natural gas and propane models available• Five year warranty on cylinder and

heat exchanger*.

Rheem’s Commercial Heat Pump is truly commercial grade – and designed to deliver high efficiency and hot water up to 65oC, something not all heat pumps can boast.

Available in both ducted and non ducted models, the commercial heat pump has been created to reduce energy consumption, and with up to 22kW output it means over 6,500 litres of hot water can be produced per day. Superior scroll compressor technology is also employed to provide a quieter unit and the reliability expected in a commercial product.

Key features:• Easy installation – threaded connections

and a high head pump improves installation flexibility and system reliability

• All weather performance with automatic defrost, allowing the pump to continue performing in low ambient temperature conditions

• Non-ducted models can be installed outdoors or indoors

Rheem has expanded its Rheemglas dual handed electric range, and it now extends across the entire 50L – 400L models. As part of the changes, the 50L, 80L, 125L, 160L, 250L, 315L and 400L models now have dual handed inlet and outlet fittings. In addition, the 50L – 125L models have dual T&PR valve locations.

For smaller capacity units, the fitting is located at the front for easy access, particularly within small confines.

Key features:• Dual handed inlet and outlet fittings• Fast, easy like-for-like replacement• 50L, 80L and 125L models also provide

T&PR fittings on both sides of the tank for even easier installation

• Reliable vitreous enamel lining• Small diameter – 385mm (25L), 400mm

(50L), 480mm (80L and 125L)• Models with a capacity of 125L or more suit

connection to concessional (off peak) tariffs• Seven year cylinder warranty, including

3 years labour on cylinder.

RHEEM coMMERcIAL HEAT pUMpdesigned with the commercial user in mind

Rheem has added a range of stainless steel water heaters to its popular Stellar® suite of products, providing the trade and consumers with even greater options, depending on their individual requirements.

Available in models suitable for connection to either electricity or gas, the new Rheem Stellar Stainless Steel water heaters have been designed with performance, high energy efficiency, features and aesthetics firmly in mind. Plus they are backed by a 10-year warranty on the cylinder.

Rheem’s stainless steel water heaters are lighter compared to vitreous enamel (the electric models up to 40% lighter than comparable Rheemglas® electric water heater models), making them easier to handle, transport and install. They are also sleek, modern and durable.

As the electric models are significantly lighter, it’s great news for plumbers who often need to move these units up several flights of stairs in apartment blocks, or negotiate narrow side passageways of houses. And compared to vitreous enamel, stainless steel cylinders are intrinsically more resistant to corrosion.

Key features include:Rheem Stellar Electric

• Superior energy efficiency: reduces running costs compared to conventional electric water heaters

• Perform 12-24% better than Minimum Energy Performance Standards (MEPS)

• Available in a range of sizes – 80L, 125L, 160L, 250L and 315L

• 160L models and up are suitable for connection to economical off peak tariffs

• Doesn’t require a sacrificial anode for protection, thus long term maintenance and service costs are reduced

• Top mounted water outlet, providing the hottest water available in the tank to the tap

• Higher thermostat setting to 75˚C maximum

• Water heater is up to 40% per cent lighter than comparable Rheemglas models; easier to install and handle

• 10-year cylinder warranty*.

Rheem Stellar Gas 330 stainless steel

• 5 Star energy efficiency, for reduced energy costs

• Up to 390L first-hour hot water capacity• Superior recovery, for that extra hot water

when it’s required • 185L of mains pressure hot water recovery

every hour• Up to 50L additional delivery available via

the inbuilt user-adjustable mixing valve • Mains pressure to power many hot

water demands at once, enough for the largest family

• Doesn’t require a sacrificial anode for protection, thus long term maintenance and service costs are reduced

• 10-year cylinder warranty.

Note: stainless steel will last longer in good water quality areas (i.e. water which contains low chlorides and is relatively pH neutral). For further information on whether these products are suitable for particular areas refer to www.rheem.com.au

Ask the ExpertCould you please clarify which of Rheem’s gas continuous flow models require tempering valves?

Rheem continuous flow gas water heaters are available as 60oC models and as preset models (50oC). You do not require a tempering valve for the preset models. However the story is different with the 60oC models, as per the plumbing code you must install a tempering valve to limit hot water to 50oC in the bathroom - whereas kitchens and laundries are fine with 60oC+ hot water.

Please note: If you choose to temper the whole house at 50oC, as a courtesy you should inform your customer of the different options available.

I have installed several Rheem gas 27 continuous flow ‘50oC’ models, is there a spare part or procedure available on how to increase the temperature?

The modern day preset CF model can only be adjusted up to 53oC and the procedure is documented in the installation instructions. When recommending Rheem continuous flow gas water heaters, please check well in advance with your customer if they require hotter water (60oC+) to the kitchen and laundry – this is allowable under the plumbing code. There is no spare part that can be purchased at a later date to increase the temperature above what is stated on the gas heater.

Please note: When installing electronic dial-up touch pads with your 60oC continuous flow water heater, a tempering valve must still be installed to the bathrooms.

RHEEM ExpANdS dUAL HANdEd ELEcTRIc RANGE

pressure performance with high efficiency recovery rates and redundancy backup.

The manifolded banks of the Tankpak water heaters are designed to meet the peak demand period requirements, whilst the storage tank provides a buffer for peak simultaneous demands.

Rheem Tankpak is available in configurations from two to 18, with one or three storage tanks depending on system size. The system utilises the top down heating principle, which allows the coldest water to be supplied to the water heater for the longest period of time to maximise the recovery rate whilst providing hot water immediately.

* Conditions apply, see the Rheem warranty set out in the product Owner’s Guide or view it at www.rheem.com.au/warranty.

• Available in aluminium or stainless steel cabinet as optional extras

• Horizontal discharge fan models can be stacked two high to reduce plant footprint

• Rheem back up – commercial heat pumps are supported by a nationwide service team and local technical support to ensure correct sizing, specification and installation

• Two year warranty on parts and labour on sealed system. One year parts and labour on remainder*.

Rheem provides hot water for Sydney boarding school

St Joseph’s College ‘Joeys’ in Hunters Hill Sydney is Australia’s largest boarding school and one of the largest in the Southern Hemisphere. It has over 600 full time and weekly boarders, and in late 2013/early 2014 the school extensively refurbished the junior boarding dormitories, which included the northern and southern wings of the heritage listed main building, built in the late 1800s.

FUGEN Constructions was contracted to undertake the work, with Morrell Plumbing handling the plumbing works. An integral part of these works involved replacing the old gravity-fed hot water system, which was located in the building’s attic and supplied the level two and three bathrooms.

For various reasons, the project wasn’t without its challenges, said Stuart Jones, Projects Manager for Morrell.

“ The location of the hot water equipment was critical to both provision of the hot water and the aesthetics of the heritage listed sandstone building,” said Stuart. “We consulted closely with Rheem Commercial’s technical staff and an outdoor location was agreed with the client, thereby negating the need for flueing.

“ The thickness of the sandstone walls and floors also posed issues in terms of routing the new pipework from the lower ground location to the level three amenities.”

Morrell was also faced with a tight timeline; the systems had to be installed by 20 January 2014, which was during the school’s Christmas holiday period and before the start of the 2014 school year.

Throughout the project, Rheem worked closely with Morrell Plumbing to supply a suitable hot water solution and ensure the deadline could be met.

“ We provided onsite technical assistance in scoping out the project before Morrell Plumbing had made a decision about the hot water plant and equipment,” Bruce Kemmis, Rheem Technical Sales Manager explains.

“ And Rheem committed to supply the hot water plant no more than two weeks after order placement, and before Christmas, thus making sure there were no delays over this period. When the product was delivered, we provided onsite assistance to ensure the equipment was operational within the tight timeframe.

Morrell’s plumbers worked throughout the Christmas/New Year period to meet the tight timeframe imposed by the client.”

To meet the boarding facility’s needs, Morrell installed new mains pressure flow and return pipework, two Rheem Tankpak® 6 Star commercial continuous flow hot water systems (one for each wing of the building), both inclusive of two commercial storage tanks, plus each wing has Rheem Redi Set Dual Building Circulators.

The Rheem Tankpak product was chosen for its high efficiency 6.1 Star heat source, which will reduce the dormitory’s running costs compared to the old gravity fed plant. The factory-manifolded banks of continuous flow heaters simplify installation for the contractor, which assisted in meeting the deadline. And the installed size of the plant was smaller than other alternatives meeting the constraints of the location.

The Rheem Redi Set Dual Building Circulators provide redundancy back up and the ability to monitor operation via a building management system (BMS).

MEGA PLUMBING

Back to school

8

wHEN AUSTRALIA’S LARGEST BoARdING ScHooL NEEdEd To REpLAcE AN oUT oF dATE HoT wATER SySTEM, THERE wERE A NUMBER oF cHALLENGES – NoT LEAST BEING THE vERy TIGHT TIMEFRAME!

10 11

What bloke doesn’t love their motor racing? Clearly many of you agree with this statement, judging by the flood of entries we received for our competition to win 10 VIP weekends at the 2013 NACSAR sprint cup in Phoenix, Arizona.

To be in the running to win this fantastic weekend, entrants needed to purchase a Rheem branded water heater between 1 February and 31 May last year and register their purchase online. In addition to these major prizes, Rheem also handed out over $25,000 worth of minor prizes including magazine subscriptions, Adrenalin vouchers, fuel vouchers and hot lap experiences to hundreds of winners.

From November 7-14 last year, our lucky major prize winners got to experience everything Phoenix and Las Vegas had to offer. Each prize consisted of return airfares to Phoenix, Arizona, a VIP weekend pass to the race, five nights’ accommodation, AUD$1000 spending money, plus transfers to and from the airport.

Michael and Jill Preston, Fallon Services in QLD

James and Rachel Teague, Bar Plumbing in QLD

John and Andrea Richards, Esperance Plumbing in WA

Anthony and Loren Cohen, Modbury Plumbing in SA

Daniel and Johanna De Smaele, Just Hot Water in VIC

John Gherardin and Kaye Keys, National Plumbing in VIC

David and Susan Levy, AAA Inline Plumbing in NSW

Paul and Bridget Smithers, Atlantic Plumbing in NSW

Stephen Ware, One Hour Plumbing in NSW

Michael Zezuca, One Hundred Percent Plumbing in VIC

Robert Stern, Hot Water Maintenance in NSW

The group hit it off straight away and much conversation and laughter continued the whole trip. They enjoyed many experiences together, such as going to an Oxygen Bar to refresh themselves before a big night in Las Vegas and cheering on the Phoenix Coyotes as they took on the Washington Capitals in an ice hockey game.

However, the highlight of course was joining over 100,000 fans in attending the NASCAR race, where they, unlike most spectators, got to see the action from a corporate suite. Our Aussie plumbers were also granted access to the track and pits before and after the race, where they explored the inside of a travelling NASCAR team trailer, where strategy discussions and debriefing takes place, and where the cars are stored and transported to the next race.

During the day they brushed shoulders with some of the drivers and owners, meeting Richard Childress, who owns Richard Childress Racing, and spending time with Paul Menard,

a high profile NASCAR driver, only hours before the start of the race. He was happy to share his stories, pose for photos and answer questions, much to the delight of our attendees.

The group finished up the big race day with an Aussie BBQ after-party with the hosts from Rheem America, who fit in with the lively bunch well; they were even brave enough to try some Vegemite!

The group then headed off to spend two nights in Las Vegas, where some explored the Grand Canyon by helicopter, while others went shopping or enjoyed the shows and casinos on the famous Las Vegas strip. Some even extended their trip to meet with relatives or friends in the US.

Mature age apprentices supporting their young children and partners, teenagers travelling hundreds of kilometres to trade school, young inventors creating their own tools to help with their work, and women with big ambitions making their mark in a male-dominated industry; last year’s Rheem Apprentice Plumber Grant applicants definitely did not fail to impress.

This round of grants follow on from the success of the inaugural Rheem Apprentice Plumber Grants in 2012, which saw 75 apprentice plumbers receive grants in celebration of Rheem’s 75 year anniversary.

“Yet again, the calibre of apprentices we’ve discovered during the grants process in 2013 was outstanding,” says Rheem Australia CEO Matt Sexton. “The flood of entries we received for the inaugural Rheem Apprentice Plumber Grants in 2012 really showed us there is a huge need for financial support amongst apprentice plumbers.

“Our grants program has also shown that an impressive number of apprentices have stayed dedicated to their apprenticeship whilst facing

all kinds of hardship, plus other apprentices are planning to use their skills to help others or to make a difference to the plumbing industry.”

Matthew Gramellini is just one of the 25 apprentice plumber grant recipients who now has $1000 to put towards continuing his training. Matt will use the grant money to purchase the materials he needs to construct a tool he designed himself that will test and repair backflow devices in an efficient manner. The 21-year-old from Strathfield, NSW, will go far in the industry.

“ I came up with the idea when I was with my previous employer,” Matthew explains.

“The way we tested these devices was so time consuming and difficult, I just felt there had to be a more efficient way.”

Another grant recipient, 18-year-old Josh Cheney, took out a grant for his inventiveness; Josh created a weathering tool for roof plumbing for his HSC Design and Technology major work. This tool could have potentially filled a gap in the marketplace, but a large corporation released a similar design to Josh’s a month before he submitted it for his HSC.

Twenty-eight-year-old Josh Brown from Tamworth, NSW, is another deserving winner of an apprentice plumber grant. He previously worked in advertising down in Sydney, but returned home to country NSW to be near his family. Whilst this meant taking a huge pay cut, Josh knows plumbing is exactly where he wants to be.

“I’ve always wanted to own my own business and was drawn to plumbing because of the broad range of jobs and opportunities for career development in the plumbing industry,” he explains. “I really enjoy the challenges of the job and the mateship I have with my colleagues.”

The grant will assist Josh in paying for all his plumbing licenses, which cost a few thousand dollars to obtain and are essential to fulfilling his dream of establishing his own business. It means a lot to Josh to receive financial assistance, as he has a young family to support; he has a 16-month-old little girl called August with his partner Brit, his high school sweetheart.

REAdy, SET, Go! RISING STARS oF pLUMBING2013 Rheem Apprentice plumber Grants entrants show their mettle

Jessica Gardiner The 27-year-old from Darlington, NSW, wishes to take her plumbing skills to remote areas of the Northern Territory to work with charity groups, providing those in need with better plumbing and drainage systems.

“I might go out to the Northern Territory on my own, or I will go with a group of tradies that take part in charity work in rural areas of Australia,” Jessica says.

“It’s fantastic working with my mind and my hands each day.

“I’m definitely going to put this grant towards a ute. The boys give me heaps about my Hyundai Excel; I have to cut down lengths of copper so they can fit in my car, which the boys calls ‘the death trap’.”

Blair Avery Blair travels vast distances to trade school, which means he spends the majority of his wages on petrol and accommodation expenses.

The 18-year-old from Horsham in Victoria is clearly committed to both the practical and theoretical sides of his apprenticeship. “I tried plumbing for a week of work experience and loved it,” says Blair. “I enjoy all aspects of the trade and want to learn as much as I can.”

Christopher Pierce Is from Hillside in Victoria, he has big dreams of working in Antarctica one day. “I would love to work with their heating systems and fix drink machines to help make important scientific research happen,” he explains.

“It would be a fantastic experience.”

The 21-year-old has experience in all kinds of plumbing, so will be well prepared for his future career.

Good news for all those who missed out on a $1000 grant last year; the Rheem Apprentice Plumber Grants Scheme will be making a reappearance later this year, with further grants up for grabs. More details to be announced soon!

MEET SoME oF THE oTHER oUTSTANdING AppRENTIcE pLUMBER GRANT REcIpIENTS FoR 2013:

Apprentice Plumber GrantsrAcinG PrOmO

Blair Avery, Adrian Wade

Christopher Pierce, Shane McCasker

Ten Aussie plumbers win trip of a lifetime to NAScAR sprint cup

wHAT dId THEy do?wHo ATTENdEd THE RHEEM NAScAR wEEkENd?

Rheem hot water systems are known for their durability – as Peter Styring knows. Peter, a licensed plumber and gas fitter who lives in Moruya on NSW’s south coast, has a Rheem 90L LPG external gas water heater that has lasted an incredible 23 years.

“ The average hot water system only lasts around 10 years,” says Peter. “I’ve never had problems with my Rheem system in the 13 years I’ve lived here and it’s still going steady, hot and strong. I’ve never even had to touch it!”

Peter, who worked in the plumbing industry for over 30 years based out of Melbourne and Canberra, lives in an old rock house with the forest on one side and the ocean on the other on the beautiful south NSW coast.

He says nine times out of ten he would recommend and install a Rheem for his clients, and that he never had any problems installing a Rheem hot water heater during his whole career.

“ Rheem’s hot water systems are just so reliable,” explains Peter. “This is such a big house, and the Rheem system caters to the entire thing with no problem. Plus they last forever!”

We want to hear what you think of Installa magazine – and you could go in the draw to win one of 10 x $50 Coles Myer gift cards.

Is Installa something you look forward to coming out regularly, or is it left unopened, or maybe even redirected for ‘toilet reading’ material? Whatever your thoughts on Installa, we want to hear about it.

We have put together a short survey – and for your chance to win, simply type the below link into your browser –

www.surveymonkey.com/s/RheemInstallaThe survey will only take a few minutes to complete. All answers are kept confidential.

Complete the survey by Saturday 31 May 2014 and you will go into the draw to win one of 10 x $50 Coles Myer gift cards.

We look forward to hearing your views.

INSTALLA SURvEy

STEAdy, HoT ANd STRoNG – FoR 23 yEARS

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INSTALL ACOMES ON STEADY, HOT AND STRONG

RHEEM MAGAZINE ISSUE 15 WINTER 2013

GOING ONEBETTER

COMMUNITIES

INTRODUCING RHEEM’S SIX STAR CONTINUOUS

FLOW RANGE

SECOND CHANCE! 2013 RHEEM APPRENTICE PLUMBER GRANTS LAUNCHES

NEXTGENERATION

RAYS PROGRAM CONNECTING APPRENTICES & EXPERIENCED PLUMBERS

+

MEGAPLUMBING

GRAND DESIGNS FOR SELF-SUFFICIENT URBAN

DEVELOPMENT

®

RHM0149_Installa_Issue15_R4.indd 1 15/07/13 4:38 PM

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of manufacturing Steady, hot and Strong

inveSting in our future

rheem apprentice plumber grantS

INSTALL ACOMES ON STEADY, HOT AND STRONG

celebrateS75 yearSrheem

calling all

plumberSeXperiencednew induStry e-mentoring program

a day in the lifeabc radio perSonalitybecomeS plumber for a day

rheem magaZine iSSue 14 winter 2012

RHM0103 Installa Issue 14.indd 1 18/07/12 12:19 PM

SUPER

SOLARSIZEONE OF THE WORLD’S LARGEST SOLAR HOT WATER SYSTEMS!

WIN A SHIMANO TEREZ SPINNING ROD

BIG BOYS TOYSTHE LATEST GADGETS AND GIZMOS FOR SUMMER

RHEEM MAGAZINE ISSUE 13 SPRING 2011

INSTALL ACOMES ON STEADY, HOT AND STRONG

SOLARTHE

ISSUE

RHM0077 Installa Issue 13_RR.indd 1 27/10/11 5:40 PM

FoUNd: A dEAd cAT, AN ENGAGEMENT RING ANd A MATcHBox cAR.Rheem Australia poll identifies most common items found by plumbers.

It seems you guys pull cats and possums (both dead and alive!) out of pipework on a regular basis, according to a recent poll by Rheem.

Plumbers were asked about the weirdest items they had found whilst on the job – and they came back with some very curious responses. One plumber recalled rehousing a family of frogs which were living in a bath’s gully system, while another described a harrowing experience involving a few hundred cockroaches!

Unsurprisingly, kid’s toys including matchbox cars and Barbie dolls, and tennis and golf balls were also a common find. One kid obviously knew what he was doing when he flushed an action man figurine down the loo; it was wearing a full diving suit!

Engagement rings and other small pieces of jewellery such as earrings and bracelets came in as the third most common item found in the drain.

SOME OTHEr (AND MOrE uNuSuAl!) fINDS INCluDED:• MEN’S uNDErWEAr• fAlSE TEETH• TWO MINuTE NOODlES• rEADING GlASSES• A BrEAST MIlk puMp• BOxING GlOVES